126 to 150 of 325 Customer Insight Jobs in the UK

greater confidence in reporting, analytics, and the adoption of AI. Transformation: Support front and back-office transformation initiatives by improving data architecture to enhance pricing, claims automation, regulatory reporting, customer insights, and risk management. Lead delivery teams on complex change programs, from solution design to managing onshore and offshore technical delivery teams, fostering business insights, transformation, and innovation. AI More ❯

pause underperforming ones. Cross-Functional Collaboration Work with Amazon Brand Managers, Directors and Sales and Marketing team to synchronize campaign and organic efforts. Provide feedback on product performance and customer insights based on PPC data. Requirements Experience: 3+ years of hands-on Amazon PPC experience (including campaign creation, management, and optimization). Experience working with Amazon Seller Central Technical More ❯

difference. What You'll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

difference. What You'll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

difference. What You'll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

do? Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights. Perform operational analyses and create presentations, with active participation in commercial meetings. Oversee performance indicators by tracking business efficiency through various KPIs/Acting as a business partner. More ❯

do? Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights. Perform operational analyses and create presentations, with active participation in commercial meetings. Oversee performance indicators by tracking business efficiency through various KPIs/Acting as a business partner. More ❯

Python and SQL knowledge Strong knowledge of common statistical methods Excellent written and verbal communication skills and presenting to non-technical audiences Commercial mindset with the ability to harness customer insights to optimise our marketing and products Ability to work flexibly, be organized and manage multiple projects at the same time Ability to work collaboratively in cross-functional teams More ❯

part of delivering meaningful value to their users. We’re looking for a Senior Product Designer to shape the future of their digital products. You’ll work across our customer and operations platforms, driving user experience innovation from strategy to execution. Key Responsibilities Design Leadership: Set the design vision and strategy for our product experiences across web and mobile … and maintain our design system to ensure a consistent, accessible, and scalable visual language. Mentorship: Lead and mentor a growing team of designers, providing feedback, guidance, and career development. Customer Insight: Conduct user research and usability testing to inform design decisions and validate ideas. Business Impact: Understand business goals and metrics, and design solutions that drive measurable improvements … in conversion, retention, and customer satisfaction. Requirements 6+ years of experience in product design, with at least 2 years in a lead or senior role. A strong portfolio showcasing end-to-end product design work, ideally in e-commerce, retail, or B2C platforms. Mastery of design tools like Figma, Sketch, Adobe Creative Suite, or similar. Strong understanding of user More ❯

Whether you’re focusing on the setup and onboarding, digital shopping journey, or post-purchase experience, you’ll be responsible for shaping the end-to-end journey with the customer at the centre. Leading end-to-end product development — from discovery to delivery — using research, data and customer insight to inform decisions. Driving continuous alignment across teams … improvement. Ensuring your squad meets the Definition of Done for all outputs — holding the line on quality while delivering at pace. Acting as a role model for agile delivery, customer obsession, and servant leadership — empowering others while remaining accountable for outcomes. Gaming subject matter expertise - Do you understand the gaming market? Are you a passionate gamer? Do you understand … digital or technology product management, ideally in a complex or scaled environment, where you’ve successfully led cross-functional teams from discovery through to delivery. Confidence in using data, insight and user research to inform decision-making, validate assumptions, and prioritise work that delivers measurable outcomes. Well-developed agile working skills and experience, including backlog ownership, writing user stories More ❯

Whether you’re focusing on the setup and onboarding, digital shopping journey, or post-purchase experience, you’ll be responsible for shaping the end-to-end journey with the customer at the centre. Leading end-to-end product development — from discovery to delivery — using research, data and customer insight to inform decisions. Driving continuous alignment across teams … improvement. Ensuring your squad meets the Definition of Done for all outputs — holding the line on quality while delivering at pace. Acting as a role model for agile delivery, customer obsession, and servant leadership — empowering others while remaining accountable for outcomes. Gaming subject matter expertise - Do you understand the gaming market? Are you a passionate gamer? Do you understand … digital or technology product management, ideally in a complex or scaled environment, where you’ve successfully led cross-functional teams from discovery through to delivery. Confidence in using data, insight and user research to inform decision-making, validate assumptions, and prioritise work that delivers measurable outcomes. Well-developed agile working skills and experience, including backlog ownership, writing user stories More ❯

the partnerships strategy and offer roadmap; you will need to work closely with the Partnerships agency to deliver both long term strategic and short term offers. Using data and customer insight led models, maintain offer variety each month Define the VeryMe B2B and B2C Proposition, using Vodafone's brand power to secure contra and merchant funded deals with … Tier 1 brands; this includes leveraging Vodafone's existing assets and customer bases. Lead for ongoing negotiations and management of long term major Vodafone partners with multi-year, multi-million pound agreements. Maximise budget to secure best ROI and best commercial terms with all partners. Responsible for required budget requests against business objectives and building case for requirement and More ❯

optimise growth loops across acquisition, activation, and engagement, using structured frameworks to ensure our efforts are repeatable, measurable, and aligned to business impact. By combining commercial strategy with deep customer insight, we uncover opportunities through experimentation, data, and creativity. Growth at Allica is both a science and an art - every touchpoint we build supports our mission to deliver … the banking experience established SMEs truly deserve. Role Description The Digital Acquisition Lead at Allica Bank is responsible for scaling customer growth across digital channels for our Business Bank Account and Lending products. This role combines strategic thinking with hands-on execution across paid media, SEO, affiliates, and aggregators. Working closely with a small offshore team and agency partners More ❯

ensure impactful AI capabilities are developed and can be utilised for customers. What you will do Shape the Engineering Applications our platform needs to support based on market and customer insight Work closely with Product leaders to translate the high-level product vision into actionable initiatives and a clear roadmap. Act as the team's source of clarity … ensuring everyone understands the what and why behind each prioritised initiative Balance long-term strategy with the immediate needs of our customer-facing Delivery teams Champion execution velocity by proactively removing blockers, accelerating feedback loops, and driving forward momentum Communicate clearly and transparently with all stakeholders to maintain alignment and build trust across the organisation What you bring to More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The … Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their More ❯

to predictive maintenance and sustainability modelling. Collaborating with data engineers, product teams, and energy specialists, you'll design and deploy machine learning models that enable smarter grid management, better customer insight, and greener energy solutions. What's in it for you? Hybrid working model with flexibility to suit your lifestyle Direct impact on critical infrastructure , energy sustainability, and More ❯

optimisation, to predictive maintenance and sustainability modelling. Collaborating with data engineers, product teams, and energy specialists, youll design and deploy machine learning models that enable smarter grid management, better customer insight, and greener energy solutions. Whats in it for you? Hybrid working model with flexibility to suit your lifestyle Direct impact on critical infrastructure , energy sustainability, and climate More ❯

95k (Lead) About The Role Our partner is looking for a Senior Data Engineer to join a high-impact engineering team delivering scalable data solutions for complex marketing and customer insight use cases. This is an opportunity to work on cutting-edge data pipelines, cloud-native platforms and real-time data flows in a collaborative, forward-thinking environment. More ❯

accounts. Expand multi-threaded sponsorship by identifying and cultivating new champions and influencers in new parts of the business Position BetterUp as a transformation partner by aligning with the customer's C-Suite objectives, vision and strategic priorities. Value Stewardship Lead Business Value Reviews (BVRs) to showcase, define, measure, and communicate the value of BetterUp's Human Transformation Platform … aligned to customer outcomes mapped from the pre-sales cycle. Co-develop strategic roadmaps that drive long-term value realization and business transformation anchored to adoption & utilization of the platform. Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment. Account Leadership Own customer health and retention across complex, multi-product customer engagements. Identify early signals of risk or opportunity and drive cross-functional mitigation or acceleration strategies. Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success. Innovation & AI Enablement Leverage AI tools to streamline workflows, analyze trends, and enhance customer-facing deliverables. Drive AI adoption internally and externally by modeling practical, effective More ❯

accounts. Expand multi-threaded sponsorship by identifying and cultivating new champions and influencers in new parts of the business Position BetterUp as a transformation partner by aligning with the customer's C-Suite objectives, vision and strategic priorities. Value Stewardship Lead Business Value Reviews (BVRs) to showcase, define, measure, and communicate the value of BetterUp's Human Transformation Platform … aligned to customer outcomes mapped from the pre-sales cycle. Co-develop strategic roadmaps that drive long-term value realization and business transformation anchored to adoption & utilization of the platform. Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment. Account Leadership Own customer health and retention across complex, multi-product customer engagements. Identify early signals of risk or opportunity and drive cross-functional mitigation or acceleration strategies. Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success. Innovation & AI Enablement Leverage AI tools to streamline workflows, analyze trends, and enhance customer-facing deliverables. Drive AI adoption internally and externally by modeling practical, effective More ❯

who have signed up within the past 0-2 years. Once a client has been subscribing to the platform for over 2 years, one of your colleagues in the Customer Success team will then take over the client. There will be a client base of around 100 clients at any one time (brands, media owners, agencies). Their system … be prioritise them. The role is all about building and maintaining relationships. You won't be doing any selling, although you will naturally provide the Account Management team with customer insight to empower them for when they contact the client to rebook them or offer upsell opportunities. This is the first role of its kind within the Client More ❯