26 to 50 of 66 ITIL Jobs in the Thames Valley

control and environment synchronization across the Fusion lifecycle. Security & Compliance: Implement and monitor security best practices for OCI and Fusion, managing IAM, roles, and policies. Ensure technical compliance with ITIL and SOX frameworks. Performance & Support: Analyze, optimize, and troubleshoot complex issues involving Fusion environments, OCI services, and cloud/on-prem integrations. Collaborate with Oracle Support for critical SR management. More ❯

a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY More ❯

customers. Excellent presentation, interpersonal, and problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with More ❯

product where you will liaise with stakeholders/customers interpreting business requirements into technical ones and leading technical customer workshops. Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft Active Directory Microsoft SQL Server More ❯

product where you will liaise with stakeholders/customers interpreting business requirements into technical ones and leading technical customer workshops. Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft Active Directory Microsoft SQL Server More ❯

existing team members to support overall incident management strategy. What We're Looking For Proven Major Incident Management experience in a high-pressure environment. Strong background in Service Management (ITIL framework essential). Ability to interpret and present data , with excellent reporting and analytics skills. Exceptional communication skills - able to relay complex information clearly. Experience within financial services or similar More ❯

skills Familiarity with Microsoft technologies (Office 365, AD, Exchange, SharePoint) Experience supporting Android/iOS devices and business telephony systems Working knowledge of IT networks (DNS, DHCP, VPN, etc.) ITIL Foundation certification (or willingness to obtain) Excellent communication and organisational skills Full UK driving licence (occasional travel required) What You'll Gain Access to a modern learning and development platform More ❯

with Oracle ERP (e-Business or Fusion), including data migration and process mapping. Technical skills such as PL/SQL, JavaScript, BI Publisher. Understanding of methodologies like Agile and ITIL, along with capacity planning concepts. Knowledge of integration components, such as PenServer and HMRC. Why Join Us? We are committed to fostering a supportive and engaging work environment. With a More ❯

contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - 80 to 100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working … and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills … e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from More ❯

contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - £80 to £100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. · Coordinate service onboarding and transition, working … and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in secure or complex environments. · Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. · Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. · Familiarity with business systems, identity management, and secure service principles. · Strong communication skills … e.g. Power Automate). · Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. · Awareness of agile delivery practices and DevOps principles. · Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). · Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from More ❯

Specification Education, Qualifications and Training Essential Masters level qualification and/or equivalent experience Business Analysis certification/training, or equivalent practical experience Evidence of Continuing Professional Development Desirable ITIL certification Professional Scrum Master (PSM) I/AgilePM/Lean Six Sigma, or similar, or equivalent practical experience Experience Essential Experience of working in the NHS or other health or More ❯

Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders. Useful Qualifications Salesforce training/certification. ISEB qualified Test Analyst. ISEB Foundation in software testing. ITIL 4 Foundation or above. Insurance Market experience/knowledge. ISEB/ISTQB qualified tester with experience of testing in a number of organisations. What do we offer in return? A More ❯

skills with the ability to simplify technical concepts for executives. Qualifications & Certifications Relevant certifications such as Palo Alto PCNSA/PCNSE, F5, CompTIA, Zscaler, Azure, AWS, CISSP, CCSP, ISSAP, ITIL (preferred). Performance Expectations Customer Centricity : Deliver timely solutions to security incidents, enhance customer experience, and recommend effective controls. Sales Support : Contribute to proposal development, identify opportunities for service expansion More ❯

complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues More ❯

orientated with required experience in Wateerfall/Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested in the above, apply or More ❯

ECC environments. Demonstrated leadership skills with experience managing support teams. Customer-focused mindset with strong service delivery and account management expertise. Excellent communication, stakeholder management, and problem-solving skills. ITIL knowledge or certification desirable. Why Join Us? Lead a high-performing SAP support organisation with a strong customer base. Opportunity to shape the future of SAP support services across multiple More ❯

decisions. Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders. LAN/WAN (Cisco CCNA) or 5 years experience. Understanding of ITIL methodologies and best practices Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched More ❯

orientated with required experience in Wateerfall/Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK secu click apply for full job details More ❯

years’ Experience as a Security consultant, Security Architect or equivalent. Added Advantage - Hold any Certification like Palo Alto PCNSA/PCNSE, F5, CompTIA, Zscaler, Azure, AWS, CISSP, CCSP, ISSAP, ITIL etc. More ❯

. Experience: 10+ YEARS Hybrid Opportunity Preferred Skillset: Ø Experience working with ServiceNow domains Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting the iterative configuration of the HRSD application More ❯

business to identify challenges and implement system upgrades. Communicate effectively about upcoming changes and enhancements. What You Bring: Relevant IT/professional services qualification, or a willingness to attain ITIL certification. Excellent document writing skills. Strong communication and interpersonal skills with the ability to influence others. Exceptional organisational skills, attention to detail and the ability to prioritise workloads. A proactive More ❯

and contributing to a positive delivery culture. What You'll Bring: Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills … e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from More ❯

A good understanding of Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio. An awareness of Compute and Public Cloud. Familiar with industry best practice for service delivery (ITIL). Ability to understand a customer’s environment to establish professional service and annuity-centric service requirements. Commercial understanding with a winning mentality. About us Comms-care, part of the More ❯

access management, change control, incident response, vulnerability management), ensuring effectiveness and consistency. Leading in the review and enhancement of IT and infosec risk and control frameworks (e.g., ISO 27001, ITIL, ISO22301, NIST), ensuring alignment with business objectives and regulatory requirements. Coordinating and representing IT risk in internal, external audits and certification processes (e.g., ISO 27001, Cyber Essentials, ISO22301, etc.), acting More ❯

skills Leadership ability with a track record of motivating & developing high performing teams Excellent communication, presentation and stakeholder management, able to translate technical concepts to different audiences Knowledge of ITIL, ISO27001, or similar service management and security frameworks – desirable Relevant certifications (e.g., Microsoft, Cisco, VMware, ITIL) – desirable Must drive and hold a full/clean UK driving licence – flexible to More ❯