1 to 25 of 70 Customer Segmentation Jobs in the UK

the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role The Head of Customer Success is responsible for leading and developing the Customer Success team to drive retention, growth, and customer satisfaction. This role involves defining … and delivering a scalable Customer Success Program that ensures customers achieve their desired outcomes with Infinity. You will work closely with the CS Management Team to shape retention and growth strategies, aligning team resources and processes to meet customer and business needs. A key part of the role … by clear KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic approach to customer segmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About More ❯

Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making. Main Responsibilities Lead data analysis initiatives across the subscriber lifecycle, from acquisition … to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to … forecast churn risk and customer behaviour, leveraging data science techniques. Collaborate with cross-functional teams , including marketing, finance, and product, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, and retention strategies. Person Specification 6+ years of experience More ❯

Job ID: Ring of Security Limited (UK) Overview: Blink, a smart home security brand within Amazon Devices, is seeking a data-driven and customer-obsessed Digital/Lifecycle Marketing Manager to lead and execute innovative marketing campaigns in the EUK region. In this pivotal role, you will be responsible … growth through digital marketing, with a strong focus on email marketing, promotions, subscriptions, and managing performance-based campaigns. You will have ownership of the customer lifecycle, from activation to retention, leveraging paid marketing channels and optimizing subscription-driven initiatives. As part of the Blink/Ring marketing team, this … role will work cross-functionally with product, business development, creative, and engineering teams to develop, execute, and scale campaigns that drive customer engagement, acquisition, and revenue. This is an exciting opportunity to own high-impact marketing programs and shape Blink's digital marketing strategy in the EUK market. Key More ❯

capabilities by hiring a Senior Data Scientist within its loyalty scheme department. The Opportunity You will be working on various projects across loyalty, including customer segmentation, customer retention, customer profiling, and customer marketing to help them leverage their data to increase customer sign-up. More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will … be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will … be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. … analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure More ❯

We are looking for a CRM Director to be the senior leader within DEPT. Customer Relationship Management (CRM) is an essential aspect of any successful business. A CRM Director plays a crucial role in ensuring that a company's customers are satisfied and retained. However, with new technologies and … trends, the job of a CRM Director has become more complex. JOB PURPOSE The CRM Director is responsible for developing and implementing DEPT's customer relationship management strategies to increase customer satisfaction and loyalty. The CRM Director role requires a deep understanding of customer behaviour, data analysis … CRM Director manages a team of professionals to ensure that all initiatives are executed effectively, efficiently, and within budget. KEY RESPONSIBILITIES Develop and implement customer relationship management strategies to drive new customer acquisition, customer retention and loyalty; Develop and maintain customer data management systems to improve More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯

BBC Studios' International News division produces world-leading content that shapes news delivery across platforms globally. With a focus on data-driven insights and customer engagement, the division is pivotal in defining the BBC's direct-to-consumer (D2C) strategy. THE ROLE BBC Studios now have an exciting vacancy … for a Lead Data Analyst within our award-winning International News division. This role is crucial for understanding customer behaviour and shaping the BBC's D2C strategy. The Lead Data Analyst will lead the development and implementation of a data and insights ecosystem, leveraging advanced analytics and proprietary tools … the acquisition and engagement funnel. The role also involves optimizing performance of product and marketing initiatives, building models to identify trends and patterns in customer behaviour, and collaborating with experimentation and data science teams to enhance overall marketing and product effectiveness. Working within the Consumer Growth and Monetization team More ❯

Manager Contract Type: Permanent Hours: Full Time DESCRIPTION Overview: Blink, a smart home security brand within Amazon Devices, is seeking a data-driven and customer-obsessed Digital/Lifecycle Marketing Manager to lead and execute innovative marketing campaigns in the EUK region. In this pivotal role, you will be … growth through digital marketing, with a strong focus on email marketing, promotions, subscriptions, and managing performance-based campaigns. You will have ownership of the customer lifecycle, from activation to retention, leveraging paid marketing channels and optimizing subscription-driven initiatives. As part of the Blink/Ring marketing team, this … role will work cross-functionally with product, business development, creative, and engineering teams to develop, execute, and scale campaigns that drive customer engagement, acquisition, and revenue. This is an exciting opportunity to own high-impact marketing programs and shape Blink's digital marketing strategy in the EUK market. Key More ❯

. Email Marketing Analyst - Customer Lifecycle Focus page is loaded Email Marketing Analyst - Customer Lifecycle Focus locationsLondon time typeFull time posted onPosted Today time left to applyEnd Date: July 31, 2025 (30+ days left to apply) job requisition idSR-31344 It's fun to work in a company … where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Email Marketing Analyst - Customer Lifecycle Focus Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. … Watch' by Gartner.Please visit for more information about FractalWe are looking for a highly analytical and strategic Email Marketing Analyst with a focus on Customer Lifecycle Marketing. In this role, you will be responsible for analyzing and optimizing email campaigns throughout the entire customer journey-from acquisition to More ❯

The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … cutting-edge models that drive our business forward. We are looking for a Senior Data Scientist to become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customer More ❯

The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … and monitoring cutting-edge models that drive our business forward. We are looking for a Data Scientistto become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customer More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical Klaviyo expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database – Klaviyo Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing … the customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer More ❯

through Google Ads, Microsoft Ads, and other paid search channels. You'll optimise Shopping, Performance Max, and Search campaigns, leveraging AI-driven automation, audience segmentation, and first-party data strategies to maximise ROAS and revenue growth. This role is perfect for someone who thrives in data-driven performance marketing … understands eCommerce customer behaviour, and knows how to optimise product feeds, landing pages, and conversion funnels. Responsibilities Global budget management of £7M+ with delivery against performance targets Plan, launch, and optimise Google Search, Shopping, Performance Max, Demand Gen and Microsoft Ads campaigns Manage and refine product feed optimisation for … Google Merchant Center Leverage Smart Bidding, Audience Targeting, and AI-driven automation to scale efficiently Implement remarketing and customer segmentation strategies using first-party data Conduct A/B testing on ad copy, product images, and bidding strategies Monitor eCommerce KPIs (ROAS, AOV, CVR, CPA, CTR, LTV, etc. More ❯

The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … cutting-edge models that drive our business forward. We are looking for a Senior Data Scientist to become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customer More ❯

The customer experience is at the core of everything we do across Admiral. Our UK Customer Data Science team is on a journey to transform the way we view and interact with our customers across our diverse suite of UK based products. In this role, you will collaborate … and AI techniques to deliver data driven insights to our stakeholders across the business and provide tailored actions to our customers. With millions of customer interactions daily, captured by both structured and unstructured data, there are a multitude of use cases and endpoints at our disposal. Through harnessing the … and monitoring cutting-edge models that drive our business forward. We are looking for a Data Scientistto become a key part of our UK Customer Data Science team. What is UK Customer Data? The UK Customer Data area focuses on providing actionable insights to enhance customer More ❯

300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart … of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital … Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer data. Drive innovation by staying ahead of AI/ML trends More ❯

and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies. Whom we are looking for: A customer centric and data-driven CRM Manager to lead the channel, as part of the wider Ecommerce team. What you’ll do: As our CRM … Manager, you’ll be responsible for shaping and delivering the customer relationship and retention strategy, working cross-functionally with Marketing, Creative, Development and Customer Experience teams. You’ll lead the day-to-day operation of both BAU and lifecycle communications across email and SMS, oversee our customer segmentation strategy, and own the ongoing optimisation of our newly launched loyalty program. You will champion data-led decision-making, turning customer insights into initiatives that deepen relationships and drive long-term value. What success looks like: You will deliver a best-in-class CRM and retention More ❯

and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies. Whom we are looking for: A customer centric and data-driven CRM Manager to lead the channel, as part of the wider Ecommerce team. What you’ll do: As our CRM … Manager, you’ll be responsible for shaping and delivering the customer relationship and retention strategy, working cross-functionally with Marketing, Creative, Development and Customer Experience teams. You’ll lead the day-to-day operation of both BAU and lifecycle communications across email and SMS, oversee our customer segmentation strategy, and own the ongoing optimisation of our newly launched loyalty program. You will champion data-led decision-making, turning customer insights into initiatives that deepen relationships and drive long-term value. What success looks like: You will deliver a best-in-class CRM and retention More ❯

annually, based on experience and qualifications. About the job: We are seeking a highly skilled Data Scientist with expertise in CRM and customer behavior analysis to join our newly founded CRM Data Science team. You will play a crucial role in analyzing customer behavior on our gambling platforms … providing insights and building features that will drive our business strategies and enhance customer engagement. We are building a new real-time CRM platform, and this is a great chance to have a profound impact on the project. Key Responsibilities: Analyze large datasets to uncover patterns and insights related … to customer behavior. Develop predictive models to forecast customer activities and trends. Collaborate with cross-functional teams to implement data-driven strategies. Define and track key performance indicators (KPIs). Utilize machine learning techniques to optimize CRM strategies, especially related to automated campaign optimization. Communicate findings and recommendations More ❯

measurement and continuous improvement. They will conceive and propose marketing strategies and concepts, considering differences between countries. They will guide the brand team on customer insight, country nuances, streamlining our marketing objectives and overall successful delivery. In this role you will be expected to flex both your analytical and … this role will have experience with online and offline marketing, making data-driven decisions, and influencing others. They should have a solid understanding of customer dynamics and segmentation in the digital media, commerce, advertising, mobile and high-tech industries. They should have a good understanding of the online … with the PL Brand Managers to deliver innovative, relevant and data driven demand driving initiatives. Be the EU champion and voice of the EU customer commissioning and reviewing relevant research to help us properly understand the customer needs. Deeply understand and articulate the target customer; fully understanding More ❯

skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customer segmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and More ❯

skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customer segmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and More ❯