126 to 150 of 367 Customer Insight Jobs in the UK

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

help clients take new products, services, and business models to market with confidence. You will manage end-to-end proposition design workstreams, from deep customer and market research through to concept development, commercial validation, and go-to-market planning.You will engage directly with clients to understand their challenges, customer … create great solutions for iconic brands. Whilst Proposition Design will be your core craft, you will also be connected to other areas of Customer and Marketing Strategy, and depending on your background and experience, projects could span:Research: Developing personas, conducting market research & analysis, and playing back key insights ...

across AI and propositions.Generate competitor intelligence which influences; product and commercial strategy, pricing models and product launches.Partner cross-functionally across executive leadership to ensure customer and market insight shapes proposition development and roadmap priorities.Create compelling sales enablement, value propositions and competitive messaging that helps to stand … highly advantageous.A strong track record of developing product positioning, competitive strategy and GTM plans for SME and enterprise software.Experience influencing senior stakeholders and translating customer insight into commercial outcomes.Find out more about how Intelligent People can help with marketing recruitment. ...

contribute directly to the codebase. You will help establish strong engineering standards, encourage innovation and ensure solutions are both technically robust and aligned with customer needs. Key Responsibilities: Lead, support and develop a team of software engineers and QA professionals, creating an environment focused on collaboration, learning and high … adopt AI development tools in a practical, secure and responsible manner. Maintain a strong focus on the end user, ensuring software solutions address genuine customer needs and deliver measurable value. Use customer feedback, product information and available data to influence technical and design decisions. Work alongside product ...

future of StepChange. Created as part of our new Executive Operating Model, this newly created Executive role brings together product strategy, service innovation, client insight, analytics and growth under one executive leader. You'll shape how our products and services evolve, ensuring they continue to meet changing client needs … strategic ambitions. You'll lead the full product and service lifecycle, balancing innovation with operational excellence to ensure our services remain relevant, accessible, insight-led and financially sustainable. From the evolution of our core debt advice service through to digital journeys, new propositions and future service models ...

Staff Partner Relations ManagerThe opportunityUnity is looking for a Staff Partner Relations Manager to join our Industry Customer Success team, working with our highest-value enterprise customers across automotive, manufacturing, and other industrial sectors. These organizations use Unity to design, simulate, visualize, and collaborate in real-time 3D — from … growth strategies — whitespace mapping, cross-sell and up-sell, renewal risk mitigation, and expansion into new business units — and support enterprise deal cycles with customer insight, risk analysis, and executive alignmentAct as the strategic customer voice to Product leadership, identifying patterns in customer sentiment, product gaps ...

limit. The role: Senior Product Designer You'll be part of the BA.com & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book and manage … Drive adherence to design processes and quality standards across multiple product teams Mentor more junior design colleagues Ensure consistency across the wider customer experience Support delivery partners in adhering to processes, timelines and quality standards Design intuitive and effective product experiences informed by customer insight, data ...

never the limit. The role: Senior Product Designer You'll be part of the & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book … Drive adherence to design processes and quality standards across multiple product teams Mentor more junior design colleagues Ensure consistency across the wider customer experience Support delivery partners in adhering to processes, timelines and quality standards Design intuitive and effective product experiences informed by customer insight, data ...

focus on gathering consensus on the way forward and aligning teams behind a clear strategy that makes the experience straightforward for the customer at every step.Working across matrix teams in engineering, design, data, and operations, you'll turn tricky challenges into clear roadmaps. You'll rely on evidence over … opinion, prioritise ruthlessly, keep work moving when delivery gets blocked, and balance customer needs with commercial goals.Navigating ambiguity – taking open-ended product challenges, shaping a clear vision, prioritising the right problems, and setting an achievable directionChampion of the customer – integrating user journeys, data, and insight into decision ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

impact. This is a fantastic opportunity to join a high-performing digital team where your ideas, experiments and insights will directly influence lead generation, customer experience and revenue growth. The Opportunity You'll own the end-to-end CRO roadmap, running an always-on testing programme across landing pages … user journeys, forms and CTAs. Working alongside SEO, Paid Media, UX and Web Development teams, you'll combine behavioural data, customer insight and commercial performance to identify opportunities and deliver measurable improvements. If you're passionate about experimentation, analytics and creating seamless customer journeys, this role offers ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

days working from our London Farringdon office, not WGC.We're looking for an exceptional Design Lead to lead the design strategy for our Customer Experience Horizontal (CXH) team, part of the broader Online Shopping UXDR function.As our Online Shopping business continues to grow across Grocery Home Delivery, Whoosh … shopping journey, regardless of how or where they shop.This is a highly strategic design leadership role. You'll define and evolve the shared customer experience across our app and web platforms, shaping the moments every customer interacts with—from the digital front door and homepage, through navigation ...

business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

earlier stages of your career with a passion for creating exceptional digital experiences? Do you enjoy bringing together Graphic Design, UI Design, UX Strategy, Customer Experience and Website Design to deliver innovative, user-centred solutions? We're looking for a talented Digital Designer with a strong understanding of User … Experience (UX) and Customer Experience (CX) to join our client's growing Digital Team. This is a fantastic opportunity to play a key role in shaping and enhancing the digital journey across the organisation's products, services and websites. Working collaboratively with stakeholders across the business, you'll design ...

molecule-to-manufacturing value chain, helping them connect data, science, processes and decisions to improve productivity, compliance, collaboration and speed to market. Our customer base includes the world's largest pharmaceutical, biotechnology and materials science companies as well as top universities worldwide.About the TeamThe BIOVIA Strategic Solution Sales team … specialist and trusted advisor. You will partner with Account Executives to identify, shape and progress opportunities across the BIOVIA portfolio, with a focus on customer value, scientific and operational transformation, and molecule-to-manufacturing workflows.The ideal candidate will bring strong consultative selling capability, understanding of life sciences ...