26 to 50 of 55 Customer Analytics Jobs in the UK

understanding of data engineering, analysis, and business intelligence tools to support informed decision-making across the company. Data is central to the Client’s success, underpinning how they understand customer behaviour, track performance, and respond to trends. You will contribute to the growth and optimisation of their newly developed data warehouse while also designing and delivering best-in-class … reporting across all areas of the business. Over time, this role will evolve to include in-depth customer analytics and segmentation to drive enhanced business performance. Responsibilities: Design, build, and maintain ETL pipelines, ensuring data is structured and accessible to support all areas of the business. Integrate datasets from various sources to provide a unified customer and … activity-level view. Collaborate with department leads across Marketing, Finance, Product, Logistics, and Customer Services to understand and deliver on data and reporting requirements. Develop and maintain Looker dashboards, delivering actionable insights with intuitive drilldowns and visualisations. Translate stakeholder needs into robust, user-friendly reporting solutions. Manage the reporting backlog using JIRA, clearly communicating timelines, delays, and updates to More ❯

understanding of data engineering, analysis, and business intelligence tools to support informed decision-making across the company. Data is central to the Client’s success, underpinning how they understand customer behaviour, track performance, and respond to trends. You will contribute to the growth and optimisation of their newly developed data warehouse while also designing and delivering best-in-class … reporting across all areas of the business. Over time, this role will evolve to include in-depth customer analytics and segmentation to drive enhanced business performance. Responsibilities: Design, build, and maintain ETL pipelines, ensuring data is structured and accessible to support all areas of the business. Integrate datasets from various sources to provide a unified customer and … activity-level view. Collaborate with department leads across Marketing, Finance, Product, Logistics, and Customer Services to understand and deliver on data and reporting requirements. Develop and maintain Looker dashboards, delivering actionable insights with intuitive drilldowns and visualisations. Translate stakeholder needs into robust, user-friendly reporting solutions. Manage the reporting backlog using JIRA, clearly communicating timelines, delays, and updates to More ❯

DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest … heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights … and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll More ❯

The Customer Insights Manager will be responsible for leading customer research initiatives within the marketing organisation, focusing on the day-to-day management of research projects. Reporting to the Marketing Research Manager, the ideal candidate will: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives, in collaboration with internal stakeholders and external … results in a compelling way for a range of internal audiences, including senior business and marketing leaders. Synthesize information from multiple insight sources, including primary research, third-party data, customer analytics, and marketing/media performance. Identify and utilise the most relevant data sources to address key project questions. Requirements Essential: Minimum 5 years' experience in a research More ❯

fast and building the data foundations that will shape the future of retail performance. The Opportunity As an Implementation & Insights Consultant , you'll sit at the heart of our customer analytics function, helping some of the world's largest retailers make smarter, faster decisions. You'll use SQL and BI tools to explore complex operational data, uncover trends … and turn those findings into clear, actionable insights. You'll work closely with our Customer, Product and Implementation teams to ensure that the data powering Quorso's platform is accurate, meaningful, and easy for our clients to act on. This is an analytical role focused on insight generation - not building data pipelines or warehouses. What you'll do Partner … with enterprise customer teams to understand business operations and define analytical requirements. Use SQL and BI tools (Power BI, Tableau, Looker) to analyse large, messy retail datasets and surface meaningful insights. Create dashboards and visualisations that highlight store performance, identify improvement opportunities and measure results. Translate data findings into practical recommendations that drive operational excellence. Collaborate with Product, Customer More ❯

growing data team. This is a high impact role, sitting across marketing, digital, and trading, where you'll be driving key strategic decisions through data. You'll be analysing customer and product data, helping to shape brand and marketing strategy, and influencing senior leadership with your insight. It's a fantastic opportunity for someone with strong retail or consumer … experience who loves turning data into real business outcomes. THE ROLE: As Senior Insight Analyst, you will: Lead on customer and product insight projects that support key areas of the business including digital, trading, and brand. Deliver regular reporting, deep dives, and ad-hoc insight to shape business performance. Be the go-to person for all things customer behaviour, segmentation, retention, and LTV. Support analytics on campaign performance, digital attribution, and conversion rate optimisation. Help maintain and improve dashboards and encourage data-driven decision-making across teams. YOUR SKILLS & EXPERIENCE: Minimum 4 years' experience in a marketing or customer analytics role, ideally in retail or fashion. Strong commercial awareness and ability to work cross More ❯

Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯

Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯

Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯

status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM … strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with some More ❯

status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM … strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with some More ❯

Job Title: Customer Insights Manager Location: Shoreditch (Hybrid – 2 days per week onsite) Duration: 12 months contract initially Max. Budget: £46k per annum + paid holidays + pension or £240 per day Inside IR35 What you’ll do: The Customer Insights Manager will have responsibility for customer research within the EMEA Digital Media Marketing organisation, with focus … on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: - Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives in partnership with internal stakeholders and external agencies Analyse and report result in a compelling manner to share and present to various internal … stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customer analytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project What you’ll need to succeed: A More ❯

could work well. Most importantly though you have to be ambitious and keen to develop a career long-term. Role Responsibilities: Identify, generate and qualify new sales leads through customer analytics, predictive marketing processes, and existing customers. Explain the benefits of solutions and services to potential clients in a concise manner that creates further product curiosity. Prospect new … customers and leads assigned as part of a pooled resource group. Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory. Prospect identification, acquisition of contact data. Run sales campaigns including creating sequenced email to create new sales opportunities. Utilize social media platforms to connect and further score potential leads. Pilot new sales enablement More ❯

operating models, and technology blueprints that align IT strategy with business outcomes Strong grasp of TOGAF or equivalent frameworks Defining integration architectures connecting core platforms, policy admin systems, and customer touchpoints Experience with insurance-relevant regulations (Solvency UK, FCA Consumer Duty) Insurance Technology Depth: Hands-on experience with insurance vendor landscape (Guidewire, Salesforce Financial Services Cloud, or equivalent platforms … Understanding how cloud, data platforms, and AI enable transformation-underwriting automation, claims processing, customer analytics Proven ability to solution and implement tech-enabled platforms for Tier 1 insurance clients Leadership & Delivery: Led multi-disciplinary architecture teams through discovery, design, and delivery Comfortable presenting architectural strategies to senior stakeholders and defending technical decisions Commercially aware -spotting opportunities to grow More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯