ITSupportAnalyst A fantastic opportunity arisen for an ITSupportAnalyst to join national ITSupport company based in Kings Lynn. Our client is UKs leading Cyber Security and ITSupport business with outstanding values and passion to deliver More ❯
ITSupportAnalyst - Permanent - Stoke-on-Trent - Hybrid This role requires 3-4 days/week on site in Stoke-on-Trent Salary - up to £28,000 ITSupportAnalyst required for a leading client based in Stoke-on-Trent. The ITSupportAnalyst will be responsible for providing support across the technology landscape in line with SLAs and to support with project requirements. Key Skills & Responsibilities: Deliver comprehensive Service Desk support to end users, assisting with the logging and resolution of incidents, service requests, and problems, including More ❯
Role We are currently looking for an ITSupportAnalyst to join our team of associates at Rosewood London. The ITSupportAnalyst is appointed to provide exceptional technical support and manage the day-to-day IT operations within the hotel, including … during weekends . Key expectations of this role are Being the first line of support for hotel guests and associates with their IT requirements and solve any issues. Ensuring the hotel associates are informed and trained on all newly implemented systems, changes to policies and procedures are communicated … and adhered to by all associates. Taking a proactive approach in anticipating IT needs of guests and associates to prevent issues and enhance the user experience. Ensuring the availability of all items of stationery and consumables required for computer equipment in the hotel. Overseeing the Helpdesk operations, ensuring timely More ❯
ITSupportAnalyst - On-Site | Near Sheffield | Up to £29k Are you looking to make the step up in your IT career with a company that values collaboration, continuous learning, and long-term progression? I'm working with a well-established and rapidly expanding business based … just outside Sheffield, who are seeking an enthusiastic ITSupportAnalyst to join their close-knit and supportive team. This is a hands-on, on-site role ideal for someone who thrives in a busy environment and is ready to take the next step in their career. … As part of a major investment in their technology infrastructure, the IT function is playing a central role in the company's ongoing growth. You'll be working alongside an experienced and close-knit team, helping to support a user base of several hundred people across multiple offices. More ❯
fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: ITSupport look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our … customers. This will include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. ITsupport work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies … and policies. Key areas of responsibility: Provide first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as More ❯
fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: ITSupport look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our … customers. This will include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. ITsupport work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies … and policies. Key areas of responsibility: Provide first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as More ❯
fast-paced environment? Equation Recruitment is proud to be recruiting on behalf of a dynamic and growing financial services provider for a brand-new ITSupportAnalyst position based in Milton Keynes . This is your chance to be part of a supportive, high-energy team making … real impact in the world of specialist lending. The Opportunity This is more than just a helpdesk role. You'll be: Managing and resolving ITsupport tickets for a team of 65 users Troubleshooting issues within bespoke internal systems used by brokers Supporting small-scale projects and IT process improvements Liaising with an outsourced IT provider to ensure seamless resolution of complex queries Driving efficiency and proactively escalating aged tickets Location & Working Hours Hybrid working: Mondays and Thursdays from the Milton Keynes office; the rest remote Full-time: Monday to Friday, 9am to 5pm Benefits Bonus More ❯
Join our Team as an ITSupportAnalyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an ITSupportAnalyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers … Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work … understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical ITsupport, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide More ❯
ITSupportAnalyst We are currently looking for an ITSupportAnalyst to join The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics More ❯
ITSupportAnalyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an ITSupportAnalyst for a dynamic and fast-growing insurance firm based in the heart of EC3. … This is a fantastic opportunity for someone looking to build their IT career within a supportive team and gain exposure to cloud-based projects and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to … day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Intellect Group
ITSupportAnalyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an ITSupportAnalyst for a dynamic and fast-growing insurance firm based in the heart of EC3. … This is a fantastic opportunity for someone looking to build their IT career within a supportive team and gain exposure to cloud-based projects and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to … day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our … London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and ... More ❯
Job Title: ITSupportAnalyst Location: Office-based Employment Type: Full-time, Permanent Role Overview We are seeking a dedicated ITSupport Specialist to join our small team and provide first and second-line desktop support for approximately 200 users. This is a full … suite. The role operates on a shift basis to ensure Helpdesk coverage between 08:00 and 18:00. Key Responsibilities Provide hands-on technical support, troubleshooting hardware and software issues for end-users. Assist with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and OneDrive. Troubleshoot and resolve account … access issues while ensuring best practice usage of Microsoft 365 tools. Support and maintain meeting room technology, including Microsoft Teams Rooms, audio, and video conferencing equipment. Procure, manage, and maintain IT equipment, including laptops, mobile phones, and other devices. Conduct internal IT checks, system monitoring, and security More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you … share our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers … to deliver exceptional technical support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you … share our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers … to deliver exceptional technical support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve More ❯
BREAKTHROUGH OPPORTUNITY: ITSUPPORTANALYST 🚀 Location: Central London – 5 days on-site Salary: £40,000-£45,000 + Excellent Benefits 🏢 About Our Client Our client, a POWERHOUSE in UK-based private real estate investment, is searching for their FIRST-EVER in-house ITSupportAnalyst to join their elite team. This isn't just a job – it's your chance to REVOLUTIONIZE the IT foundation of a thriving private equity firm! You'll work DIRECTLY with partners and C-suite executives while building your professional legacy from the ground up! 💥 Your Impact … Responsibilities As the PIONEERING IT professional in this dynamic organization, you'll have the power to: 🛡️ BE THE TECH SUPERHERO – Deliver LIGHTNING-FAST support that keeps the business running at peak performance 🎯 COMMAND THE ROOM – Ensure FLAWLESS presentations and video conferences that drive multi-million pound decisions 🚀 SPEARHEAD More ❯
to work and can thrive in an inclusive and safe space. THE ROLE We are excited to offer an excellent opportunity for a talented ITSupportAnalyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote … and deskside technical support for a leading accountancy firm based in London. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and … further develop your skills and work in a dynamic environment. KEY RESPONSIBILITIES Be the first point of contact to provide 1st and 2nd technical support for the Service Desk Provide cover to the business from 08:00 - 18:00 on a shift basis Accurately record all details of calls More ❯
Job Title: IT & AV SupportAnalyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV SupportAnalyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯
Birmingham, West Midlands, Rubery, West Midlands (County), United Kingdom
Clearwater People Solutions
Job Title: IT & AV SupportAnalyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV SupportAnalyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯
London, England, United Kingdom Hybrid / WFH Options
SRLV
to work and can thrive in an inclusive and safe space. The Role We are excited to offer an excellent opportunity for a talented ITSupportAnalyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote … and deskside technical support for the firm. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and hardware issues, and managing them … further develop your skills and work in a dynamic environment. Key Responsibilities Be the first point of contact to provide 1st, 2nd line technical support for the Service Desk Provide cover to the business from 08:00 – 18:00 on a shift basis Accurately record all details of calls More ❯
london, south east england, united kingdom Hybrid / WFH Options
SRLV
to work and can thrive in an inclusive and safe space. The Role We are excited to offer an excellent opportunity for a talented ITSupportAnalyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote … and deskside technical support for the firm. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and hardware issues, and managing them … further develop your skills and work in a dynamic environment. Key Responsibilities Be the first point of contact to provide 1st, 2nd line technical support for the Service Desk Provide cover to the business from 08:00 – 18:00 on a shift basis Accurately record all details of calls More ❯
BREAKTHROUGH OPPORTUNITY: ITSUPPORTANALYST Location: Central London - 5 days on-site Salary: £40,000-£45,000 + Excellent Benefits About Our Client Our client, a POWERHOUSE in UK-based private real estate investment, is searching for their FIRST-EVER in-house ITSupportAnalyst to join their elite team. This isn t just a job - its your chance to REVOLUTIONIZE the IT foundation of a thriving private equity firm! you'll work DIRECTLY with partners and C-suite executives while building your professional Legacy from the ground up! Your Impact & Responsibilities As … the PIONEERING IT professional in this dynamic organization, you'll have the power to: BE THE TECH SUPERHERO - Deliver LIGHTNING-FAST support that keeps the business running at peak performance COMMAND THE ROOM - Ensure FLAWLESS presentations and video conferences that drive multi-million pound decisions SPEARHEAD DIGITAL TRANSFORMATION More ❯
1st Line SupportAnalyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line SupportAnalyst to join our helpdesk team. This role involves providing ITsupport to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations … Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server More ❯
1st Line SupportAnalyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line SupportAnalyst to join our helpdesk team. This role involves providing ITsupport to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations … Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server More ❯
As an ITSupportAnalyst, your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday- Friday … am-5 pm with an hour for lunch, and you will be required to provide weekend support on a rotating basis. Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users and deal with … support queries effectively and in good time in order to reduce staff downtime Ensure that company servers are up and running and that systems have been backed up with appropriate documentation completed Maintain, secure, upgrade and repair systems to ensure the business is running efficiently and to safeguard against More ❯