Client Onboarding Jobs in the UK

26 to 50 of 585 Client Onboarding Jobs in the UK

Managing Director - European Operations

London, United Kingdom
Clear Street
Legal, Compliance, Technology and Front Office. Core to the role is to establish best practice and deliver an end-to-end, efficient and effective client experience. The role holder will drive continuous improvement to continually increase quality across the entire customer journey. They will ensure fit-for-purpose applications … strategic and daily operational leadership and guidance as well as enabling execution of strategic business plans for the business Oversee the end-to-end client experience to guide delivery of performance, quality, and identify opportunities to implement process and system improvements across operations to enhance client experience and … with leadership and cross functional teams to build an environment of responsibility and accountability Ensure adherence to key performance objectives to meet business and client expectations Manage data collection to establish baseline and improvement of the client experience across all touch points within the Business Unit Establish quantitative More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior KYC Specialist

London, United Kingdom
Hybrid / WFH Options
Copper Technologies
insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. The KYC Operations team are part of the Client Onboarding team who sit within Copper's Revenue Department. The Senior KYC Specialist will be responsible for completing and overseeing Know Your … and CDD checks are completed in line with Copper's Compliance Policies in each operating jurisdiction. Ensuring the correct risk ratings are assigned to client cases according to the approved CRA. Ensuring appropriate screening has been completed for Sanctions, PEPs & negative news on both legal entities and individuals. Interpreting … client information to identify instances requiring escalation or necessitating further investigation and/or enhanced due diligence. Presenting and escalating complex structures or high-risk cases to the Head of Client Onboarding and respective MLRO for consultation. Conducting comprehensive and robust quality checks on the cases More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

GBM - Public - Margin Onboarding and Client Configuration, Analyst/Sr.Analyst, London London ...

London, United Kingdom
Goldman Sachs Bank AG
GBM - Public - Margin Onboarding and Client Configuration, Analyst/Sr.Analyst, London location_on London, Greater London, England, United Kingdom Opportunity Overview CORPORATE TITLE: Analyst OFFICE LOCATION(S): London JOB FUNCTION: Client Onboarding & Configuration DIVISION: Global Banking & Markets The Ready to Margin (RTM) team facilitates … the formation of margin relationships with clients from the point of initial negotiation until the enablement of successful exchange of margin, optimizing the client experience while complying with applicable regulations. The RTM team supports all derivative products across Goldman Sachs. The role involves close partnership and interaction with a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director, Launch Engagements

London, United Kingdom
axionray
and adoption of Axion's platform for newly onboarded enterprise clients. This role combines customer success, operational excellence, and a strategic focus on driving client outcomes and long-term partnership growth. You will play a pivotal role in ensuring the successful delivery of our platform, demonstrating value, and identifying … opportunities for broader adoption and deeper commercial engagement within client organizations. What You'll Do: Strategic Leadership & Client Engagement: Own the success of new client launches, ensuring alignment with client goals and Axion's growth objectives. Build and maintain strong relationships with client stakeholders, including … with Sales to identify and execute commercial opportunities by leveraging insights from early successes. Implementation & Adoption Oversight: Lead project planning and execution for new client implementations, ensuring seamless onboarding and alignment on deliverables. Oversee platform configuration and data integration processes, validating alignment with client workflows and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Success Analyst

London, United Kingdom
Hybrid / WFH Options
S&P Global, Inc
About the Role: Grade Level (for internal use): 07 Client Success Analyst The Team: The Client Success team is composed of global experienced professionals. The buyside clients you will be supporting are based across Europe and are made up of Tier 1 to 3 clients who expect a … is collaborative, hard-working and the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. The Impact: Your interactions with the client … and strengthen the organizations relationship with existing accounts and their decision to work with S&P Global Market intelligence. Through delivering a positive overall client experience and driving increased client adoption this role will educate and spread awareness within our client base. These efforts are a key More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Consultant- CLM

United Kingdom
Hybrid / WFH Options
Delta Capita Group
change role in a financial services institution. The Role and Responsibilities This role is ideal for someone with the right mix of consulting and client management experience as well as having an entrepreneurial spirit. You will combine project delivery know-how, knowledge of the fintech ecosystem, an innovative nature … account and project delivery for clients. As an experienced Principal Consultant, you will have: Strong commercial awareness alongside excellent delivery. Demonstrate leadership capability across client and internal deliverables. Proven Consulting experience within Financial Services. Experience in/understanding of Client Lifecycle Management and the processes that underpin it … Client onboarding, Client Due Diligence, KYC, AML, Financial Crime Compliance. Change management experience: Strategy, Design, Analysis, Project Management, Build Testing, Go-Live. Understanding of Financial Services products and lifecycle events. Some experience managing projects and team members supporting successful project/programme deliveries. Good knowledge of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Consultant- CLM

London, United Kingdom
Hybrid / WFH Options
Delta Capita
change role in a financial services institution. The Role and Responsibilities This role is ideal for someone with the right mix of consulting and client management experience as well as having an entrepreneurial spirit. You will combine project delivery know-how, knowledge of the fintech ecosystem, an innovative nature … account and project delivery for clients. As an experienced Principal Consultant, you will have: Strong commercial awareness alongside excellent delivery. Demonstrate leadership capability across client and internal deliverables. Proven Consulting experience within Financial Services. Experience in/understanding of Client Lifecycle Management and the processes that underpin it … Client onboarding, Client Due Diligence, KYC, AML, Financial Crime Compliance. Change management experience: Strategy, Design, Analysis, Project Management, Build Testing, Go-Live. Understanding of Financial Services products and lifecycle events. Some experience managing projects and team members supporting successful project/programme deliveries. Good knowledge of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Managing Consultant - CLM Advisory

London, United Kingdom
Hybrid / WFH Options
Delta Capita
change role in a financial services institution. The Role and Responsibilities This role is ideal for someone with the right mix of consulting and client management experience as well as having an entrepreneurial spirit. You will combine project delivery know-how, knowledge of the fintech ecosystem, an innovative nature … Basel, IBOR, FRTB, CRD & CRR, SFTR, Operational Resilience. Experience in Capital Management, Operations, Middle Office, Operational Risk, Liquidity Management. Experience in/understanding of Client Lifecycle Management and the processes that underpin it: Client onboarding, Client Due Diligence, KYC, AML, Financial Crime Compliance. How We More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Analyst

City Of London, England, United Kingdom
Hydrogen Group
Location: City of London - 1 day per week Salary: £45,000 - £49,000 plus bonus and excellent benefits Our financial services client is looking for a business analyst to help deliver benefits to their consumers and clients. Looking for a business analyst to support ongoing development and operations of … services and client onboarding Experience and knowledge needed: 2+ years experience as a business analyst Full BA skillset including process mapping, requirements gathering, documentation and excellent stakeholder management Exposure to client onboarding - KYC/KYB processes Knowledge of salesforce Ideal candidate will be logical More ❯
Posted:

Business Analyst

london (city of london), south east england, united kingdom
Hydrogen Group
Location: City of London - 1 day per week Salary: £45,000 - £49,000 plus bonus and excellent benefits Our financial services client is looking for a business analyst to help deliver benefits to their consumers and clients. Looking for a business analyst to support ongoing development and operations of … services and client onboarding Experience and knowledge needed: 2+ years experience as a business analyst Full BA skillset including process mapping, requirements gathering, documentation and excellent stakeholder management Exposure to client onboarding - KYC/KYB processes Knowledge of salesforce Ideal candidate will be logical More ❯
Posted:

SaaS Onboarding Manager, Charles River Development, Vice President

London, United Kingdom
STATE STREET CORPORATION
Charles River Development is an award-winning provider of software and services to the Investments/Financial Services industry. Our client base includes many of the worlds' largest investment and financial institutions. To better serve the growing demand for our Software as a Service managed service offerings. This is … a client-facing, business and technical staff position responsible for managing and supporting all aspects of production Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy. Purpose and Function: We are seeking a senior technical leader to manage a team and … integration, cloud platforms, and team leadership. Responsibilities Strategy & Continuous Improvement Identify and implement enhancements to the service and delivery model to improve efficiency and client satisfaction. Serve as an escalation point for internal and client-facing operational issues within the Azure SaaS team. Collaborate with sales teams to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Transaction and Account Management Analyst

London, United Kingdom
Macquarie Bank Limited
Commodities and Global Markets is responsible for loan administration and the ongoing operational management of business transactions from conception to maturity. This involves coordinating client onboarding, settlements and funding, booking all positions in our loans management system, Loan IQ, and implementing processes and platform solutions for ongoing … the commodity shipping segments, including tankers, dry bulk, gas, and container shipping, as well as offshore industry service vessels. This involves the coordination of client onboarding, settlements and funding, booking of all positions in our loans management system - Loan IQ - and the implementation of processes and platform … Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

MSS Delivery Lead

London, United Kingdom
Orange SA
for ensuring that all necessary processes, tools, systems, and technologies required to deliver comprehensive security services are correctly configured, integrated, and aligned with the client's specific business requirements and security expectations from the outset. The MSS Delivery Lead ensures that the foundational elements of the service are set … up with precision, guaranteeing that the client receives a seamless and customised security solution that meets their unique needs. The MSS Delivery Lead will have a direct reporting to the UK Head of Client Delivery. Other key stakeholders are the Global MSS Delivery Teams and key stakeholders across … from initial requirements capture, through to design and onboarding of MSS to ensure a high-quality onboarding that meets the client's expectations and business requirements. Support sales and pre-sales teams during requirements gathering and scoping exercises to ensure sufficient information is captured to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager UKI

London, United Kingdom
Rise Up
to discuss implementation and deployment specifics, ensuring a smooth and well-informed transition for the client. Ensure the platform is fully configured from the client's onboarding phase, meeting their specific expectations and enabling seamless adoption. Effectively handle crisis situations while maintaining customer satisfaction and act as … the primary point of contact when needed. Work closely with the sales team to identify upsell and renewal opportunities and serve as the client's advocate within the company. Lead digital training projects from design to execution, coordinating with all stakeholders to ensure flawless delivery aligned with business objectives … and client expectations. Detect upsell and cross-sell opportunities. What You'll Bring To The Team: Experience in SaaS B2B 4 years experience in client onboarding process management Ability to manage multiple projects simultaneously with a strong focus on data, KPIs, and results Proficiency in CRM More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Database Support Coordinator

London, United Kingdom
Pantheon
play a vital role in ensuring our clients have seamless access to crucial investment documents. This role would suit a candidate with experience in client-facing document management systems, first line support, analysis using large sets of data and excellent technical skills. Your Impact Own the Investor Portal (Investor … Information Database) by daily management and maintenance of user access and ensuring accurate and timely document uploads. Support the client onboarding process by ensuring fund, client and user access is accurately set up on a timely basis for a smooth client experience. Ensure data integrity … by organising client and fund set ups cleansing and organizing documents for a smooth client experience. Support the investment process by timely management of the capital activity process. Enhance client experience by providing first-class support using a ticketing management system, resolving queries, and assisting with logins More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager, Revenue & Product

London, United Kingdom
Hybrid / WFH Options
PerchPeek Limited
This unique hybrid role bridges revenue operations, product development, and financial services, with a primary focus on advancing PerchPeek's revenue operations and integrating client-focused financial services into our product suite. You will blend operational excellence with innovation to drive large-scale system, process, and product improvements in … This role reports to the Head of Operations and will work with senior stakeholders across Finance, Sales and Product teams to enhance efficiency, support client onboarding, profitability analysis, and tool integrations in both internal and external financial functions. Responsibilities Whilst every role in a startup has a … platforms and manage tool rollout projects, including training initiatives Collaborate with internal financial functions to implement financial tools, integrations, and automations to streamline operation Client Financial Management Lead financial onboarding processes for new clients, including process mapping, advisory services, and systems setup Develop and maintain client More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Administrator - Trust & Corporate

Devon, United Kingdom
Search-Select LTD
Senior Administrator - Trust & Corporate Our client seeks a Senior Administrator to join their Trust & Corporate team. The purpose of the role is to deliver excellent client administration of a complex portfolio of client trust and company structures and to offer oversight and support to the Trust & Corporate … Responsibilities All aspects of administering your portfolio of entities Maintaining and building excellent relationships with clients and intermediaries through quality service Responding to all client communications in a timely fashion Preparing for and attending client meetings as required Preparation for and attendance at client meetings and preparation … of post meeting file notes and board minutes when required Assisting with client onboarding for new and transferring in business Completion of terminations and transfer outs on a timely basis To complete and input time in the time billing system on a daily basis Arranging payments Assisting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager Client Operations London

London, United Kingdom
Hybrid / WFH Options
Canoe Intelligence
to explore cutting-edge machine learning technology we're looking for you. As a Project Manager, you'll collaborate as a member of our Client Success team to oversee product implementations and training of the Canoe platform. Your goal is to demonstrate Canoe's value and guide clients to … Do: Create and maintain detailed project plans, timelines, and resource allocation strategies to ensure successful implementations. Work with internal cross-functional teams and the client to gather requirements, manage expectations, and ensure alignment with project scope and goals. Identify potential risks and develop mitigation strategies to minimize impact on … s technology offering Lead clients through their Canoe implementation including technology configuration, upstream data connectivity, downstream data integrations, and initial training Organize and conduct client kick-off and weekly project management calls Execute client workflow analysis, design solutions, and aid client integration with Canoe's platform Maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Coordinator

London Area, United Kingdom
Zenzero
within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure, and other common MSP tools Job responsibilities Client Onboarding: Coordinate all onboarding activities, including account creation, service provisioning, hardware/software setup, and internal resource allocation. Liaise with … all onboarding tasks are tracked, documented, and completed within SLAs. Conduct welcome calls and ensure a smooth handover to the support team. Client Offboarding: Manage and track offboarding processes including account deactivation, data retrieval or destruction, hardware return, and access revocation. Ensure security and compliance standards are … Agreement Management: Facilitate changes to service agreements such as license counts, scope changes, and contract renewals or terminations. Work with account managers to ensure client expectations are clearly documented and updated in internal systems. Maintain accurate records of agreement amendments in PSA/CRM tools. Cross-functional Coordination: Act More ❯
Posted:

Service Coordinator

london, south east england, united kingdom
Zenzero
within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure, and other common MSP tools Job responsibilities Client Onboarding: Coordinate all onboarding activities, including account creation, service provisioning, hardware/software setup, and internal resource allocation. Liaise with … all onboarding tasks are tracked, documented, and completed within SLAs. Conduct welcome calls and ensure a smooth handover to the support team. Client Offboarding: Manage and track offboarding processes including account deactivation, data retrieval or destruction, hardware return, and access revocation. Ensure security and compliance standards are … Agreement Management: Facilitate changes to service agreements such as license counts, scope changes, and contract renewals or terminations. Work with account managers to ensure client expectations are clearly documented and updated in internal systems. Maintain accurate records of agreement amendments in PSA/CRM tools. Cross-functional Coordination: Act More ❯
Posted:

Client Services Manager

united kingdom, united kingdom
Kharon
TL; DR Kharon is seeking a full-time, London, U.K. based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon’s evolving platform features, benefits, and More ❯
Posted:

Client Services Manager

Greater London, England, United Kingdom
Kharon
TL;DR Kharon is seeking a full-time, London, U.K. based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon’s evolving platform features, benefits, and More ❯
Posted:

Client Services Manager

london, south east england, United Kingdom
Kharon
TL;DR Kharon is seeking a full-time, London, U.K. based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon’s evolving platform features, benefits, and More ❯
Posted:

Senior Operations Analyst

united kingdom, united kingdom
Coopman Search and Selection | B Corp™
which will be processing an ever increasing volume of digital assets and traditional instruments transactions, as well as onboarding clients and managing client relationships. The core responsibilities shall include, but not be limited to: Owning and improving internal operational processes that are make the day to day … business as efficient as possible Approving daily reconciliations including CASS client money and asset positions Creation of reconciliation processes and automation Onboarding of clients to the exchanges by conducting client queries, due diligence, KYC and AML checks. Supporting the operations of both the crypto and MTF … exchanges. Producing MI and regulatory reporting Resolving client queries in a timely and professional manner Working on ad hoc project focus work to improve the operational efficiency of the business, as well as the BAU activity Experience Required Background in Operations from another Financial Services firm Experience in crypto More ❯
Posted:

Senior Operations Analyst

London Area, United Kingdom
Coopman Search and Selection | B Corp™
which will be processing an ever increasing volume of digital assets and traditional instruments transactions, as well as onboarding clients and managing client relationships. The core responsibilities shall include, but not be limited to: Owning and improving internal operational processes that are make the day to day … business as efficient as possible Approving daily reconciliations including CASS client money and asset positions Creation of reconciliation processes and automation Onboarding of clients to the exchanges by conducting client queries, due diligence, KYC and AML checks. Supporting the operations of both the crypto and MTF … exchanges. Producing MI and regulatory reporting Resolving client queries in a timely and professional manner Working on ad hoc project focus work to improve the operational efficiency of the business, as well as the BAU activity Experience Required Background in Operations from another Financial Services firm Experience in crypto More ❯
Posted:
Client Onboarding
10th Percentile
£28,500
25th Percentile
£32,875
Median
£45,000
75th Percentile
£72,500
90th Percentile
£87,000