1 to 25 of 50 3rd Line Support Jobs in the UK

3rd Line Support Engineer Buckley up to £45,000 ShortList Recruitment have a fantastic opportunity for an experienced 3rd Line Support Engineer to join a growing IT function in Buckley. They are currently investing significantly within their small IT function … and are now looking for an experienced 3rd line Support Engineer to join the business and add value to the team. This role would suit candidates that have good demonstrable experience providing 2nd Line and 3rd Line support … within a similar Microsoft environment. They will need to be able to work independently and effectively prioritise their own workload. Required skills for the 3rd Line Support Engineer: Previous 3rd Line Support Experience Previous troubleshooting and fault-finding experience Active more »

3rd Line Support Engineer - M365, PowerShell, Intune, Endpoint. Based from home. An exciting role where you can be proactive! Location no issue - work from home! Previous customer-facing MSP/Microsoft Partner experience preferred! A leading Microsoft Partner is looking for a 3rd Line Support Engineer - M365, PowerShell, Intune, Endpoint to join their busy support team. As a 3rd Line Support Engineer - M365, PowerShell, Intune, Endpoint you need to have supported at 3rd Line the following: M365 - Exchange, SharePoint, Teams … OneDrive etc... PowerShell Veeam Intune Previous MSP/Partner experience preferred. As a 3rd Line Support Engineer - M365, PowerShell, Intune, Endpoint you will be based from home supporting external customers. In this role, you are the final point of escalation: when not supporting you will more »

responsible for the delivery of IT support and services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line IT Support Engineer, plays a crucial role in the provision of comprehensive IT cover, service desk assistance, and desktop … Network troubleshooting You must have excellent communication skills and be polite/personable. Attention to detail is a must. Key Responsibilities Provide 2nd & some 3rd line technical support for approved hardware and software Collaborate with third-party service suppliers to ensure timely issue resolution Install … and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Take ownership of escalated technical issues requiring 2nd and some 3rd line support, providing efficient and effective solutions Analyse and troubleshoot complex hardware, software, and support Network engineering with more »

3rd Line Support Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line Support Technician! Trusted Technology … Working On call and weekend working - additional pay. Ongoing training and support. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line Support Technician - The Role This is a fantastic career opportunity for a talented 3rd Line support technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rd Line Support Technician - The skills you'll need Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services more »

3rd Line IT Engineer Wandsworth (Fully On-Site) 2-month contract Inside IR35 £200 - £390 per day - Dependent On Experience An Enhanced DBS is required for this role Excellent opportunity for a 3rd line support engineer to join a prestigious School on … College with a focus on delivering excellent education to many young people from a variety of backgrounds. In this role you will provide onsite 3rd line support for staff and students, you will provide firewall and server configuration, troubleshooting and infrastructure monitoring and maintenance. The … ideal candidate will have experience in 3rd line support, helpdesk and incident management. You will have WAN and LAN connectivity, routers, firewalls, security and operating systems. Active directory, Group Policies, DNS, DHCP troubleshooting and administration. This is a fantastic opportunity for a 3rd line more »

3rd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 - £40,000 3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 3rd Line support experience * Conduct administration tasks for server operating systems * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »

3rd Line Support Team Lead A 3rd Line Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service. In this exciting 3rd Line Support Team Lead role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed. Problem Management’s role is to protect clients from any … you will have the trust and autonomy to deliver and realise benefits for the business. You will be split across Problem Management and Third Line Support leadership and will act as the escalation point for other Analysts and Engineers in the team. Day-to-day you more »

3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth – office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this … role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car … You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: helpdesk resolutions efficiently at 3rd Line level configure, and troubleshoot infrastructure hardware and virtual environments. detection and prevention monitor and optimize system performance and security. and update more »

3rd Line Support Engineer Opportunity for a 3rd Line Support Engineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £30,000-£40,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via Nathan.Finlay … in Hartlepool. Benefits: Medical insurance 28 days annual leave inclusive of bank holidays. Employee discounts Company events What will you be doing? As a 3rd Line Support Engineer you will be working with within a team of support engineers to deliver first class … solutions for the user. Essential Skills: A high level understanding of Networking, including switches configurations, Aruba, firewalls and security. A track record of proving 3rd line support to a high standard. Excellent communication skills to transfer technical jargon into real world solutions for clients. Experienced more »

3rd Line Support Engineer Portishead - Hybrid Up to £45,000 + Benefits I am representing an accredited Microsoft Technology Partner and IT Managed Service Provider who can bring on an excellent 3rd Line Support Engineer to join the growing team. … You can expect to be supporting the wide client base with various IT issues. Responsibilities for the 3rd Line Support Engineer: Engage with customers through various channels to provide effective service to customer end users Prioritisation and management of allocated tickets, ensuring these are resolved … escalation for technical queries from the 1st and 2nd line teams Skills & Experience Previous experience of proving IT support at 3rd line level Experience of administering and supporting the latest Microsoft Technologies Ability to build, configure and support Windows desktop systems more »

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £40k + £5k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £40,000 + £5,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »

3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting … and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware more »

3rd Line Engineer | Bristol | £36,000-£45,000 Peaple Talent has partnered with a growing technology company to recruit for a 3rd Line Engineer. This is an exciting role to join a growing, culture-led company where you will be responsible for handling complex … This is a hybrid role where you will be expected to be onsite in their Bristol offices 2 days a week. The Role: Provide 3rd line support, managing complex incident and resolving problems Act as an escalation point to 2nd line team Be … able to coach and mentor junior colleagues Ensure that documentation is accurate and kept up to date The Candidate: Previous experience of providing 3rd line support within a fast-paced environment Excellent understanding of M365 suite, Azure and Windows Server Knowledge of Cisco Meraki Team more »

3rd Line IT Engineer Nottingham (Hybrid) - £40,000 - £45,000 Employee Benefits: 25 days holiday, in addition to Bank Holidays, plus extra two days off at Christmas Hybrid working (2 days working from home) Perkbox benefits. Modern office environment. Flexible start times Huge opportunities for professional development … internal and external!) Emphasis on career advancement, with a focus on promoting from within. Generous company pension plan (5%) Frequent company social events Role : 3rd Line IT Engineer Location : Nottingham (2 days working from home) Salary : £40,000 - 45,000 My client is looking for a 3rd Line IT Infrastructure Engineer with previous experience managing and supporting projects (MSP experience preferable). As the 3rd Line IT Infrastructure Engineer, you will be responsible for supporting, executing various IT projects and implementing changes across various customer networks and configurations. This role entails more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and … across a range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving … and assisting in resolving issues What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »

We are hiring for a 3rd Line IT Support Engineer for a leading telecoms and technology company in Kidderminster. Job Title: 3rd Line IT Support Engineer Location: Kidderminster Salary: £25,000 - £35,000 per year (dependent on experience) Benefits: Casual … private medical insurance, referral programme, work from home opportunities. Hours: Full-time, Monday-Thursday 08.45-17.30, Friday 08.45-17.00 We are recruiting for a 3rd Line IT Support Engineer for a well-established telecoms and technology company headquartered in Kidderminster. Recognised as a leader in … the field, we provide exceptional 24/7 support and are a trusted supplier of voice, data, cloud, security, and mobile solutions to thousands of businesses across the UK. With around 900 passionate colleagues, we have doubled in size over the past 18 months and have plans for more »

We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. Experience of managing both Windows and Linux environments is essential. As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to both our customer base and internal staff, ensuring the smooth operation of all IT infrastructure. This role requires in-depth knowledge of IT systems, strong problem-solving skills, and the ability … to work both independently and collaboratively. Key Responsibilities: Technical Support: Responding to client Support Requests through our ITSM Tools or by Telephone Provide expert-level support to resolve complex IT issues escalated from 1st and 2nd line support teams. Diagnose more »

Our client is an IT Managed Service Provider, specialising in Cloud Technologies, IT Infrastructure and Cyber Security. About the 3rd Line Support role. As 3rd Line Support you would have the following responsibilities. Troubleshooting and resolving incidents passed from 1st … 2nd line Working with internal, external stakeholders and 3rd parties to provide solid incident management resolutions Progressing all incidents in a timely manner to ensure SLA’s are met Tracking of all incidents and escalation and closure of incidents on confirmation from the customer of successful resolution … Installation and configuration of IT hardware and software User account support What are they looking for. Previous experience working at 2nd line as a minimum for a Managed Service Provider Experience working with Windows Server & Windows 10 Good working knowledge of O365 Knowledge and experience of more »

3rd Line Support Engineer Location: Luton/Home 3 Month Contract £400 - £450 per day (Outside IR35) Skills: Windows Server, Active Directory, Exchange, Microsoft 365, VMware We are looking to recruit a 3rd Line Support Engineer on an initial … week. The Role: To respond to tickets, investigate, diagnose and resolve infrastructure alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant … technical documentation and knowledge articles. The successful candidate will be able to demonstrate: Essential: Experience in an infrastructure/Windows server support and admin experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional more »

3rd Line Support Engineer Location: Luton/Home 3 Month Contract £400 - £500 per day (Inside IR35) Skills: Windows Server, Active Directory, Exchange, Microsoft 365, VMware We are looking to recruit a 3rd Line Support Engineer on an initial … on Premise/Exchange Online Microsoft 365 Applications Teams, SharePoint, OneDrive Microsoft 365 Apps for Enterprise Microsoft Entra ID Windows 10/11 Support and Admin Active Directory Admin Filesystems and Permission Management Microsoft Multi-Factor Authentication Microsoft System Centre/EndPoint Manager The successful candidate will be … able to demonstrate: Essential: Experience in an infrastructure/Windows server support and admin experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness more »

3rd Line WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series routers … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »

Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client … WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »

IT Support ( 3rd Line/MSP ) £45,000 - £50,000 + Company Benefits + Progression Hartlepool Are you an IT Support Technician looking for a position within a thriving MSP that support a range of different schools and SMEs local to … be the go-to expert for complex solutions to IT and technical problems? On offer is an exciting opportunity for a seasoned IT Support Technician to join a well-established and growing managed service provider. This company put their staff through certifications and training where needed and offer … to tackle complex issues Keen to maintain a wide variety of business and school networks Local to Hartlepool Keywords: IT Support Technician, 3rd Line IT, Managed Service Provider, Hartlepool Jobs, IT Engineer. Reference: 13795 If you are interested in this role, click 'apply now' to more »

3rd Line Support Engineer Location: Worcester Job Type: Full-time Starting Salary: £42,005 (includes a 5% market supplement, reviewed annually) Salary Range: £42,005 - £47,823 (most candidates start at the bottom of the pay scale) We are seeking a 3rd Line Specialist Technical Support Engineer. This role involves providing high-level technical support, supervising local team members, and contributing to an efficient and effective customer service. The successful candidate will ensure the best level of service in terms of ICT services, specialist applications, and equipment. … Day-to-day of the role: Provide level 2 and 3 technical support, problem-solving, and customer service. Manage and collaborate with suppliers/partners to deliver seamless service provision. Create and maintain documentation and knowledge base articles for service teams and customers. Diagnose faults with technical systems more »