SC CLEARED*** DesktopSupport Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great … opportunity for a DesktopSupport Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring … in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting More ❯
services group that continues to experience growth through business acquisition with several different operating companies and employing over 15,000 users worldwide. An exciting opportunity has arisen for an DesktopSupport Engineer to provide dedicated technical support to senior executives and VIP users at their prestigious London Head offices. This role requires a proactive and professional individual … ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority Incidents and requests for executives, VIPs, and senior business stakeholders. 1st - 2nd line/Desktop IT support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets … via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential technical issues and implement preventive solutions and advanced troubleshooting and root cause analysis. Liaising with and delegating tasks to relevant teams for escalation. More ❯
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Crimson
DesktopSupport Engineer - London Salary up to £35,000-40,000 A leading London client seeks a DesktopSupport Engineer to handle all IT queries for office visitors, including the Tech Leadership team. The role requires strong communication skills, the ability to work under pressure, and expertise in Intune, AutoPilot, and other MS tools to support … In-depth expertise in PC hardware setup and configuration. Solid understanding of networking concepts such as LAN, WAN, and VPN. Demonstrated ability to lead small-scale projects related to desktopsupport for personal computers and peripherals. Strong analytical abilities. Excellent communication skills and professional telephone etiquette. Prior experience on an IT Service Desk. Genuine enthusiasm for information technology More ❯
Service Manager (2nd Line Desktop IT Support Engineer) Job title Service Manager (2nd Line Desktop IT Support Engineer) Salary Starting from £38,249, rising to £45,413 This is a great opportunity for you to develop your IT and Audio Visual (AV) career alongside increasing your line management and team mentoring skills, if you have a … background in technology, we'd love to hear from you. You'd be joining our small, experienced standard support team working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise. About the role You will lead the team to provide an outstanding IT and … AV service to both our students and staff. Monitoring and reporting on service requirements, you will assist in developing the Support Service, whilst nurturing positive relationships with the customer-base and staff within DDaT. No two days will be the same, providing help and advice in person, via telephone and remote support as well as through our ticket More ❯
DesktopSupport Engineer – 3-month Contract – London My client is looking for a DesktopSupport Engineer to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking a DesktopSupport Engineer to support the business … s day-to-day IT tasks. The DesktopSupport Engineer would be required to triage and resolve tickets initially relating to and office move and issues that occur during this transition. The Ideal DesktopSupport Engineer would be Able to support Windows and Mac and be the first point of contact for IT issues onsite. … Tasks could include, password reset, software updates, hardware support, booking/connecting to meeting rooms and general IT queries. DesktopSupport Engineer Requirements Recent IT Service Desk experience – Dealing with issues over the phone/email – being the first point of contact. Windows 10/11 – Administration & Support MAC - Administration & Support Experience with ticketing, service More ❯
An exciting opportunity has arisen for a DesktopSupport Engineer to join our team in a fully onsite capacity at our London office. This is a hands-on role suited to an enthusiastic and driven individual with 2 to 5 years of experience in IT support. You’ll be part of a close-knit team supporting all areas … of the business, ensuring a high level of technical support and seamless user experience. You’ll demonstrate strong interpersonal skills, remain calm under pressure, and thrive in a dynamic environment that values initiative, flexibility, and professionalism. Key Responsibilities: Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners as … part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service providers. Document system configurations, processes, and service records accurately. Contribute to the smooth daily running of the office environment. What We More ❯
Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners as part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service More ❯
and customer-focused IT professional to work in a high-profile environment supporting business-critical systems and VIP users. The successful candidate will be responsible for delivering comprehensive deskside support, with a strong emphasis on Windows 11 and VIP stakeholder support. The role offers great exposure to financial technologies and enterprise-level IT infrastructure. Key Responsibilities Windows 11 Support - Daily troubleshooting, updates, and optimisation of Windows 11 systems. Hardware Support - Maintenance and repair of desktops, laptops, printers, IP telephony devices, scanners, and mobile devices. Active Directory (AD) Support - User and group administration, password resets, and account troubleshooting. Microsoft Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remote desktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may be required for in-person support. VIP User Support - Deliver priority support to More ❯
Bratton, Telford, Shropshire, England, United Kingdom
Greenfield I T Recruitment
IT DesktopSupport – Job opportunity Location: West Midlands - OnsiteSalary: £25k - £32k (flex depending on experience) plus benefits Our client, who is a specialist IT Service provider working with clients in the West Midlands region is looking for an experienced IT DesktopSupport person to join the team. This role will attend various customer sites across the … West Midlands region (Walsall, Wolverhampton and Birmingham) providing high levels of customer support and working within agreed service levels. IT DesktopSupport - role Installation and preparation of new IT Hardware & Infrastructure. Management of call queue. Maintain asset register. Working at 2nd/3rd line capability with escalation and collaboration with 3rd line team where necessary. Perform software … rebuilds of laptops and PC’s where needed. Working with the Microsoft suite of products including MS Teams. IT DesktopSupport – experience A customer first approach. Good knowledge of Windows 10/11. Knowledge of Apple products, such as IPads. Some server experience – 2016 & 2019. Problem solving skills with good attention to detail. Some knowledge of Microsoft Intune. More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
CPS Group (UK) Limited
DesktopSupport Engineer Role: DesktopSupport Engineer Specialism(s): Windows 11, Device Rollout, User Support, Intune, Autopilot, First Line Support, Troubleshooting, Active Directory, Exchange, Office365 Type: Contract, Inside IR35 Location: Warrington (hybrid w/some travel to other sites required) Duration: 3 Months (Initial Duration - extensions applicable) Start Date: ASAP/Urgent Pay Rate … per day DesktopSupport Engineer CPS Group UK are delighted to be working with a leading organisation to appoint a seasoned DesktopSupport Engineer for an initial 3-month contract, with possibility of further extension per project needs. The DesktopSupport Engineer will play a key role in a device rollout project, whilst also … assisting BAU users, taking calls and handling support tickets and escalating technical issues where required. The DesktopSupport Engineer must possess excellent soft/user-facing support skills and have experience in both an IT support environment and supporting device rollout projects. The DesktopSupport Engineer will be required to work at the More ❯
DesktopSupport EngineerRole: DesktopSupport EngineerSpecialism(s): Windows 11, Device Rollout, User Support, Intune, Autopilot, First Line Support, Troubleshooting, Active Directory, Exchange, Office365Type: Contract, Inside IR35Location: Warrington (hybrid w/some travel to other sites required)Duration: 3 Months (Initial Duration - extensions applicable)Start Date: ASAP/UrgentPay Rate: £200 - £255 per dayDesktop Support EngineerCPS Group UK are delighted to be working with a leading organisation to appoint a seasoned DesktopSupport Engineer for an initial 3-month contract, with possibility of further extension per project needs. The DesktopSupport Engineer will play a key role in a device rollout project, whilst also assisting BAU users, taking calls and … handling support tickets and escalating technical issues where required.The DesktopSupport Engineer must possess excellent soft/user-facing support skills and have experience in both an IT support environment and supporting device rollout projects. The DesktopSupport Engineer will be required to work at the Warrington HQ 3 days per week and More ❯
Senior Desktop Analyst Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund, gym membership … contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond … and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships at every user interaction More ❯
loves getting stuck into hands-on tech, thrives on variety, and enjoys making life easier for others, this one's for you. We're on the hunt for a DesktopSupport Engineer to join a friendly, fast-moving team supporting schools with all things IT. You'll be right at the heart of the action - whether it's … resolving a tricky support ticket, rolling out a new batch of laptops, or helping a teacher get their tech back on track before class starts. This is a practical, people-focused role with lots of autonomy, tons of variety, and real opportunities to grow. What you'll be doing Your week might include: Providing 1st and 2nd line desktopsupport on-site across multiple school locations Troubleshooting Windows, Chromebooks, printers, and classroom tech Supporting users face-to-face with calm, confident communication Managing support tickets and collaborating with the helpdesk team Liaising with third-party suppliers when escalation is needed Auditing school IT environments and recommending improvements No two days will be the same - and that More ❯
Your new company A multinational investment bank based in Central London Your new role You will be providing 1st and 2nd line support to all users across the London office. This role is ideal for someone who has 1-2 years experience in IT Support and is keen to develop their career in IT Support. What you'll … need to succeed Previous experience working in an IT support role, preferably within the Financial Services industry. Strong communication/customer service skills Charismatic and eager to learn more about IT Support Ideally have some experience with: Windows, Citrix, VmWare Horizon What you'll get in return An exciting opportunity to join an international organisation working with a More ❯
We're currently looking to recruit a talented DesktopSupport Technician to join our established, fast paced team. Reporting to the DesktopSupport Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution. Role: IT DesktopSupport Technician Location: Liverpool offices Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 3 Saturdays from 9:00am to 5:30pm, What you will be doing: To be the first point of contact for all IT issues, security incidents and requests from … first time resolution with escalating to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service Provide deskside and remote IT support to the business user base. Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLA's, meeting required KPIs and fulfilling the escalation More ❯
IT DESKTOPSUPPORT ENGINEER LOCATION - HULL SALARY - UP TO £34,000 + BENEFITS FT ON SITE Your new role An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and … troubleshoot & resolving issues related to hardware, software and networks. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in a similar DesktopSupport/IT Engineer type position previously - ideally 2nd line and above.Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Hays Technology
IT DESKTOPSUPPORT ENGINEER LOCATION - HULL SALARY - UP TO £34,000 + BENEFITS FT ON SITE Your new role An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and … troubleshoot & resolving issues related to hardware, software and networks. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in a similar DesktopSupport/IT Engineer type position previously - ideally 2nd line and above. Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting More ❯
per hour via Hays PAYE Contract Length: 1 monthThe successfulcandidate must hold current SC clearance.A leading provider of IT services and solutions are currently looking for a SC Cleared DesktopSupport Engineer to join their expanding team at theirprestigious offices.The client site is aSecurity Cleared environment, so the successful candidate must hold current SCclearance.With responsibilityfor: Assist in migration … from project leads. Refresh laptops and ensure proper configuration before deployment. Update relevant steps in the Contractor's workflow management system accurately. Seek guidance from the Post Migration Technical Support Specialist and Site Manager as needed. With highly developedinterpersonal skills, you'll have the ability to engage with customers andensure that you provide a consistently positive customer experience. Inaddition More ❯
West Suffolk House, Western Way, Bury St. Edmunds, Suffolk, England
West Suffolk Council
log calls reporting hardware and software faults on workstations, telecommunications equipment and IT peripherals Assist with the installation and maintenance of network equipment and cabling Assist with the installation, support and use of desktop application software Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be More ❯
Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. … for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault More ❯