26 to 50 of 60 Customer Engineer Jobs in the UK

revolutionising the way businesses in the renewable energy sectors operate. We provide a powerful, intuitive platform designed to streamline workflows, improve compliance, and enhance customer experience. Our software enables low-carbon technology installers to manage their processes effectively, ensuring seamless operations throughout the entire customer journey. As part … of our mission to power the net-zero revolution, we are growing our team and looking for a Customer Support Engineer to play a crucial role in helping our customers get the most out of Payaca. The Role As a Customer Support Engineer , you will be … the frontline of our customer success efforts, helping users troubleshoot issues, optimise their workflows, and integrate Payaca with their existing tools. This is not just a traditional support role; you'll work closely with both customers and our engineering team to diagnose problems, improve our documentation, and help shape More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations … tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling More ❯

meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our … this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately, in a timely manner and professionally to all service calls More ❯

meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our … this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately, in a timely manner and professionally to all service calls More ❯

Customer Integration Engineer (CIE) Remote worker, ideally based in the South or Southwest area, with frequent travel to the Brighton Head Office and customer sites 37.5 hours per week, Monday to Friday £40,000 - £45,000 per annum Our client is a UK technology company with team More ❯

days, and paid parental leave. Monthly social events Competitive remuneration and Annual Performance Bonus Generous Employee Referral program Job Overview This role requires a customer-focused mindset, excellent problem-solving skills, and a sound understanding of web technologies and databases. As a Customer Support Engineer at Protecht … AWS-based environments Communicate technical concepts in a clear, concise manner to customers with varying levels of technical expertise. Maintain a high level of customer satisfaction by providing timely solutions and proactive follow-ups. Stay updated with the latest product features, new releases, and updates to provide accurate guidance … to customers. Troubleshoot database-related issues, including data retrieval, data integrity, and SQL query performance. Be part of a weekly on-call customer support roster. Document troubleshooting steps, solutions, and best practices in internal knowledge bases and customer-facing FAQs. Monitor recurring customer issues and report trends More ❯

days, and paid parental leave. Monthly social events Competitive remuneration and Annual Performance Bonus Generous Employee Referral program Job Overview This role requires a customer-focused mindset, excellent problem-solving skills, and a sound understanding of web technologies and databases. As a Customer Support Engineer at Protecht … AWS-based environments Communicate technical concepts in a clear, concise manner to customers with varying levels of technical expertise. Maintain a high level of customer satisfaction by providing timely solutions and proactive follow-ups. Stay updated with the latest product features, new releases, and updates to provide accurate guidance … to customers. Troubleshoot database-related issues, including data retrieval, data integrity, and SQL query performance. Be part of a weekly on-call customer support roster. Document troubleshooting steps, solutions, and best practices in internal knowledge bases and customer-facing FAQs. Monitor recurring customer issues and report trends More ❯

Software Development Engineer II, Amazon Customer Service Amazon's Customer Service organization is looking to expand its software engineering team to help drive automation and defect reduction for customers. We are searching for smart, energetic, and passionate software development engineers to solve complex technical problems and to … work with engineering and business teams distributed across the globe. Amazon's Customer Service (CS) department is seeking an experienced software development engineer (SDE) to join the team. CS is the heart of Amazon; our vision is to be "Earth's most customer-centric company; to build … come to find and discover anything they might want to buy online." Key job responsibilities The successful candidate will work within the Amazon Stores Customer Service (ASCS) Product and Tech team and own the delivery of technical changes from a strong roadmap of projects. The projects range from introducing More ❯

Join Mercury Systems as a Customer Support/Component Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead … technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure optimal performance and reliability of avionics and defense systems . You will manage technical investigations, resolve obsolescence challenges, and support customers with … warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB) . Ensure counterfeit prevention , including reporting and More ❯

Join Mercury Systems as a Customer Support/Component Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead … technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure optimal performance and reliability of avionics and defense systems . You will manage technical investigations, resolve obsolescence challenges, and support customers with … warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB) . Ensure counterfeit prevention , including reporting and More ❯

Join Mercury Systems as a Customer Support/Component Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead … technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure optimal performance and reliability of avionics and defense systems . You will manage technical investigations, resolve obsolescence challenges, and support customers with … warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB) . Ensure counterfeit prevention , including reporting and More ❯

Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and incidents … fixes. These may require working outside of business hours. Log and maintain a full record of all activities on the progression and resolution of customer faults and planned changes in the service management system in accordance with the local work instructions. Review and update case assignments and priorities in … colleagues. Requirements Data Manipulation Building forms and/or data models. Analytical thinking. Understanding of software testing. Be able to work in a technical customer-facing role with a professional telephone manner supported by well-written communications. Able to assess incidents calmly and logically, adapting to the customer More ❯

You will need to login before you can apply for a job. Business Intel Engineer, EU Customer Behavior and Marketing Analytics and Data Science DESCRIPTION The position can be based in Luxembourg, London or Amsterdam. Are you passionate about giving customers the richest, most inspiring experience in their … shopping journey? Do you like to dive deep to understand how customer-centric solutions drive measurable results? Do you enjoy working closely with the business, scientists and software engineers to build scalable products? You are in the right place! Come join our Prime & Marketing Analytics and Science (PRIMAS) team … to millions of customers! The EU Marketing & Prime organization is looking for a Business Intelligence Engineer. The PRIMAS team provides a comprehensive understanding of customer segments, affinities and lifetime value. We use the latest data science tools and advanced analytical techniques to study customer purchase and engagement behaviors More ❯

Job Title: Operations Engineer Location: Hybrid (Ipswich Twice per week) Employment Type: Permanent Salary: £70,000 - £95,000 + benefits We're working with a fast-growing software provider that’s expanding its infrastructure and operations team. They’re looking for an experienced Operations Engineer who combines technical … Confident writing scripts to automate workloads and processes • Experience using configuration management tools to maintain consistency across environments • Excellent communication skills with experience in customer-facing or client support roles • Familiarity with Kubernetes and containerisation technologies would be a big plus This is a great opportunity for someone who More ❯

Job Title: Operations Engineer Location: Hybrid (Ipswich Twice per week) Employment Type: Permanent Salary: £70,000 - £95,000 + benefits We're working with a fast-growing software provider that’s expanding its infrastructure and operations team. They’re looking for an experienced Operations Engineer who combines technical … Confident writing scripts to automate workloads and processes • Experience using configuration management tools to maintain consistency across environments • Excellent communication skills with experience in customer-facing or client support roles • Familiarity with Kubernetes and containerisation technologies would be a big plus This is a great opportunity for someone who More ❯

UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a Customer Support Engineer, you will be More ❯

Job Title: Senior Full Stack Software Engineer Welcome to the next generation of commerce, this time it's open! Our mission is to grow global online commerce for the world's small businesses by removing the barriers to online trading for hundreds of millions of independent retailers and their … suppliers across the world's supply chains with the power of AI. The Customer Activation value stream focuses on ensuring buyers and sellers are trade-ready through seamless onboarding, robust user management, and field support. It optimizes product search and discovery while maintaining an accurate and up-to-date … product catalog, ensuring a smooth user experience. Your day-to-day could look like: As a Senior Full Stack Software Engineer, you will design, develop, and maintain robust software systems using modern frameworks and technologies. You will collaborate closely with cross-functional teams to define, design, and implement new More ❯

with an exciting technology startup. They are revolutionizing the data industry with plans for rapid growth in 2025. We are looking for an experienced Customer Success Engineer to drive the successful deployment, integration, and optimization of advanced data solutions across a complex enterprise environment. This role involves close … of architectures and technology stacks. RESPONSIBILITIES: Serve as a technical subject matter expert, providing in-depth knowledge and guidance tailored to each of the customer’s environments Lead successful onboarding, training, and enablement initiatives to ensure smooth adoption and long-term value realization. Collaborate closely with the customer … as Data Loss Prevention (DLP), Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management is highly preferred. Proven success in a technical, customer-facing role within a software or SaaS company. Full spec available, please apply to Locke44 for the details. More ❯

Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon EU SARL (UK Branch) - D67 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of … our global effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire … products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end More ❯

Senior Business Intelligence Engineer, EU Consumables Customer Engagement DESCRIPTION Are you analytically sharp, keen to make a difference? Would you love to take on the challenge to drive customer demand for some of Amazon's most diverse and challenging product categories? Amazon is looking for a Snr … Business Intelligence Engineer (m/f) for our EU Consumables division with relentless focus to better understand our customers so we can further improve our customer experience. Key job responsibilities Provide transparency and analyses of the entire customer journey, across channels, aligning with other EU teams for … frequency, advocacy). A day in the life You will collaborate very frequently with Product Managers, Category Leaders and Business Leadership to analyze our customer behavior, so we can identify actionable insights to improve our CX. In addition, you will work with data scientists, other business intelligence/data More ❯

and partners and works closely with them to enable their success. We offer comprehensive engineering technical support and tools to enable and accelerate our customer's product development, and to bring new technologies based on the needs and demands of the IOT market. Hardware Applications is an engineering role … support. This role would suit someone with an electronics Hardware background that has an enquiring mind and tenacious problem-solving abilities. This is a customer facing design support role and the applicant should have good understanding of applications processor-based systems design. Qualcomm offers a huge range of support … Qualcomm chipsets. Resolve technical problems with the application of products via hands-on troubleshooting. Perform block diagram, schematic, placement and PCB design reviews on customer products, including DDR and Power Delivery simulation. Provide on-site customer technical support for system wake up and critical integration & test development phases. More ❯

millions of laptops and servers, and it is especially popular with enterprise IT and security teams. Your primary responsibilities Leverage technical expertise to assist Customer Success and Engineering to refine Fleet's troubleshooting processes and ensure seamless access to documentation and the Fleet repo. Deploy Fleet on your own … in complex environments to gain firsthand insights into the customer experience and proactively identify areas for improvement. Work hand-in-hand with Customer Success by participating in calls with customers to discuss support issues, diagnose challenges, propose solutions, and drive long-term adoption. Be the first line of … defense in customer Slack channels for any reported problems, how-to questions, feature request intake, and bug report filling. Strong attention to detail and can act as an encyclopedia of knowledge about how Fleet works - our customers represent a wide range of needs across many different use cases. Be More ❯

You will need to login before you can apply for a job. Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights View more categories View less categories Sector Customer Services, Engineering, Media and Publishing Role Professional Contract Type Permanent Hours Full Time DESCRIPTION Come build the future … TV box sets on the Prime Video Store. Prime Video operates in over 200 countries and territories worldwide, in a dynamic environment focused on customer innovation. We are seeking a (Senior) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The role involves … working closely with business and finance teams to build analytical and machine learning solutions that enhance performance, focusing on customer insights, engagement, and process optimization. The BIE will act as a consultant, providing insights, analysis tools, and actionable learnings to influence strategy and decisions across multiple European territories. Key More ❯

travel to provide hands-on support to complex problems. Tasks & Responsibilities Remotely supporting Instron's field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development … and concurrent product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to … enhance customer satisfaction, reduce costs, and improve quality using specified tools and processes. Providing quick and comprehensive feedback and updates through effective communication. Maintaining accurate call administration and submitting expenses and paperwork as per company requirements. Performing other related duties as specified and agreed. Key Competencies (includes skills) Ability More ❯

more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The Customer Success Engineering (CSE) role is a highly technical position that works directly with WalkMe's customers to ensure their success with our platform. The … CSE is responsible for supporting all CS regions with customer engagements, providing technical expertise, and delivering solutions that drive customer value. What you'll own Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers. Provide technical support for WalkMe products … solutions. Develop and maintain strong relationships with customers, serving as their trusted advisor. Collaborate with internal teams, including sales, product, and support, to resolve customer issues and advocate for customer needs. What You'll Need to Succeed Exceptional knowledge and technical aptitude of WalkMe products. Expanded knowledge of More ❯