11 of 11 Technical Support Jobs in the Thames Valley

Technical Support Engineer (Electrical) High-Tech Engineering Buckinghamshire - Generous Package. A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will play a key role within the European Technical Centre of an established Technology Company. Competitive salary package on offer. Qualified to a minimum of HNC/… HND level in Electrical/Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Technical Support Engineer role you will enjoy a diverse range of tasks from supporting … customers via phone or email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The ideal Technical Support Engineer will bring: HNC/HND or Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support More ❯

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join … an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the … first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/ More ❯

MySQL, Oracle; Workflow Automation. We seek to join our Dexian embedded team supporting our client, a market leader in the arena of cloud platform workforce automation applications, a Jnr Technical Support Engineer – Platform Technologies. This is a full-time employee role that is hybrid. The client is in West London at the beginning of the M4 corridor. This … is a superb opportunity to progress your career by gaining skills in a highly prestigious product environment. Our Client’s Global Technical Support team is a diverse, creative, fast-growing team! They provide technical support 24/7 through their various Support Centers around the world. We are looking for engineers who have a passion … for technology, problem-solving and are eager to help customers. As a Technical Support Engineer, you will enable customers with your passion and knowledge of the Workflow Platform. You will be responsible for managing and resolving the most challenging issues and escalations for the customer and providing technical guidance in addressing their business needs. You will be More ❯

About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and … usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for More ❯

team members who will help shape the foundation and future of Dobot business success in the EMEA region. The key function of this role is to provide world class Technical Support (on robots and applications) and Training to our partner network. Provide expert technical support to our channel partners and end users Reporting directly to our … Regional Head, you will be responsible for supporting our channel partners and end users. Your primary tasks will be to support, train and develop our users and partners, predominantly in Germany and Benelux but also contributing to other markets as part of the EMEA team. Technical support will be handled through either email, telephone or on site … at our users’ premises. You will be travelling approximately 90 days a year. Your role will include the following tasks: Providing technical support to channel partners Providing robotic application support and consultations to channel partners and Dobot sales team Developing/Translating technical training curriculums and conducting technical training courses for channel partners and technical More ❯

Technical Support Engineer (AV/Electrical Installations) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from … an electrical background and looking to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯

1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously … Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: • Competitive Salary • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave … us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. More ❯

Technical Support Engineer (Electrical) High-Tech Engineering Buckinghamshire - Generous Package. A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will play a key role within the European Technical Centre of an established Technology Company click apply for full job details More ❯

Technical Support Engineer (AV/Electrical Installations) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business click apply for full More ❯

Technical Support Analyst Gerrards Cross Perm Up to £37,000pa Roles & Responsibilities We develop and support solutions that can help the NHS in making data-driven decisions, enable front-line healthcare workers in making safer, more informed, decisions, and empower patients to better engage with their own care. We are looking to build a team of experienced … collaborative, support engineers who will work together to provide enterprise-level assistance. We have many customers who require close support to ensure they have an excellent experience with our products. You will be focusing on working directly with our customers to identify the necessary activities required to complete each client’s implementation and ensure that the activities are … a friendly and open-minded team, and we’re looking for people who will thrive by collaborating and implementing improvements to our approach to support. Roles & Responsibilities Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate More ❯

products and make a significant impact on our clients' success. Join us to be part of a company that values innovation, client satisfaction, and continuous improvement. As a Backline Support Engineer at Blueflame AI, you will play a critical role in bridging the gap between our Customer Support and Engineering teams. You will be responsible for resolving complex … technical issues, providing advanced support directly to our clients, and collaborating with engineering to enhance our products and services. Responsibilities Investigate and resolve complex technical issues escalated from customer success teams. Analyze platform logs and, when necessary, review associated code to diagnose problems. Troubleshoot advanced technical challenges to ensure timely and effective solutions. Document issues and … Work directly with Engineering to identify, report, and resolve product bugs and enhancements. Collaborate with Product teams to enhance the knowledge base and inform the product roadmap based on support insights. What You Bring Bachelor’s degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in a technical support or engineering More ❯