Student IT Helpdesk Adviser
- Hiring Organisation
- Pertemps Open University
- Location
- Milton Keynes, Walton, Buckinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £14.16/hour
Helpdesk or Service Desk Support First-Line IT Support Customer Contact Centres Technical Support Advisor roles Higher Education or Student Services (desirable) Distribution or Logistics Customer Support (Desirable) Key responsibilities Provide first-line support for student and staff enquiries relating to IT systems, software and course material deliveries. Diagnose technical … operating systems, web browsers and Microsoft Office applications. Ability to troubleshoot software installation issues and provide practical solutions or workarounds. Desirable Knowledge of distribution, logistics or dispatch processes. Understanding of Higher Education or student support services. Awareness of GDPR, Freedom of Information and data protection legislation. Apply Today ...