MS-700, Microsoft MS-721, AudioCodes SBC (Essentials & Configuration) An understanding of Service Desk operations, a qualification within the ITIL framework and experience using ServiceNow or another ITSM tool would be useful. Our values We understand that you might not have all of the qualifications and experiences that we think More ❯
Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
bonus, annual leave, pension scheme, hybrid working, life assurance, medical plans and many, many more perks! Project Manager – Key Skills: Experience with Oracle or ServiceNow (SNOW) – nice to have, not essential Practitioner accreditation and good working knowledge of the Prince 2 methodology 2+ years of IT project experience in a More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
point of contact for customers, offering assistance through online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a Customer Service Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering More ❯
