51 to 75 of 98 Case Management Jobs in the UK

mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that … where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding ...

full remote! Required Skills: Proven leadership of software engineering in a regulated or professional services environment (ideally legal) Track record delivering complex, integrated systems (case management + finance + M365 + telephony/CRM + data/BI) Deep knowledge of modern engineering practices: Agile, CI/… automated testing, IaC, microservices/monolith-modularisation Strong cloud experience (Azure preferred: App Service, Functions, Service Bus, API Management, Key Vault, ADF/Databricks, SQL) Proficiency with one or more stacks: .NET/C#, TypeScript/Node.js, React/Next.js, SQL/NoSQL Excellent stakeholder managementable to translate legal ...

worked from multiple UK locations The Role A leading Government Institution is seeking an experienced Programme Director to lead a large-scale Legal Practice Management (LPM) transformation programme.This is a pivotal leadership role, responsible for driving the modernisation of legal practices through the delivery of new technology-enabled services. … assurance gates Experience leading programmes through GDS service assessments Expert-level stakeholder engagement and governance capability, including executive-level reporting Strong programme governance, financial management, and delivery assurance experience Practitioner-level experience in digital, data, business change, and implementation Demonstrated ability to lead multidisciplinary teams and manage multiple suppliers ...

provide the solution design. Key Responsibilities: · Develop and implement Salesforce Service Cloud solutions based on provided designs. · Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows. · Develop complex Salesforce Flows to automate business processes. · Write, test, and deploy Apex code (classes, triggers … Participate in the full software development lifecycle, including requirements gathering, development, testing, deployment, and maintenance. · Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits. · Utilize DevOps tools such as ( Specify: Copado, Gearset, Azure DevOps, or others ) for deployment and release management. · Work ...

delivery support functions for a multi-year Digital Transformation Programme. The programme includes initiatives such as implementing Dynamics 365 CRM, replacing the legal case management and HR systems, introducing a new voting system, delivering data-management improvements, and deploying AI tools. Key Responsibilities Develop and maintain programme … Work closely with Project Managers delivering the individual projects within the Digital Transformation Programme (including Dynamics 365 CRM, HR and Legal systems, and data-management initiatives). Produce timely, accurate programme dashboards and reports for stakeholders at all levels. Support budgeting, forecasting, resource planning, and maintain accurate financial tracking ...

helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , were driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech … Trainer UK Remote £45,000 - £60,000 Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product/Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft ...

helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , we’re driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal … Tech Technology TrainerUK Remote £45,000 - £60,000 Depending on ExperiencePlus Benefits: 5% pension contribution, flexible core hours Company Product/Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft ...

aligned business area. Responsible for the executing and implementation of core Strategic HR initiatives with the Senior HRBP, covering talent and succession planning, performance management, reward and recognition, wellbeing, engagement, policy development, resourcing, and organisational effectiveness. To engage with key stakeholders for aligned business areas supporting with the business … transformation agenda. Delivering change management support, to advise on business improvement initiatives, procedures and policy that enhance organisational effectiveness, optimise performance, and strengthen employee engagement across the business. Proactively apply, monitor, analyse, and interpret HR metrics and management information, providing data-driven insights and actionable recommendations ...

Reconstruct complex financial transactions, trace fund flows, and link assets to beneficial owners - Combine forensic accounting, digital forensics, and OSINT data to build comprehensive case narratives - Participate in multi-jurisdictional investigations across the iGaming, financial services, and trust sectors Digital Forensics & DFIR - Conduct forensic acquisition and preservation of digital … GREM, CHFI, EnCE or equivalent software development credentials (e.g., AWS Certified Developer, Microsoft Certified: Azure Developer Associate) Experience developing or customising forensic, analytics or case management software Familiarity with blockchain analysis, data visualisation or machine learning frameworks Experience managing or contributing to complex, multi-stakeholder technical projects Background ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

Level Governance – Expert Level Digital and Data – Practitioner Level Business Change and implementation – Practitioner Level Desirable Experience of working with and delivering Legal Practice Management Systems Experience of delivering case management systems ...

integrations - Cloud hosted environments - User authentication and access - Reporting and dashboards Reproduce issues, identify root causes, and provide solutions or workarounds. Customer Interaction & Case Management Act as the escalation point for complex issues raised by dental groups. Communicate clearly with customers about investigation steps, next actions, and expected … improvements to processes or products. Support and mentor 1st Line team members to improve quality of escalations. Systems & Integrations Support integrations with dental practice management systems (e.g., Software of Excellence, Dentally, R4, SFD). Assist in onboarding new dental groups, including data validation and configuration checks. Monitor and troubleshoot ...

into Agile user stories Proven knowledge of the full change and delivery lifecycle Highly Beneficial: Experience working in both law firms and insurance firms Case management systems, insurance market knowledge, reporting and systems migration experience Business Analysis or Agile certification ...

with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations ...

supporting an exciting Yorkshire-based, fast-track Technology business in recruiting a standalone People & Culture Advisor to provide both HR and general office management duties. Role Overview: As People & Culture Lead, reporting directly to the Chief Operating Officer, you will champion a positive workplace culture while ensuring compliance with … company policies. This role encompasses a broad spectrum of HR responsibilities, from recruitment to employee relations, and also includes overseeing office operations and facilities. Case management/employee relations activity is not likely to take up a large part ofyour time asManagers are encouraged tohave honest and open ...

functional expertise across Dynamics 365 CRM modules: Sales Customer Service Customer Insights/Marketing Field Service (where applicable) Define standards for: Business Process Flows Case management, SLAs, queues Forms, views, dashboards, and automations Identify optimisation and automation opportunities using: Dynamics 365 native capabilities Power Platform (Power Automate, Power ...

user adoption, confidence and engagement. Working closely with the L&D Manager, departments and stakeholders, the postholder will support the successful use of our case management system (Salesforce), in-house platforms, collaboration tools and evolving AI solutions. We are not looking for agency support, we welcome direct applications ...

manage financial crime at scale. Our platform combines advanced data, AI and machine learning to deliver market-leading solutions across: Financial Crime Risk Management Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF) KYC & Risk Assessment Watchlist, Customer & Payment Screening Transaction Monitoring & Alert Adjudication Case Management & Regulatory Reporting ...

Senior RevOps Associate will primarily support the Exchange GSA and Key Accounts as well as the Exchange Delivery teams. Key responsibilities include:ƒ CRM Management & Support: Assist in updating and maintaining the CRM system (e.g., Salesforce) to ensure data accuracy and consistency. Partner with commercial teams to support … adoption, ensure processes are followed, provide trouble shooting assistance and deliver training as needed. Identify enhancements and technical improvement requests, assist with case management, logging incidents with accuracy, coordinating with the Salesforce technical team, Revenue Operations team and other business applications teams as required to drive timely resolution ...

internal departments to ensure seamless resolution of customer enquiries and distributor support. Maintain comprehensive technical and customer documentation, including knowledge base content, FAQs and case records. Support customers, distributors and internal teams with technical, service, warranty and digital platform queries. Key skills & experience: Experience in customer service, technical support … equivalent industry experience. Proficiency with CRM, ticketing systems and digital tools, ideally including LMS or SaaS platforms. Practical experience with customer support processes, case management, and digital engagement platforms. Strong problem-solving and analytical skills, with high attention to detail and accuracy. Effective communication and teamwork abilities, with ...

product roadmap for Care & Arranger, prioritising improvements that reduce manual work and enhance service quality. Leading the modernisation of internal operational tools , including scheduling, case management and communication capabilities. Acting as the voice of the user , engaging directly with frontline colleagues to understand pain points and opportunities. Facilitating … third-party vendors and digital partners where required. What we're looking for This role would suit someone who: Has proven experience in product management , ideally owning internal or operational systems rather than purely customer-facing products. Is comfortable balancing user needs, business outcomes and technical constraints . ...

product optimisation. Key Skills/Knowledge Core Salesforce Skills Strong Salesforce Administration experience (3+ years recommended). Hands on knowledge of Service Cloud, case management, digital engagement, and automations. Experience in configuring flows, workflows, validation rules, queues, routing, and knowledge management. Agentforce Chatbot/Conversational AI Proven experience ...

segments used across regulatory programmes. * Own external and regulatory reporting requirements with a focus on precision and timeliness. * Support correspondence-driven processes, including case management and tracking activity. Your Skills and Experience * Strong SQL skills with the ability to work confidently with complex queries. * Proven experience producing accurate ...

team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laserforms, and any other relevant legal applications, including HR, case management, and finance systems. This means you will be the escalation point in the incident and problem management processes and become the legal application ...