all digital outages, providing immediate support, technical expertise, and continuous, clear communication to affected staff and senior management. Furthermore, you will be responsible for the adoption and delivery of ITIL-based Incident and Problem Management processes , proactively reviewing support queues, leading complex root-cause investigations, and implementing process or technology changes to prevent recurrent issues. A significant part of … and experience of incident management and business continuity approaches, preferably in a digital 24 hours a day/365 days a year, healthcare provider setting and with a recognised ITIL or similar IT Service or Incident Please see job description and person specification which is attached to this vacancy. Person Specification Shortlisting Application Form Essential Expert Knowledge of IT … Service Management (ITSM): Extensive, demonstrable experience in leading the adoption and delivery of Incident and Problem Management processes based on ITIL Service Support principles Incident & Crisis Leadership: Proven ability to effectively coordinate DDaT Incident response in line with agreed SLAs and lead the resolution of Higher Severity Service Incidents (HSSI), including retrospective reviews. Business Continuity Leadership: Demonstrated experience in More ❯
Salisbury, Wiltshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
strategy, policies and processes. Experience of working within a similar governance and/or assurance role. Experience of writing and reviewing technical design documentation. ISEB (Information Systems Examination Board) certification One of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification Experience of operating in … DV Clearance, DV Check, Developed Vetted, Developed Vetting, DV Strap, Active DV, Enterprise Architect, Applications Architect, Application Architect, Technical Architect, Solution Architect, Solutions Architect, ISEB, Information Systems Examination Board, ITIL, ITILV3, ITILV4, ITIL-V3, ITIL-V4, ITIL4, ITIL3, Information Technology Infrastructure Library, IT4IT, COBIT, Control Objectives For Information And Related Technologies Circle Recruitment is acting as an More ❯
high paced environment. Good written and verbal communication skills with the ability to engage both technical and business stakeholders. Strong organizational skills with the ability to multi-task Thorough ITIL awareness, preferably supported by ITILcertification "Service Operations", "Operational Support and Analysis", or "Problem Management". ITIL foundation qualification is a minimum requirement. Familiarity with reporting More ❯
for Skills & Experience: Technical Expertise: Strong background in IT infrastructure (servers, networking, cloud, virtualisation, storage, security, etc.). Hands-on experience is a plus. Service Management: Deep understanding of ITIL frameworks and best practices. ITILcertification is desirable. Project Management: Experience managing IT infrastructure projects using Agile, Waterfall, or hybrid methodologies. PMP, PRINCE2, or equivalent certificationMore ❯
WC1B, Tottenham Court Road, Greater London, United Kingdom
BrandEd UK
Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal More ❯
s not afraid to have a voice and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request … Support the administration and configuration of ITSM platforms Support Software Asset Management (SAM ), including software inventory, usage, and compliance. IT Service Management Analyst, experience required: Good understanding of the ITIL framework and ITSM best practices (ITILcertification is a plus, but not essential). Analytical and problem-solving skills, with an inquisitive mindset. Experience working with third More ❯
Ensure IT operations comply with maritime regulations, cybersecurity policies, and data protection standards. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITILCertification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience More ❯
Employment Type: Permanent
Salary: £50000/annum TAX FREE, living expenses covered
ASQL. Proficiency in Microsoft Office and Project. Good influencing and networking skills. Adaptability to change and pressure. Nice to Have Bachelor s degree in computer science or related field. ITILcertification or experience. Supervisory experience. Experience with ITIL framework. Understanding of corporate and ICT processes. Knowledge of Microsoft Cloud and Citrix. DISCLAIMER: By applying for this vacancy More ❯
Ellesmere Port, Cheshire, Ellesmere Port Town, United Kingdom
i-Jobs
ASQL. Proficiency in Microsoft Office and Project. Good influencing and networking skills. Adaptability to change and pressure. Nice to Have Bachelor’s degree in computer science or related field. ITILcertification or experience. Supervisory experience. Experience with ITIL framework. Understanding of corporate and ICT processes. Knowledge of Microsoft Cloud and Citrix. DISCLAIMER: By applying for this vacancy More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITILcertification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯
Senior Infrastructure Engineer Azure, AWS, Active Directory, Exchange, Group Policy, Meraki, Fortinet, SD-WAN, PowerShell, ITIL, Change Management, Hybrid (4 days p/w in London), Site Travel Up to £80,000 Basic + Benefits + Travel Expenses This is a fantastic Senior Infrastructure Engineer opportunity to work with a leading infrastructure services organisation, driving design and implementation of … sound knowledge of Active Directory, Exchange, and Group Policy. As Senior Infrastructure Engineer, excellent capabilities across networking is essential, including hands-on experience with Fortinet Firewalls and Cisco Meraki. ITILCertification is desirable for the Senior Infrastructure Engineer, particularly in dealing with change management processes. UK travel is expected as Senior Infrastructure Engineer, and willingness and ability to … Strong knowledge of Active Directory, Exchange, and Group Policy. Hands-on experience with Fortinet Firewalls and Cisco Meraki. Solid networking skills across on-prem and cloud environments. Familiarity with ITIL practices, especially change management (ideally ITIL Certified). Excellent communication and stakeholder management skills. Willingness to travel and commute to multiple UK sites. Desirable Skills as Senior Infrastructure More ❯
Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITILcertification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and More ❯
Qualifications Essential Qualified to degree level or with equivalent relevant experience. Evidence of continued personal and professional development Knowledge of working and developing systems within the NHS Desirable Foundation ITILCertification Registered with the British Computer Society Excellent working knowledge of working to local Trust policies that relate to Digital. Knowledge of the principles of Information Governance, Data More ❯
experience. Relevant subject matter qualification (e.g. Microsoft/MSCE/Azure) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯
experience. Relevant subject matter qualification (e.g. Microsoft/MSCE/Azure) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Skills & Abilities Essential Able to plan and prioritise work. Analyse, investigate and resolve complex IT issues/problems. Able to communicate effectively with all levels of staff both More ❯
Professional operational service delivery and business management knowledge to degree level or equivalent Further management experience or training to postgraduate diploma level or equivalent Advanced project/programme management certification (e.g. PRINCE2 Practitioner, MSP, APM, Agile) Desirable Postgraduate qualification in EPR configuration, digital health, or clinical systems Membership of a relevant professional body (e.g. BCS, HIMSS, APM) Formal training … in change management, service readiness, or ITILCertification in NHS-specific digital frameworks or standards (e.g. Blueprinting, What Good Looks Like) Experience Essential Significant experience leading cutover or go-live activities in large-scale digital transformation programmes, preferably within NHS or healthcare settings. Proven track record of strategic planning and delivery across multiple workstreams (e.g. data migration, testing More ❯
to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITILcertification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You More ❯
Employment Type: Full-Time
Salary: £30,000 - £42,000 per annum, Negotiable, Inc benefits
Feltham, Middlesex, England, United Kingdom Hybrid / WFH Options
Ascent Sourcing Ltd
Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS More ❯
Feltham, England, United Kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
london, south east england, united kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯
london (feltham), south east england, united kingdom Hybrid / WFH Options
AGS
Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯