26 to 50 of 61 IT Support Analyst Jobs in the UK

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and … efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and … efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes More ❯

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

IT End User Support Analyst, Basingstoke, £31-38k + Benefits including private Medical, Hybrid Working). Career Switch/IT Career available in an IT Support Team. Are you a people-first problem-solver with a passion for technology and hands-on IT support? This is a great opportunity to join … a global IT team supporting critical infrastructure and manufacturing environments-not just from behind a service desk, but actively resolving real-world IT issues on the ground. Whether you're early in your IT career or have a few years of experience, this is your chance to part of a genuinely collaborative, multi-site support operation … where you will not just sit on a support desk. You'll be part of a global team supporting 1,500+ users across manufacturing and corporate environments. From setting up and troubleshooting devices to managing on-site hardware and supporting user onboarding/offboarding, you'll be doing more than repeat ticket resolution-this is about real troubleshooting and More ❯

IT Support Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following … best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support User Acceptance Testing (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base More ❯

We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages … This is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably More ❯

Hier ist Dein Können gut angelegt We are looking for an IT Support Analyst who is responsible for providing technical support and exceptional customer service to end users while ensuring the seamless operation of IT systems. This role requires technical expertise, sound judgment, and excellent communication skills to achieve established goals. The IT Support Analyst will primarily support offices in London and Amsterdam, with potential travel to additional EU locations as needed. This position reports to IT managers located in the United States. This is a one-year fixed-term contract initially. The job will require a diverse skill set. Main responsibilities include: Support of End-User Devices: Configure … deploy and support virtual desktops, workstations, laptops, desktops, and mobile devices (Windows, Mac, iOS, and Android). Application and Security Support: Provide support for all desktop-level applications and security systems across multiple departments and technology platforms. Technical Troubleshooting: Perform scheduled and unscheduled technical analysis of PC and system issues. Resolve failures, mitigate risks, and make recommendations More ❯

IT Support//IT Administrator//IPSWICH//Fully onsite//25hours a week//6 month contract//£14.59/hour PAYE (£18.92/hour Umbrella) REED Technology are supporting a client in finding a IT front line technician to join their IT Operations team. This role will … help manage and maintain the IT Service Catalogue, ensuring IT goods and services are delivered efficiently and accurately across the organisation. Key Responsibilities Administer the IT Service Catalogue, including updates to services, products, and pricing. Provide and configure IT equipment, peripherals, and accessories. Monitor stock levels and coordinate procurement with suppliers. Raise purchase orders and process … standard/non-standard service requests. Maintain accurate technical and product information for catalogue items. Track request progress and support the delivery of minor IT changes/projects. Technical Skills & Experience Knowledge of IT systems, hardware, and peripherals. Experience in IT support, service delivery, or procurement environments. Strong attention to detail and ability to manage More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Support Analyst Apprentice , Apply From: 24/07/2025 Learning Provider Delivered by QA LIMITED Employer EBIQUITY ASSOCIATES LIMITED Vacancy Description To log all incidents and service requests in the Ebiquity IT service management tool. The interactions can take place through multiple channels e.g. … repairing desktop PC's, laptops, and installations To carry out user administration (e.g., new starter account creation/leaver) To provide input to process documentation Key Details Vacancy Title IT Support Analyst Apprentice Employer Description Ebiquity is the world leader in media investment analysis. Trusted by more than 75 of the top 100 global advertisers - and … Closing Date For Applications 2025-08-:59:59 Interview Begin From Possible Start Date 2025-08-:00:00 Training Training to be Provided Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new More ❯

IT Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst. You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of … troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of … for security of the systems in place. Business Performance duties ? Familiarity with core banking systems or financial applications ? Provide first/Second level support for hardware, software, and network-related issues. ? Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. ? Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) " Image creation, management More ❯

IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly! We're looking for a tech … be the friendly face (and voice) behind the magic that keeps our team connected, creative, and productive. What You'll Be Doing Be the first line of defence - tackling IT and comms issues company-wide. Keep our ticketing system (FreshService) in check, resolving issues or escalating when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets - basically, you … ll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in order. Get involved in projects, office moves, inductions, and training - no two More ❯

IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech … be the friendly face (and voice) behind the magic that keeps our team connected, creative, and productive. What You’ll Be Doing Be the first line of defence – tackling IT and comms issues company-wide. Keep our ticketing system (FreshService) in check, resolving issues or escalating when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you … ll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in order. Get involved in projects, office moves, inductions, and training – no two More ❯

Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an … where your ideas will be valued, your skills will be developed, and your work will make a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would … applicants with exposure to other HRIS platforms. What You'll Be Doing Assisting in the day-to-day administration and support of Workday and other core business systems. Responding to and resolving helpdesk queries and incidents. Supporting testing, configuration changes, and rollout of system updates and enhancements. Working closely with internal teams to understand requirements and implement solutions. Preparing More ❯

IT Applications Support Analyst Our client is looking for an Applications Support Analyst to start ASAP. You will be responsible for the administration and support of all their business applications. This role is pivotal to the success of the business, providing first line support to ensure efficient function and fast issue resolution across … applications Quality and objective analysis of data and process Understanding of SQL, Power BI and API's Good understanding of Microsoft packages, Office, Visio and Project Key responsibilities Provide support to the Business Change team for system changes and projects as required Responsible for understanding and implementing system configuration required in support of new or changed functionality. To … the Business Change team. Identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business. Ensuring that any new or updated services are transitioned into support and that it's been fully accepted in terms of support guides (both user and admin support), escalations paths. Due to the volume of applications received More ❯

IT Applications Support Analyst Our client is looking for an Applications Support Analyst to start ASAP. You will be responsible for the administration and support of all their business applications. This role is pivotal to the success of the business, providing first line support to ensure efficient function and fast issue resolution across … applications Quality and objective analysis of data and process Understanding of SQL, Power BI and API’s Good understanding of Microsoft packages, Office, Visio and Project Key responsibilities Provide support to the Business Change team for system changes and projects as required Responsible for understanding and implementing system configuration required in support of new or changed functionality. To … the Business Change team. Identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business. Ensuring that any new or updated services are transitioned into support and that it’s been fully accepted in terms of support guides (both user and admin support), escalations paths. Due to the volume of applications received More ❯

1st Line Support AnalystLondonBoutique MSPSalary - Up to £35K + Benefits | London 1st Line Support Analyst needed. Are you a confident 1st Line Support candidate with a passion for technology and great customer service? We’re recruiting for a friendly, well-established London-based MSP that supports a range of boutique hotels and commercial clients across Central … London. Location: Covent Garden, London (office-based with regular site visits in Central London) The Role As the 1st Line Support Engineer, you’ll be providing on-site and remote support to clients – mainly boutique hotels – helping resolve IT issues and carrying out regular maintenance tasks. You'll get to know each client well, typically visiting them … a supportive team on the Help Desk. As you gain experience, you’ll be given the opportunity to progress into a 2nd line role. Key Responsibilities: Provide 1st line IT support to clients on-site and remotely Carry out BAU and project-based support tasks Escalate more complex issues when needed, while maintaining ownership of the ticket More ❯

Southern Lights is partnering with a tech-forward business on the South West coast, offering a fantastic opportunity for a hands-on IT Support Analyst to join their internal Service Desk. If you thrive in fast-paced environments, enjoy multi-platform troubleshooting, and like a mix of desk work and practical fixes, this one’s worth your … attention. What you’ll be handling: First and second-line support across hardware, software, and systems Escalation and collaboration with 2nd/3rd line engineers when needed Diagnosing issues across Microsoft, Apple, and Linux-based devices Handling setups, leavers, account creation, and hardware returns Managing stock levels and keeping server rooms shipshape Supporting project work and occasional visits to … nearby offices Performing upgrades and repairs (think laptops, memory, disks) What we’re looking for: Essentials: 2+ years of commercial IT support experience (1st/2nd line) Solid troubleshooting across Microsoft, Apple & Linux Strong grasp of networking fundamentals (TCP/IP) Great communication and team-first attitude Full, clean UK driving licence Bonus Skills (not deal-breakers): Microsoft More ❯

Evolve-IT are delighted to bring to market a1st Line IT Support roles based in Edinburgh. You will play a key role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client … is a well-established Managed Service Provider who are renowned for growing and developing team members. This is a company where your IT skills can develop and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating … to 2nd and 3rd line where appropriate. Supporting clients through the support desk, via phone calls and online chats Entering and resolving technical tickets in a timely and professional manner Building and configuring hardware and equipment. Identifying and conducting preventative maintenance on client sites. Take pride in delivering an excellent service to clients About you: Solid MS365 and Azure More ❯

Evolve-IT are delighted to bring to market a1st Line IT Support roles based in Edinburgh. You will play a key role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client … is a well-established Managed Service Provider who are renowned for growing and developing team members. This is a company where your IT skills can develop and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating … to 2nd and 3rd line where appropriate. Supporting clients through the support desk, via phone calls and online chats Entering and resolving technical tickets in a timely and professional manner Building and configuring hardware and equipment. Identifying and conducting preventative maintenance on client sites. Take pride in delivering an excellent service to clients About you: Solid MS365 and Azure More ❯

Job Title - IT Support Analyst Location - Glasgow City Centre Hours - 40 hrs per week Optical Express is one of the World’s leading providers of Laser eye surgery with the largest number of clinics throughout the UK and Europe. A progressive organisation, we operate over 110 clinics. The group operates in the UK, Ireland, Croatia and Germany. … A fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit an experienced IT Support Analyst to based in our Head Office in the city Centre of Glasgow. The role will involve supporting both the head office and operational areas of the business; as such an understanding of … throughout Scotland so a driving license will be essential. Candidates will be a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Hours of work are predominantly between 8AM and 5.30PM on a rotational shift pattern basis and a degree of flexibility is More ❯

Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd … and 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to … Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical Support Analyst looking to join an established and reputable client, get in touch for further details ASAP More ❯

we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh … team at Trainline Our Workplace Technology team owns and manages the corporate technology stack of business and workplace solutions, driving innovative, cost efficient, future ways of working. The Tech Support team is a critical part of the Workplace Technology team, ensuring Tier 2 support services are delivered effectively and efficiently within a culture of continual service improvement, aligned … using JAMF Pro, and a Microsoft Windows estate integrated with Azure Active Directory and Microsoft Windows Servers. This is a highly visible team, also providing dedicated AV/VC support for meeting rooms and internal events - ensuring high availability, instilling trust, and enabling a seamless experience to Executive level presenters. As an Senior IT Support Analyst More ❯

IT Support//Service Desk Analyst Engineer//Norwich//Contract//initial 3 months//£15.88 PAYE (£20 Umbrella) per hour REED Technology are working with a client who are looking for a skilled and motivated Digital Service Desk Analyst Engineer to join their Digital Services team, providing technical support across multiple sites. This is a hands-on, customer-focused role involving hardware and software support, asset management, and process improvement. Key Responsibilities: Deliver technical support for end-user devices, software, and peripherals, including installation, upgrades, diagnostics, and repairs. Manage the lifecycle of IT hardware assets, including asset tagging, configuration, disposal, and CMDB updates. Carry out … repairs and configure smartphones/tablets using MDM tools. Support regular hardware audits and liaise with Commercial Services to maintain stock control. Contribute to IT projects, ensuring smooth implementation and transition of new technologies. Provide clear, user-friendly technical advice and training where needed. Promote best practices including ITIL principles and ensure compliance with Trust processes. What You More ❯

We are delighted to be working on behalf of an award-winning commercial motor insurer based in Chelmsford who are looking to appoint an IT Support Analyst to join their team. This role will be suitable for an experienced IT Support professional looking to further their skillset and join a forward-thinking company. Key Responsibilities … Provide technical support to staff members. Troubleshoot and resolve incidents involving various systems, applications, and technologies either through remote access or by providing direct user assistance. Keep users informed about the status of their tickets. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations and new user configurations. More ❯