51 to 75 of 150 Case Management Jobs in the UK

environment that integrates with the wider organisation and creates an environment that enable the delivery of real value. Experience delivering BPR or Service Design to improve CRM flows or Case Management would be an advantage.This is an opportunity to work in a role that will make a real difference. Being a key element in creating an integrated business … environment that integrates with the wider organisation and creates an environment that enable the delivery of real value. Experience delivering BPR or Service Design to improve CRM flows or Case Management would be an advantage.This is an opportunity to work in a role that will make a real difference. Being a key element in creating an integrated business More ❯

environment that integrates with the wider organisation and creates an environment that enable the delivery of real value. Experience delivering BPR or Service Design to improve CRM flows or Case Management would be an advantage. This is an opportunity to work in a role that will make a real difference. Being a key element in creating an integrated … environment that integrates with the wider organisation and creates an environment that enable the delivery of real value. Experience delivering BPR or Service Design to improve CRM flows or Case Management would be an advantage. This is an opportunity to work in a role that will make a real difference. Being a key element in creating an integrated More ❯

Service Cloud Expertise: 5+ years of hands-on experience with Salesforce Service Cloud, including configuration, customization, and integration with other systems. Proven ability to design and implement solutions for case management, knowledge management, and omni-channel support. Leadership & Influence: Proven ability to lead and influence cross-functional teams, including offshore engineering teams, to deliver complex projects on … Communication: Exceptional communication and presentation skills, with the ability to articulate a clear product vision and strategy to both technical and non-technical audiences. Proven ability to influence senior management and advocate for product priorities. Product Lifecycle Management: A proven track record of leading the launch and management of software products (front-end, back-end, or both More ❯

meet defined specifications Integrate Dynamics 365 with other business systems and services to support automation and efficient data flow Provide ongoing support and troubleshooting within the ITIL-aligned service management function, ensuring timely resolution of issues Contribute to capability development within the Complex Case Management team by mentoring colleagues and sharing knowledge Document all development, configuration, and … advise on suitable development options Take part in internal initiatives aimed at improving internal processes, increasing service efficiency, and supporting long-term system improvements Ensure adherence to governance, information management, and security policies in line with the Serco Management System Requirements Minimum of 5 years hands-on experience in Dynamics 365 and Power Platform development and customisation Strong … technical proficiency in Microsoft Dynamics 365 (CRM, Customer Service, Sales, Marketing) and the Power Platform (Power Apps, Power Automate, Power Pages) Proven experience in Power Platform Application Lifecycle Management Proficiency in C# .NET, JavaScript, HTML, and SQL Experience working within agile and DevOps environments Knowledge of Azure services and their integration with Dynamics and Power Platform Experience managing and More ❯

Head of Support and Client Services Team Lead to continue to find ways to improve the level of customer service Internal infrastructure administration - helping to administer the team's case management module used for tracking helpdesk tickets, application lifecycle management, and project management tasks, etc. Keep the internal documentation up to date. Enter the essential experience More ❯

Senior Applications Analyst - Wetherby (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Analyst with a good background in the legal sector? A Senior Applications Analyst is required to join a growing applications team for a law firm in Wetherby. The Senior … to come into the office twice a week. The Senior Applications Analyst will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Application Analyst will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Application Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Application Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

Senior Applications Specialist - Central London (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A reputable law firm, is seeking a Senior Applications Specialist to join their applications team in Central London and … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Applications Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

Senior Applications Specialist - Central London (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A reputable law firm, is seeking a Senior Applications Specialist to join their applications team in Central London and … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Applications Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

in order to mitigate specific risks. Periods of priority and enhanced monitoring are time bound and regularly reviewed to assess for proportionality, necessity, and privacy impact. Data loss incident management . IMT manage the Bank's Data loss incident response function on behalf of the risk custodian for information security, the Chief Information Security Officer. All incidents are assessed … be responsible for: Providing strategic leadership on internal investigations across the entire investigations life cycle, including methodology and tactics, and responsibility for upward reporting to seniors on findings. Deploying case management tools, investigative analytical tools and open sources to support and supervise complex and protracted investigations. Advising the Bank's seniors during critical Bank-wide incidents where appropriate … risk metrics. Act as point of contact for outside agencies investigating Bank staff or on behalf of the Bank. A key and active member of the Secretary's Department Management Team. This role includes people management via line management within IMT. You will be responsible for defining roles and responsibilities. You will develop your team through sharing More ❯

role is to oversee a portfolio of assigned customers, develop business within existing clients and actively seek new sales opportunities. The principal solutions involve our Uniform and Idox Cloud case management systems, private Cloud hosting, document management, as well as related professional and managed services. Our Idox Account Management model encompasses a wide range of activities … with our products and services. In addition to this, you will be identifying and progressing new opportunities, forward planning, customer awareness campaigns and the provision of timely and reliable management information to support Idox objectives. This means representing the whole range of our solutions to your customers and you will bring insights and intelligence back to the Group. Idox … the Idox lead where required, in broader forms of engagement with our customer base, including user groups, webinars and other collective discussions and presentations • Adhere to Idox Information Security & Management System Policies. To be successful you’ll need to bring: • Experience and knowledge of selling and/or working in the Public Sector • An understanding of how software and More ❯

only We are seeking a highly skilled Business Analyst to join our public sector client, to work within the legal operations team. Key skills required: Familiar with Legal processes Case management Excellent communication skills - written and verbal Agile working Business analysis Business modelling Business process improvement Methods and tools Requirements definition and management Stakeholder relationship management More ❯

ROLE DESCRIPTION Senior IT Support Analyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The BrandEd … college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support … the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance More ❯

MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The BrandEd … college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support … the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance More ❯

Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects More ❯

Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects More ❯

deep-pocket defendants which other law firms shy away from. Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed. KP Law was shortlisted … and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day line management of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and … Collaborate with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service More ❯

deep-pocket defendants which other law firms shy away from. Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed. KP Law was shortlisted … and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day line management of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and … Collaborate with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service More ❯

deep-pocket defendants which other law firms shy away from. Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed. KP Law was shortlisted … and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day line management of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and … Collaborate with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service More ❯

deep-pocket defendants which other law firms shy away from. Commercially savvy, we also take a strategic approach to everything we do, and we don’t take on a case unless we believe we can win. Indeed, we are so confident in this that our clients don’t pay us a penny unless we succeed. KP Law was shortlisted … and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day line management of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up meetings and … Collaborate with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service More ❯

a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 … and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and … eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary More ❯

Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects More ❯

delivering outstanding Dynamics 365 CRM support to clients, working on a busy service desk to troubleshoot and resolve cases efficiently, while ensuring high standards of service. Key Responsibilities: Manage case logging, tracking, and resolution within D365 CRM Build and maintain automated workflows and escalation processes Create dashboards and reports to track performance and SLA adherence Deliver omnichannel support via … Integrate D365 CRM with M365 tools (Outlook, SharePoint, Teams) Produce clear documentation including training materials and troubleshooting guides Essential Skills & Experience: Strong knowledge of Microsoft Dynamics 365 CRM, particularly case management and workflows Hands-on experience with Power Platform (Power Automate, Power Apps, Dataverse) Familiarity with Microsoft 365 integration and collaboration tools Proven troubleshooting and analytical capabilities Excellent More ❯

000Birmingham (Hybrid – 2 days per week on-site) REED Technology are working with an organisation who are seeking an experienced Solution Architect with a strong background in Facilities Management and a passion for designing innovative IT solutions? This is a fantastic opportunity to join a forward-thinking organisation where technology underpins real business transformation in operational environments. As a … You’ll be part of a dynamic architecture function, collaborating with enterprise and technical architects to ensure all solutions align with overarching roadmaps and architectural principles. Experience in Facilities Management environments is essential , as you’ll be supporting technology solutions that directly impact operational service delivery. Key Responsibilities Partner with IT Project Managers and business stakeholders to design solutions … clear and comprehensive solution and service designs to guide delivery. Maintain alignment between technology solutions and business strategy. Essential Skills & Experience Proven experience as a Solution Architect within Facilities Management or a closely related sector. Expertise in one or more of the following: CRM, complex case management, Telephony, Azure, Cloud technologies, Dynamics, SaaS products, RPA/AI More ❯