Client Onboarding Jobs in the UK

101 to 125 of 188 Client Onboarding Jobs in the UK

Head of Client On-boarding

London Area, United Kingdom
Tradition
financial and commodity related products. CFT is represented in over 28 countries, employing over 2,500 people. Tradition’s goal is to provide superior client services. It believes its business success is a direct reflection of its employees and recruits. As such, teamwork, creativity, reliability and integrity are components … of a work ethic taken very seriously since the company was founded in 1959. Tradition is currently seeking to appoint a Head of Client On-boarding to be based within the London office. Main responsibilities within the Head of Client On-boarding role include: Responsible for the development … to day contacts compliance with all relevant regulatory requirements, industry standards and company policies, implementing appropriate controls and measures to mitigate risks and safeguard client assets and information. key performance indicators (KPIs) and metrics to track on-boarding performance and outcomes, providing regular reports and insights to senior management. more »
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Onboarding and Customer Service - Asset Finance

Chester, England, United Kingdom
The Curve Group
Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the … plan by receiving finance proposals from the broker network and keying them into the CRM system as well as taking clients through the onboarding journey and undertaking due diligence checks. You will be responsible for generating finance and security documentation and progressing your deals to pay out. First more »
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Lead Data Engineer

London Area, United Kingdom
FullCircl
We go FullCircl FullCircl connects the insight you need when it matters most. We partner with more than 700 of the UKs leading banks, insurers and FinTech to deliver market leading insight on their business customers. Clients use our product more »
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Client Services Consultant

North West London, London, United Kingdom
Hybrid / WFH Options
PROJECTING LTD
is an excellent opportunity with Projecting Group working directly with one of our global banking clients. We are currently recruiting for an associate with ?client service experience.The candidate will be responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to … managing risk. Requirements Experience in key aspects such as: Manages portfolio of onboarding sessions from start to finish and manages overall customer onboarding processes Leads complex conversion activities related to a mix of complex institutional client relationships requiring the in-depth understanding of custody and … accounting processing activities Provides leadership and recommendations for onsite client support and training to assist with documentation, quality review and submission of documents Leads process improvements based on post-mortem transition analysis Skills Excellent verbal and written communication skills Excellent interpersonal skills with the ability to engage at all more »
Employment Type: Contract, Work From Home
Rate: From £350 to £358 per day
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Onboarding Team Leader

Manchester, North West, United Kingdom
Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Team Leader to join their office in Central Manchester, where there is a hybrid working policy in place. The role will pay … a competitive salary and comes with a range of benefits. Team Leads are critical to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll … showcase your finely tuned customer service skills daily. What is expected of the Onboarding Team Leader? - Positively influence and contribute to the team culture - Provide coaching, feedback and support to team members, guiding their development - Leading team to establish if Businesses are complying with Terms and conditions and more »
Employment Type: Permanent, Work From Home
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Senior Customer Success Manager

England, United Kingdom
LMC
Our client are a leader in the Smart Building Analytics space, focusing on decarbonising buildings to benefit businesses and the planet. Their mission is to reduce energy consumption by connecting with building equipment, identifying issues, and optimising operations through their platform and services. As a Senior Customer Success Manager … you'll: Cultivate Strong Client Relationships: Engage with key stakeholders to understand their objectives and challenges, positioning our platform as a vital solution. Ensure Seamless Onboarding: Lead the onboarding process for new clients, collaborating across teams to ensure successful implementation. Tailor Services and Support: Customise … strategic plans aligned with clients' objectives, identifying opportunities for product adoption and expansion. Provide Responsive Support: Act as the primary point of contact for client inquiries and escalations, ensuring timely resolution. Empower with Training: Conduct product training sessions to maximise client understanding and utilisation. Advocate for Clients: Gather more »
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Senior Project Manager Charles River Migration Project

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
HSBC
Pay Rate: Competitive Via PAYE or Umbrella/Inside IR35 Role Purpose: This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project … and impacts Integrate SS Business Strategies and operational design into actionable deliverables and change management activities Work with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability. Required Qualifications, Knowledge & Experience: Profile of Candidate: Disciplined project management professional with … to successful completion and expected business outcomes Stakeholder Management – Manage and build relationships with internal and external stakeholders and create an environment of trust. Client/Third Party Relationships - Develop a good working relationship with our existing software vendors, client contacts, product management and other relevant third parties. more »
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Head of Customer Success

United Kingdom
Hybrid / WFH Options
Volume
to our payment platform. Conduct training sessions to educate clients on platform features, functionalities, and best practices. Account Management: Develop strong relationships with key client stakeholders to understand their business objectives and payment requirements. Act as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring … Proactively identify opportunities for clients to leverage additional features of our platform to enhance their payment processes. Collaborate with the product team to provide client feedback and contribute to the continuous improvement of our platform. Retention and Growth: Implement strategies to drive customer retention and expansion, identifying upsell and … cross-sell opportunities. Monitor client usage and engagement, intervening when necessary to ensure ongoing satisfaction. Feedback and Communication: Gather client feedback and communicate insights to internal teams to drive product enhancements. Regularly update clients on new features, updates, and industry trends relevant to their business. Who you are more »
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Onboarding Specialist

Greater London, England, United Kingdom
Hybrid / WFH Options
ABL Recruitment
Job Title: French Customer Onboarding Executive (Logistical, Supplier, E-commerce) Salary: £28,000 -£31,600 (£108.00 - £121.50 Daily Rate PAYE) + Holiday Pay Contract: 4-months (May Extend or convert to permanent) Location: London, Hybrid (3 Days in the office in London - Moorgate) Start: Immediate Our client, a global tech company is looking for a talented Customer Onboarding Professional for their online retail business. The customer service activities will involve customer on-boarding as well as handling queries and escalations using adequate levels of verbal communication and a polite attitude. In addition, the Customer … SOPs, provide support to shipping personnel and help shipping staff solve logistical errors by establishing communication between internal stakeholders. Responsibilities include: as a customer onboarding and support SME. Follow SOPs to support customers set up their shipping accounts and start shipping with their shipping platform as fast as more »
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Technical Account Manager - Fintech Solutions

United Kingdom
Staq.io
solutions. The Role: We’re seeking an experienced and driven Technical Account Manager to specialize in Fintech Solutions. This role is essential for nurturing client relationships, guiding clients through our Staq solutions, demonstrating our platform’s capabilities, and providing technical and non-technical support. The ideal candidate is tech … in the fintech space. Responsibilities: Serve as the primary point of contact for all technical and product-related inquiries from clients, ensuring a seamless client experience. Conduct in-depth demonstrations of Staq’s fintech solutions, customizing each demo to meet the unique needs of the client. Understand and document … client requirements, working closely with the sales, technical, and product teams to tailor solutions that meet these needs. Facilitate the onboarding of new clients, ensuring they have the tools and knowledge needed to integrate and use our platform successfully. Provide ongoing support and guidance to clients, including more »
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3rd Line Support Engineer

Bristol, City of Bristol, United Kingdom
Hybrid / WFH Options
Judge Recruitment
team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa £40,000 + Bonus … roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Supported Technologies: Any experience or knowledge of the following would be desirable: Client Operating Systems: Supported Microsoft Windows Operating … a point of escalation. Take ownership of problems through to resolution. Act as a point of escalation for the Professional Services team. Assist with client onboarding. You will work alongside colleagues in the Professional Services Team to assist with escalations which may arise during the delivery of projects. The more »
Employment Type: Permanent
Salary: £40000/annum +Bonus+Benefits+Hybrid working
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Conflicts Analyst

City of London, London, United Kingdom
Blue Peg Recruitment
Our client, a City based Law firm, is seeking a highly diligent and detail-oriented Conflicts Analyst on a temporary basis, to help conduct and manage the risk management procedures in accordance with regulatory and statutory requirements/guidelines and the firms AML, sanctions and associated policies, including onboarding … include: Conducting conflict searches, research and analysis for all new matters to identify any conflicts of interest and promptly reporting outcomes. Managing the onboarding process for new clients/matters, ensuring all necessary documentation is obtained and verified and overseeing/verifying file opening procedures in accordance with … Assessing change of status reports from ongoing monitoring service of external providers for AML/sanctions and alerting case handlers accordingly. Completing and recording client and matter risk assessments. Maintaining AML documentation and system. Sanctions checking and management of ongoing monitoring systems. Staying up-to-date with regulatory changes more »
Employment Type: Temporary
Salary: £16.50 per hour
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Battery Applications Engineer

United Kingdom
EVera Recruitment
impact and enjoys working in a dynamic environment. Responsibilities: Focussed on supporting the customer in the use of our products. This starts with onboarding – getting customers online with both the internal Cloud and Embedded platforms. You will then support through expert monitoring of the data, interpretation of insights … table and drive the implementation of these ideas through to completion. What you will do: Act in an Application Engineering role, leading technical onboarding of new customers, working alongside relevant Key Account Manager(s). Interact with existing and prospective … customers, listen to customer requirements, and develop Proof of Concepts and Demos. Drive and take ownership of end-to-end technical delivery for customer onboarding; identify and resolve issues and risks. Conduct data quality reviews and validate customer datasets through existing algorithms and analytics functions. Identify gaps in more »
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Application Support: £50,000 + bonus/benefits

Belfast Metropolitan Area, United Kingdom
Hunter Bond
Responsibilities Customer Support: Provide first and second-level support for our financial services clients, ensuring timely resolution of issues and high customer satisfaction. Customer Onboarding: Assist with the onboarding process for new clients, ensuring a smooth transition and understanding of our services. Process Management: Understand and more »
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Onboarding Administrator

Wolverhampton, West Midlands, United Kingdom
Hybrid / WFH Options
ACTIVE ASSISTANCE (UK) GROUP LIMITED
proactively to meet all targets and SLAs Carry out general administration tasks for department, for example, accepting deliveries, telephone answering, and manage the Onboarding team inbox Process contractual changes in line with company policy Undertake other activitiesfrom time to time to support the wider team, Onboarding Manager orSenior Onboarding Administrator What you'll have: Excellent Communication and Customer Service skills Previous experience of working in an administration role is essential, it would be an advantage if this was within a Recruitment or Care setting Knowledge of pre-employment checks within the care more »
Employment Type: Permanent, Work From Home
Salary: £22,000
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Customer Success Manager

London Area, United Kingdom
Doceree
our customers and Doceree. As a technically savvy young professional with a strong drive for results, you will be able to provide insights on client-to-business interactions, improve customer experience through product support, handling customer complaints and requests. Own client relationship management to drive measurable financial and … strategic results for our clients ( pharma brands, media/creative agencies , and enterprise technology companies) and Doceree, ensuring renewals, product enhancement upsell, client satisfaction and retention. Gain deep understanding of the organisation and buyer priorities to uncover opportunities to cross-sell Doceree platform to additional business units, brands, and … regions within a client’s organisation. Work with the clients to create, plan and execute marketing programs that expand user adoption of Doceree and client’s products, achieving/exceeding growth KPI goals for both. Collaborate with clients project teams to establish trusted advisory relationships , foster consensus and more »
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Client Manager - Working In a Practice

Waterlooville, England, United Kingdom
Brook Street UK
Job Title: Client Manager - Accountancy Practice Location: Waterlooville Salary: £36,000.00 - £47,500.00 per annum (Salary negotiable for the right candidate) Benefits: 28 days holiday plus a day off for birthday (if a working day) Additional 3 days off at Christmas when the office closes Cash plan medical benefit … set the standard for modern small business accounting support. Our team of Accounting, Bookkeeping, and Payroll professionals are on a mission to provide exceptional client experiences and support small businesses in achieving their goals. Key Responsibilities: Prepare, send, and submit accounts & tax returns for clients, including Sole Traders, Partnerships … including CPD required by professional bodies. Ensure accurate HMRC/Companies House statutory information. Attend networking events where required. Prepare and execute year-end client meetings. Provide internal and external training, including client bookkeeping training. Conduct client fee reviews. Requirements: Practice experience. Membership to a professional body. more »
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Customer Onboarding Manager

England, United Kingdom
Hybrid / WFH Options
Qargo TMS
mission and support our growth, we're looking for an additional colleague to join our support and onboarding team. As a Customer Onboarding Manager, you will play a crucial role in facilitating the implementation process for new customers in the UK, with a primary focus on … onboarding process and make sure that they experience a smooth implementation of our software. ✅ Be the first point of contact when our client needs support and you’ll check in with them regularly. ✅ Continually improve our solutions guide and knowledge base. ✅ Document all your findings in a … detailed and structured way and communicate them with the other teams. ✅ Assist in the pre-sales phase by analyzing potential client’s needs and providing technical support to our business development team during demos. ✅ Work closely with the other departments at Qargo like engineering, sales and product. You'll more »
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Practice Bookkeeper / Administrator

Doncaster, South Yorkshire, Yorkshire, United Kingdom
TaxAssist
post holder will need to be very comfortable with using multiple systems such as Office 365 (including outlook, word and excel), TaxCalc and other client databases for workflow and onboarding processes, as well as being adaptable to learning new systems. You will also be required to assist … other staff from time to time, work flexibly and to budgets on each client file. Duties/Responsibilities The successful candidate will ideally have at least two years bookkeeping and administrative experience. The key duties of the post are as follows: Answer all telephone calls and reception enquiries in … and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. Make and record accurately client appointments within outlook. Booking jobs in when required, liaising with the client, and ensuring all information has been brought in along with updating more »
Employment Type: Permanent, Part Time
Salary: £30,000
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Senior Account Manager - Public Sector

United Kingdom
Telefónica Tech
clients. Senior Account Manager is the main point of contact for your customer and prospects, you will have the job of establishing and building client relationships and working to gain a thorough understanding of their business and the market it operates in. You will seek out and identify new … opportunities, following up with client meetings, propositions and proposals as appropriate. Your excellent leadership skills will also be brought to bear in the management of the delivery team, where you will be responsible for fostering the development of the team’s capabilities and expertise in line with client … Drafting and negotiating contract and commercial documentation; Continually update and develop product and market knowledge. Account/Relationship Management: Engaging at senior levels in client organisations; Building, managing and nurturing complex stakeholder relationships; Creating and maintaining detailed client development plans; Develop and manage key accounts to their full more »
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Senior Account Manager

London, England, United Kingdom
Telefónica Tech
clients. Senior Account Manager is the main point of contact for your customer and prospects, you will have the job of establishing and building client relationships and working to gain a thorough understanding of their business and the market it operates in. You will seek out and identify new … opportunities, following up with client meetings, propositions and proposals as appropriate. Your excellent leadership skills will also be brought to bear in the management of the delivery team, where you will be responsible for fostering the development of the team’s capabilities and expertise in line with client … Drafting and negotiating contract and commercial documentation; Continually update and develop product and market knowledge. Account/Relationship Management: Engaging at senior levels in client organisations; Building, managing and nurturing complex stakeholder relationships; Creating and maintaining detailed client development plans; Develop and manage key accounts to their full more »
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Customer Service Specialist

Leicester, England, United Kingdom
Venquis
be responsible for delivering exceptional customer service to our clients and candidates, ensuring a seamless recruitment process. This role requires excellent communication skills, a client-focused mindset, and the ability to handle multiple tasks efficiently. **Key Responsibilities:** 1. **Customer Service:** - Serve as the primary point of contact for clients … and professional manner. - Resolve issues related to the recruitment process, including application status, interview scheduling, and offer letters. - Maintain detailed and accurate records of client and candidate interactions in the CRM system. - Follow up with clients and candidates to ensure their satisfaction with our services. 2. **Recruitment Process Support … Ensure all recruitment activities comply with company policies and relevant employment laws. - Collaborate with recruitment consultants to match candidates with suitable job opportunities. 3. **Client and Candidate Relationship Management:** - Build and maintain strong relationships with clients and candidates to understand their needs and expectations. - Gather and analyze feedback to more »
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Customer Success Support

Chiswick, England, United Kingdom
4GLOBAL PLC
Agreement and 4GLOBALS core values. Responsibilities include, but not limited to: Manage the implementation of 4GLOBALS web-based solution to the customer including onboarding, training and active use of the modules driving customer success. Knowledge enablement to allow … customers to maximise the use of the solution/s purchased. Educating customers and improving customer experience. Identifying upsell and cross-sell opportunities to client to grow the account value and increase loyalty. Identifying churn risk by applying a customer health score, regular customer communication and running NPS Input … in a customer success, system administrator or implementation role with knowledge of Leisure Management Systems and data structure would be advantageous. Strong project and client relationship management and communication skills Demonstrated ability to lead and deliver projects in the leisure or similar sector. Awareness of database management, integrations between more »
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Senior Sales Executive

London Area, United Kingdom
Hybrid / WFH Options
id4
customer interaction and transactional information in a CRM system. ● Prepare offers with the IT and Finance departments ● Prepare contracts with the Legal department ● Support client on-boarding process (including contract-review with new clients and securing client-signatures) ● Collect customer feedback and up- and cross-sell ● Provide press more »
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Account Executive

Chippenham, England, United Kingdom
Hybrid / WFH Options
Niche Recruitment Ltd
and tech, social nights and weekends away, gift vouchers and much more! Hybrid working is also offered after training. The Role: Prospecting and onboarding new clients and nurturing existing clients. Engage with prospects through cold calling, emailing and LinkedIn. Expand customer base across the UK. Build strong rapport … your feet and problem-solving. Work alongside an assigned mentor to maximise your potential and accelerate your career development. About You: Experience in a client or customer service role. Proven ability to organise tasks with exceptional attention to detail. Excellent communication skills and a customer-centric mindset. Strong time more »
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Client Onboarding
10th Percentile
£29,750
25th Percentile
£35,700
Median
£40,000
75th Percentile
£63,750
90th Percentile
£81,250