26 to 50 of 52 Customer Analytics Jobs in the UK

CRM & CUSTOMER ANALYST READING – 3 DAYS A WEEK *Please note, this company is unable to sponsor, and you must be a UK resident to apply* THE COMPANY This online destinate for buying wine online offers 1200 wines, spirits and gifts to choose from which are then delivered straight to your door. The CRM and customer analytics function … is growing so it’s a really exciting time to join! THE ROLE This client is looking for a data-driven professional to lead customer and CRM analytics, where you’ll be building and owning campaign analytics dashboards, delivering ad hoc insights to support planning, and working closely with the CRM team on campaign timing, segmentation, and … customer volumes. You’ll collaborate across data, insight, BI, and finance teams to design and evolve the customer database, ensuring it delivers accurate and actionable insights. There is a clear ambition for innovation and drive data within the business. SKILLS + EXPERIENCE You must have SQL experience Dashboarding experience in either Tableau or Power BI Ideally you will More ❯

Analytics Engineer Hybrid (2 days/week in London) £50,000 – £70,000 base Join a small, high-impact data team at a fast-growing health-tech company focused on helping people lead healthier lives. You’ll play a key role in shaping the company’s analytics infrastructure using modern tools and workflows, no legacy systems or red … connectors for third-party APIs Collaborate with product, engineering, and marketing teams to understand data needs and deliver actionable insights Develop internal data products focused on areas such as customer behaviour, product usage, traffic analytics, and attribution Support light data visualisation work (ThoughtSpot preferred, but tooling is flexible) Work across: customer analytics, product analytics and … marketing insights What We're Looking For 2–3 years of experience in analytics or data engineering Comfortable owning data workflows end-to-end: ingestion, modelling, and delivery Strong SQL skills with experience writing clean, modular, and testable code Proficiency with dbt in a production environment Bonus: experience building custom connectors or working with Python A proactive mindset and More ❯

Analytics Engineer Hybrid (2 days/week in London) £50,000 – £70,000 base Join a small, high-impact data team at a fast-growing health-tech company focused on helping people lead healthier lives. You’ll play a key role in shaping the company’s analytics infrastructure using modern tools and workflows, no legacy systems or red … connectors for third-party APIs Collaborate with product, engineering, and marketing teams to understand data needs and deliver actionable insights Develop internal data products focused on areas such as customer behaviour, product usage, traffic analytics, and attribution Support light data visualisation work (ThoughtSpot preferred, but tooling is flexible) Work across: customer analytics, product analytics and … marketing insights What We're Looking For 2–3 years of experience in analytics or data engineering Comfortable owning data workflows end-to-end: ingestion, modelling, and delivery Strong SQL skills with experience writing clean, modular, and testable code Proficiency with dbt in a production environment Bonus: experience building custom connectors or working with Python A proactive mindset and More ❯

Customer Experience Officer Remote (Preferred GMT+4 1h) Location : Remote (Preferred GMT+4 1h) Language : Native English (C2 required) About the Company Our client is a leading liquidity and technology provider specializing in the crypto and foreign exchange (FX) industries. With over 10 years of experience, they deliver advanced B2B tech solutions that empower brokers and financial institutions to scale faster … while minimizing infrastructure costs. Their clients include licensed brokers, crypto exchanges , hedge funds , and asset managers globally. Position Overview The Customer Experience Officer will play a strategic role in enhancing and optimizing the customer journey across all business lines.Reporting directly to the Chief Strategy Officer and Chief Customer Officer , this role involves collaborating with multiple teams to … consistently advocate for client needs and improve satisfaction and retention. The primary focus will be on customer journey design , cross-functional coordination , platform audits , and the use of analytics to drive improvements in customer experience and retention. Key Responsibilities Customer Journey Design : Design and implement comprehensive customer journeys to ensure seamless user experiences across all More ❯

a global impact, and ready to excel in a dynamic, high-energy environment. Join our team and help shape the future of AI. 🌎 Location and Legalities This full-time Customer Success Manager position is based onsite in our brand-new Ultralytics office in London, UK, with a hybrid model of 3 days in-office and 2 days remote. Applicants … must have legal authorization to work in the UK, as Ultralytics does not provide visa sponsorship. 🚀 What You'll Do As a Customer Success Manager at Ultralytics, you will be the primary advocate for our users, ensuring they derive maximum value from our products, including our open-source YOLO models and the Ultralytics HUB platform. Key responsibilities include: Manage … the entire customer lifecycle, from onboarding to renewal, for our diverse user base, including key enterprise accounts. Develop and implement effective retention strategies to foster long-term customer loyalty and minimize churn. Utilize our CRM (primarily HubSpot ) to track all customer interactions, manage pipelines, and generate reports on customer health metrics . Serve as the voice More ❯

a global impact, and ready to excel in a dynamic, high-energy environment. Join our team and help shape the future of AI. 🌎 Location and Legalities This full-time Customer Success Manager position is based onsite in our brand-new Ultralytics office in London, UK, with a hybrid model of 3 days in-office and 2 days remote. Applicants … must have legal authorization to work in the UK, as Ultralytics does not provide visa sponsorship. 🚀 What You'll Do As a Customer Success Manager at Ultralytics, you will be the primary advocate for our users, ensuring they derive maximum value from our products, including our open-source YOLO models and the Ultralytics HUB platform. Key responsibilities include: Manage … the entire customer lifecycle, from onboarding to renewal, for our diverse user base, including key enterprise accounts. Develop and implement effective retention strategies to foster long-term customer loyalty and minimize churn. Utilize our CRM (primarily HubSpot ) to track all customer interactions, manage pipelines, and generate reports on customer health metrics . Serve as the voice More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

marketing and technical engineering—to ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving: Ensure client satisfaction by addressing … challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a strong portfolio of building lasting client relationships. Excellent Communicator: Your exceptional communication skills allow you More ❯

marketing and technical engineering—to ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving: Ensure client satisfaction by addressing … challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a strong portfolio of building lasting client relationships. Excellent Communicator: Your exceptional communication skills allow you More ❯

monitoring, and overall reliability. You will be part of a cross-functional team dedicated to implementing robust DevOps practices and enhancing infrastructure and site reliability engineering (SRE). A customer-focused mindset is essential, as the team collaborates closely with stakeholders to ensure solutions meet business and user needs. In addition to a focus on observability, you will contribute … our selection for our customers. You will own the processes for evaluating, integrating, and automating these processes. You'll also take a key role in developing our product and customer analytics at AudioStack. You will be working as part of our AI/ML team, working closely with our machine learning engineers, software engineers, and product owners to More ❯

CUSTOMER DATA SCIENTIST £80,000 - £90,000 LONDON - 2 DAYS A WEEK *Please note, you must be a UK resident to apply with full right to work in the UK* THE COMPANY This company is a leading global, privately owned media group known for its diverse portfolio of iconic. With operations spanning publishing, audio, and out-of-home advertising … growth with tailored strategies for each market. In the UK, the focus is on establishing best practices and operating as a boutique consultancy within the wider organisation-enhancing audience analytics and supporting local and European teams with strategic insights and data-driven recommendations. SKILLS + EXPERIENCE SQL and Python AB testing Product and customer analytics experience Good More ❯

Are you passionate about customer journey? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. This role is all about being the go-to person for ensuring an exceptional client experience … smooth, simple, and hassle-free interactions for clients. From pinpointing UI glitches to tackling usability problems, you'll play a key role in enhancing the overall client journey. The Customer Experience Officer will proactively enhance and optimize the customer journey across all business lines. Reporting directly to the Chief Strategy Officer and Chief Customer Officer, this role … involves strategic coordination with compliance, legal, finance, sales, Salesforce team, customer support and other teams to consistently advocate for client needs and satisfaction What your responsibilities will include: Craft and manage seamless, end-to-end customer journeys that deliver exceptional user experiences every time. Bring teams together! Collaborate across compliance, legal, finance, sales, and customer support to More ❯

assignment rate to umbrella 6-month contract Predominately remote - occasional travel to London Working with a leading retail client who are looking for an experienced analyst to join their customer analytics team.The role will involve delivering high-quality insights into customer behaviour, marketing performance and loyalty schemes to drive strategic decisions and business growth. Insights Analyst, key … skills: Python and SQL knowledge Databricks or BigQuery - highly desirable Stakeholder management Previously worked within customer behaviour, marketing schemes and loyalty schemes Retail experience We are committed to fostering a diverse and inclusive recruitment process. We actively seek talented individuals from all backgrounds, perspectives, and experiences. Reasonable Adjustments: Respect and equality are core values to us. We are proud More ❯

we're proud of. And you can play your part too, we are looking for a new Senior Digital Analyst ideally with an agency background and experience of product analytics to join our dedicated Digital Channels team. This is an exciting new role in which you'll have the opportunity to make a real difference and see the impact … looking for a new Senior Digital Analyst to perform in-depth analysis of the performance of our marketing campaigns for our digital products and services. Covering digital sales performance, customer analytics, digital acquisition and attribution performance and web analysis you will identify areas of opportunity to improve the performance of all of our digital products and services. You … of Digital within the Society. What will you bring to the role? We're looking for someone who can demonstrate: Strong experience of product marketing campaign analysis using Google Analytics, ideally within an agency setting Experience of acquisition, attribution and ecommerce, with use of Big Query and SQL Strong knowledge of website monitoring and evaluation tools, including AB testing More ❯

Head of Commercial Analytics £135,000 + Bonus + Equity London, Hybrid A leading global marketplace is hiring a Head of Commercial Analytics to steer strategic commercial performance and lead a high-impact analytics function across a highly competitive consumer sector in the UK. The Role You'll oversee a senior team across Pricing, Trading, and Customer Analytics - using data to drive strategy, defend market share, and unlock growth opportunities. This is a commercial, P&L-focused role where analytics is central to decision-making and business performance. Your Impact Own and lead analytics across pricing, promotions, customer behavior, and trading performance Partner closely with Strategy, Commercial, and Marketing to drive revenue … and market share growth Identify and action opportunities across core and emerging customer segments Develop experienced senior managers while remaining close to the most business-critical analytical work What We're Looking For Experience leading large, high-performing analytics teams (including managing other managers) Deep commercial acumen - with a strong grip on pricing, trading, and end-to-end More ❯

Head of Commercial Analytics £135,000 + Bonus + Equity London, Hybrid A leading global marketplace is hiring a Head of Commercial Analytics to steer strategic commercial performance and lead a high-impact analytics function across a highly competitive consumer sector in the UK. The Role You'll oversee a senior team across Pricing, Trading, and Customer Analytics - using data to drive strategy, defend market share, and unlock growth opportunities. This is a commercial, P&L-focused role where analytics is central to decision-making and business performance. Your Impact Own and lead analytics across pricing, promotions, customer behavior, and trading performance Partner closely with Strategy, Commercial, and Marketing to drive revenue … and market share growth Identify and action opportunities across core and emerging customer segments Develop experienced senior managers while remaining close to the most business-critical analytical work What We're Looking For Experience leading large, high-performing analytics teams (including managing other managers) Deep commercial acumen - with a strong grip on pricing, trading, and end-to-end More ❯

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on a range of projects within the customer analytics … good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS More ❯

and receive over 1 million bookings every month! THE ROLE As a Senior Analyst, you can expect to be involved in the following: Take ownership on B2C or B2B customer analytics projects from the business Deliver on projects to understand trends, CLTV, segmentation, etc Providing actionable insights to senior stakeholders across the business and improving their overall profitability … and Python YOUR SKILLS AND EXPERIENCE SQL experience is required Dashboarding experience is needed Python experience is a plus Experience working either on marketplaces or B2B is a plus Customer Analytics experience required BENEFITS Salary up to £70,000 Great opportunity to lead on projects Plenty of opportunity to progress within the business How to apply Express your More ❯

and receive over 1 million bookings every month! THE ROLE As a Senior Analyst, you can expect to be involved in the following: Take ownership on B2C or B2B customer analytics projects from the business Deliver on projects to understand trends, CLTV, segmentation, etc Providing actionable insights to senior stakeholders across the business and improving their overall profitability … and Python YOUR SKILLS AND EXPERIENCE SQL experience is required Dashboarding experience is needed Python experience is a plus Experience working either on marketplaces or B2B is a plus Customer Analytics experience required BENEFITS Salary up to £70,000 Great opportunity to lead on projects Plenty of opportunity to progress within the business How to apply Express your More ❯

to answer big questions: How can we acquire more high-value partners? What does profitability look like by salon, region, or cohort? How do we optimize pricing and drive customer loyalty? Expect to deep dive into customer segmentation, lifetime value, cohort behaviour , and funnel performance -all powered by a strong modern stack: Redshift, SQL, Python, and Looker . … You'll thrive in this role if you: Love solving business problems with data Have strong SQL and some Python experience Have worked on customer analytics, growth or pricing problems Can confidently present to senior stakeholders You'll be working with experienced Lead Analysts, and the CFO will be one of your key stakeholders.??Hybrid - 2 days per More ❯

users all over the world. THE ROLE This role is primarily a Data Analyst position with components of Data Science. While much of your time will focus on traditional customer analytics, you will also be expected to undertake Data Science projects, including forecasting models, rapid feedback cycles, and advanced A/B testing. YOUR SKILLS AND EXPERIENCE Python More ❯

a candidate with a minimum of 12 months experience with a similar role with good knowledge of Cognos (or similar) and Microsoft Excel. Duties Include: Production of business and customer analytics including reports and dashboards Wrangling data using our data science software to build informative data sets Working with different functions to develop KPI's and integrate them More ❯

a digital platform to users worldwide. THE ROLEThis role is primarily a Data Analyst position with components of Data Science. While much of your time will focus on traditional customer analytics, you will also be expected to undertake Data Science projects, including forecasting models, rapid feedback cycles, and advanced A/B testing. YOUR SKILLS AND EXPERIENCEPythonSQL Experience More ❯

a digital platform to users worldwide. THE ROLEThis role is primarily a Data Analyst position with components of Data Science. While much of your time will focus on traditional customer analytics, you will also be expected to undertake Data Science projects, including forecasting models, rapid feedback cycles, and advanced A/B testing. YOUR SKILLS AND EXPERIENCEPythonSQL Experience More ❯