1 to 25 of 511 Customer Insight Jobs in the UK excluding London

Customer Insight and Analytics Manager leverages customer and marketing insight to optimise campaigns, enhance customer engagement, and shape data-driven strategies across marketing, digital, and customer experience functions. They lead a high-performing team, driving collaboration, innovation, and continuous improvement to support business growth … deliver exceptional customer outcomes. Client Details A leading organisation delivering trusted services to businesses and consumers across the UK. Description As the Customer Insight and Analytics Manager you will have the following responsibilities: Turn complex customer, commercial, and market data into actionable insights that shape strategy ...

Responsibilities The Regional Customer Demand Marketing Executive supports the growth of our existing customer base by helping to generate cross-sell and upsell pipeline across the full product portfolio within a defined region: Americas, APAC, China, Europe, or MEA . This is a commercially focused marketing role , providing … hands-on support across campaign execution, customer targeting, content, digital activity, reporting and optimisation. The successful candidate will use customer insight and data to help identify expansion opportunities and deliver campaigns that generate measurable pipeline and revenue. Identify - Customer Insight & Opportunities Conduct whitespace analysis ...

Customer Analytics Manager 12 Month FTC London (Hybrid) | Up to £70,000Looking for a role where you can shape customer strategy and influence senior decision-making? This Customer Analytics Manager position offers the opportunity to own the customer analytics agenda for a well-established retail business … delivering insight that drives customer growth, retention and commercial performance. The Company This organisation is a leading consumer business with a large and highly engaged customer base across both digital and physical channels. Data and analytics sit at the heart of business decision-making, with established teams ...

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team at our head office in Bracknell, Berkshire. … This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru, you'll combine your expertise ...

education experts. The Role We are looking for a commercially minded Content & Email Marketing Manager to create high-quality B2B content and build connected customer journeys that generate demand, support conversion and drive long-term customer and member growth. This is a hands-on role combining B2B content … marketing, lifecycle marketing, CRM automation and email. You will turn customer insight, research, product expertise and internal knowledge into compelling content, while using customer and behavioural data to deliver relevant communications at every stage of the relationship. You will create content that attracts and educates prospective customers ...

Work on customer-focused products, digital experiences and strategic partnerships, helping shape solutions used by millions of people across the UK. Duration – 2 years Salary –£42,000 + fantastic benefits Locations –North West (Manchester & Chester), South West (Bristol & Cardiff), West Yorkshire (Leeds & Halifax) and Edinburgh. Hybrid working: minimum … Qualifications – Chartered Banker qualificationopportunityplus structured training and development. Shape products and partnerships used by millions Banking is changing faster than ever. New technologies, changing customer expectations and the rise of AI are transforming how people manage, save, spend, invest and borrow money. To stay ahead, we need talented people ...

Description Shape products and partnerships used by millions Banking is changing faster than ever. New technologies, changing customer expectations and the rise of AI are transforming how people manage, save, spend, invest and borrow money. To stay ahead, we need talented people who can turn customer insight … products and experiences. Our Product and Partnerships Graduate Scheme is designed to develop the next generation of product leaders: curious thinkers, data explorers and customer-first creators who can turn insight into innovation. You’ll learn how products are created, prioritised, launched and continually improved. You’ll work ...

Description Shape products and partnerships used by millions Banking is changing faster than ever. New technologies, changing customer expectations and the rise of AI are transforming how people manage, save, spend, invest and borrow money. To stay ahead, we need talented people who can turn customer insight … products and experiences. Our Product and Partnerships Graduate Scheme is designed to develop the next generation of product leaders: curious thinkers, data explorers and customer-first creators who can turn insight into innovation. You’ll learn how products are created, prioritised, launched and continually improved. You’ll work ...

Defence Housing Services (DHS). This is an exciting opportunity to drive meaningful change, combining continuous improvement, digital innovation and service design to enhance customer experience, operational performance and value for money. Taking ownership of improvement opportunities from initial problem through to implementation and benefits realisation, you will work … closely with operational teams, stakeholders and suppliers to develop practical, data-driven solutions to complex service challenges. Using customer insight and evidence to identify root causes, you will design and deliver improvements that create measurable benefits for Service personnel and their families. A key aspect of the role ...

ambitious organisation at a pivotal stage of its development. The business has experienced significant growth over recent years and is now investing in its customer service and customer experience capability to ensure it can scale successfully, integrate future growth and continue delivering exceptional outcomes for customers. As Head … Customer Service you will have the opportunity to build, influence and transform a function with genuine executive visibility and long-term career potential. This role will be office based in North Yorkshire. About the role: Reporting into the senior leadership team, you will take ownership of a customer ...

Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play ...

Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas, Explore … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

tech and our industry to discover innovative new ways to connect, sell and grow. About the role We are looking for a Senior Insight Executive to join our Morrisons Media Group (MMG) Team. Turn customer and campaign data into actionable insights that shape brand strategy and marketing investment. … Help leading brands make smarter, data-driven marketing decisions using Morrisons customer insights. Become the subject matter expert for MoreViu, Morrisons' customer insight platform, driving its adoption across the business. Deliver insight-led recommendations that identify growth opportunities and improve campaign performance. Support strategic planning ...

tech and our industry to discover innovative new ways to connect, sell and grow. About the role We are looking for a Senior Insight Executive to join our Morrisons Media Group (MMG) Team. Turn customer and campaign data into actionable insights that shape brand strategy and marketing investment. … Help leading brands make smarter, data-driven marketing decisions using Morrisons customer insights. Become the subject matter expert for MoreViu, Morrisons' customer insight platform, driving its adoption across the business. Deliver insight-led recommendations that identify growth opportunities and improve campaign performance. Support strategic planning ...

Pinewood.AI is looking for a Product Manager to join our Product Team and help shape the future of our Automotive Intelligence Platform, turning customer insight, business needs and product opportunities into clear, valuable software improvements. This is a hands‐on product role within a high‐performing SaaS environment … vehicle sales, aftersales, parts, CRM, finance and insurance, reporting, and wider platform services. You’ll define, shape and deliver product improvements that solve real customer problems across end‐to‐end dealership workflows. Working closely with customers, engineering teams and internal stakeholders, you’ll translate insight and business needs ...

Account Manager – Techtelligence We’re looking for a commercially minded, proactive and customer‐focused Account Manager to join Today Digital and support the growth of our Techtelligence product. This is an exciting role for someone who enjoys working with customers, understanding their goals, and helping them get real value … discounts + more What You’ll Be Doing Sales Support & Product Demos – work closely with the Commercial team to support the sales process; join customer calls and product demos; tailor demos around each prospect’s market, target accounts, competitors, campaigns and commercial priorities; answer questions during the sales process ...

experienced customer service leader who is passionate about improving service, developing high-performing teams and delivering better outcomes for customers? Residential Management Group (RMG) is looking for a Customer Service Manager to provide end-to-end leadership across our 24/7 Customer Service Centre, IT Service … resolution. You'll bring teams and service areas together, translate strategic priorities into effective day-to-day delivery and lead improvements across performance, quality, customer satisfaction and first-time resolution. You'll also play an important role in how we use customer insight, technology, automation ...

supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build … future data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely ...

Omnichannel Activation Manager will lead the development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences. This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy … business growth through the effective integration of field force engagement, digital activation, CRM, professional education, KOL engagement, partnerships, media and data-driven customer experiences. Operating at the intersection of commercial excellence, healthcare marketing, customer engagement and digital transformation, the role will shape how Kenvue engages healthcare professionals across ...

Customer Analytics Manager £60,000-£70,000 London (Hybrid - 3x Days a Week in Office) 12-Month FTC The Company A leading British fashion retailer with a strong high-street and online presence, serving millions of customers across the UK is seeking a Customer Analytics Manager to join … initial 12-month contract! The business has made significant progress in how it uses customer data, moving towards a much more customer-led approach to decision-making across the organisation. This is an opportunity to join a growing analytics function at an exciting point in its development, helping ...

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This ...

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This ...

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This ...

Telford/Hybrid The Opportunity I’m working exclusively with a rapidly growing UK consumer business that is building a strategic CRM and Customer Experience function across a portfolio of established DTC brands. This is an exciting opportunity for a CRM professional who wants to do more than manage … campaigns. You’ll play a key role in shaping how customer data, automation, segmentation and communications are used to drive retention, conversion and customer lifetime value across multiple brands. The business is currently undertaking a comprehensive CRM audit to understand its existing capabilities and identify opportunities for growth. ...

objectives and growth priorities. Translate business goals into clear marketing priorities, plans and measurable outcomes. Act as a strategic partner to Sales, Product and Customer Success leadership teams. Ensure marketing activity remains focused on agreed strategic priorities and commercial impact. 2. Commercial Growth & Market Development Ensure marketing contributes … customer acquisition, product adoption, retention and customer growth. Establish clear measurement frameworks to demonstrate marketing's contribution to pipeline generation and business performance. Support the development of integrated go-to-market strategies for priority products and propositions. Champion customer-centric marketing approaches that improve engagement and long ...