1 to 25 of 35 Root Cause Analysis Jobs in the Thames Valley

Analyst at Basis Technologies, you sit at the technical heart of the customer experience. You take the hard cases, the ones that require real root cause analysis, ABAP debugging, and transport management expertise, and you solve them. You work directly with customers' technical teams, and when … defect needs escalating, you hand it to L3 Engineering with your analysis already done. \n WHY THIS ROLE? \n Product depth, not project breadth. \n If you have come from a consultancy or SI background, you will know what it feels like to move on before you fully understand ...

Operational Support Systems * Cisco Networking * Nokia Transmission * Microwave Networks * Enterprise IP Networking * Network Operations * Incident Management * Change Management * Production Support * Application Support * System Monitoring * Root Cause Analysis Core Activity: * Support and maintain business-critical telecoms OSS platforms and production applications * Administer and support internally developed telecoms operational … data quality activities * Support operational users of network inventory, provisioning and fulfilment systems * Implement approved production changes in accordance with change management processes * Perform root cause analysis and implement preventative solutions * Produce technical documentation, support records and operational procedures Deliverables: * Stable and secure OSS and production environments ...

Technology (STT) Quality Management System (QMS), lead relationships with the customers quality teams and compliance authorities. Who you will interact with Lead the NCR (Root Cause Analysis) Process producing key analysis metrics Maintain Company procedures Lead Audits with support of wider Quality team Maintain a high … high regulation industry Key results areas: Ensure accreditation reviews, internal and external audits are planned and delivered on time Monitor and support delivery of root cause and corrective actions in a timely manner Work with wider Quality team (Quality Manager) that their skills matrix is maintained and deliver ...

apply strong analytical skills to diagnose complex infrastructure issues across interconnected systems. The position also demands a proactive mindsetanticipating potential failures, contributing to root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides, and support rigorous ITSM practices ...

analytical skills to diagnose complex \n infrastructure issues across interconnected systems. The position also demands a proactive \n mindset—anticipating potential failures, contributing to root cause analysis, and driving \n improvements to prevent recurring issues. Your ability to document infrastructure designs, \n create operational guides, and support ...

/CD pipelines, automated testing, and deployments. Write unit tests and contribute to high-quality, maintainable code. Monitor application performance, troubleshoot production issues, perform root cause analysis, and implement fixes. Optimise SQL queries and application performance. Document technical decisions and application workflows. Support live production environments ...

code reviews and technical estimations Ensure adherence to Salesforce best practices coding standards security and governance principles Troubleshoot and resolve production issues and perform root cause analysis Support deployment activities using CICD and DevOps methodologies Mentor junior developers and contribute to continuous improvement initiatives Communicate effectively with ...

downtime and improve operational visibility. Provide technical support for live customer environments, including deployments, upgrades, fault resolution and ongoing maintenance. Lead complex troubleshooting and root cause analysis across infrastructure, networking, applications and integrated systems. Maintain strong security controls, access management and governance processes while supporting industry best ...

Power Automate, Power BI, and Dataverse, ensuring compliance with enterprise governance and Data Loss Prevention (DLP) policies. Manage production support, incident and problem management, Root Cause Analysis (RCA), and continuous service improvement using ITIL best practices. Maintain D365 security, role-based access control (RBAC), Segregation of Duties ...

Have expertise around the Data Platform capability Maintain the Data Platform for all Connells users, managing critical downtime and risk of disruption. To undertake root cause analysis and resolution of incidents. To undertake applicable out-of-hours support as required for operational running. Team Roles and Responsibilities ...

taking on challenges and using new technologies • Possess a strong background/education in the techniques and tools of data science and deep data analysis • Have knowledge of the capabilities of AWS services, Microservices (Kubernetes, Docker), API Development and DevOps, or a willingness to undertake training in these areas … levels of staff • Must demonstrate a proactive, customer-focused attitude and understand the fundamentals of customer service • Exceptional analytical and problem-solving skills, i.e., root-cause analysis • Ability to manage conflict well • Structured, disciplined approach to work, with keen attention to detail and quality • Good inter-personal ...

technologies including Windows Server, Microsoft 365, Azure, networking infrastructure, virtualisation platforms, security solutions, and backup environments. Alongside resolving high-level incidents, you'll perform root cause analysis, infrastructure maintenance, patching, and contribute towards continual service improvements. The role also offers the opportunity to support technical project work ...

configurations. Support integration with cloud and container platforms in hybrid delivery models. Incident, Problem & Change Management Act as escalation point for complex incidents. Perform root cause analysis and implement preventive actions. Support controlled change execution following ITIL processes. Security, Risk & Compliance Ensure platforms meet security standards, hardening ...

quality of your work through automated testing, peer review, and proactive defect resolution. Support the operation of live services by contributing to incident investigation, root cause analysis, and ongoing platform improvements. Continuously improve your technical skills and understanding of the platform, tools, and domain, applying a growth ...

vendor cloud and consumption services. You'llownlargedatasets, gain a deep understanding of a wide range of vendor products, and ensure billing accuracy through detailed analysis and collaboration across teams. What you'll be doing Deliver accurate and timely monthly billing cycles, including complex data preparation, validation, reconciliation, and execution … billing runs. Lead the continuous evolution and optimisation of cloud and consumption-based billing processes to support business growth,operational scalabilityand KPI performance Drive root cause analysis, investigation, and reporting for Finance Senior Management, providing actionable insights and data-driven recommendations. Act as a Cloud Billing Subject ...

across server, network, cloud and end-user environments Own high-priority tickets through to resolution Support infrastructure changes, upgrades and project delivery Carry out root cause analysis and implement permanent fixes Provide onsite support when required Work closely with internal teams and client stakeholders Maintain accurate documentation ...

best practices and new capabilities. Develop training programs and change management materials to drive adoption and user proficiency across Finance teams. Oversee issue resolution, root cause analysis, and continuous improvement of financial processes in Oracle Fusion. Mentor junior consultants and finance system analysts to build internal capability. ...

operations to balance scope, quality, and timelines.Overseeing CI/CD pipelines and contributing to continuous improvement of build and release processes.Leading incident response and root cause analysis for services owned by the team.Supporting hiring, onboarding, and integration of new team members.\n What we are looking ...

recovery activities and ensure actions are prioritised effectively. Produce timely and accurate incident communications, status updates, and executive reporting. Facilitate post-incident reviews and root cause analysis activities. Track remediation actions and support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. ...

carrying out planned maintenance across a site ensuring maintenance procedures are followed Be an integral part of the engineering team, responding to breakdowns establishing root cause analysis to limit breakdown reoccurring, improving machine reliability and performance Willing to learn and adapt to role requirements Hands on ownership ...

alerts, and dashboards, spotting risks early and supporting proactive solutions You'll support incident and problem management, helping restore services quickly and contributing to root cause analysis You'll assist with system changes, maintenance, and failover activities, ensuring platforms remain resilient and operational You'll collaborate closely ...

addressing customer satisfaction concerns. Key Responsibilities: Answers incoming calls and emails from customers experiencing technical issues and documents all pertinent end user information. Performs root-cause analysis on technical issues and provides quality troubleshooting with patient step-by-step instructions to resolve problems. Remotely connects and disconnects … other departments to make recommendations for corrective actions. Collaborates with management to investigate suspected problems the photo booths may be encountering that would cause loss of revenue at locations. Provides one-on-one end-user photo booth training, as needed. Assists supervisors in monitoring and supporting the photo booth ...

Deliver 3rd-line support for complex network incidents, driving timely resolution and service restoration. \n § Engage with vendors for incident escalation and conduct thorough root cause analysis (RCA). \n § Work with service delivery and project teams to support new implementations and provide technical design input. … change management and service management processes (e.g., ITIL). \n § Knowledge and exposure to 4G/5G infrastructure and building blocks. \n § Excellent communication, analysis, and stakeholder-management skills. xohmjla \n § Automation/script experience (Python, Ansible or equivalent for operational efficiency. ...

DHCP, TCP/IP, VPN connectivity). Familiarity with IT service management tools and incident handling processes. Ability to follow structured troubleshooting methodologies and root cause analysis techniques. Strong communication skills, with the ability to explain technical issues clearly to non-technical users. Customer-focused approach with ...

Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation. Own QA metrics, perform root cause analysis, and champion continuous improvement in ways of working, processes, and tooling. Proactively support team members through mentoring, coaching, and management ...