DesktopSupport Analyst (Internal name: Techzone Analyst) Group Technology Permanent - Onsite 5 days a week Manchester Hiring range: £30,000 - £40,000 For more information please email TalkingCareers@itv.com Your work matters to millions. Shaping culture is in the DNA of ITV. So, it’s not surprising that … face technical troubleshooting and fix service as a drop-in facility for colleagues on site. This role is to provide first and second line support directly to colleagues in a professional and friendly manner; the key aim being to provide a fix to the issue at initial contact and … failing that take ownership of the issue and work with the relevant support channels whilst maintaining regular communications with the colleague until resolved. The successful applicant will be required to respond to complex problems by proactively investigating root cause, whilst if necessary delivering workaround for business continuity and ultimately more »
BPSS/SC Cleared DesktopSupport Engineer- 6 months- £240 P/D Inside IR35- Leiston, Suffolk We are seeking a DesktopSupport Engineer to play a vital role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to end more »
Role: Onsite IT Support Engineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading … global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with more »
Senior DesktopSupport Engineer - Energy Trader - London Our client is a major energy trader based in London, this role is office based. Responsibilities: • Provide 1st, 2nd & 3rd level support for both hardware and software/EUC operations • Install, configure and maintain workstations, hardware and software; OS • Install … procedures • Analyse incidents/request and contribute to our continuous improvement’s ethos Experience: • At least 3-5 years’ experience as a Senior IT Support/Desktop Engineer (in an energy trader or top-tier hedge fund) • Expert in supporting a Microsoft environment; Windows OS, MS Office products … grasp of trading applications; Reuters, Bloomberg, ICE • Good understanding of cloud technologies; Azure, AWS • Very good communication skills, collaborative, inclusive (a background in VIP support) Technologies: • Microsoft OS; Win10/11 • Microsoft Office 2019 Suite, advanced Excel beneficial • SCCM • Active Directory • MS Exchange administration • PowerShell • VMWare • Citrix • Cloud; M365 more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a Senior Desktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known … and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general … IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management ensuring the desktops and laptops are correctly added to the database and more »
DesktopSupport Engineer £25,000 - £30,000 Company Benefits Hybrid Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies? We … are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your technical … skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for immediate more »
DesktopSupport Engineer £25,000 - £30,000 Company Benefits Hybrid Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies? We … are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your technical … skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for immediate more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
Senior DesktopSupport Engineer - London On Site upto £45,000 plus bonus One of the largest global broking firms in London is hiring a Senior Service Desk supporting staff globally both face to face and remotely. You will primarily be working from the London office alongside infrastructure and more »
DesktopSupport Engineer Team Leader Department Digital, Data & Technology Group Salary Starting from £29,605, rising to £36,024 Grade Grade 6 Contract Type Full Time, Open Ended Placed on Wednesday 05 June 2024 Closing date Sunday 23 June 2024 About the role You will be part of more »
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
Leamington Spa, Warwickshire, Royal Leamington Spa, United Kingdom
Polar Recruitment Services
Deskside Support Engineer 6 month contract (Inside IR35) Up to £142 per day This is an exceptional opportunity to work for an international IT Service Provider, working on site in Leamington Spa. Deskside Support Engineer Job Summary As the Deskside Support Engineer, you will provide on-site … desktopsupport for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Duties include Software deployment Handle customers inline with SLA and escalate if needed Provide hardware\software break fix support across a range of devices Provide efficiency recommendations when immediate problems arise Security Cleared Deskside Support Engineer Essential skills Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including O365 Active Directory experience If this Deskside Support Engineer more »
years of Experience Scope of Work: Maintain daily IT operations in Customer-owned locations to serve users' IT needs. Provide hands & feet support for Servers or Networking activities as required the specified location/facilities. Support manufacturing-related IT equipment and applications as per SOP provided. Assist the … with hardware break/fixes and vendor management (coordinating and ensuring service delivery) Installation, Move, Add, and Change (IMAC) of Customer IT Assets VIP Support - generally involves providing tailored and proactive IT support to the VIP targeted and ensuring they feel comfortable with the audio-visual equipment and … peripherals being used. Support conference rooms, telepresence, network, Internet, and voice services and equipment (ex: audio/video, networking, and unified communications) Management of non-PC IT equipment - maintain asset lists for non-PC devices, such as Servers, printers, and phones. Respond to customers' requests for updates under the more »
IT Support Tech Bar/Walk Up Service/IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. … Responsibilities Provide quick-fix support by working on a tech bar/genius bar to troubleshoot issues with traders. Manage and address electronic tickets efficiently Communicate effectively with traders, senior stakeholders and vendors Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Must have … IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting. Strong background within financial services archie.odonovan@harringtonstarr.com more »
1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients … service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt … and record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »
as needed Create documentation for process and procedures Break-fix, troubleshoot and resolve software issues; Re-imaging computers/hard drives Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 5yrs hands on experience as deskside/Onsite … support/local IT engineer Strong Microsoft Operating System installation(Win 7Win 8.1/Win10/MAC OS X) and troubleshooting skills Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices Stong knowledge on Mac OS, and building of Mac machines , and pushing … applications via Mac servers Strong experience in troubleshooting MS office , O365 (Outlook, Word, Excel, Powerpoint etc) Strong desktopsupport knowledge including hardware, software, and networking concepts • Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds Good knowledge of MAC OS, IPAD and Android devices Knowledge in windows more »
opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Deskside Support Engineer II based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 - 6 months. The role is … Role Overview Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation, and problem diagnosis Desktop/Laptop/VDI - build, configuration, and deployment to end users Assist with software installation/deployment Assist with Smarthphone deployments Secondary role requirements more »
Job title: DesktopSupport Team Lead Location: Bristol Salary: Up to 40,000 per annum Job type: Permanent They are employed in the infrastructure sector. Using data-rich, virtual, interactive, and collaborative technologies, they help clients make more informed decisions for difficult jobs. You will be the Desk … Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will be responsible for resolving support … being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development reviews of team members. Manage and prioritise all 2nd line incidents more »
to start ASAP, they will wait for a notice for the right candidate. Tech Stack: Office365suite including Exchange Teams and SharePoint End user hardware support (Windows 10/11, iOS, Android) AWS/Azure Active Directory Ticketing This role offers a fantastic opportunity for progression and will look to more »
you’ve used something before that makes an improvement, your team will want to hear it. You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of … tickets, and you’ll be encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now. Whether you’re onboarding new users, or solving a complex network performance issue, automation needs to be at the heart of everything you do. This is … efficient technical environment and they’re keen to keep it that way. You’re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong PowerShell or Python to automate – you’ll need to show where more »
We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. This is a full-time permanent position working 37.5-hours per week … or be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals. As a Desktop Engineer you will be involved with: out security audits of all devices holding data on the network by scanning and reporting Installations, Moves, Additions … and Changes of all in-scope managed devices and Eyes Support to visually verify the state of managed devices Support including special project activities as they arise Management & Stock Management the lifecycle of loan user equipment directly along side the client managing own workload whilst liaising with other more »
in the UK. AWS Advanced Solution provider program and Managed Service Provider program. Job Description Main purpose of the job: To provide deskside technical support and advisory service of End UserCompute (EUC) devices, including resolving and enabling the resolution of incidents, problems,requests, and deploying new hardware and associated … software. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Act as 2nd Line support for all EUC technical incidents through to resolution at deskside. Create knowledgebase articles where repeated incidents are logged to assist Service Desk Analysts to increase 1st time Fix … and major incidents assigned to the EUC team withinservice level agreements To log and follow up issues that have been raised with 3rd party support teams where appropriate Support, manage, optimise and maintain the configuration and installation of Desktops,Laptops and hardware replacements Comply with Desktop Good more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a Senior Desktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known … and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and assoc... more »
