76 to 100 of 150 Case Management Jobs in the UK

a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 … and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and … eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

compliance with FCA, EU and other regulatory obligations while fostering shared accountability for fraud risk across the business What we're looking for Degree in Finance, Economics, Law, Risk Management, Computer Science, Data/Analytics (or a related field with equivalent experience) Professional certifications in fraud and financial crime (ICA, ACAMS, CFE strongly preferred) Extensive senior leadership experience in … customer experience. Proven ability to build and optimise in house and third-party fraud detection and prevention platforms Strong working knowledge of transaction monitoring tools, fraud prevention platforms, and case management systems Advanced data analysis skills: SQL, Python, or BI tools (Tableau, Power BI) with experience generating actionable MI and fraud insights Deep expertise in fraud and KYC More ❯

team, providing them with strategic insights, bid development, and client engagement. Accountability for new name, renewals, upsell and cross-sell for local government products and services. Responsibility for customer management and retention Ownership of local government revenue, both ARR and services. Track performance metrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition … development. Align solutions with national frameworks and standards. What We’re Looking For Degree in Public Administration, Business, Technology, or related field. Familiarity with local government systems (e.g., CRM, case management, finance). Experience with frameworks like G-Cloud, CCS, and Local Digital Declaration. Proven experience in local government, public sector technology, or digital transformation. Strong understanding of … council operations, funding models, and procurement processes. Excellent stakeholder management and communication skills. Strategic thinker with commercial acumen and data-driven decision-making. Experience leading cross-functional teams and managing complex projects. Proven experience in care technology, health tech, or public sector digital transformation. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future More ❯

team, providing them with strategic insights, bid development, and client engagement. Accountability for new name, renewals, upsell and cross-sell for local government products and services. Responsibility for customer management and retention Ownership of local government revenue, both ARR and services. Track performance metrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition … development. Align solutions with national frameworks and standards. What We’re Looking For Degree in Public Administration, Business, Technology, or related field. Familiarity with local government systems (e.g., CRM, case management, finance). Experience with frameworks like G-Cloud, CCS, and Local Digital Declaration. Proven experience in local government, public sector technology, or digital transformation. Strong understanding of … council operations, funding models, and procurement processes. Excellent stakeholder management and communication skills. Strategic thinker with commercial acumen and data-driven decision-making. Experience leading cross-functional teams and managing complex projects. Proven experience in care technology, health tech, or public sector digital transformation. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future More ❯

team, providing them with strategic insights, bid development, and client engagement. Accountability for new name, renewals, upsell and cross-sell for local government products and services. Responsibility for customer management and retention Ownership of local government revenue, both ARR and services. Track performance metrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition … development. Align solutions with national frameworks and standards. What We’re Looking For Degree in Public Administration, Business, Technology, or related field. Familiarity with local government systems (e.g., CRM, case management, finance). Experience with frameworks like G-Cloud, CCS, and Local Digital Declaration. Proven experience in local government, public sector technology, or digital transformation. Strong understanding of … council operations, funding models, and procurement processes. Excellent stakeholder management and communication skills. Strategic thinker with commercial acumen and data-driven decision-making. Experience leading cross-functional teams and managing complex projects. Proven experience in care technology, health tech, or public sector digital transformation. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future More ❯

team, providing them with strategic insights, bid development, and client engagement. Accountability for new name, renewals, upsell and cross-sell for local government products and services. Responsibility for customer management and retention Ownership of local government revenue, both ARR and services. Track performance metrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition … development. Align solutions with national frameworks and standards. What We’re Looking For Degree in Public Administration, Business, Technology, or related field. Familiarity with local government systems (e.g., CRM, case management, finance). Experience with frameworks like G-Cloud, CCS, and Local Digital Declaration. Proven experience in local government, public sector technology, or digital transformation. Strong understanding of … council operations, funding models, and procurement processes. Excellent stakeholder management and communication skills. Strategic thinker with commercial acumen and data-driven decision-making. Experience leading cross-functional teams and managing complex projects. Proven experience in care technology, health tech, or public sector digital transformation. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future More ❯

team, providing them with strategic insights, bid development, and client engagement. Accountability for new name, renewals, upsell and cross-sell for local government products and services. Responsibility for customer management and retention Ownership of local government revenue, both ARR and services. Track performance metrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition … development. Align solutions with national frameworks and standards. What We’re Looking For Degree in Public Administration, Business, Technology, or related field. Familiarity with local government systems (e.g., CRM, case management, finance). Experience with frameworks like G-Cloud, CCS, and Local Digital Declaration. Proven experience in local government, public sector technology, or digital transformation. Strong understanding of … council operations, funding models, and procurement processes. Excellent stakeholder management and communication skills. Strategic thinker with commercial acumen and data-driven decision-making. Experience leading cross-functional teams and managing complex projects. Proven experience in care technology, health tech, or public sector digital transformation. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future More ❯

Office (FCDO). This is a hands-on build role working across Salesforce Industries (Public Sector Solutions) , contributing to the design, development, and deployment of high-impact citizen and case management systems. The Role You’ll be responsible for extending and enhancing Salesforce platform capabilities using Flows, OmniStudio, Apex, and Lightning Web Components , while ensuring the solution remains More ❯

Office (FCDO). This is a hands-on build role working across Salesforce Industries (Public Sector Solutions) , contributing to the design, development, and deployment of high-impact citizen and case management systems. The Role You’ll be responsible for extending and enhancing Salesforce platform capabilities using Flows, OmniStudio, Apex, and Lightning Web Components , while ensuring the solution remains More ❯

Office (FCDO). This is a hands-on build role working across Salesforce Industries (Public Sector Solutions) , contributing to the design, development, and deployment of high-impact citizen and case management systems. The Role You’ll be responsible for extending and enhancing Salesforce platform capabilities using Flows, OmniStudio, Apex, and Lightning Web Components , while ensuring the solution remains More ❯

Office (FCDO). This is a hands-on build role working across Salesforce Industries (Public Sector Solutions) , contributing to the design, development, and deployment of high-impact citizen and case management systems. The Role You’ll be responsible for extending and enhancing Salesforce platform capabilities using Flows, OmniStudio, Apex, and Lightning Web Components , while ensuring the solution remains More ❯

Office (FCDO). This is a hands-on build role working across Salesforce Industries (Public Sector Solutions) , contributing to the design, development, and deployment of high-impact citizen and case management systems. The Role You’ll be responsible for extending and enhancing Salesforce platform capabilities using Flows, OmniStudio, Apex, and Lightning Web Components , while ensuring the solution remains More ❯

Office (FCDO). This is a hands-on build role working across Salesforce Industries (Public Sector Solutions) , contributing to the design, development, and deployment of high-impact citizen and case management systems. The Role You'll be responsible for extending and enhancing Salesforce platform capabilities using Flows, OmniStudio, Apex, and Lightning Web Components , while ensuring the solution remains More ❯

team, developing an exciting new application that will drive digital transformation within a professional services business.As a Power Platform Developer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will contribute to system reporting and More ❯

developing an exciting new application that will drive digital transformation within a professional services business. As a Power Platform Developer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will contribute to system reporting and More ❯

Office Manual processes Using the information in client files to inform the Fee Earner of required action, keep the critical dates accurate and action upon them as required Producing Case Bundles in accordance with case requirements and CPR Rules Dealing with new enquiries on the phone or by email and converting into new matters and liaising with existing … in a Law firm or other professional environment Previous role as an Administrator/Paralegal in a Legal service line team Desirable Experience: Experience with SOS or similar legal case management systems Familiarity with legal documents in a contentious practice area, ideally in relation to County Court and High Court proceedings More ❯

business cases to improve efficiency, reduce risk, and enhance performance. Deliver impactful insight and commentary to senior leaders, including board-level reporting. Champion a culture of data-led performance management across the organisation. Collaborate with BI and engineering colleagues to strengthen data foundations and deliver a single version of the truth. What We’re Looking For 5 years’ experience … Tableau. Degree-level education in maths, statistics, economics, or similar. Experience with board reporting and senior stakeholder engagement. Experience within enforcement, compliance or other regulated services. (Desirable) Knowledge of case management systems, operational metrics, or tools like Python (Desirable) What’s in it for you? Competitive Salary Hybrid working — typically 1–2 days per week in our Rochdale More ❯

both the Public and Private sector, actively growing their support desk with a D365 CRM Support consultant. Dynamics 365 CRM expertise - proven experience supporting and administering D365 CRM, including case management, workflows, reporting, and security roles Power Platform knowledge - hands-on experience with Power Automate, Power Apps, and Dataverse. Microsoft 365 integrations - familiarity with Outlook, Teams, and SharePoint More ❯

and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Saas products, preferably cyber security products Well versed with using case management systems and CRM's (e.g., SFDC/JIRA) Bachelor of Science in Computer Engineering/Computer Science, Electronics and Communications Engineering or non-graduates with good communication … user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Product Knowledge: Maintain a deep understanding More ❯

leadership. It delivers award-winning solutions to estate agency, conveyancing, surveying, lender valuations, environmental consultancy, and Governments. Capabilities range from property search provision, expert opinion and interpretation to conveyancing case-management, floor-planning software, valuation modelling and a property listings portal. Clients are served through market leading applications and services that connect businesses, government departments and consumers together More ❯