Sr. Manager, Site Reliability
- Location
- Manchester, England, United Kingdom
Tier‐1 customer‐facing services, in partnership with Product and Engineering. Establish error budget policy and the enforcement mechanism when budgets burn. Design the incident command structure: severity rubric, declaration criteria, war‐room protocol, stakeholder communication cadence, and the postmortem template. Train the first cohort of incident commanders … already in use) over net‐new procurement. Define the instrumentation standards all new services must meet. Partner with the VP to migrate the interim incident response RACI — currently held by matrixed individuals across IT, Engineering, Support, and Enterprise Security — into a durable SRE‐owned model. Establish ...