526 to 550 of 939 Client Onboarding Jobs in the UK

Implementation & Project Delivery Manager

Location
Cheltenham, England, United Kingdom
Implementation & Project Delivery Manager is responsible for leading the successful onboarding of new Workplace Supplies customers whilst delivering strategic internal projects across Commercial. The role ensures customers experience a seamless transition from contract award through to go-live, hypercare and handover into business-as-usual operations. Alongside customer … policies and procedures. About You Essential Experience within the Workplace Supplies, Office Products, Facilities Supplies or B2B distribution sector. Proven project management and customer onboarding experience. Experience managing multiple projects simultaneously. Strong stakeholder management and influencing skills. Excellent organisational, planning and time management abilities. Strong communication, presentation ...

[C]-Business Analyst Level 4

Location
Glasgow, Scotland, United Kingdom
advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity … compliance with card network regulations (Visa, Mastercard, Maestro, Pulse, AMEX) and regulatory policies.Oversee workflow management, queue balancing, and SLA performance.Support new process transitions and client onboarding.Participate in audits and implement corrective actions.Collaborate with client stakeholders, quality assurance (QA) team, and Learning Experience (LX teams) to improve process performance.Qualifications ...

Strategic Technical Account Manager — Data Security

Location
Greater London, England, United Kingdom
Varonis platforms, perform proactive health checks, share best practices, and collaborate with Sales to identify upsell opportunities while developing deep knowledge of each client’s security environment. #J-18808-Ljbffr ...

Digital Customer Success Manager, Global

Location
Greater London, England, United Kingdom
lifecycle.Working closely with Customer Success Managers, Customer Success Leadership, and cross-functional teams, you will create data-driven, personalized customer journeys that support onboarding, product adoption, customer health, engagement, retention, and renewal readiness. Leveraging Gainsight and other customer engagement platforms, you will help deliver the right experience … right time while enabling Customer Success Managers to focus on high-value customer interactions.**Responsibilities*** Design, build, and optimize digital customer journeys across onboarding, adoption, engagement, customer health, and renewal stages.* Partner with Customer Success Managers and business stakeholders to identify key customer lifecycle moments and engagement opportunities. ...

Data Analyst I

Location
Manchester, England, United Kingdom
colleagues across the world to ensure critical business data is accurate, complete, and delivered seamlessly. You'll play a key role in supporting new client implementation, managing data quality processes, and helping clients successfully transition into our systems. Your work will directly contribute to delivering an outstanding customer experience … utility bill payment programmes for your designated clients Work closely with clients to open, transfer, and close facilities. Collect, validate, and maintain important client data. Produce and analyse reports to support business operations. Monitor data quality and identify opportunities for process improvements. Collaborate with Client Management and operational ...

Operations Manager

Location
Greater London, England, United Kingdom
priorities in a fast‐paced environment Strong attention to detail and personal ownership Ability to work cross‐functionally with different teams Experience in customer onboarding, implementation or project coordination is desirable Experience creating documentation, process guides or knowledge‐base content is desirable Experience with customer support platforms such … right to work in the UK Subject to pre‐employment checks, including a DBS check and employment references Core Competencies Demonstrates expertise in customer onboarding, implementation, and support operations, with a strong focus on process improvement and cross‐functional collaboration. Proficient in utilizing customer support platforms and automation ...

Europe Tech Partnership Director

Location
Greater London, England, United Kingdom
formation and management of mutually beneficial commercial relationships with Insider’s technology partners in Europe. You will work cross-functionally across marketing, sales, onboarding and customer success teams, to help in the execution of go-to-market strategies and programs to drive selection, onboarding and enablement … Generate leads & manage your pipeline generated through and with your technology partners Collaborate with internal teams to grow Channels for Insider: Sales, Marketing, Onboarding & Customer Success teams. Leverage your technology partners to continually enhance Insider’s brand recognition Collaborate with regional field marketing team to engage your technology ...

Senior Service Desk Analyst

Location
United Kingdom
across the Service Desk. THE ROLE As a Senior Service Desk Analyst, you’ll provide 2nd and 3rd line technical support, assist with customer onboarding, and support the delivery of infrastructure and cloud solutions. You’ll be a key escalation point for the Service Desk, helping to resolve … issues. Support Microsoft Intune, Entra ID and endpoint management. Build, configure and deploy laptops, desktops and mobile devices. Assist with the technical onboarding of new customers. Configure and support networking equipment, including firewalls, switches, wireless networks and VPNs. Support infrastructure projects, cloud migrations and system upgrades. Maintain secure ...

Senior Service Desk Analyst

Location
Manchester, England, United Kingdom
across the Service Desk. THE ROLE As a Senior Service Desk Analyst, you’ll provide 2nd and 3rd line technical support, assist with customer onboarding, and support the delivery of infrastructure and cloud solutions. You’ll be a key escalation point for the Service Desk, helping to resolve … issues. Support Microsoft Intune, Entra ID and endpoint management. Build, configure and deploy laptops, desktops and mobile devices. Assist with the technical onboarding of new customers. Configure and support networking equipment, including firewalls, switches, wireless networks and VPNs. Support infrastructure projects, cloud migrations and system upgrades. Maintain secure ...

Senior Functional Consultant Brighton, East Sussex, United Kingdom - Information Technology - I[...]

Location
Brighton, England, United Kingdom
Cash (O2C) processes with technical consulting and solution design capabilities. The ELR Technologist is both a trusted advisor and implementation lead, helping accelerate customer onboarding, reduce deployment friction, improve implementation consistency, and create successful customer outcomes. #LI-Remote What Your Responsibilities Will Be Regulatory Translation & Solution Design Partner … discovery sessions. Implementation & Delivery Leadership Guide implementation teams (both internal and external), and integration teams through mandate-specific requirements and design decisions. Support onboarding and deployment activities for new ELR customers and partners. Provide consultation during project execution to ensure successful implementation outcomes. Identify risks, gaps, and dependencies ...

Implementation Manager

Location
Greater London, England, United Kingdom
looking for a mid-level Implementation Manager based in either our HQ in London or our Operations Hub in Barcelona to lead customer onboarding and technical implementation projects across our enterprise and mid-market clients. This is a high-impact and strategic role within our Operations Team … alongside our Customer Success team and is ideal for someone who thrives at the intersection of project management, client consulting, and technical delivery. This role is hands-on. You will take ownership of complex implementations, work cross-functionally with Sales, Product, and Operations, and ensure our customers successfully deploy ...

2nd/3rd Line Support Engineer - Bracknell, Berkshire

Hiring Organisation
Xact Placements Limited
Location
Bracknell, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£34,000 - £40,000 per annum
client are a leading Microsoft-focused Managed Services Provider delivering exceptional IT support and solutions to a wide range of clients. As part of their ongoing growth, they are looking for a highly skilled and proactive 2nd Line Support Technician to join their team. If you are passionate about … technology and looking to advance your career in a dynamic and client-focused environment, this could be the company for you! Job Summary As a 2nd/3rd Line Support Engineer, you will be responsible for handling more complex technical issue, either from direct client contact, or escalation. ...

Senior Solutions Architect (Post-Sales), UK & EMEA - Remote

Location
Greater London, England, United Kingdom
Partner with CSMs as the technical lead on a portfolio of EMEA accounts, owning their technical success from onboarding onwards. Lead customer onboarding, making sure new customers are set up properly and see value quickly. Design and manage migration strategies (for example from Segment, mParticle ...

Customer Operation Manager

Location
Greater London, England, United Kingdom
Kody. Responsibilities Customer Support: Serve as the primary point of contact for customer enquiries, providing timely and accurate responses Issue Resolution: Investigate and resolve client issues, escalating complex matters to the appropriate team members when necessary and ensuring prompt resolution. Onboarding Assistance: Assist clients with the onboarding … ensure they fully understand our products and services, empowering them to utilise our platform effectively Documentation and Reporting: Maintain a comprehensive record of client interactions, including inquiries, resolutions and feedback. Generate reports on client activity and trends to inform decision-making and improve processes. Relationship Management: Cultivate strong ...

Customer Success Manager - Care Sector

Hiring Organisation
Midland Search Ltd
Location
London, United Kingdom
Employment Type
Permanent
Salary
£65,000
Client Success Manager Care Sector Workforce Technology £55,000£65,000 base DOE, remote-first, supporting customers across the UK Our client is a fast-growing workforce technology company helping care providers cut agency staffing costs and manage temporary staff more effectively. As they build out their … customer base, this newly created role is an important hire: it's the company's first dedicated Client Success appointment, and the right candidate will be able to shape how every client experiences the platform from signature onward. Winning a client is only the start. ...

Enterprise Onboarding Engineer

Location
Greater London, England, United Kingdom
delivering a market leading user experience, we’d like to talk to you. Job Description We are looking for a talented Enterprise Onboarding Engineer to join our growing global team at Sectigo. The Enterprise Onboarding Engineer is a highly skilled professional who will be responsible … internal and external stakeholders at Sectigo. The success factors of this individual are based on seamless experiences with customers during the implementation and onboarding process while navigating the resolution of technical issues as they arise. Here are the core functions, responsibilities, and expectations for this role: Provide production ...

Business Administration Apprenticeship - Cheshire

Hiring Organisation
THG (The Hut.com Limited)
Location
Meridian House, Gadbrook Way, Cheshire, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,224 a year
onboarding of new clients into the Customer Experience function, coordinating project plans, channel set-up, testing and stakeholder communication so every client goes live smoothly and on time. Key Responsibilities: Maintain onboarding project plans and trackers for assigned clients, minute onboarding calls … produce regular status summaries for internal and client audiences Support configuration of customer service channels (email, live chat, phone, social and marketplace), including auto-responses, macros, routing rules, SLAs and holiday calendars Assist with knowledge base/FAQ setup and configure user accounts, roles and permissions Draft ...

Equities Client Connectivity Product Lead

Location
Greater London, England, United Kingdom
J.P. Morgan is seeking an Electronic Client Solutions Analyst/Associate in the Equities Client Connectivity Product team to manage electronic onboarding and client connectivity processes. You will partner with sales, trading and product teams to deliver tailored solutions that ensure seamless integration and expansion … execution offering. You will develop technical expertise, build strong client relationships, and contribute to the team's success while coordinating with product owners, #J-18808-Ljbffr ...

FS Customer & Service Excellence Consultant – Senior Manager

Location
Greater London, England, United Kingdom
customer and employee experience, their operations, incentives and behaviours - all accelerated by the right technologies. We focus on transformation across all areas of our client’s businesses that interact with the customer/client including marketing, sales & distribution, service, client/broker relationship management, underwriting and pricing. … Directors to identify and convert sales opportunities Lead the development of sales materials with a deep understanding of digital banking, wealth platforms, insurance and client needs Oversee teams conducting competitor analysis and market analysis to form a view of the appropriate digital solutions for target markets and clients Lead ...

Lead Product Analyst

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
Salary
£95,000
client is a global money transfer technology company. Company Description Our client is a global technology company, building the best way to move and manage the worlds money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making … driven and innovative growth decisions while helping to combat financial crime. Financial Crime (Servicing) Platform is our internal risk infrastructure tool that unifies customer onboarding, identities and transaction monitoring controls, ensuring our client is protected against financial crime and meets regulatory requirements and standards. You will lead ...

Account Executive UK/EU - German Speaking

Location
Greater London, England, United Kingdom
opportunities.Deliver compelling product demonstrations and presentations that clearly communicate ATG’s value proposition.Structure and negotiate commercial agreements that deliver value for both the client and ATG.Maintain accurate pipeline and sales activity tracking within CRM tools (e.g. Salesforce).Analyse market trends and competitor activity to identify new growth opportunities.Collaborate with … Client Success, Marketing and Product teams to ensure smooth onboarding and long-term client success.Key Requirements • Fluent in German & English language (required), to sell into the European market.• Fluent in French (desirable)• Proven experience in a new business, sales or business development role.• Strong prospecting ...

Senior Customer Success Manager

Hiring Organisation
Braze
Location
London, UK
Employment Type
Full-time
established brands to help them realize value from their investment in Braze. What you'll doPartner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customersBe your customers' main point of contact and trusted advisor at BrazeDrive feature adoption by building … Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlesslyWork with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity. Act as a point of escalation ...

Lead Product Analyst

Location
Westminster, West End, United Kingdom
client is a global money transfer technology company. Company Description Our client is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad … driven and innovative growth decisions while helping to combat financial crime. Financial Crime (Servicing) Platform is our internal risk infrastructure tool that unifies customer onboarding, identities and transaction monitoring controls, ensuring our client is protected against financial crime and meets regulatory requirements and standards. You will lead ...

Customer Success Manager (ERP/Cloud Solutions) – Fleet/ Hybrid

Hiring Organisation
Arden Resourcing Limited
Location
Fleet, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
main point of contact and trusted advisor across your accounts • Running regular customer reviews and identifying any risks or opportunities • Supporting customer onboarding and ongoing adoption of software solutions • Identifying opportunities for upselling and cross selling • Working closely with Sales, Support, Consultancy, Project Management and Development teams • Monitoring … helping improve the overall customer experience • Maintaining accurate CRM records and account plans Person Fit: • Experience in Customer Success, Account Management or a similar client facing role • Ideally experience within ERP, SaaS, business software or the wider technology sector • Strong relationship building and stakeholder management skills • Commercial awareness with ...

Service Consultant

Location
United Kingdom
tailor the product setup and configuration accordingly. Translate customer requirements into clear implementation plans and provide recommendations based on Firstup implementation best practices. Onboarding, Implementation, and Customization: Lead customers through the end-to-end onboarding and implementation process, offering expert guidance on setting up the product … Bachelor's Degree in a tech related field or a related field of study, or equivalent experience. Three or more years of experience in client-facing roles such as Solutions Consultant, Implementation Consultant, Professional Services Consultant, Solutions Engineer, or similar within a SaaS organization that has $100M+ in ARR. ...