1 to 25 of 26 2nd Line Support Engineer Jobs in the UK

experienced IT Support professional looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support … with people and taking ownership, with plenty of scope to develop their technical skills and take on greater responsibility. What you'll be doing: 2nd Line Support & Systems Provide 2nd line technical support across hardware, software, Microsoft 365 and business ...

2nd Line IT Support Engineer/Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged … Siloed environment? Successful 1st – 2nd Line IT Support Engineer/Helpdesk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with ...

2nd Line Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory and Group Policy. ...

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer … support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructure projects. Key Responsibilities: Provide 2nd line support and resolve technical issues. Troubleshoot Windows, Microsoft 365, servers and user accounts. Diagnose network issues involving firewalls, switches, routers ...

2nd Line IT Support Engineer Location: Kent – Office Based Salary: £35,000 + Private Healthcare, Pension, Enhanced Training About You Do you have experience working in a 2nd Line IT Support or technical support environment? Have … root cause of problems? Have experience supporting virtualisation, cloud and infrastructure environments? Enjoy sharing your knowledge and helping develop more junior engineers? As a 2nd Line Engineer, if you're looking for an opportunity to take ownership of more complex technical issues, develop your skills ...

2nd Line IT Support Engineer Location: Salisbury, Wiltshire (Hybrid Working) Salary: Up to £37,000 + 20% Bonus Benefits: 25 days' holiday + bank holidays, private healthcare, pension, life assurance and more Our client, a leading organisation in the IT and technology sector … looking for an experienced 2nd Line IT Support Engineer to join its growing technical support team in Salisbury. This is an excellent opportunity for a technically strong, customer-focused IT professional who enjoys taking ownership of complex technical issues and delivering ...

Senior 2nd Line Support Engineer MSP/IT Solutions Salary up to £50,000 We are looking for an experienced Senior 2nd Line Support Engineer to join a growing MSP, supporting a range of professional services … clients. This is a great opportunity to work with modern Microsoft technologies in a fast-paced, client-focused environment. Role Overview Resolve escalated 2nd line issues across desktop, cloud, networking, and infrastructure. Support Microsoft 365, Azure, Entra ID, Intune, and Windows Server environments. Troubleshoot complex ...

businesses across the UK. With a strong customer base and continued investment in its technical capabilities, the business is looking to recruit a 2nd Line IT Support Engineer to join its expanding technical team. This is a great opportunity for someone with solid … experience who enjoys troubleshooting, working with a variety of technologies and developing their technical skills within a supportive MSP environment. The Role As a 2nd Line IT Support Engineer, you'll provide technical support to a range of business customers, resolving ...

2nd Line IT Support Engineer Edinburgh | Permanent | £32,000 - £36,000 We're currently recruiting for an experienced 2nd Line IT Support Engineer to join a well-established Managed Service Provider based in Edinburgh. This … system upgrades and infrastructure deployments Mentor and support junior members of the service desk team Skills & Experience Required Previous experience in a 2nd Line IT Support position Strong Microsoft 365 administration skills Experience with Active Directory, Entra ID and Intune Knowledge of Windows ...

2nd Line Technical Support Engineer (Onsite) Location: Euston, London Job Type: Full-time Salary Range: c£30,000 2nd Line Technical Support Engineer required to join our client's dynamic IT team. This role is pivotal … Scheme: Eligibility for company bonus scheme. Professional Development: Opportunities for training and advancement in a supportive environment. How to Apply: To apply for this 2nd Line Technical Support Consultant position, please submit your CV and a cover letter detailing your relevant experience ...

partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working … globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft ...

2nd Line Support Engineer Northampton/London | Permanent | Hybrid/On-site | Up to £45k + Bonus Our leading client are looking for a proactive and detail-oriented Systems Support Engineer to join their technical team. This role … primarily focused on providing day-to-day support across Microsoft applications (including Office 365, Azure AD and Exchange Online) , Zoho applications with an emphasis on Zoho CRM , and general hardware related issues. You’ll be a key point of contact for troubleshooting, system queries, and supporting smooth ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing … role in delivering the reliable technology experiences our customers expect. Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures ...

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This is a varied, hands-on role where you'll support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructu click apply for full job details ...

experienced IT Support professional looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support Engineer, you'll play a key role in delivering high-quality technical support to colleagues across Bidwells click apply for full job details ...

great opportunity to contribute to a world-class institution at the heart of London. The Role London Business School is looking for a 2nd Line Support Engineer to join our Technology team and help deliver reliable, high-quality digital support across … also work with internal teams and third-party suppliers to resolve complex issues and improve service delivery. Main Responsibilities Timely and effective resolution of 2nd line incidents and service requests in line with defined SLA's. Reduction in recurring device and application issues. Accuracy ...

Title: 2nd Line Support Engineer Location: Cheshire East (onsite) Salary: £28-35k, DOE A growing, fast-paced company is currently hiring for a 2nd Line Support Engineer. You’ll work with a broad tech-stack to support … license and willingness to travel to customer sites. Prior experience working in IT role for an MSP. Ability to troubleshoot up to a second-line level. Ability to travel to and work independently at customer sites. Experienced with ticketing systems and remote support tools. Previous practical ...

2nd Line Technical Support Analyst Location: Sidcup, Kent – Hybrid (3 days per week in the office) Salary: £32,000–£42,000, depending on experience The Opportunity We are seeking a technically strong, customer-focused 2nd Line Technical Support Analyst … between 7:00 am and 6:00 pm. Occasional customer site visits and participation in on-call arrangements. Interested? If you're an experienced 2nd Line Engineer with strong infrastructure knowledge and a passion for delivering excellent customer service, we'd love to hear from ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday - Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday - Friday. . Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works ...

Role - 2nd Line EUC Support Engineer Duration - 6 months with very likely extension Location - Billinham, onsite 5 days a week About the Role We are seeking an experienced EUC Support Engineer to join a major end-user computing transformation … user onboarding across a complex enterprise environment. Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service. Key Responsibilities Provide ...

Workplace Engineer/2nd Line IT Support Salisbury | Up to £39,000 | Permanent | Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands … support in a secure environment. You'll join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected. What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. ...

requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support … years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. Experience providing both 1st and 2nd Line support. Strong Microsoft 365 administration and troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP ...

Workplace Engineer/2nd Line IT Support Salisbury Up to £39,000 Permanent Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands … support in a secure environment. You'll join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected click apply for full job details ...

Role: 2nd Line Deskside Technician Reports to: Delivery Services Manager 5 days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical … resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer’s process and procedures. Positively promote the IT Team in order to develop ...