London, England, United Kingdom Hybrid / WFH Options
Harnham
in using data to drive business decisions, working closely with product managers, engineers, and senior stakeholders (including the CFO ). You'll be uncovering insights that fuel product development, customer growth, and commercial strategy. 🔍 What you'll do: Lead analytical deep-dives to identify trends, opportunities, and areas for optimisation Deliver clear, actionable insights that influence high-level business … decisions Projects may include customersegmentation, cohort analysis, CLV modelling, pricing strategy, and product funnel performance Present findings to senior stakeholders and help define next steps Improve profitability and efficiency across user journeys - both customer and partner side ⚙️ Tools & Environment: SQL , Redshift , Looker Collaborative product-focused teams, embedded in a modern data stack 🧠 What we're looking More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Harnham
in using data to drive business decisions, working closely with product managers, engineers, and senior stakeholders (including the CFO ). You'll be uncovering insights that fuel product development, customer growth, and commercial strategy. What you'll do: Lead analytical deep-dives to identify trends, opportunities, and areas for optimisation Deliver clear, actionable insights that influence high-level business … decisions Projects may include customersegmentation, cohort analysis, CLV modelling, pricing strategy, and product funnel performance Present findings to senior stakeholders and help define next steps Improve profitability and efficiency across user journeys - both customer and partner side ⚙️ Tools & Environment: SQL , Redshift , Looker Collaborative product-focused teams, embedded in a modern data stack What we're looking More ❯
oriented culture within our team, creating measurable impact across the Amazon Currency Converter business. Key job responsibilities Develop and execute marketing strategy for driving solution awareness, product adoption and customer retention. Align strategy with business leaders and stakeholders. Create, review and raise quality of marketing content for relevant channels. Develop metrics and implement automated process for marketing channel management. … PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience with customersegmentation, profiling, and targeting Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or More ❯
will also need to understand and follow our governance and compliance frameworks. In this role you will Be a valued expert and consultant for digital channels and omni-channel customer experiences, and optimized use, within Medical Affairs for Global and LOC Medical teams Embed new tech features/GenAI tools into the Global and LOC medical teams with adequate … experience Strong interest and ability to keep up to speed with the latest relevant technologies and the digitization of our business model (e.g. genAI). Marketing Automation (email campaigns, customersegmentation, analytics) Multi-channel and omni-channel experience, data insights & exploring new data and AI capabilities Experience with Virtual/Hybrid/Live event platforms and features, and More ❯
interrogate betting data by analysing a growing global client base. Effective handling of betting operator queries. Deliver insights in management ready reports. Take ownership of improving betting performance. Conduct customersegmentation to validate machine learning outputs. Shape future ways of working by testing trading platforms. Request and quality assure new tools and features. ABOUT YOU Strong familiarity with More ❯
with product and ops on growth experiments, operational bottlenecks, and behavioural insights Own continuous improvements to data quality, modelling, and warehouse efficiency Collaborate closely with leadership on strategic questions-customersegmentation, pricing experiments, expansion bets Requirements You must be an ambitious, curious, relentless and no ego problem-solver excited to build the future of shopping. Additionally: Previous experience More ❯
to answer big questions: How can we acquire more high-value partners? What does profitability look like by salon, region, or cohort? How do we optimize pricing and drive customer loyalty? Expect to deep dive into customersegmentation, lifetime value, cohort behaviour , and funnel performance -all powered by a strong modern stack: Redshift, SQL, Python, and Looker … . You'll thrive in this role if you: Love solving business problems with data Have strong SQL and some Python experience Have worked on customer analytics, growth or pricing problems Can confidently present to senior stakeholders 💡You'll be working with experienced Lead Analysts, and the CFO will be one of your key stakeholders. 📍Hybrid - 2 days per More ❯
nurture, retain, and re-engage our growing community of buyers and sellers. The Mission We're seeking a commercially minded, data-driven CRM Manager to own and optimise the customer lifecycle across both our platforms. You'll be responsible for building and executing CRM strategies that drive user activation, retention , and engagement, guiding customers from first touch through to … strategy across Collecting Cars and Watch Collecting, supporting both seller and buyer journeys. Design and implement personalised onboarding, reactivation, and retention campaigns to drive conversion and lifetime value. Own customer journey mapping and segmentation strategies to identify and act on opportunities across the funnel. Collaborate with product and development teams to integrate CRM touchpoints seamlessly across the platforms. … pipeline activation efforts. Use data and analytics to drive decisions, test hypotheses, and optimise campaign performance. Adopt AI tools where applicable to help deliver more personalised, predictive, and automated customer experiences. Be the internal customer advocate, championing customer needs and behaviours in decision-making processes. Manage and mentor an Email Specialist, ensuring best practices are maintained across More ❯
City of London, London, United Kingdom Hybrid / WFH Options
SystemsAccountants
Engineering : Developing and maintaining business-critical data ingestion, analysis, and management systems. Utilizing API and ETL methods to integrate with internal systems. Building tools to minimize errors and improve customer experience. Automating data development and governance to improve data health. Designing procedures for system troubleshooting, capacity management, and scaling infrastructure. Analytics : Developing scripts and data outputs to automate reporting … and visualizations. Ensuring timely and easily translatable data delivery for business stakeholders. Supporting customersegmentation and data clustering for insights into customer cohorts. Owning and ensuring the security, governance, and usability of visualization tools like PowerBI. Key skills for the Data Engineer include: Strong teamworking and communication abilities. Experience with scripting languages like SQL, Python, (SSIS/ More ❯
Engineering : Developing and maintaining business-critical data ingestion, analysis, and management systems. Utilizing API and ETL methods to integrate with internal systems. Building tools to minimize errors and improve customer experience. Automating data development and governance to improve data health. Designing procedures for system troubleshooting, capacity management, and scaling infrastructure. Analytics : Developing scripts and data outputs to automate reporting … and visualizations. Ensuring timely and easily translatable data delivery for business stakeholders. Supporting customersegmentation and data clustering for insights into customer cohorts. Owning and ensuring the security, governance, and usability of visualization tools like PowerBI. Key skills for the Data Engineer include: Strong teamworking and communication abilities. Experience with scripting languages like SQL, Python, (SSIS/ More ❯
Engineering : Developing and maintaining business-critical data ingestion, analysis, and management systems. Utilizing API and ETL methods to integrate with internal systems. Building tools to minimize errors and improve customer experience. Automating data development and governance to improve data health. Designing procedures for system troubleshooting, capacity management, and scaling infrastructure. Analytics: Developing scripts and data outputs to automate reporting … and visualizations. Ensuring timely and easily translatable data delivery for business stakeholders. Supporting customersegmentation and data clustering for insights into customer cohorts. Owning and ensuring the security, governance, and usability of visualization tools like PowerBI. Key skills for the Data Engineer include: Strong teamworking and communication abilities. Experience with scripting languages like SQL, Python, (SSIS/ More ❯
on all things advanced analytics & data science! THE ROLE As the Senior Analyst you will utilise your strong SQL & Python experience across a range of ststatical analysis projects, including customersegmentation, marketing measurement, forecast modelling, linear regression & synthetic control methodology YOUR SKILLS AND EXPERIENCE Strong Python Strong SQL Statistical Analysis THE BENEFITS £65,000-£75,000 Fully Remote More ❯
our team. Based at our Head Office in Digbeth , the successful candidate will support the execution of the CRM strategy by delivering targeted campaigns that meet business objectives and customer needs. You will also be responsible for building and deploying campaigns using Salesforce Marketing Cloud, managing customersegmentation, and monitoring performance to identify opportunities for optimisation. Working … under the direction of the Senior CRM Manager and alongside cross-functional teams, the CRM Executive plays a key role in driving customer retention, loyalty, and incremental revenue through effective CRM activity. What you'll do: Implement CRM campaigns for National Express Coach, Bus, and Transport Solutions, as well as Dublin Express Develop segmented customer journeys and personalised … campaigns based on customer behaviour and preference, to increase engagement, retention, referral and loyalty Write, brief, identify target audiences and execute email campaigns that drive customer engagement, increase retention and loyalty, and generate revenue growth Conduct A/B testing and optimisation to improve campaign performance and customer experience Collaborate with commercial, marketing, product, customer experience More ❯
Birmingham, Digbeth, West Midlands (County), United Kingdom
National Express Group PLC
our team. Based at our Head Office in Digbeth , the successful candidate will support the execution of the CRM strategy by delivering targeted campaigns that meet business objectives and customer needs. You will also be responsible for building and deploying campaigns using Salesforce Marketing Cloud, managing customersegmentation, and monitoring performance to identify opportunities for optimisation. Working … under the direction of the Senior CRM Manager and alongside cross-functional teams, the CRM Executive plays a key role in driving customer retention, loyalty, and incremental revenue through effective CRM activity. What you'll do: Implement CRM campaigns for National Express Coach, Bus, and Transport Solutions, as well as Dublin Express Develop segmented customer journeys and personalised … campaigns based on customer behaviour and preference, to increase engagement, retention, referral and loyalty Write, brief, identify target audiences and execute email campaigns that drive customer engagement, increase retention and loyalty, and generate revenue growth Conduct A/B testing and optimisation to improve campaign performance and customer experience Collaborate with commercial, marketing, product, customer experience More ❯
hands on role, with around 20% team leadership. What You’ll Do Oversee data science projects, guide junior team members, and drive innovation. Build predictive models for campaign optimisation, customersegmentation, and price elasticity. Design and implement AI-powered solutions to solve complex marketing challenges. Use machine learning and statistical techniques to analyse trends and improve business outcomes. … technical stakeholders. What We’re Looking For A strong academic background in Computer Science, Mathematics, Physics, or a related field. Proven experience in machine learning applications such as recommendations, segmentation, forecasting, and marketing spend optimisation. Proficiency in Python, SQL, and Git, with hands-on experience in tools like Jupyter notebooks, Pandas, and PyTorch. Expertise in cloud platforms (AWS, Databricks More ❯
hands on role, with around 20% team leadership. What You’ll Do Oversee data science projects, guide junior team members, and drive innovation. Build predictive models for campaign optimisation, customersegmentation, and price elasticity. Design and implement AI-powered solutions to solve complex marketing challenges. Use machine learning and statistical techniques to analyse trends and improve business outcomes. … technical stakeholders. What We’re Looking For A strong academic background in Computer Science, Mathematics, Physics, or a related field. Proven experience in machine learning applications such as recommendations, segmentation, forecasting, and marketing spend optimisation. Proficiency in Python, SQL, and Git, with hands-on experience in tools like Jupyter notebooks, Pandas, and PyTorch. Expertise in cloud platforms (AWS, Databricks More ❯
hands on role, with around 20% team leadership. What You’ll Do Oversee data science projects, guide junior team members, and drive innovation. Build predictive models for campaign optimisation, customersegmentation, and price elasticity. Design and implement AI-powered solutions to solve complex marketing challenges. Use machine learning and statistical techniques to analyse trends and improve business outcomes. … technical stakeholders. What We’re Looking For A strong academic background in Computer Science, Mathematics, Physics, or a related field. Proven experience in machine learning applications such as recommendations, segmentation, forecasting, and marketing spend optimisation. Proficiency in Python, SQL, and Git, with hands-on experience in tools like Jupyter notebooks, Pandas, and PyTorch. Expertise in cloud platforms (AWS, Databricks More ❯
City of London, London, United Kingdom Hybrid / WFH Options
ENI – Elizabeth Norman International
rare opportunity to build something from the ground up while working with both local stakeholders and global tech teams. This job in other businesses may be called Product Analyst, Customer Analyst, Business Intelligence, Editorial Analyst etc We're looking for a technically strong and commercially aware Senior Product Analyst to help unlock growth and insights for a leading mobile … engineering teams. Define and track user engagement and performance metrics. Create, audit, and optimise dashboards and reporting tools. Translate business needs into clear technical requirements. Looking ahead it's customersegmentation, proidling and personalisation projects Help shape the data roadmap from early foundations to advanced maturity. What you'll bring: Strong SQL and data pipeline understanding (you will More ❯
rare opportunity to build something from the ground up while working with both local stakeholders and global tech teams. This job in other businesses may be called Product Analyst, Customer Analyst, Business Intelligence, Editorial Analyst etc We're looking for a technically strong and commercially aware Senior Product Analyst to help unlock growth and insights for a leading mobile … engineering teams. Define and track user engagement and performance metrics. Create, audit, and optimise dashboards and reporting tools. Translate business needs into clear technical requirements. Looking ahead it's customersegmentation, proidling and personalisation projects Help shape the data roadmap from early foundations to advanced maturity. What you'll bring: Strong SQL and data pipeline understanding (you will More ❯
rare opportunity to build something from the ground up while working with both local stakeholders and global tech teams. This job in other businesses may be called Product Analyst, Customer Analyst, Business Intelligence, Editorial Analyst etc We're looking for a technically strong and commercially aware Senior Product Analyst to help unlock growth and insights for a leading mobile … engineering teams. Define and track user engagement and performance metrics. Create, audit, and optimise dashboards and reporting tools. Translate business needs into clear technical requirements. Looking ahead it's customersegmentation, proidling and personalisation projects Help shape the data roadmap from early foundations to advanced maturity. What you'll bring: Strong SQL and data pipeline understanding (you will More ❯
journey to get Ahead Together. The Global Products & Analytics team within the commercial data and technology group (Digital Fuel) is driving a fundamental transformation building new, advanced capabilities in customersegmentation, omnichannel measurement, campaign measurement, channel and data orchestration, marketing decision engines, and much more. This role will be accountable for identifying opportunities for growth and innovation, ultimately … driving a product vision, strategy, and corresponding roadmap for AI content generation and processes to support the organization's omnichannel ambitions. They will need to balance business and customer needs while simultaneously improving the operational efficiency and effectiveness of the product team to deliver a best-in-class content generation platform to support and modernize the end-to-end … rollout of new features globally. In this role you will Lead team in developing a strategy and roadmap, aligned to a clear North-star metric, KPIs, and OKRs, balancing customer and business needs, which should be defensible to stakeholders and yourself Meet your objectives by focusing on data-driven decision making and customer centricity Understand customer needs More ❯
line with the corporate direction. Functional Tasks • Create and maintain a rolling marketing budget • Create strategic and operational marketing plans • Strategic planning including corporate positioning, market and competitive analysis, customersegmentation and penetration plans • Guide team to ensure timely and effective execution of marketing tactics • Analyze market research to determine risk and marketability of potential future products and … software company would be considered an asset. • The successful candidate must thrive in a dynamic and collaborative fast-paced environment. • Must know: Technology & financial services markets, Demand generation techniques, Customer buying and decision making processes, Channel management Remuneration & Benefits • Attractive base and variable compensation package coupled with stock options. More ❯
Director, Customer Success page is loaded Director, Customer Success Apply locations UK-London Office time type Full time posted on Posted 3 Days Ago job requisition id R-500751 Job Description Join Our Team at Litera: Where Legal Technology Meets Excellence Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software … than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life's work. Overview: We are seeking a strategic and innovative Director of Customer Success to lead our efforts in reimagining the customer journey for our long tail customer segment as well as a key subset of our customer base. … This leader will architect and execute a digital-first customer success program, ensuring scalable, data-driven engagement that maximizes product adoption, satisfaction, and retention. Reporting to the VP of Customer Success, this role will collaborate cross-functionally to drive a seamless, proactive, and impactful customer experience. Key Responsibilities: Design & Implement Digital Customer Success Strategy Develop and More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯