London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Implementation Consultant - FinTech Start Up - Remote Role - £70-80k (Depending on experience) + Bonus & Benefits About Our Client Our client is a fast-growing, London-based SaaS fintech startup revolutionising the way regulations are managed across the financial services sector. Their proprietary platform enables financial institutions to store, share, and enrich SSI data more efficiently and accurately … drastically reducing operational risk and ensuring compliance with increasingly stringent regulatory demands. With a rapidly expanding client base that includes custodians, buy-side firms, brokers, and other market participants, they are driving real transformation in post-trade operations through automation, data integrity, and smart connectivity. The Role Due to continued growth, our client is seeking a highly motivated … and detail-oriented Implementation Consultant to join their dynamic team. This role is client-facing and technical, playing a key part in onboarding new clients, integrating systems through APIs, and ensuring clients get the maximum value from the platform. You'll serve as a key liaison between clients and internal teams, combining strong communication skills with technical More ❯
at the intersection of technology, customer success, and digital transformation, we'd love to hear from you. Role Overview The Digital Experience Executive plays a key role in driving client engagement and platform adoption across our customer base. As a front-line member of the Digital Experience team, you are responsible for lead generation, client outreach, onboarding … methods to connect with prospects, and persisting through rejection to generate results. Strong organisational skills are essential to maintain follow-ups and ensure all actions are tracked and completed. Client Outreach & Lead Engagement Conduct outbound calls to prospective clients, focusing on promoting our digital platform solution. Follow up on leads from events, vendors, marketing campaigns, the MQL system, and … other internal sources. Qualify leads and hand over opportunities to the appropriate sales team where necessary. Work with the Client Director to identify and engage dormant or low-spend accounts from the CRM using platform-led propositions. Support marketing activities by representing and promoting the platform solution at exhibitions and events. Platform Demonstration & Advocacy Deliver engaging and tailored online More ❯
Implementation Consultant Manchester hybrid Implementation Consultant, Onboarding, SaaS, Data, Integrations, Consulting, Communication My client is a leading software provider, and they are looking to recruit an Implementation Consultant to manage the full implementation life cycle & data migration for a retained client list. This role involves managing the onboarding and implementation of their software. The … management to ensure customers are reaching full potential from their software services. You will guide customer through configuration, onboarding, training and internal adoption strategies. Core responsibilities: Providing clientonboarding and delivery Leading end-to-end implementation projects including discovery, configuration, UAT and go-live Coordinate with internal technical teams and provide project and stakeholder management … software implementation Facilitate onboarding workshops, walkthroughs, and regular status updates Provide product configuration and testing Core experience: Strong SaaS implementation, onboarding/consulting experience Excellent client-facing experience Experience managing concurrent project Experience with data integrations and some configuration tasks Experience with API integration is desirable Project Management certification is desirable This is an excellent More ❯
Implementation Consultant – Manchester – hybrid Implementation Consultant, Onboarding, SaaS, Data, Integrations, Consulting, Communication My client is a leading software provider, and they are looking to recruit an Implementation Consultant to manage the full implementation life cycle & data migration for a retained client list. This role involves managing the onboarding and implementation of their software. The … management to ensure customers are reaching full potential from their software services. You will guide customer through configuration, onboarding, training and internal adoption strategies. Core responsibilities: Providing clientonboarding and delivery Leading end-to-end implementation projects including discovery, configuration, UAT and go-live Coordinate with internal technical teams and provide project and stakeholder management … software implementation Facilitate onboarding workshops, walkthroughs, and regular status updates Provide product configuration and testing Core experience: Strong SaaS implementation, onboarding/consulting experience Excellent client-facing experience Experience managing concurrent project Experience with data integrations and some configuration tasks Experience with API integration is desirable Project Management certification is desirable This is an excellent More ❯
LLP) is the UK Operating Company and employing entity for the JV. The Business Analysis team for BA LLP partners with senior business leaders throughout the organisation to optimise client performance and business decision-making through data analysis and business process improvement and responsibilities span across various analytical reporting functions as well as managerial forecasting and booking of client revenues. The group's responsibilities include: Bespoke client analysis Sales enablement functions Bespoke business analysis for sales, trading, corporate marketing, management Design and development of all business performance reporting/tools. Development and oversight of business process enhancements Management of the client research fees invoicing lifecycle. Oversight & administration of Commission Sharing services (CSA Programme) Summary of Key … and will develop rigorous analytical and problem-solving skills. Our team is relatively small, offering you a high level of exposure, responsibility, and opportunity for business impact. Responsibilities CSA: Client Servicing: New clientonboarding; updating eligibility; managing rate card setups, pools, and follow-ups on all internal and external enquiries; responding to ad-hoc clientMore ❯
is in our StoneX Payments segment. The main responsibility of the role is to provide a high-quality customer experience for our clients globally and to work with all client facing stakeholders and to ensure prompt and efficient delivery of all Client Management activity for StoneX Payments. This is a key role which connects the client with … banks. Responsibilities Primary duties will include: Develop an in-depth knowledge of all the product offerings for StoneX Payments. Support the team in their day-to-day deliverables. Ensure Client Management activity and projects for StoneX Payments is carried out within the agreed service level agreement with all internal stakeholder and clients. Provide Clients with day-to-day support … including managing the support queue and initial triage. Provide escalation support to the Client Support team and ensure all client issues and escalate accurately and promptly. Work with Client Management team, Client Support team, Operations team, and Production support team in the StoneX Payments Business to help provide clients with accurately and timely support. Work with More ❯
is in our StoneX Payments segment. The main responsibility of the role is to provide a high-quality customer experience for our clients globally and to work with all client facing stakeholders and to ensure prompt and efficient delivery of all Client Management activity for StoneX Payments. This is a key role which connects the client with … banks. Responsibilities Primary duties will include: Develop an in-depth knowledge of all the product offerings for StoneX Payments. Support the team in their day-to-day deliverables. Ensure Client Management activity and projects for StoneX Payments is carried out within the agreed service level agreement with all internal stakeholder and clients. Provide Clients with day-to-day support … including managing the support queue and initial triage. Provide escalation support to the Client Support team and ensure all client issues and escalate accurately and promptly. Work with Client Management team, Client Support team, Operations team, and Production support team in the StoneX Payments Business to help provide clients with accurately and timely support. Work with More ❯
driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. In this role, you'll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. As a CSM, you'll collaborate closely with the Customer Success, Sales, and Product … teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company's expansion and establish you as a key player in shaping the future of hospitality technology in EMEA. Responsibilities Product Expertise : Deeply understand Canary's products, both current and future, to effectively communicate their value … and impact to clients ClientOnboarding : Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start Drive Customer Value : Partner with clients to understand their goals, demonstrate how Canary's solutions address their needs, and minimize time-to-value More ❯
Job description iBanFirst is a leading fintech firm based within the deliverable foreign exchange (FX) industry, known for its cutting-edge payment solutions and client-centric approach. We are expanding our sales team and seeking a dynamic FX Sales Executive to help drive continued growth. The role involves a 360-degree approach, encompassing research, prospecting, client acquisition, onboarding … prospecting: - Conduct thorough market research to identify potential business opportunities and stay informed about industry trends. - Develop a strategic approach for identifying and prospecting new clients. Cold calling and client acquisition: - Initiate and manage cold-calling campaigns to introduce potential clients to our services. - Build and maintain a pipeline of prospective clients. - Present our currency management and payment solutions … process: - Guide clients through the onboarding process, ensuring a seamless transition into our platform. - Provide clients with comprehensive information about our products and services. - Address client inquiries and concerns during the onboarding phase. Initial client management: - Manage and nurture client relationships to ensure satisfaction. - Stay updated on market developments. - Collaborate with More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
RVU Co UK
configuring and supporting our product suite, and providing ongoing technical support. You will also collaborate with Account Managers, product, engineering and analyst teams to deliver exceptional service and drive client success. About Insight by Insight by is a dynamic B2B arm of providing data and analytics solutions to partners in the insurance industry. We empower our partners with actionable … insights to optimise their operations, improve customer experience, and drive business growth. What you'll be doing: ClientOnboarding: Manage the technical onboarding process for new clients, ensuring smooth implementation of Insight by solutions. Provide technical guidance and support during initial setup and integration. Conduct training sessions to educate clients on product functionality and best … practices. Product Configuration and Support: Configure and customise Insight by products to meet specific client requirements. Troubleshoot and resolve day-to-day technical issues reported by clients. Provide timely and accurate responses to client inquiries related to product features, APIs, and data delivery. Account Management Collaboration: Partner with Account Managers in pre-sales meetings to provide technical expertise More ❯
Business Development Manager - Removals Industry Location: London Salary: Competitive Base + Uncapped Commission Join a Leading Name in the UK Removals Sector Our client, a respected and growing company in the UK removals industry , is seeking an experienced and driven Business Development Manager to join their London team. This role is ideal for someone with deep knowledge of the … removals sector, a strong sales track record, and the ability to develop long-term client relationships that deliver tangible results. You will play a key role in driving revenue, securing new contracts, and representing a well-established brand in a competitive and fast-moving market. Key Responsibilities Identify & Win New Business: Prospect and secure domestic and commercial removals contracts … across London and the UK. Develop Sales Strategy: Create and implement strategic plans to achieve sales targets and maximize revenue. Build Client Relationships: Establish and maintain strong relationships with decision-makers in corporate, private, and public sectors. Lead Generation: Conduct outreach campaigns via calls, emails, and meetings to uncover new opportunities. Proposals & Presentations: Prepare tailored quotes and proposals; deliver More ❯
Join us in shaping the future of hospitality! Responsibilities Product Expertise : Deeply understand Canary's products, both current and future, to effectively communicate their value and impact to clients ClientOnboarding : Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and … time-to-value Relationship Management : Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap Portfolio Growth : Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business Strategic Insight … Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary's goals Qualifications Bachelor's degree 3-5 years of Customer Success experience in a SaaS environment Proven track record of onboarding clients through complex technical challenges Experience managing accounts with annual contract values between $20K-$100K Strong organizational and time-management More ❯
East. We aim to be the best in class in providing Crypto Custodian services Scope of Role Zodia Custody is seeking dedicated and dynamic professionals to join our new Client Services Hub team. The ideal candidates will provide direct support to our 24/7 Operations, ensuring effective systems and controls to monitor our clients. This role is integral … to maintaining compliance and mitigating financial crime risk within our organization. Core Responsibilities Direct Support - End to end support for global clients Triage all incoming client enquiries Monitoring and Investigations -Conduct investigations on transaction alerts, on-chain transactions, and wallet activities in accordance with the guidelines provided by the Financial Crime Prevention team. Identify and escalate potential suspicious activities … and financial crime risks from client interactions/activity. Provide guidance and support to analysts handling transaction monitoring and screening. Deliver timely advice and assist in training related to potential suspicious activities and financial crime risks. ClientOnboarding Support - Assist the onboarding team with KYC and information requests from third parties. Risk Management -Compile More ❯
are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing … value from our solutions. Clientonboarding : create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding : deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply … subscription renewal at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across More ❯
Position Type: Full-Time Experience Level: Entry-level Compensation: £15 - 18.5 per hour Position Overview: As a Junior Account Coordinator, you will play a crucial role in supporting our client-facing teams and managing customer relationships. You'll collaborate closely with account managers to ensure client satisfaction, streamline communications, and help deliver an exceptional experience. This role is … ideal for candidates eager to grow a career in cybersecurity account management or sales. Responsibilities: Assist senior account managers with clientonboarding, ensuring a smooth and welcoming experience. Coordinate client meetings, take detailed notes, and help manage follow-up tasks. Provide timely responses to client inquiries via email, phone, and internal messaging systems. Help maintain … and update client records within our CRM (e.g., HubSpot or Salesforce). Track ongoing client projects and ensure timely internal communication on status and deadlines. Collaborate across internal teams (sales, compliance, technical services) to ensure cohesive service delivery. Identify opportunities for client relationship enhancement and communicate these insights to senior team members. Qualifications: Bachelor's degree or More ❯
improve accuracy. This is a highly hands-on role for someone who combines product thinking with technical depth and operational rigour. Key Responsibilities : PoCs & Pilots (Insurers/MGAs) – Own client engagements from scoping requirements and defining success metrics to coordinating internal engineering resources. Lead the execution of pilots, ensuring alignment with client workflows and measurable outcomes. Deliver clear … executive read-outs that demonstrate value and ROI ClientOnboarding & Compliance – Lead technical onboarding for new clients, covering integration planning, configuration, and training. Manage security questionnaires, InfoSec due diligence, and technical RFP responses. Ensure all security and data protection standards meet client and regulatory requirements in partnership with engineering and compliance teams Technical Product … Ownership – Translate underwriting and workflow needs into precise, testable product requirements. Prioritise features and improvements based on business value, data insights, and client impact. Maintain a clear backlog and ensure engineering receives well-scoped specifications. Data Operations & Ground Truth – Manage offshore data-labelling teams, creating and refining annotation guidelines while ensuring quality and throughput targets are met. Oversee creation More ❯
position of Senior Account Manager within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in clientonboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess a keen understanding of the … The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. KEY RESPONSIBILITIES: Prospecting and Lead Generation Conduct … campaigns, networking events, and strategic use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client needs assessments to uncover pain More ❯
clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. Key Responsibilities: Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing … value from our solutions. Clientonboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply … subscription renewal at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across More ❯
Securities and Prime Brokerage to lead the business analysis delivery of business-critical initiatives. The role is critical to bridging business needs. Working closely with the front office, operations, client service, technology teams, and external vendors. To gather requirements, analyse current workflows, and drive client centric solutions for our global institutional client base that supports trading, custody … will need : 7+ Years experience leading analysis on complex cross-functional projects in Prime Brokerage, Investment Banking, or Capital Markets. Strong understanding of trade lifecycle, settlements, collateral management, and clientonboarding and financial instruments (equities, bonds, derivatives). Familiarity with IT systems used in Prime Brokerage (e.g., trade capture, EMS/OMS, risk platforms, reconciliation, and clientMore ❯
opportunities across targeted markets. This is not just a sales role - you'll play a critical part in shaping the strategic and financial future of the business by aligning client needs with innovative optimisation solutions. The ideal candidate will be proactive, consultative, and capable of delivering real, measurable value to clients. What You'll Bring Proven experience in a … long-term relationships with prospective clients, from operational leads to C-suite decision-makers Lead the full sales cycle - from initial engagement through to contract completion - ensuring a consultative, client-first approach Understand complex client challenges and position tailored solutions that support their strategic goals and deliver measurable value Develop compelling proposals and presentations, collaborating with internal teams … strategic cross-selling and upselling across Building Optimisation, Energy, and Net Zero service lines Oversee the smooth transition of contracts into delivery, ensuring a high-quality handover and positive clientonboarding experience Monitor early-stage service performance, supporting resolution of issues and feeding insights back into business development strategy Stay current with market developments, policy changes, and More ❯
This is an exceptional opportunity for a seasoned tax specialist to play a pivotal role in shaping and overseeing the delivery of tax services to a diverse client base, including banks, brokers, corporates, and investment vehicles. UK Tax Services Business Manager Salary: Competitive and based on experience Location: London A leading global financial institution is seeking a UK Tax … in London. This is an exceptional opportunity for a seasoned tax specialist to play a pivotal role in shaping and overseeing the delivery of tax services to a diverse client base, including banks, brokers, corporates, and investment vehicles. The organisation is renowned for its commitment to sustainability, employee wellbeing, and professional development, offering a collaborative environment where your expertise … will directly influence both client outcomes and internal best practices. With award-winning flexible benefits, generous pension contributions, and a strong focus on work-life balance-including hybrid and agile working options-this role provides the platform to make a meaningful impact while advancing your career within a supportive and inclusive culture. Join a globally recognised financial institution with More ❯
the position of Account Manager within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in clientonboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess a keen understanding of the … The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. KEY RESPONSIBILITIES: Prospecting and Lead Generation Conduct … campaigns, networking events, and strategic use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client needs assessments to uncover pain More ❯
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm based in London. Available Positions: ClientOnboarding KYC Associate (5 days a week) Administration Assistant - Financial Services Financial Market Making Company (details unspecified) Wealth and Asset Management Firm (details unspecified) Business Development Executive - Insurance Business Development Executive … As a New Business Account Executive focusing on professional indemnity and other financial lines, you will identify and convert leads into new business, cultivate relationships with brokers, and manage client inquiries. The company offers a highly competitive benefits package. Key Responsibilities: Follow up on leads and identify client needs Represent the company in client discussions and provide … solutions Explain coverage benefits and details to clients Send regular emails to the client database Cold call businesses to generate leads Liaise with internal departments for smooth client interactions Manage relationships with brokers to drive business inquiries The ideal candidate will have a proven track record in winning new business, be target-driven, confident in client presentations More ❯
the full sales cycle, from outreach to close, efficiently and professionally. Maintain a healthy pipeline and clearly articulate your process. Build strong, lasting relationships with clients. Solution Consulting Understand client needs around global payroll, currency, compliance, and employee experience. Recommend the best setup of our platform to match their specific use cases. Offer tailored solutions that show clear ROI … and address client challenges. Market & Product Insight Stay updated on industry trends, regulations, and the competitive landscape. Share insights from the field with sales and product teams. ClientOnboarding & Success Support seamless onboarding for new clients. Help ensure strong, long-term relationships and client satisfaction. Requirements Proven success in sales, ideally within HR More ❯
Project description We are seeking an experienced Programme Manager to lead a high-impact Digital Transformation initiative focused on Client Lifecycle Management (CLM) for a prestigious banking client. This is a critical programme designed to enhance clientonboarding, KYC/AML processes, and overall customer lifecycle efficiency through the implementation of modern digital tools and streamlined … regulatory standards. SKILLS Must have - Proven track record (10+ years) of programme management within large-scale digital transformation initiatives in the banking or financial services sector.- Deep understanding of Client Lifecycle Management, including onboarding, KYC/AML, customer due diligence, and regulatory compliance.- Experience with digital transformation technologies such as CLM platforms (e.g., Fenergo, Pega, Salesforce Financial More ❯