16 of 16 Technical Support Jobs in the Thames Valley

Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities … Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions … and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting More ❯

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and skills from … previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve issues More ❯

learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective … first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks … and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll More ❯

both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to get … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this Technical Support Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

Technical Support & pre-Sales Engineer UK As Technical Support & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technical support and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with a flavor … employees, while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technical support for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or … of the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technical support in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external More ❯

A Technical Sales Support Engineer with an HNC/HND/Degree, Mechanical Engineering background and good communication skills will work on-site to support the sales team and customers for a global leader in automation and control products. The ideal Technical Sales Support Engineer will be a good problem solver, be confident commuting by … phone and by email both internally and externally. Some hands-on testing and diagnostic experience. Exposure to industrial automation, pneumatics and/or control systems beneficial. Previous experience in technical sales support or applications engineering. In this role you will support both the sales team and customers, building a solid understanding of the range of products (with More ❯

Technical Engineer Masonry Support Systems Job Title: Technical Engineer Masonry Support Systems Job reference Number: 514331-4860-2558 Industry Sector: Masonry Support, Stone Support, Lifting Systems, Fixing Systems, Anchoring Systems, Brickwork Support, Restraint Systems, Precast Concrete, Faade, Glass Facades Fixings, Sub-Contractors, Main Contractors, Faade Contractor, Brickwork Contractors, Design Engineers, Consultants, Curtain Walling … Construction Engineering, Civil Engineering, Engineers, Structural Engineer, Engineering Location: Marlow or surrounding areas Remuneration: £35,000 - £40,000 + bonus Benefits: Full Comprehensive Benefits Package The role of the Technical Engineer Masonry Support Systems will involve: Senior Technical Engineer position dealing with a high quality range masonry support systems Managing projects from tender through to completion … Production of GA layouts and sections, manufacture and setting out drawings Responding to technical enquiries from customers and liaising with suppliers to obtain further technical literature where required Read technical drawings provided by architect, faade and structural engineers drawings, liaising directly with respective parties to develop and detail efficient solutions meeting the clients requirements Prepare and provide More ❯

Job Description: Job Purpose To provide technical support to Instron's field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide hands-on support to complex problems. Tasks & Responsibilities Remotely … escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and … sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to enhance customer satisfaction, reduce costs, and improve quality using specified tools and processes. Providing quick and comprehensive feedback and updates through effective communication. Maintaining accurate call administration and submitting expenses and paperwork as per company requirements. Performing other related duties as specified and agreed. More ❯

Technical Support Engineer -Electrical, Mechanical & C&I Location - Reading area Package - 36,800 - 49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge … family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Technical Support Engineer -Electrical, Mechanical & C&I , this role is plant based/hands on with the expectation to support and review, planning, resourcing and creation of SSOW … equipment and systems typically covered by the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. Technical Support Engineer will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and More ❯

We’re supporting a UK-based technology supplier in their search for a Technical Solutions Advisor . This position is a key part of a small, specialist team providing expert support to a national network of custom installers and AV integration professionals . This is a varied and hands-on technical role, ideal for someone with experience … in smart home technology, control systems, AV distribution, or IP networking . You’ll provide remote and occasional on-site support, deliver training, assist with technical documentation, and contribute to product demos and events. What You’ll Be Doing: Act as a main point of contact for technical queries from installation partners and resellers Troubleshoot system and … share) Log and manage service calls using internal systems Organize and dispatch advanced replacements when needed, coordinating with suppliers and tracking returns Liaise with manufacturers and vendors for deeper technical resolution or warranty handling Deliver product training to integrators and support in-house learning initiatives Support the setup and upkeep of demo facilities and contribute to exhibition More ❯

Technical Support Engineering Director - Cybersecurity Lisbon, Portugal Date posted: Mar 07, 2025 Job number: Work site: Up to 100% work from home Travel: 0-25 % Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower … culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's Threat Protection technologies … In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. It is a regional focused M2 role with global outreach and impact. This role More ❯

Technical Customer Support Manager required to join our clients growing team. You will provide leadership and technical support to our Customer Support Engineers, ensuring their products maintain high performance and quality standards. As Technical Customer Support Manager key responsibilities include: Lead & Develop: Manage and coach a team of 6 Customer Support Engineers … product installations, maintenance, and ensuring maximum product uptime. Global Reach: Travel across Europe, the USA, and Asia (up to 20% travel) to collaborate directly with customers and provide critical technical support. Skills Required: Bachelor's degree in physical sciences or engineering. At least 5 years of experience in field service or technical support, ideally with complex engineered More ❯

Wednesday 16 July 2025 in Telford.Our annual event provides an educational programme, industry exhibition and networking opportunities for professionals working in the field of posture and wheeled mobility. Quantum Technical Support Supervisor/Trainer Location: Bicester, England, United Kingdom Hours: 09:00 - 17:30 Salary: Details of remuneration will be discussed during the interview stage Organisation: Pride Mobility … with passion, energy, and drive to join our successful Quantum Rehab team. This role supports the Senior Quantum Sales Manager and works closely with the Build Manager to handle technical queries, deliver training, and assist with tenders and exhibitions. RESPONSIBILITIES/DUTIES Responsible for all Quantum and Stealth technical queries, including telephone calls and emails. Support the … fault diagnosis, product advice, part replacements, and programming queries. Organising the collection and return of products for testing; and carrying out subsequent testing. Carry out onsite and field based technical training for customers and internal staff where required. Maintain training records and ongoing contact with those organisations. Assist with tender bids and contract maintenance. Support exhibition and trade More ❯

Technical Account Manager, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. An AWS Technical Account Manager is a trusted advisor and cloud operations … architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using … best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from More ❯