76 to 100 of 121 Case Management Jobs in the UK

Part 2 completed. Extensive experience delivering large-scale Pega Platform implementations as a Lead System Architect, with strong knowledge of Pega Infinity, case management, data modelling and integrations. Strong experience in Pega performance tuning and troubleshooting, including PAL, PDC and DB Tracer. Proven experience leading and mentoring distributed ...

delivery support functions for a multi-year Digital Transformation Programme. The programme includes initiatives such as implementing Dynamics 365 CRM, replacing the legal case management and HR systems, introducing a new voting system, delivering data-management improvements, and deploying AI tools. Key Responsibilities Develop and maintain programme … Work closely with Project Managers delivering the individual projects within the Digital Transformation Programme (including Dynamics 365 CRM, HR and Legal systems, and data-management initiatives). Produce timely, accurate programme dashboards and reports for stakeholders at all levels. Support budgeting, forecasting, resource planning, and maintain accurate financial tracking ...

bettering the lives of legal professionals while increasing access to justice.Summary:Clio Operate, formally ShareDo, is a cutting-edge, adaptive work management platform that empowers large law firms to create customised solutions for managing their work processes. We focus on mid-sized to large law firms that use Clio … Operate as their Case Management System to streamline operations, boost profitability, and enhance the client experience.In March 2025, Clio — the global leader in cloud-based legal technology — announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio also has offices in Toronto, Calgary, Dublin, Manchester, and Sydney ...

direct customer inquiries, and provide product feature assistance to clients within the DISCO platform, making critical workflow decisions within established guidelinesWhat You'll DoProject Management & Delivery: Collaborates with other Project Managers and cross-functional team members, such as Forensics, Data Operations, Disco Desk, and Client Success, to deliver superior … Builds rapport and establishes open communication with clients regarding DISCO usage, status reporting, and core product functionality. Acts as a DISCO ambassador throughout the case lifecycle, and delivers product training to attorneys, paralegals, and litigation support specialist.Who You Are1+ years of eDiscovery project management experience (or equivalent education ...

transformation pipelines for SIEM, EDR/XDR, IAM/PAM, CMDB, vulnerability scanners, cloud security platforms, threat intelligence feeds, security data lakes, and case-management systems. Develop entity extraction, identity resolution, deduplication, schema mapping, relationship inference, confidence scoring, temporal modeling, and graph enrichment capabilities. Model assets, applications, users … security assistants that combine graph traversal, vector retrieval, structured evidence, LLM reasoning, citations, and human approval controls. Partner with SOC, threat intelligence, IAM, vulnerability management, cloud security, architecture, data engineering, and product teams to convert operational problems into reusable graph-powered capabilities. Own technical design reviews, coding standards, model ...

using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear … approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering ...

using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear … approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering ...

years leading enterprise architectural decisions as an LSA. Pega Platform Expertise: Deep mastery of the Pega Infinity platform architecture, Enterprise Class Structure (ECS), Case Management, Data Pages, Security Models, and Performance tools (PAL, Tracer, DB Trace). Integrations & Databases: Strong experience in web services (REST/SOAP), JSON ...

business functions. Contributing to new product capabilities, particularly across payments, telecommunications and utilities. Supporting Salesforce platform improvements, integrations, sales processes, customer service workflows and case management. Delivering changes incrementally, focusing on tangible business value and continuous improvement. Balancing competing priorities while maintaining a consistent and maintainable architectural approach. ...

service delivery within a local authority.Working knowledge of relevant ICT policies, standards and procedures, including information security and data protection.Understanding of incident, request and case management processes within an ICT service.Knowledge of good customer service practice and supporting users with differing levels of ICT confidence.Awareness of continuous improvement … users on IT systems or digital tools.Experience of working with business users to understand requirements and support appropriate solutions.Experience of maintaining accurate records, case notes or system information in line with agreed processes.Experience of working to deadlines and managing competing priorities in a busy service environment.Experience of working collaboratively ...

ensuring tasks are followed through to completion. While basic IT support knowledge is required, the position is primarily focused on IT administration, asset management, onboarding and offboarding, supplier coordination, and helping managers follow agreed IT processes. You will act as a central point of contact for service requests, working … Experience in administration, customer service, service desk or IT support, with basic hardware and software troubleshooting knowledge being strongly desirable. Strong organisational and time management skills alongside attention to detail and proactiveness. Confident and respectful communications with users, managers and suppliers. Working knowledge of Microsoft 365 applications - experience ...

tools and monitoring systems. PLUSESPlease note that these are desirable skills and are not required to apply for the position.Experience with Maltego, Hunchly, Splunk, case management platforms, and/or relational databases. Experience working with online games, live services, or large-scale AAA multiplayer environments. Strong analytical mind ...

with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations ...

Centre. Ability to interpret business requirements as well as solution architect designs and translate them into functional CRM and contact centre solutions. Knowledge of case management, queues, routing, SLAs, voice, email and digital customer channels. Experience with telephony integration, including Teams Phone, Direct Routing, ACS and SIP-based … voice solutions. Experience using Power Platform technologies including Dataverse, Power Automate and Power BI. Experience supporting solution deployments, testing, release management and promotion between development, test and production environments. Strong troubleshooting, stakeholder engagement, and documentation skills. Understanding of security, governance, and data protection requirements. Role Purpose Functional Developer ...

Centre. Ability to interpret business requirements as well as solution architect designs and translate them into functional CRM and contact centre solutions. Knowledge of case management, queues, routing, SLAs, voice, email and digital customer channels. Experience with telephony integration, including Teams Phone, Direct Routing, ACS and SIP-based … voice solutions. Experience using Power Platform technologies including Dataverse, Power Automate and Power BI. Experience supporting solution deployments, testing, release management and promotion between development, test and production environments. Strong troubleshooting, stakeholder engagement, and documentation skills. Understanding of security, governance, and data protection requirements. Role Purpose To configure, deploy ...

seeking an experienced Pega Lead System Architect (LSA) to design, develop, and implement enterprise-scale business process management (BPM) solutions using the Pega platform. The ideal candidate will lead architecture discussions, provide technical guidance, and ensure the successful delivery of Pega applications aligned with business requirements and best practices. … Required Skills: Pega Lead System Architect (LSA) certification is mandatory. Strong experience in Pega BPM/CRM application development. Expertise in Case Management, Workflows, Decision Rules, Data Pages, UI Design, and Integrations. Experience with REST/SOAP APIs, Web Services, and database technologies. Strong understanding of Pega Guardrails ...

title: Product Manager Location: Paris — Hybrid - 3 days in officeSalary: 45,600 - 57,000Team: Product Management - Customer Care Value StreamReporting to: Head of Product This role is based in France and requires the successful candidate to be based in or willing to relocate to France. Fluent French and English … Customer Care platform powers AI-driven, cost-efficient service operations for global energy retailers, enabling personalised customer experiences across contact centres, digital channels, and case management.This role is mission-critical to Kaluza’s vision. You will lead the product strategy, delivery, and client outcomes for Kaluza’s Customer Care ...

best legal technology tools in your backpack to share with the market. What You'll DoYou will sell the DISCO eDiscovery, Managed Review, Case Builder and Cecilia platforms with responsibility for driving new business logos and expanding existing client revenue in the Big Law segment through direct and team … annual quotas >$1MConsistently ranked as a top performer in previous sales rolesAn expert in executing sales fundamentals including prospecting, cold calling, pipeline and Salesforce management to ensure accurate data capture and pipeline viewsInnate belief in a metrics driven approach to building a book of businessExperience working with and developing ...

Office Administration: Manage, update, and troubleshoot Windows 10/11 environments, handle M365 mailbox/group admin, and support core Office applications. User Access Management: Administer Active Directory, including creating/modifying groups, managing permissions, and handling basic Windows Server tasks. Infrastructure & Backups: Monitor and troubleshoot basic networking, routing … excellent communication skills, and a strong appetite to learn new technologies. Nice to Have Legal Tech: Previous IT experience supporting legal environments or Proclaim Case Management software. Virtualisation: Prior exposure to Citrix or Azure Virtual Desktop (AVD) environments (cross-training into Citrix will be provided). Support Tools ...

confident and vocal in sprint ceremonies like stand-ups, planning, retrospectives, 3-amigos and backlog elaboration.You will be familiar with contributing to backlog management in Jira or Octane, collaborating with colleagues to define work items, and recording your own activity in tasks.You will be familiar with test case management in tools such as Octane or X-Ray, ensuring your test scenarios and test results are traceable to work items for features.You can confidently collaborate in writing acceptance criteria using declarative gherkin to capture business rules that you can then run as automated tests with Cucumber. ...

suggest improvements to support processes. What We’re Looking For Experience in customer support, technical support or SaaS support. Experience using ticketing/case management systems and supporting customers across multiple channels. Strong troubleshooting, communication and problem-solving skills. Comfortable working at pace and managing competing priorities. Confident ...

Engineers to join a technology consultancy working on the modernisation of an established, business-critical software platform. The project involves a legacy Windows-based case management application, which is undergoing a migration from an on-prem environment into Microsoft Azure. We're looking for someone with a strong ...

development, system improvements and technical support. What you'll be doing You'll be working on the development and ongoing improvement of the Proclaim case management system, helping to make processes more efficient and supporting the teams that use it every day. Depending on your experience ...

language (German, French, Portuguese preferred)Prior experience working at a hotel property or in a hotel corporate environmentExperience working with a CRM system, with case management systemsAbility to work in multiple systems simultaneouslyAbility to multi-task in a fast-paced environment while prioritizing your workloadAbility to manage ...

reports in their ongoing development Tools & Technologies: Proficient knowledge of at least on agile methodology (e.g. Scrum, Kanban, SAFe) Familiar with backlog and test case management in a system of record such as Jira or Octane Excellent knowledge using declarative Gherkin to capture business rules, run as automated ...