76 to 98 of 98 Case Management Jobs in the UK

team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laserforms, and any other relevant legal applications, including HR, case management, and finance systems. This means you will be the escalation point in the incident and problem management processes and become the legal application ...

systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/… ability to correspond with a wide variety of people, such as trades persons, executives, and designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping. Able to carry out tasks that may involve lifting and moving equipment, with ...

skills, engaging confidently with CLOs, the Monitoring Officer, Legal and colleagues across the organisation.- Confidence using Microsoft Office (Outlook, Word, Excel, Teams) and digital case management tools.- Flexibility, resilience and a proactive, self-starting approach.Experience in information governance, customer service, regulatory compliance or administrative roles is desirable; however ...

ticketing systems to log, track, prioritise, and resolve incidents in line with service level agreements (SLAs). Escalate issues appropriately and follow established incident management and escalation procedures. Document support interactions, including client enquiries, troubleshooting steps, and resolutions, to ensure accurate tracking and reporting of support activities. Create, update … support product improvements. Provide feedback on recurring issues, potential enhancements, or software bugs to help optimise system performance. Utilise help desk, ticketing, and case management tools to manage support workload. Support configuration, updates, and usage queries relating to internal platforms and operational systems. Requirements: Strong understanding of software ...

days per week in office) Join a cutting-edge legal-tech company building AI-enhanced, cloud-based solutions that power litigation, arbitration, and case-management for top global law firms. Working at the intersection of software engineering, data, and applied AI , you’ll help develop a modern, scalable … cloud deployments. Implement engineering best practices: code quality, testing, CI/CD, observability, and automation. Work hands-on across the stack—no line management or people leadership responsibilities. Tech Stack & Expertise Strong TypeScript experience across frontend and backend. Python for backend data services, automation, AI tooling, and integration with ...

looking for a skilled business analyst who has worked in the legal sector previously, ideally with experience of working with/developing Proclaim legal case management software. Hybrid working Strong salary dependent on experience Interesting and varied projects The role will involve providing the link between stakeholders ...

small team so therefore lots of autonomy. Ideally you can demonstrate a background in - AI/Automation tools - prototype builds Legal accounting, Finance, Legal Case management Data privacy - compliance/regulation UX led product design - turning workflows into intuitive user experience If you can showcase where ...

conduct forensic examinations of digital devices (e.g. computers, mobile phones) in order to acquire and process evidential data and produce factual reports. Key Responsibilities Case management and forensic analysis of computer and mobile devices. Securing and preservation of digital evidence. Procedure and documentation development. Contribute to achieving ...

engagement. What you’ll be doing Running workshops to understand HR processes and identify improvement opportunities Designing future-state HR journeys such as onboarding, case management, and lifecycle services Translating business requirements into ServiceNow HRSD solutions Supporting configuration, testing, deployment, and adoption of HRSD capabilities Working with ...

certified Beacon CRM partner and also deliver selected Salesforce projects within the not-for-profit space. Their work supports organisations with fundraising, case management, volunteering and impact reporting systems. Helping charities operate more effectively and focus on delivering real social impact. This is not a traditional internal ...

AsaPayrollCustomerSupportAgent,you'llrepresentZellisinbothinternalandcustomer-facinginteractions,deliveringhigh-quality,multi-channelsupportforoursoftwaresolutions.YoullworkwitharangeofstakeholdersHR/Payrollmanagers,Finance,ITprofessionalstoresolveissues,improveservicedelivery,andenhancethecustomerexperience. Wewillprovidefullproducttraining,supportedbyyourteam,butyoullneedtobetechsavvyideallywithaPayrollbackgroundandathirsttolearnwithinterestindevelopingacareerinasoftwaresupportenvironment. KeyResponsibilities TechnicalSupport :ProvideexpertpayrollrelatedsupportacrossZellisproducts,resolvingsoftwareanddata-relatedissues,andcontributingtoproductimprovement. CaseManagement: HandlePayrollrelatedsupportcasesthroughtoresolution,ensuringtimelycustomerupdatesandSLAcompliancewhiledeliveringapositivecustomerexperience. KnowledgeSharing :KnowledgeArticlecreation. Collaboration :Provideinputinsupportteaminmeetings,followdefinedsupportprocedures,andhelpdrivecontinuousimprovement. Travel&Flexibility :OccasionaltraveltoZellis/customermayberequired.Occasionalon-callsupport(evenings/weekends)onarotabasis. Skills&Experience PriorexperienceinaPayrollprocessing,advisoryorcustomersupportrolewithdemonstrableknowledgeofPayrolllegislationandbestpractice Provenexperienceincustomerserviceorcustomersupportrole ProficientwithPayroll&casemanagementsoftwareaswellastheMicrosoftsuiteofproducts ExperiencewithSLAs ...

substandard installations and provide effective resolutions Manage inbound and outbound calls and cases in line with agreed processes and SLAs, using the Salesforce case management system and recording all relevant customer interactions. Build and maintain professional relationships with all internal and external customers Technical Support Advisor experienced required ...

you. What you’ll be responsible for Ownership of physical server health, lifecycle, and readiness Hardware fault investigation and coordination to resolution Vendor case management, escalations, and RMAs Planning and executing refresh, replacement, and firmware activities Working with data centre teams on installs, cabling, and break/… OneView, iLO, and Redfish APIs Linux exposure for provisioning and troubleshooting NetBox or similar CMDB/asset tools Ansible or infrastructure automation experience Vendor management and RMA handling experience Enterprise hardware platforms: HPE, Dell, Supermicro, Lenovo Strong ownership mindset and documentation discipline Nice-to-Have Experience in low-latency ...

satisfaction from full ownership, a role where you will take a deep dive into the resolution, a role that is more case management than call answering and handling. Note: this is an office-based role, 5 days per week, Monday to Friday, standard hours, with a Saturday … Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to our online Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications click apply for full job details ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management xxuwjjq applications. It is a key role i Increase your chances of an interview by reading the following overview of this role ...

with trade union representatives where required What we re looking for Proven experience in a generalist HR/People Adviser role Strong employee relations case management Confidence advising and influencing managers Good working knowledge of UK employment law Experience using HR data to provide insight CIPD Level ...

with trade union representatives where required What we’re looking for Proven experience in a generalist HR/People Adviser role Strong employee relations case management Confidence advising and influencing managers Good working knowledge of UK employment law Experience using HR data to provide insight CIPD Level ...

your career, to move in to a role where you will be given more responsibility and the chance to also work on the Proclaim case management system. This is a hands on tech support role rather than a servie desk or helpdesk position, so we are looking ...

role. You may touch on other Windows/Microsoft and Networking technologies, but your primary role will involve supporting the company’s bespoke Housing Management Software Application. SALARY: Competitive + Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have … standards. The Service Desk Application Support Analyst role offers variety and challenge, supporting web-based applications across modules such as Rents, Repairs, Finance, and Case Management. You’ll be working within a fast-paced technology environment where no two days are the same. APPLY TODAY Ready to make your ...

this role is strong, hands-on experience with Microsoft Dynamics CRM, which is used as the central platform for fault logging, reporting, scheduling and case management. Key Responsibilities: Customer Support Handle inbound calls via dedicated customer service hotlines Manage email enquiries and support requests Accurately log instrument faults … preventative maintenance visits Urgent corrective actions and engineering changes Work collaboratively with field service engineers to meet customer expectations and response KPIs Reporting & Data Management Update cases and maintain accurate service records within Microsoft Dynamics CRM Collate service data and generate KPI reports for account stakeholders Coordinate maintenance activity ...

production landscapes (ECC/S4, BW/4HANA, Fiori, HANA, PO/Integration Suite, BTP). Deliver performance optimisation, patching, upgrades, system refreshes, transport management and troubleshooting. Operate and govern SAP security, role design, IAM integrations and user lifecycle management. Partner closely with Internal Controls, Risk and Compliance teams … including privileged access monitoring, backup/DR validation and change governance. Use SAP for Me for system visibility, licensing oversight, contract tracking and support case management. Support SAP roadmap planning, licensing optimisation and technology lifecycle decisions. Contribute to major SAP programmes including RISE with SAP and future S/ ...

production landscapes (ECC/S4, BW/4HANA, Fiori, HANA, PO/Integration Suite, BTP). Deliver performance optimisation, patching, upgrades, system refreshes, transport management and troubleshooting. Operate and govern SAP security, role design, IAM integrations and user lifecycle management. Partner closely with Internal Controls, Risk and Compliance teams … including privileged access monitoring, backup/DR validation and change governance. Use SAP for Me for system visibility, licensing oversight, contract tracking and support case management. Support SAP roadmap planning, licensing optimisation and technology lifecycle decisions. Contribute to major SAP programmes including RISE with SAP and future S/ ...