51 to 66 of 66 1st Line Support Jobs in the UK

1st Line Engineer Up to £27,000 Northampton (Hybrid) Ready to take your IT career to the next level? As a 1st Line Engineer, you'll be the first point of contact for resolving technical issues, ensuring clients receive top-notch service and support. … leave (increasing with tenure) and access to a progression plan with training and mentorship. What we’re looking for: Experience in IT helpdesk support or similar role within a IT Reseller, VAR, MSP Knowledge of systems like Microsoft 10, Office 365, Windows Server, and Exchange Experience setting up More ❯

in Warrington. Typical job duties and responsibilities will be to: -build laptops - inserting memory, configuring the laptop and arranging shipping -this role is typically 1st line support Our client is seeking some in or close to Warrington and must be able to work Monday-Friday More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such More ❯

Job Title: Temporary Help Desk Support Assistant (1st Line) Location: Tilbury | Valid driving license and access to a car. Duration: 3 to 6 months Hours: 9am to 5pm Hourly Rate: £14.00 Job Description: We are seeking a dedicated and skilled Help Desk Support … entire duration of the assignment. This role requires a proactive individual with excellent problem-solving skills and the ability to provide top-notch support to our clients. Key Responsibilities: Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot and … resolve hardware and software issues. Assist with the setup and configuration of computer systems and applications. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to ensure seamless service delivery. Required Qualifications: Proven experience in a Help Desk or IT support More ❯

Experienced First Line IT Support Engineer required to work for global manufacturing company in Plymouth. Reporting to the Second Line IT Support Engineer, the successful candidate will be responsible for providing first line IT support to local users … in Plymouth, supporting 2nd line IT team at Plymouth and satellite sites and the wider UK business.The objective of the role is to provide IT support to users by responding to calls placed through the IT Helpdesk both in person and via email and Teams and … of other functions within the organisation Providing our users with a first-class level of customer service at all times, responding to IT support calls placed through the IT Helpdesk, via telephone and in person. Ensure Effective communication of IT activities to relevant users and stakeholders Working as More ❯

Role Overview As a Software Support Analyst, you will provide essential first-line support to a global customer base, addressing application and telecommunication issues through phone and case management systems. You will work in shift patterns ranging from 8am to 11pm, with later shifts … occurring once every six weeks as you gain more experience. Your role will involve ensuring compliance with IT support procedures and escalations, supporting the triage of support cases, and collaborating with senior IT support teams to resolve issues efficiently. Responsibilities Adhere to IT support procedures and manage escalations effectively. Assist in the triage of support cases and collaborate with senior IT support teams to resolve issues. Document root cause failures of systems or processes, update relevant databases with critical information, and maintain a technical audit trail of completed More ❯

Role Overview As a Software Support Analyst, you will provide essential first-line support to a global customer base, addressing application and telecommunication issues through phone and case management systems. You will work in shift patterns ranging from 8am to 11pm, with later shifts … occurring once every six weeks as you gain more experience. Your role will involve ensuring compliance with IT support procedures and escalations, supporting the triage of support cases, and collaborating with senior IT support teams to resolve issues efficiently. Responsibilities Adhere to IT support procedures and manage escalations effectively. Assist in the triage of support cases and collaborate with senior IT support teams to resolve issues. Document root cause failures of systems or processes, update relevant databases with critical information, and maintain a technical audit trail of completed More ❯

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any … main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact … end users and possess a broad technical knowledge across a range of technologies. General summary: Administering and supporting the customer’s infrastructure Delivering first line support Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues More ❯

Your new company This Facilities Management company is looking to add a 1st line engineer to their service desk. The role is based at their head office north of Salisbury, so you'll need your own transport, but free parking is available. Your new role As a … member of the IT Service Desk team, you will provide technical support to the client's users, mainly over the phone but sometimes in person, ensuring they stay productive. The company values your growth and offers ITIL V3 and CompTIA+ certifications to help you develop your skills. This … the UK for the last 5 years minimum) Proficient in Microsoft operating systems and applications, including Microsoft Office 2016+ and Windows 10. IT support experience in a distributed/hybrid multi-office environment. IT Service Desk reporting (e.g. ticket analysis, reporting on KPIs such as 'first time fix More ❯

IT Service Desk/First Line Support Officer Rate - £125 a day Duration - 8 weeks initially Location - Birmingham Role would be shift-based and would be covering shifts Monday-Sunday at shifts between 7am - 11pm as part of a rota. This role will be the first More ❯

closely with our business units. Our technology teams offer you an environment that will present you with exciting challenges - be it through the support and further development of legacy systems or the introduction of modern technologies such as AI, machine learning and highly automated trading applications. Your Role … in the team: In this role, the support Engineer will diagnose Software/Hardware to a technical fix solution result. This could either be over the phone, remote or in person at the desk. You'll cover one or more areas of expertise, assist with Upgrades & Fixes when … Citrix, Windows OS, Office365, Intune, Fidessa, Bloomberg, Cisco Telephony and some basic network knowledge. What will you do: Acting as an internal 'Technical Support Technician' for all IT Workplace related support. Working across a broad range of technologies and be able to liaise across multiple areas of the More ❯

outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management … approach to your work. Ability to work independently while still being a team player. Basic understanding of service level agreements and third-party support agreements. General knowledge of the Microsoft 365 suite. Outstanding customer service and telephone handling skills. Why Join Us? At our company, we believe that … in contact. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps More ❯

the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯

the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯

the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work More ❯