ITSupport - 1st/2nd Line - Cambridge - Professional Services - Multi-site - £30,000 plus excellent benefits - On-site Are you a tech-savvy problem solver who thrives on keeping systems running smoothly? Our client, a leading professional services firm, is seeking a proactive and hands-on ITSupportAnalyst to join their team in Cambridge. … In this role, you’ll be the go-to supportanalyst for everything from hardware maintenance and software support to troubleshooting and user assistance. You’ll support colleagues across several UK offices with occasional travel required. Every day brings fresh challenges, so if you enjoy variety, collaboration, and helping others overcome technical hurdles, this is a … combines solid technical ability with excellent communication skills. You’ll have experience supporting laptops, printers, scanners, and basic data patching, and a genuine enthusiasm for delivering a first-class IT service. What sets you apart is your methodical, self-managed approach and your ability to stay calm and effective under pressure. You’ll take ownership of tasks such as More ❯
ITSupportAnalyst - Hospitality Up to £34,000 per annum + benefits West London – Full Time, On Site We are representing a premier sports club with operations across two sites in West London is seeking a dedicated and enthusiastic ITSupportAnalyst to join its IT team full-time on site. This is … an exciting opportunity to work in a dynamic environment supporting both hospitality and business operations. You’ll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware and software issues across Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years’ experience in a support role. Experience More ❯
Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line SupportAnalyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from … colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. More ❯
The Finance Systems & ITSupportAnalyst acts as the dedicated technical specialist for all Finance-related systems, providing expert-level support, system administration, and data management across platforms such as Microsoft Dynamics, SQL Server, Visual Studio, Power Bi, Metabase and associated tools. In addition to Finance systems expertise, this role provides general IT function, contributing … to the stability, integration, and performance of business-critical applications across the organisation. Key Responsibilities Finance Systems Administration & Support Serve as the primary IT point of contact for Finance systems, ensuring smooth operation and timely issue resolution. Support and administer Microsoft Dynamics, Evision and related financial applications. Develop and maintain SQL scripts, queries, and reports to support … tools to ensure data accuracy and integrity. Maintain and optimise Metabase dashboards and reports, ensuring reliable, insightful financial reporting. Oversee user access, permissions, and system configurations in accordance with IT and Finance policies. Collaboration & Continuous Improvement Work closely with Finance teams to understand system needs, recommend improvements, and implement solutions. Collaborate with vendors and internal IT teams on More ❯
155 Portsoken House, EC3N 1LJ London, United Kingdom, Portsoken
smart managed solutions
The Finance Systems & ITSupportAnalyst acts as the dedicated technical specialist for all Finance-related systems, providing expert-level support, system administration, and data management across platforms such as Microsoft Dynamics, SQL Server, Visual Studio, Power Bi, Metabase and associated tools. In addition to Finance systems expertise, this role provides general IT function, contributing … to the stability, integration, and performance of business-critical applications across the organisation. Key Responsibilities Finance Systems Administration & Support Serve as the primary IT point of contact for Finance systems, ensuring smooth operation and timely issue resolution. Support and administer Microsoft Dynamics, Evision and related financial applications. Develop and maintain SQL scripts, queries, and reports to support … tools to ensure data accuracy and integrity. Maintain and optimise Metabase dashboards and reports, ensuring reliable, insightful financial reporting. Oversee user access, permissions, and system configurations in accordance with IT and Finance policies. Collaboration & Continuous Improvement Work closely with Finance teams to understand system needs, recommend improvements, and implement solutions. Collaborate with vendors and internal IT teams on More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
Lorien
ITSupportAnalyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an ITSupportAnalyst to join our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver … 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Lorien
ITSupportAnalyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an ITSupportAnalyst to join our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver … 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service More ❯
continues to expand its trading activities, as we are determined to develop the next generation of world class Elite traders. Job Summary: We are looking for an enthusiastic Senior ITSupportAnalyst to join our headquarters in London. You will primarily be working on desktop support and providing assistance to both in-house and remote traders. … full-time, on-site role, requiring someone who can thrive under pressure and is eager to learn and expand on their career. A minimum 4 years experience in an IT role is preferable, we are open to candidates with a solid understanding of technology and a willingness to develop their skills. Key Responsibilities: Provide immediate 1st/2nd & 3rd … line ITsupport to traders and staff, resolving technical issues quickly and efficiently Install, configure, and maintain hardware, operating systems, and applications Monitor and maintain desktops, laptops, and network systems Troubleshoot application, system, and network issues and resolve hardware/software faults Produce clear procedural documentation and incident reports Support the rollout of new applications or hardware More ❯
continues to expand its trading activities, as we are determined to develop the next generation of world class Elite traders. Job Summary: We are looking for an enthusiastic Senior ITSupportAnalyst to join our headquarters in London. You will primarily be working on desktop support and providing assistance to both in-house and remote traders. … full-time, on-site role, requiring someone who can thrive under pressure and is eager to learn and expand on their career. A minimum 4 years experience in an IT role is preferable, we are open to candidates with a solid understanding of technology and a willingness to develop their skills. Key Responsibilities: Provide immediate 1st/2nd & 3rd … line ITsupport to traders and staff, resolving technical issues quickly and efficiently Install, configure, and maintain hardware, operating systems, and applications Monitor and maintain desktops, laptops, and network systems Troubleshoot application, system, and network issues and resolve hardware/software faults Produce clear procedural documentation and incident reports Support the rollout of new applications or hardware More ❯
South West London, London, England, United Kingdom
Travel Trade Recruitment
Great opportunity available for an ITSupportAnalyst to join an award-winning Luxury Tour Operator in London, this role is to provide assistance to all IT users. The role as an ITSupportAnalyst is available on a hybrid basis. The purpose of this role is to be part of a proactive … team of support staff responsible for delivering a high quality, customer-focused and professional service to all IT users. General Duties: Identification and participation in ad hoc projects to improve the efficiency and quality of services provided by the IT department. Join the out of hours rota. Maintenance of relationships with third party suppliers and internal departments. … as may be required from time to time. The Job: Field incoming help requests from end users via telephone, e-mail, or Teams in a courteous manner. Liaise with IT 'customers' on reported faults to keep them updated on progress, fostering and maintaining effective working relationships at all times. Record, track, and document the help desk request problem-solving More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
GroupNexus
Role: ITSupportAnalyst Location: Hampstead, North London/Remote Working Salary: Up to 35k Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Service & Monitoring About us: Group Nexus is an established, leading player in the parking management industry. With our new and luxurious premises in Hampstead, North London our employees are given flexibility … clients and as a result, we strive to provide them with the highest service levels at all times. With a recent multi-million pound investment in digital technology and IT infrastructure, we are uniquely positioned within our sector and are able to offer our clients best-in-industry solutions to meet their ever-changing needs. About the role: The … NexusPlatform SupportAnalyst role is responsible for providing first/second line support to both internal and external customers for solutions covering all aspects of the NexusPlatform solution. This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, the candidate will More ❯
that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an ITSupportAnalyst, you'll be a key part of the IT Service Desk … team, providing first-line technical support to users across the organisation. You'll manage incoming calls and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. You'll also escalate more complex problems to second-line support teams while keeping users informed throughout.Your responsibilities will include software licence management, asset tracking, and occasional on-site … support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in ITsupport within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office More ❯
A well-established architectural practice is looking for a personable and driven ITSupportAnalyst to join its expanding team based in Central London. Please note this role is Inside IR35 and fully office based (5 days per week).In this role you will work as part of a small team to deliver a smooth and efficient … IT laptop roll-out project. You will configure, set up and distribute the new laptops to staff, so technical competence and consummate communication skills are essential as you will be expected to provide a first-class user experience at all times.In order to be suitable for this position you will possess relevant IT qualifications and have proven technical … experience supporting IT hardware, Microsoft Windows, Office 365 and Active Directory.This is an excellent opportunity for a dynamic ITSupportAnalyst to join a progressive and growing business. More ❯
ITSupport Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge? We're looking for a 2nd Line ITSupport Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd … line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows 10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end users and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth … day-to-day operations What we're looking for: Previous NHS or healthcare sector ITsupport experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting stuck More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
ITSupport Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge We're looking for a 2nd Line ITSupport Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd … line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows 10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end users and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth … day-to-day operations What we're looking for: Previous NHS or healthcare sector ITsupport experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting stuck More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Carrington Recruitment Solutions Ltd
Legal IT Application SupportAnalyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application SupportAnalyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application SupportAnalyst with experience in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high … level Aderant queries and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... More ❯
Harrogate, North Yorkshire, England, United Kingdom Hybrid/Remote Options
Carrington Recruitment Solutions Ltd
Legal IT Application SupportAnalyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application SupportAnalyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application SupportAnalyst with experience in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of … more high level Aderant queries and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Carrington Recruitment Solutions Ltd
Legal IT Application SupportAnalyst, M365, Visual Files, Practice Management, London, Mainly Remote Application SupportAnalyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application SupportAnalyst with experience in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high … level Aderant queries and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... More ❯
therapies to reach patients around the worldand were looking for passionate individuals who embody our core values every day: Responsible, Responsive, Resilient, and Respectful. Were currently recruiting for an ITSupportAnalyst to join our Information Services team. In this role, you will manage, analyse, schedule and perform ITsupport for data and communication systems … all sites including telecommunications, audio and visual systems, playing a key role in advancing our mission and making a real difference. Your responsibilities in this role would be: Provide IT analysis and technical support to employees, covering both hardware and software systems to deliver a successful resolution. Maintain and repair IT systems and equipment (hardware, peripherals and … software) to ensure they are functioning effectively. Install IT equipment and software to meet user(s) needs. Assist in the development and technical support of the technology infrastructure for both voice and data. Document the introduction of new equipment and maintain equipment records to satisfy regulatory audit requirements. Knowledge of security protocols and best practices Support and More ❯
Dumfries, Dumfries & Galloway, Dumfries and Galloway, United Kingdom
ECS Resource Group Ltd
DUE TO THE ROLE BEING FULL TIME ON SITE, APPLICANTS MUST BE WITHIN A COMMUTABLE DISTANCE TO DUMFRIES. ITSupportAnalyst Contract - 6 Months Day Rate - £260 per day Inside IR35, Umbrella Company Location - Dumfries Full time on site Your responsibilities in the role Act as an integral member of the site-based project team, serving as … the primary IT point of contact for SMEs, Power Users, and End Users - gathering input, supporting daily project activities, and escalating issues or improvement needs promptly to the central project team. Prepare and validate test data, execute test scenarios, log and track defects in Jira, and document results in QTest through successful resolution. Configure, maintain, and support shopfloor … IT equipment, including RF scanners, label/document printers, tablets, and industrial terminals. Support non-SAP shopfloor applications, such as production scheduling, order printing, and the SCADA/MES Bridge. Provide on-site ITsupport to manufacturing and logistics personnel during UAT, DIL, Go-Live, and Hypercare phases. Coordinate IT-related activities with the central More ❯
DUE TO THE ROLE BEING FULL TIME ON SITE, APPLICANTS MUST BE WITHIN A COMMUTABLE DISTANCE TO DUMFRIES. ITSupportAnalyst Contract - 6 Months Day Rate - £260 per day Inside IR35, Umbrella Company Location - Dumfries Full time on site Your responsibilities in the role Act as an integral member of the site-based project team, serving as … the primary IT point of contact for SMEs, Power Users, and End Users - gathering input, supporting daily project activities, and escalating issues or improvement needs promptly to the central project team. Prepare and validate test data, execute test scenarios, log and track defects in Jira, and document results in QTest through successful resolution. Configure, maintain, and support shopfloor … IT equipment, including RF scanners, label/document printers, tablets, and industrial terminals. Support non-SAP shopfloor applications, such as production scheduling, order printing, and the SCADA/MES Bridge. Provide on-site ITsupport to manufacturing and logistics personnel during UAT, DIL, Go-Live, and Hypercare phases. Coordinate IT-related activities with the central More ❯
1st Line ITSupportAnalyst 3 Month contract Full time hours, Mon - Fri .00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line SupportAnalyst to work at our client's impressive HQ … site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk More ❯
West Midlands, United Kingdom Hybrid/Remote Options
TXP
1st Line ITSupportAnalyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line SupportAnalyst to work at our client's impressive … HQ site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk More ❯
West Midlands, England, United Kingdom Hybrid/Remote Options
TXP Technology x People
1st Line ITSupportAnalyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line SupportAnalyst to work at our client's impressive … HQ site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk More ❯
Warwickshire, United Kingdom Hybrid/Remote Options
TXP
1st Line ITSupportAnalyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line SupportAnalyst to work at our client's impressive HQ site in Warwickshire. … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision … of 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and More ❯