end-users. Serve as the point of technical escalation for DDaT staff, providing leadership and aid in the investigation and diagnosis of complex IT issues and problems (e.g., via rootcauseanalysis). Aide strategic planning for digital assets to ensure they remain fit for purpose and in support of the Trust's goals. 3. Stakeholder and … ability to communicate highly complex or multi-stranded technical information effectively to a diverse audience, including non-Digital managers, to facilitate understanding and secure cooperation. Desirable Experience in coordinating rootcauseanalysis (RCA) or proactive trend analysis to investigate IT-related problems and review process failures, thereby minimizing future service interruptions. Demonstrated experience in evaluating new More ❯
reading, south east england, united kingdom Hybrid/Remote Options
Samsung Electronics
Ensure that all Test defects are captured and reported to the key stakeholders and proved an End to End resolution plan for such items Steer vendors during troubleshooting and rootcauseanalysis activities Present Test progress reports to senior stakeholders in the customers organisation Create a final Test exit report and system deployment method of procedure documents … experience of multi vendor RAN network virtualizing solutions such as Open RAN is a plus Proven Operational hands-on troubleshooting in multivendor environments Exceptional technical problem identification ability and RootCauseAnalysis coordination Excellent Defect handling across multiple vendor domain's. Excellent level of technical presentation, communication and planning skills. Ability to prepare & deliver complex technical concepts More ❯
each project.Prototyping: Actively engage in team-based prototyping activities, iterating design patterns and working closely with end-users to validate prototypes.Choose appropriate prototyping methods for the task at hand.Root CauseAnalysis: Perform rootcauseanalysis for production errors, developing software solutions to address issues and prevent recurrence. 6. Service Support and ReportingService Delivery: Provide expert More ❯
risks and enforce governance policies. Optimise performance and scalability of Salesforce infrastructure. Monitoring & Incident Management Establish monitoring and logging solutions for proactive issue detection. Respond to production incidents, conduct rootcauseanalysis, and implement preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Automation & Continuous Improvement Identify opportunities to automate manual processes within the Salesforce estate. More ❯
risks and enforce governance policies. Optimise performance and scalability of Salesforce infrastructure. Monitoring & Incident Management Establish monitoring and logging solutions for proactive issue detection. Respond to production incidents, conduct rootcauseanalysis, and implement preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Automation & Continuous Improvement Identify opportunities to automate manual processes within the Salesforce estate. More ❯
reading, south east england, united kingdom Hybrid/Remote Options
Axiom Software Solutions Limited
stakeholders in relation to cyber security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing rootcauseanalysis to understand how incidents arise. Acting as the key contact and escalation point for the SOC and Thames Water Digital teams. Supporting out-of-hours More ❯
risk language Collaborate with external CREST-accredited assessors and deliver customer-facing vulnerability summaries Coordinate secure changes and maintenance windows with engineering teams Respond to security incidents and support rootcauseanalysis and reporting Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
IMSERV EUROPE LIMITED
specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: Provide and interrogate appropriate reports and source data to enable business targets, objectives and revenue delivery. Support the UK Delivery Manager with … assist with target delivery. Assist with the planning and inception of new innovations. Assist UK Delivery Manager to identify risks and opportunities for Field Operations. MAIN RESPONSIBILITIES: Deliver comprehensive analysis of reports and data to inform business decision-making and support the achievement of targets. Propose and implement improvements to existing working systems and procedures, driving continuous development. Complete … ad hoc analytical tasks as assigned by the UK Delivery Manager, ensuring timely and insightful outputs. Provide actionable insights to Field Operations through effective collaboration with other teams. Conduct rootcauseanalysis to identify trends and implement measures that mitigate future risks. Share skills and knowledge with colleagues to foster a supportive and knowledgeable team environment. Offer More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
to the agreed contract and SLA 1st point of contact for escalation of Patch related incident and problems Incidents and Problems are owned and managed through to resolution Undertake rootcauseanalysis with technical teams where required Collaborate with other teams (where required) to ensure efficient remediation and resolution Facilitate meetings both internal and external Support other More ❯
with security standards and regulations (e.g., ISO 27001, SOC 2). Implement monitoring solutions to detect and respond to real-time security incidents. Troubleshoot infrastructure and security issues, performing rootcauseanalysis in production. Mentor junior engineers in security best practices and DevOps approaches. Collaborate with technical leads to enhance internal workflows and security processes. Essential Knowledge More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Lorien
prioritise and deliver high-impact solutions. SQL & Data Validation Write and optimise SQL queries to extract, manipulate, and validate data. Support data profiling, cleansing, and quality assurance activities. Perform rootcauseanalysis on data anomalies and inconsistencies. Data Product Design & Delivery Work with Data Engineers to design scalable data pipelines and models. Contribute to feasibility assessments and More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯
Significant experience in Quality Systems within the biopharmaceutical/pharmaceutical industry, with a strong understanding of GMP and regulatory standards. Proven background in Pharmaceutical QA, including audits, inspections, investigations, rootcauseanalysis, and change control. Experience managing electronic Quality Management Systems and document/records management in a regulated environment. In-depth knowledge of data integrity, computer More ❯
and report on quality metrics including customer escapes, scrap rates, and inspection turnaround Champion a right first time and quality-first culture across the production floor Lead investigations into root causes, develop corrective actions, and embed long-term quality improvements Manage the non-conformance process (NCRs, MRB) and ensure timely, effective closure Refine inspection processes and control plans to … to take ownership of quality through collaboration and accountability What we re looking for: Minimum 3 years experience in a manufacturing or production environment Proven experience in quality systems, rootcauseanalysis, and continuous improvement methods Confident user of Excel and PowerPoint Strong communication, analytical, and problem-solving skills Proactive, self-motivated, and committed to excellence Must More ❯
Bracknell, Berkshire, United Kingdom Hybrid/Remote Options
Experis
deliver planned testing. Contribute to the production of Test Artefacts (plans, scripts, reports). Execute testing across Functional, Non-Functional, Infrastructure, and Hardware domains. Support defect triage, investigation, and rootcause analysis. Ensure adherence to Waterfall delivery methodology. Build and maintain strong working relationships with peers and stakeholders. Understand and apply Software Development and Testing Lifecycles. Essential Skills More ❯
Bracknell, Berkshire, England, United Kingdom Hybrid/Remote Options
Reed
and Test Managers to deliver high-quality testing. Provide day-to-day support for testing activities across functional, non-functional, and infrastructure areas. Contribute to defect triage, investigation, and rootcause analysis. Highly Desirable Skills & Experience Strong Oracle and database testing experience. Proficiency in SQL, PoS, UNIX commands, Oracle, and Windows environments. Understanding of Functional, Non-Functional, Infrastructure More ❯