126 to 150 of 360 Customer Insight Jobs in the UK

understanding of both the student experience and the pathways to revenue. Youll help identify and shape the most valuable opportunities, collaborating closely with Product Design and Engineering to turn insight into innovative, intuitive and outcome-driven product solutions. You'll influence strategic product decisions using a blend of user insight, data, commercial awareness and competitive context - always keeping … key role in driving innovation - helping identify and shape ideas that move the product forward, especially where AI or new approaches can unlock meaningful differentiation. Key Responsibilities Product Discovery & Insight Explore the needs, challenges and motivations of students through research, behavioural data and feedback loops. Stay closely aligned with assessor and institutional priorities to ensure Tailo meets expectations and … improve experience and outcomes. Define and monitor metrics to evaluate product performance and inform decisions. Problem Framing & Solution Shaping Identify and define high-value problems grounded in user and customer insights, feedback, data and strategic priorities. Collaborate with Design and Engineering to explore and shape meaningful solutions - breaking down complexity, aligning early on value and assessing feasibility. Turn validated More ❯

Senior Product Manager to lead product strategy and development for Prime Benefits in India, with a focus on delivering meaningful innovations and evolving the benefits portfolio to meet changing customer needs. In this role, you will define the vision and roadmap for how Prime benefits are designed, developed, and delivered to millions of members. You will be responsible for … identifying unmet customer needs, evaluating market opportunities, shaping new benefit constructs, and working with tech, design, and business teams to build products that scale. The role will focus on building the right benefits and making them work seamlessly within the Prime ecosystem. You will collaborate closely with global Prime product teams and Amazon business units (e.g., Prime Video, Shipping … end product lifecycle for Prime Benefits - from strategy and concept to development and launch. Develop a long-term roadmap for enhancing existing benefits and introducing new ones aligned with customer needs and business goals. Partner with engineering, UX, and cross-functional teams to define requirements, prioritize features, and deliver high-quality experiences. Evaluate trade-offs and make high-judgment More ❯

Senior Product Manager, NL/BE Insights and Innovations Job ID: Amazon EU SARL (Netherlands Branch) - I49 Are you passionate about local customer insights and understanding local shopping habits and needs? If so, we're looking for a Senior Product Manager to generate quantitative and qualitative local customer/market insights to inform business decisions for the Netherlands … and Belgium. This role requires working with business and customer data, business owners, local and central teams to define strategy, requirements, and roll-out plans. You will also be involved into the coordination and execution of these projects. To that end, you will be in regular communication with the leadership team on results and strategy updates, risks, and iterations. … analytics, cross-team coordination, product management, problem-solving and executive communication skills and exercising good judgement are core to this role. Key job responsibilities • Gather and analyze key local customer insights, shopping needs and e-com shopping habits for NL/BE • Identify knowledge gaps and provide local insights to senior management • Work with central teams to include NL More ❯

Our Team? Our European Direct-to-Consumer (DTC) team operates in a fast-paced and dynamic environment to shape the user experience on our e-commerce platform. We translate customer insights into actionable improvements that make online shopping easier, faster, and more reliable. We also run multiple tests and pilots on our sites to optimize performance and increase revenue. … Role Overview We are seeking a driven, resilient, and detail-oriented Marketing Operations Project Executive to support customer-focused marketing initiatives across European markets. In this role, you will work with cross-functional teams to plan, execute, and monitor operational initiatives, ensuring timely delivery, alignment with goals, and stakeholder satisfaction. The ideal candidate will have strong communication skills, excellent … organizational capabilities, and a passion for user-generated content (UGC) and customer engagement. Key Responsibilities Manage end-to-end operational projects within the customer engagement and feedback space across multiple European markets Develop project plans, schedules, budgets, and resource allocation strategies Coordinate cross-functional teams including local market teams, operational delivery functions, product managers, and senior leadership Monitor More ❯

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The … Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their More ❯

of outpacing market growth. This leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. The leader must possess a keen … understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer experience). Ensure sales coverage aligns and is established to execute on strategy, and effectively … manage resource utilization to help maximize revenue. Build and develop the capabilities of customer service, account managers, field application engineers, sales managers & key account managers to execute on the go-to-market strategy. Develop initiatives and localized teams to target improved customer service levers to meet required customer scorecard performance & customer satisfaction. Build strategic, executive level More ❯

We’re looking for a CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of Marketing, you will leverage customer insights and CRM expertise to create an … part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement CRM campaigns that support business goals from acquisition to loyalty. Work with platforms such … as Emarsys, SAP, D365, Wunderkind, and GA to track data and inform decisions across all stages of the customer journey. Be the authority on customer and engagement health, providing ongoing insights and performance updates to the business. Full accountability for Russell & Bromley’s email channel, including strategic planning, segmentation, deployment, and performance measurement. Supported by digital marketing and More ❯

We’re looking for a CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of Marketing, you will leverage customer insights and CRM expertise to create an … part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement CRM campaigns that support business goals from acquisition to loyalty. Work with platforms such … as Emarsys, SAP, D365, Wunderkind, and GA to track data and inform decisions across all stages of the customer journey. Be the authority on customer and engagement health, providing ongoing insights and performance updates to the business. Full accountability for Russell & Bromley’s email channel, including strategic planning, segmentation, deployment, and performance measurement. Supported by digital marketing and More ❯

We’re looking for a CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of Marketing, you will leverage customer insights and CRM expertise to create an … part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement CRM campaigns that support business goals from acquisition to loyalty. Work with platforms such … as Emarsys, SAP, D365, Wunderkind, and GA to track data and inform decisions across all stages of the customer journey. Be the authority on customer and engagement health, providing ongoing insights and performance updates to the business. Full accountability for Russell & Bromley’s email channel, including strategic planning, segmentation, deployment, and performance measurement. Supported by digital marketing and More ❯

out campaigns, and make a real impact from day one. Responsibilities: Take ownership of CRM strategy Design and run data-led, personalised campaigns across multiple CRM channels to improve customer engagement and loyalty Work closely with teams across the business to ensure CRM activity supports wider goals and enhances the full customer journey Use customer insights and … it is effectively set up, maintained, and continuously optimised What you will need: Strong CRM marketing experience, ideally with exposure to platform implementation and campaign optimisation Skilled in analysing customer data, market trends, and competitor activity to inform strategy Confident managing change, improving processes, and working across teams to drive results Proficient in using analytics tools and A/ More ❯

enable our largest customers to achieve their transformation goals? Do you have strong program and stakeholder management skills, and the ability to collaborate across multiple business units to deliver customer impact? If so, we encourage you to consider this role. As an Enterprise Skills Transformation Engagement Manager, your role will be at the intersection of program management, technology and … will partner with senior stakeholders from our largest AWS customers to lead strategic upskilling engagements under our Enterprise Skills Transformation portfolio of offerings. You will dive deep on the customer's business goals and enablement needs, collaborating closely with AWS Account Teams, Training & Certification colleagues, and technical specialists to build and execute upskilling programs that support our customers in … framework. Successful candidates will have a strong project management background; professional consulting experience; a deep knowledge of organisational change management processes; and a demonstrated passion for enabling and transforming customer organisations. We value individuals who are data-driven and can demonstrate leadership abilities, including gaining customer stakeholder buy-in, communicating effectively at both the executive and project team More ❯

Marketing Development Representative London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity At … Optimise the journey: Provide exceptional service to prospects, ensuring they feel supported and informed. We'd Love to Hear From You If: Experience in inbound-focused sales, marketing, or customer engagement. Excellent verbal and written communication skills, with a customer-centric mindset. Familiarity with tools like Salesforce, Gong, LinkedIn Sales Navigator, and Zoominfo. Experience with AI tools like More ❯

Data Engineer London/Hybrid - Europe/Remote About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences, and detect fraud in real time. The Opportunity: You … be joining the AI team at an exciting moment, as our team is leading the charge in building Snowplow Signals - our new solution for enabling real-time, AI-powered customer experiences. Your work will contribute to the infrastructure that powers these capabilities, unlocking value from behavioral data in real time . Alongside this, you'll work on the foundational More ❯

today and the challenges of tomorrow. An Experience Designer at Autodesk is a systems thinker, a person that can advocate their design point of view, a considerate collaborator, a customer champion, and somebody who is driven in leading a team to develop great customer experiences. Our Experience Designers use creative problem-solving skills and knowledge in user experience … experiences from concept to implementation. Develop and prototype solutions at various levels of fidelity, including wireframes, conceptual designs, presentations, and detailed specifications. Work closely with remote teams, iteratively delivering customer value. Lead team sessions to generate ideas and evaluate possibilities. Design and implement methods to gather customer insights, understanding user behavior to inform business and design decisions. Facilitate … research, such as interviews and usability testing, to validate user workflows, concepts, designs, and make iterative improvements. Contribute to creating scalable experience design standards and improving design processes. Use customer insights that come from analytics and customer interactions to help inform business and design decisions Maintain familiarity with Autodesk products to ensure compatibility with features shared across our More ❯

A DYNAMIC TEAM THAT'S DRIVEN TO CREATE THE IMPOSSIBLE AND MAKE THINGS HAPPEN! We are looking for a dynamic Product and Proposition Lead to lead the development of customer-focused propositions and oversee the entire product lifecycle. You will collaborate across teams to ensure seamless integration, drive growth, and achieve sales objectives while keeping customer needs and … integrate valuable ideas and feedback into the product roadmap. Monitor industry trends, competitor activity, and regulatory changes, positioning the business to proactively adapt and stay ahead. Analyse product and customer metrics to identify opportunities for improvement and optimise outcomes for both customers and the business. Work closely with team members to design and implement changes that enhance the overall … product experience. Leverage customer insights and feedback to inform product strategy, reviews, and individual product updates. Advocate for the customer in discussions impacting product delivery, ensuring component changes align with and enhance the broader product experience. Contribute to product delivery and customer experience initiatives, including regulatory documentation, customer communications, product marketing, and operational processes. Partner with More ❯

the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software Support Analyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as your interpersonal and analytic skills to build relationships with … clients as well as troubleshoot and solve their tier I and II technical issues. Consistently named a Top Workplace ,we have a long-standing reputation for superior customer satisfactionand solutions that are fast, accurate, and scalable. FinScan, one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist … Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to customer inquiries that arise by email or phone. The issues youhandle will vary from simple to the complex and multi-layered requiring: Analysis, investigation and trouble-shooting of software and More ❯

you love what you do, get in touch today! About the role: We're looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across You'll use the latest technologies and product discovery approaches to identify, shape and deliver innovative data-driven experiences that our new and returning customers love, want … and repeat. You'll work closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a 'one platform' approach, this role will also look beyond the website, realising … seamless multi-channel user journeys across the estate, providing the best customer experience however, whenever or wherever that takes place. What you'll be doing: Strategy Defining and driving the strategy for Customer Experience across the core website (CMS) Shaping a multi-channel CX strategy across associated channels, including but not limited to the mobile app, account management More ❯

Product Marketing Manager, you'll own the positioning, GTM strategy, and lifecycle marketing for our spot trading platform and crypto card product. You will be the voice of the customer, building bridges between the product, growth, and creative teams to craft compelling narratives and data-driven campaigns that drive adoption, retention, and trust. Think of this role as a … roadmap for spot trading and crypto card verticals - Craft compelling messaging and value propositions that differentiate us in a crowded market - Define and refine user personas, use cases, and customer journeys 2. Launch Execution - Lead GTM planning for feature and product launches, coordinating cross-functionally with product, design, comms, and growth - Deliver impactful marketing assets across website, email, social … in-app, and video - Collaborate with PR, content, and community teams to amplify launches externally 3. Customer Insights & Market Intelligence - Gather and analyze market research, competitive benchmarking, and user feedback to inform strategy - Conduct interviews, surveys, and usability tests to uncover insights that improve product and messaging 4. Growth & Retention - Partner with lifecycle and growth teams to build acquisition More ❯

directly to the Chief Marketing Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer insights back into the … business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within a competitive, fast-evolving category. Key Areas of Responsibilities: Product GTM … marketing, sales, and account management to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. Develop high-impact sales enablement materials More ❯

directly to the Chief Marketing Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer insights back into the … business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within a competitive, fast-evolving category. Key Areas of Responsibilities: Product GTM … marketing, sales, and account management to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. Develop high-impact sales enablement materials More ❯

Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefónica. We're also proud of our industry-leading customer satisfaction, with an Excellent 4.5-star Trustpilot rating from over 7,500 reviews. If you're looking to make a real impact and be part of a high-growth … way that's smarter, more sustainable, and built to last. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. … for the right person to elevate our product and take it to the next level. You'll work in a talented cross-functional team-including Marketing, Strategy & Analytics, and Customer Success-to deliver growth through customer-centric product innovation and relentless optimisation. What you'll do Own product strategy & roadmap: Define, prioritise, and execute a clear product roadmap More ❯

As a Product Marketing Manager, you’ll shape the narrative, go-to-market strategy, and lifecycle campaigns on our client's platform. Acting as the customer’s advocate, you’ll connect product, growth, and creative teams to develop engaging, data-driven stories and campaigns that boost adoption, loyalty, and trust. This role blends the strategic vision of a product … product marketing roadmap for spot trading and crypto card verticals. Develop distinctive messaging and value propositions to stand out in a competitive landscape. Refine user personas, use cases, and customer journeys to align with market needs. Launch Execution Spearhead go-to-market plans for new features and products, collaborating with product, design, communications, and growth teams. Create compelling marketing … materials for web, email, social media, in-app, and video channels. Work with PR, content, and community teams to maximize external launch impact. Market & Customer Insights Conduct market research, competitive analysis, and user feedback to guide strategy. Perform interviews, surveys, and usability tests to uncover insights for product and messaging enhancements. Stay informed on industry trends to keep strategies More ❯

As a Product Marketing Manager, you’ll shape the narrative, go-to-market strategy, and lifecycle campaigns on our client's platform. Acting as the customer’s advocate, you’ll connect product, growth, and creative teams to develop engaging, data-driven stories and campaigns that boost adoption, loyalty, and trust. This role blends the strategic vision of a product … product marketing roadmap for spot trading and crypto card verticals. Develop distinctive messaging and value propositions to stand out in a competitive landscape. Refine user personas, use cases, and customer journeys to align with market needs. Launch Execution Spearhead go-to-market plans for new features and products, collaborating with product, design, communications, and growth teams. Create compelling marketing … materials for web, email, social media, in-app, and video channels. Work with PR, content, and community teams to maximize external launch impact. Market & Customer Insights Conduct market research, competitive analysis, and user feedback to guide strategy. Perform interviews, surveys, and usability tests to uncover insights for product and messaging enhancements. Stay informed on industry trends to keep strategies More ❯

crucial role in shaping the future of our product, reporting directly to the VP of Product. You'll bring a strategic mindset and a strong execution focus, ensuring that customer needs translate into impactful product decisions. You'll spend time speaking with customers, understanding their challenges, and turning insights into well-scoped, high-quality features. You'll work closely … deliver exceptional value to our customers. Collaborate with the development team: You'll be the bridge between our customers and our development team by representing the voice of the customer throughout the build process. Champion the product: As a product champion, you'll collaborate closely with our product marketing and customer success teams. Together, you'll coordinate effective … product launches, ensuring that our messaging resonates with our customers and drives adoption. Who You Are You think from a customer's point of view and are relentless in understanding their challenges, needs, and workflows. You have a deep understanding of the recruitment industry or B2B SaaS startups, allowing you to hit the ground running without a steep learning More ❯

cross-functional collaboration and consultative engagement, we work backwards from our customers' hardest challenges to drive integrated solutions that unlock transformational value. Our initial focus is on enabling joint customer success through the integrations with IBM Hybrid Cloud, Security and AI solutions. Over time, this team will define and deliver scalable field plays and reference architectures that span the … to market. You will operate at the intersection of technology and business, translating technical capabilities into value propositions, driving field enablement, and orchestrating go-to-market programs that accelerate customer adoption. In this role, you will: Drive Strategic GTM Motions: Define and lead comprehensive go-to-market strategies that commercialize technical solutions and showcase the business value of HashiCorp … and competitive positioning that resonates with enterprise decision-makers. Bridge Business and Technology: Work closely with Advanced Solutions Architects to ensure technical solutions are positioned effectively and address tangible customer business challenges. Orchestrate Field Enablement: Develop sales plays, market messaging, and customer-facing assets that equip field teams to effectively position and sell integrated solutions at scale. Drive More ❯