service mode What we're looking for: Operation Systems (Windows Server 2008 r2, 2012, 2016, 2019 and Redhat 7+) & Cloud Technologies (Azure, AWS and Google Cloud) Infrastructure Management and CMDB (Device42, BMC Helix and Tanium) Monitoring and Alerting Configuration (Zabbix, Solar Winds, Nagios and PRTG) Client and Server Management (Ivanti, VMWare) Scripting (PowerShell and Shell) Office 365 Administration (Standard Office More ❯
Operations and Infrastructure: Assist in identifying, analysing, and following up on security vulnerabilities in IT systems. Help maintain an accurate IT asset inventory across various security platforms such as CMDB, AV, and SIEM. Participate in regular security reviews, vulnerability assessments, and ensure compliance with established security standards. Monitor user access and permissions, identifying and reporting potential unauthorized access. Implement and More ❯
is responsible for all aspects of the return of suspect equipment from the field allocated to them. This may include updating the history within the Service Management Tool/CMDB, Engineering evaluations, verifying failure modes, dispatching to OEM for repair, where possible undertake in-house repairs, return of items into spare's store/field. This includes • Facilitate investigation and … assets returned from the Field Support Engineers • Testing new items or loading/reloading items with software/firmware/BIOS/IOS, etc. • Updating repair history in the CMDB, functional test and build standard checks, generation of test reports returning serviceable items to spares storage locations • Respond to requests for work from the Service Desk, and Management Team, updating More ❯
pm) What We Are Looking For: Tech Locker Stock Management Tech Locker Portal Updates (Onarken) Onsite Stock Management Refresh Schedule Support Collation of new and Legacy devices CMDB updates (ServiceNow) Collation of Reporting Data Coordinate asset returns to Circular Services Raise RMA/OEM hardware repair tickets Meeting Room support Assist with testing DLM processes Start Date ASAP Interested in More ❯
swaps. The Engineer would also be responsible for installing/recovering systems and setting up an audit trail, asset tagging. Locating devices where necessary Asset lifecycle management - ensuring the CMDB is kept up to date. Skills and Experience Previous experience of working within a Field Deployment Engineer role Extensive Intune experience - managing devices/End User devices Windows 10/ More ❯
the network infrastructure. Manage and maintain the on-site network spares inventory. Collaborate with the Network Delivery team to support ongoing projects from an operational standpoint. Keep the Network CMDB and all associated documentation up to date. Support cable patching requests and maintain accurate cable management records. Coordinate with telecom providers, service partners, and OEMs during faults or hardware failures. More ❯
