26 to 50 of 98 Case Management Jobs in the UK

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

techsavvy and ready to make an impact? Become our Digital Support Champion and help us maximise our case management system, AI tools like Copilot, and our wider digital applications & systems. Play a key role in boosting efficiency and shaping modern, innovative ways of working. Role Join … helping colleagues get the best from our systems and tools Troubleshoot technical issues and provide clear, confident support Enhance the use of our internal case management system to improve efficiency Support the rollout of new technologies, including AI platforms such as Copilot and ChatGPT Help introduce structured, effective ...

Document current (“as-is”) processes, capturing all relevant activities, decision points, and outcomes Design improved (“to-be”) processes with measurable enhancements, aligned with Pega case management best practices Ensure all solution components are fully documented, including relevant diagrams and technical details Guarantee that all deliverables pass quality assurance … cases About The Candidate: Requirements Minimum of 5 years’ experience as a Pega Business Architect, delivering solutions in enterprise environments Deep understanding of Pega case management, DCO (Direct Capture of Objectives), and BPM principles Strong background in process modelling, stakeholder engagement, and requirements gathering Familiarity with WCAG accessibility ...

Change Analyst - Legal, Case Management System Up to £250 per day (Inside IR35) Hybrid (Liverpool) My client is an International Consultancy who require a Change Analyst with Case Management Systems experience within the Legal sector, to work closely with an end customer click apply for full ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

services powered by ServiceNow. You'll spend time running workshops with stakeholders, mapping out end-to-end employee journeys such as onboarding, offboarding and case management, and shaping how ServiceNow HRSD can support those journeys. From there, you'll help translate those ideas into practical solutions - working closely … What you'll bring: Experience delivering HR transformation or HR service improvement programmes Strong understanding of ServiceNow HRSD and how it enables HR services (case management, lifecycle events, employee journeys) Experience engaging with stakeholders and running workshops or discovery sessions Ability to translate business requirements into ServiceNow-enabled ...

initial engagement is 3 months with a strong likelihood of extension. Key Responsibilities Configure and develop solutions within the ShareDo platform to support legal case management workflows Design and implement workflow automations to streamline operational and client-facing processes Work closely with internal stakeholders and delivery teams … around ShareDo configuration and development standards Required Experience Proven experience developing or configuring solutions within the ShareDo platform Strong experience in workflow configuration and case management system customisation Ability to translate business requirements into scalable platform solutions Experience working within legal services or professional services environments is highly ...

Define requirements strategy for major FinCrime change programmes, translating regulatory obligations into clear business and functional requirements. Oversee platform and capability analysis across KYC case management, AML detection engines, customer data platforms, and workflow tools. Act as senior escalation point, managing stakeholder alignment across Compliance, Operations, Technology … analysis. Nice-to-Have Experience with enterprise/business architecture frameworks. Ability to mentor senior BAs and uplift analysis standards. Familiarity with FinCrime technologies (case management, fuzzy matching, TM systems, risk engines). How to Apply: If you're interested in this role, click 'apply now' to forward ...

cause analysis and complex troubleshooting Business analysis and translating requirements into practical solutions It would be beneficial if you also had knowledge of: Housing Management Systems Case management processes Repairs and asset management systems and workflows We’re looking for someone with: Strong background in business … across SQL, SSIS, APIs, cloud technologies and workflow automation Excellent communication skills with the ability to translate technical detail into business language Proven project management experience A proactive, analytical and improvement-focused mindset Experience managing ICT or ICT Applications teams is not essential, and support will be provided ...

Deputy Director – Legal Practice Management Programme Senior Leadership | Major Transformation Programme We are seeking an experienced transformation leader to join a high-profile Legal Practice Management (LPM) Programme at a critical stage of delivery. This role will lead a large-scale modernisation programme transforming legal service delivery through … manage the end-to-end LPM Programme Build and maintain a high-performing delivery team Finalise and secure approval for the Final Business Case Develop and deliver the Beta Phase (development, testing, business change and operational readiness) Ensure integration with HR and Finance systems Manage programme budget, risks ...

Rate: £(Apply online only)/day (Umbrella Maximum) IR35 Status: Inside IR35 Security Clearance: SC (Willing to undergo DV) The Deputy Director Legal Practice Management (LPM) programme is a pivotal role in the organisation and as a programme director for this large-scale transformation programme, they will need … success will be determined by the active engagement of the whole organisation in these plans. The Key responsibilities: Lead and manage the Legal Practice Management (LPM) Programme, which includes Contentious, Non-Contentious and Technology Workstreams, Project Management Teams and the Project Management Office (PMO) Resource the programme ...

Rate: £(Apply online only)/day (Umbrella – Maximum) IR35 Status: Inside IR35 Security Clearance: SC (Willing to undergo DV) The Deputy Director Legal Practice Management (LPM) programme is a pivotal role in the organisation and as a programme director for this large-scale transformation programme, they will need … success will be determined by the active engagement of the whole organisation in these plans. The Key responsibilities: Lead and manage the Legal Practice Management (LPM) Programme, which includes Contentious, Non-Contentious and Technology Workstreams, Project Management Teams and the Project Management Office (PMO) Resource the programme ...

role plays a critical part in supporting and optimising the firm’s core legal technology platforms, ensuring stability, performance, and continuous improvement across practice, case, and document management systems. You will provide second and third line support across business-critical legal applications, acting as a subject matter expert … succeed in this role, you will have proven experience supporting enterprise applications within a legal or professional services environment. A strong understanding of Document Management Systems (such as iManage or SharePoint), Practice/Case Management Systems (such as Peppermint, Elite, Aderant or similar), and matter-centric legal ...

Handling Fibre optic cables & Transceivers knowledge Understanding of Data Centre operating procedures Set up network test equipment for RFC 2544 testing Network and Service Management tool set (eg StableNet) Knowledge Cont. Interpret Network infrastructure design from HLD/LLD ALM Test case management Defect Management, Reporting ...

training in a professional environment Understanding of adult learning principles Confidence teaching Microsoft 365, Teams, SharePoint and other modern workplace tools Experience with practice management or case management systems is helpful but not essential Strong communication and presentation skills Ability to create simple online learning content Learning ...

seeking a skilled Head of Project Management & PMO for a fast growing legal company in Liverpool. This role will be based on site in central Liverpool - whilst there hybrid working once settled in, we will not consider candidates looking for full remote! Essential Skills: Proven experience leading project management … ideally within a legal firm, professional services, or regulated environment Strong track record delivering complex, multi-site or multi-department programmes Expertise in project management methodologies (e.g., Prince2, Agile, Waterfall, hybrid) Excellent stakeholder management skills, including the ability to engage senior partners and operational leaders Experience working with ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross-functional, global teams to ensure successful project delivery. Serve as the primary point of contact for senior ...

poor, and extremely quality-sensitive. Our Mission The group is an AI productivity platform built for litigators. Litigation teams use the group to analyze case files, answer case-specific questions and draft documents tailored to each dispute. By automating manual workflows across the life cycle of a case, The group helps lawyers find key evidence faster, streamline case management and save 10+ hours per week on common litigation tasks. Company Culture The group is a small, high-ownership team of three co-founders with deep technical and disputes expertise. They’re building a category-defining ...

similar IT Training role Proven leadership/managerial experience Experience working within the Legal sector is highly desirable, with an understanding of case management, financial processes etc Experience providing training on complex systems. Stakeholder Management and Change Management skills Understanding of key training tools and technology … design and deliver training Experience of digital learning platforms and learning management systems Relevant training certifications would be desirable Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with ...

similar IT Training role Proven leadership/managerial experience Experience working within the Legal sector is highly desirable, with an understanding of case management, financial processes etc Experience providing training on complex systems. Stakeholder Management and Change Management skills Understanding of key training tools and technology … design and deliver training Experience of digital learning platforms and learning management systems Relevant training certifications would be desirable Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with ...

captured prior to analysis and development. Lead in the design and support of robust routines for the production and delivery of reliable, accurate, agreed Management Information from key systems (case management, telephony, finance and HR) Assess requirements, design solutions, document models, and deliver ETL solutions using SSIS … SSIS Knowledge of Azure environments/Azure Data Factory is highly desirable Experience in managing and processing large datasets. Knowledge of database management systems and query languages. The ability to work collaboratively with cross-functional teams. Strong problem-solving skills and attention to detail. A degree or equivalent qualification ...

across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM). Experience … modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Skilled in implementing CMDB, discovery, event management, and service mapping. Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. Experienced in enabling new features as ServiceNow introduces ...

hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme/change delivery to support and drive strategic initiatives. The candidate will … adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic ...

hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme/change delivery to support and drive strategic initiatives. The candidate will … adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic ...

platform-led or multi-team environment. Strong hands-on Salesforce configuration experience (Lightning, Flows, Security Model, Data Model, Reporting). Experience with Service Cloud, case management and Agentforce. Demonstrable experience delivering upgrades, BAU enhancements and fixes aligned to IT governance and sprint cadences. Significant experience using Gearset …/CD, release management and environment promotion. Understanding of Git workflows, DevOps tooling and environment strategies. Excellent communication and documentation skills, with a strong customer-service ethos. Experience working with ITIL processes (incident, problem, change, release). Experience working within Agile frameworks. Appointment to this role will be subject ...