Inclusion and Diversity Jobs in the UK

751 to 775 of 1,320 Inclusion and Diversity Jobs in the UK

Senior Business Analyst - Finance Support - SAP

Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service … off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to … off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

AI - Business Process Solutions Architect (Banking & Finance)

London, UK
NTT DATA
The team you'll be working with: As a Business Process Solutions Architect for the Banking and Finance domain, you will design and define the future of business operations powered by AI. You will shape end-to-end solutions that integrate modular agent platforms and decision-support systems, co-creating with both clients and internal teams to deliver scalable impact. … What you'll be doing: Analyse current-state client operations (e.g. finance, healthcare claims, lending, compliance) Architect AI-native workflows and digital operating models Define domain-specific data and process models in partnership with ML/ontology teams Align domain roadmaps with platform capabilities and product vision Present and evangelise solutions to executive stakeholders What experience you'll bring: Solid … Banking, Healthcare Payer, Lending, or Compliance operations Proven ability to design digital BPS solutions or BPaaS models Strong understanding of AI/ML applications in process transformation Excellent communication and solution storytelling for C-suite audiences Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely More ❯
Employment Type: Full-time
Posted:

AI - Business Process Solutions Architect (Banking & Finance)

Slough, Berkshire, UK
NTT DATA
The team you'll be working with: As a Business Process Solutions Architect for the Banking and Finance domain, you will design and define the future of business operations powered by AI. You will shape end-to-end solutions that integrate modular agent platforms and decision-support systems, co-creating with both clients and internal teams to deliver scalable impact. … What you'll be doing: Analyse current-state client operations (e.g. finance, healthcare claims, lending, compliance) Architect AI-native workflows and digital operating models Define domain-specific data and process models in partnership with ML/ontology teams Align domain roadmaps with platform capabilities and product vision Present and evangelise solutions to executive stakeholders What experience you'll bring: Solid … Banking, Healthcare Payer, Lending, or Compliance operations Proven ability to design digital BPS solutions or BPaaS models Strong understanding of AI/ML applications in process transformation Excellent communication and solution storytelling for C-suite audiences Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely More ❯
Employment Type: Full-time
Posted:

Underwriting Data Technician Apprentice (Generali)

55 Mark Lane, City of London, England
ASSICURAZIONI GENERALI SPA
The Underwriting Data Technician Apprentice will support the Technical Excellence Underwriting team with tasks such as: Reporting Data analysis Data Cleansing Cat Analysis. Role Principal Accountabilities Produce regular and ad-hoc underwriting reporting including assisting with production of regular reporting for underwriters and the underwriting function including the portfolio management process reporting Help increase the business insight that can be … extracted from the portfolio, using existing reporting and infrastructure capabilities, and enabling a more structured, disciplined use of data in the organisation Continuous monitoring of selected key performance indicators via Power BI dashboards Help increase data quality within the business Co-ordination and gathering of data for reporting purposes from across the team Provide assistance, where required, in project work … focusing in process improvement and working with IT in order to enhance the current set up of underwriting claims Assist Cat Modelling team in providing support for non-complex risk analysis Assist Head of Technical Excellence in providing support to the underwriting function Technical Skills Demonstrates essential technical skills and knowledge. Willing and able to train or coach others Problem More ❯
Employment Type: Advanced Apprenticeship
Salary: £22,000 a year
Posted:

Contract Controller

London, United Kingdom
Hybrid/Remote Options
Telent Technology Services Limited
Contract Controller Reporting into the Contract Services Manager, the Contract Controller will be responsible for providing support to a Contract Service team and/or internal/external Stakeholders, providing Performance, Financial and Commercial support for newly awarded fault maintenance contract, covering the South West region. This is a hybrid working role with a requirement to be in the Pirin … Court office, Canning Town E16 4TL 2 days per week, plus ad hoc travel to site and customer locations on occasion. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us … and help keep the nations critical networks connected and protected 24/7. What you'll do: Ensuring that reporting is structured and accurate, documentation is submitted in accordance with Stakeholder requirements, processes are maintained or established/followed/documented and relevant databases/systems are correctly utilised Support the Contract Review Process and being involved with contract updates More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Contract Controller

East London, London, Canning Town North, United Kingdom
Hybrid/Remote Options
Telent Technology Services Limited
Contract Controller Reporting into the Contract Services Manager, the Contract Controller will be responsible for providing support to a Contract Service team and/or internal/external Stakeholders, providing Performance, Financial and Commercial support for newly awarded fault maintenance contract, covering the South West region. This is a hybrid working role with a requirement to be in the Pirin … Court office, Canning Town E16 4TL 2 days per week, plus ad hoc travel to site and customer locations on occasion. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us … and help keep the nations critical networks connected and protected 24/7. What you'll do: Ensuring that reporting is structured and accurate, documentation is submitted in accordance with Stakeholder requirements, processes are maintained or established/followed/documented and relevant databases/systems are correctly utilised Support the Contract Review Process and being involved with contract updates More ❯
Employment Type: Permanent
Posted:

QA Team Lead

kings hill, south east england, united kingdom
Encore Capital Group
Are you passionate about driving quality and transforming testing practices? If so, we're looking for a QA Test Lead to lead and shape our testing capability here at Cabot Financial. This is your chance to champion best practices, bring fresh ideas, and make a real impact by maturing our approach to software testing. If you thrive on leading teams … influencing stakeholders, and introducing innovative solutions like automation, this role is for you. What you can expect as an QA Team Lead: Salary of up to £74,000 DOE Permanent Hybrid – from our Kings Hill office, ME19 4UA Not only are we offering a competitive salary and a fantastic bonus scheme, you'll also be entitled to loads of great … benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more. In this role, you'll lead a team of QA/System Testers, setting the vision for what "good testing" looks like and driving best practices across the business. You'll define test strategies, frameworks, and plans, collaborate with product and More ❯
Posted:

Head of Architecture

London, United Kingdom
Hybrid/Remote Options
IAG Loyalty
Who we are We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, British Airways Holidays and The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we … in. The opportunity As the Head of Architecture, you will have the opportunity to shape the technology strategy that powers the next stage of our growth. You will define and lead the strategic architecture for our Loyalty, Holidays and Retail businesses, ensuring alignment with the objectives of those businesses, the strategic roadmaps of the broader IAG operating companies, and our … technology vision. Your leadership will be instrumental in ensuring we pursue the right technology direction for our business and gaining the support of our c-suite to unlock the necessary investment. This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Relationship Representative (30 hours)

Barnwood, Gloucester, Gloucestershire, England, United Kingdom
Claranet Limited
The Role - Service Relationship Representative (SRR) - 30 hours per week = Part Time Through a culture of collaboration, learning and opportunity, the Service Relationship Management Team is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. The Service Relationship Representative (SRR) is part of the Service Relationship Management Team … and is passionate about serving a dynamic customer base in a technology managed service setting. The SRR role is focused on providing responsive customer service engagement to Claranet customers by owning inbound customer engagement activities on a reactive basis along with providing reactive sales and commercial support. This is a key role owning customer inbound engagement activities focusing on reactively … addressing Sales and Commercial enquiries along with administration. The role requires the ability to quickly build rapport to efficiently manage and resolve general customer service enquiries and contract administration needs. The Key Objectives Will Be To: Provide Service Quality Assurance in all activities Share Account knowledge with sellers on receipt of enquiries and escalations Ensure the day-to-day relationship More ❯
Employment Type: Part-Time
Salary: Competitive salary
Posted:

Contract Controller (Previous Relevant Experince is Required)

London, United Kingdom
Telent
you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Contract Services Manager, the Contract Controller will … be responsible for providing support to a Contract Service team and/or internal/external Stakeholders, providing Performance, Financial and Commercial support for newly awarded fault maintenance contract, covering the South West region. What youll do: Ensuring that reporting is structured and accurate, documentation is submitted in accordance with Stakeholder requirements, processes are maintained or established/followed/… documented and relevant databases/systems are correctly utilised Support the Contract Review Process and being involved with contract updates and identification of risks/opportunities Protect assets by establishing, monitoring, and enforcing internal controls Achieve budget objectives by scheduling expenditures; analysing variances; initiating corrective actions Complete operational requirements by scheduling and assigning employees; following up on work results Collation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Contract Controller (Previous Relevant Experince is Required)

E16 4TL, Canning Town North, Greater London, United Kingdom
Telent
you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Contract Services Manager, the Contract Controller will … be responsible for providing support to a Contract Service team and/or internal/external Stakeholders, providing Performance, Financial and Commercial support for newly awarded fault maintenance contract, covering the South West region. What youll do: Ensuring that reporting is structured and accurate, documentation is submitted in accordance with Stakeholder requirements, processes are maintained or established/followed/… documented and relevant databases/systems are correctly utilised Support the Contract Review Process and being involved with contract updates and identification of risks/opportunities Protect assets by establishing, monitoring, and enforcing internal controls Achieve budget objectives by scheduling expenditures; analysing variances; initiating corrective actions Complete operational requirements by scheduling and assigning employees; following up on work results Collation More ❯
Employment Type: Part Time
Posted:

Contract Management Specialist (Previous Relevant Experince is Required)

Custom House, Greater London, UK
Telent
you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Contract Services Manager, the Contract Controller will … be responsible for providing support to a Contract Service team and/or internal/external Stakeholders, providing Performance, Financial and Commercial support for newly awarded fault maintenance contract, covering the South West region. What youll do: Ensuring that reporting is structured and accurate, documentation is submitted in accordance with Stakeholder requirements, processes are maintained or established/followed/… documented and relevant databases/systems are correctly utilised Support the Contract Review Process and being involved with contract updates and identification of risks/opportunities Protect assets by establishing, monitoring, and enforcing internal controls Achieve budget objectives by scheduling expenditures; analysing variances; initiating corrective actions Complete operational requirements by scheduling and assigning employees; following up on work results Collation More ❯
Employment Type: Full-time
Posted:

Service Operations Coordinator (Previous Relevant Experince is Required)

Custom House, Greater London, UK
Telent
you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Contract Services Manager, the Contract Controller will … be responsible for providing support to a Contract Service team and/or internal/external Stakeholders, providing Performance, Financial and Commercial support for newly awarded fault maintenance contract, covering the South West region. What youll do: Ensuring that reporting is structured and accurate, documentation is submitted in accordance with Stakeholder requirements, processes are maintained or established/followed/… documented and relevant databases/systems are correctly utilised Support the Contract Review Process and being involved with contract updates and identification of risks/opportunities Protect assets by establishing, monitoring, and enforcing internal controls Achieve budget objectives by scheduling expenditures; analysing variances; initiating corrective actions Complete operational requirements by scheduling and assigning employees; following up on work results Collation More ❯
Employment Type: Full-time
Posted:

Cloud Engineer

Camberley, Surrey, South East, United Kingdom
Hybrid/Remote Options
Telent Technology Services Ltd
When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to … the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. This is a hybrid working role, with a requirement to be in our client's office in the Southampton region 2-3 times per week. … What you'll do: Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure Serve as the internal on-site escalation point for support issues and programmes Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs. Add value through insight-driven analysis More ❯
Employment Type: Permanent, Work From Home
Posted:

Audio Visual Technical Manager - Projects

Egham, Surrey, England, United Kingdom
proAV Ltd
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Technical Manager to be a key part of our Egham team, representing proAV, taking full responsibility for providing high-level technical estimating, pre-sales and project support to the Business … Managers and Project Delivery Teams covering both domestic and international requirements. This is an exciting opportunity for an exceptional, experienced Technical Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Responsibilities shall include but no … be limited to the following: RFP Phase Read and understand new consultant/contract RFP Documents. Support the proAV team as required, for development of technical tender docs. Attendance at internal/external meetings and interviews if required. Preconstruction & Construction Phase Attendance at all pre-construction workshops. Development and delivery of the workshop output back into proAV teams. Development and More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Personal Assistant to the MD

Egham, Surrey, England, United Kingdom
proAV Ltd
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Personal Assistant to be a key part of our Egham team, representing proAV, taking full responsibility for looking after the needs of two Directors within the business. This is an exciting opportunity for … an exceptional, experienced Personal Assistant to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide full secretarial support to the Directors, as well as other members of the management team where required. Typing of correspondence & managing … emails. Ensure that all client requirements are dealt with or escalated in a timely fashion to meet established goals and objectives. Understanding of company policy & processes and adherence in both client and internal environments. Taking and typing minutes of meeting Microsoft Dynamics; Office: creation and formatting PowerPoint presentations; creating, updating Excel spreadsheets; Outlook – management of emails; Sharepoint Liaison with colleagues More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Graduate Business Analyst

London, South East, England, United Kingdom
Hybrid/Remote Options
Give a Grad a Go
today! Company profile - Specialist Software Provider for the Commodities Industry In this Graduate Business Analyst role in London, you'll be joining a long-established provider of software products and consulting services to the global energy trading industry. Since their founding, they've grown into a respected team of domain experts delivering high-quality solutions across trading, logistics, optimisation, and … risk management for major international clients. With a flagship Energy Trading & Risk Management (ETRM) platform used by blue-chip organisations worldwide, they specialise in supporting the fast-moving and technically challenging Liquified Natural Gas (LNG) trading market. Their success is built on deep industry knowledge, technical excellence, and the ability to solve some of the most complex business challenges faced … trading teams. They are looking for a problem-solving Business Analyst Graduate to join the team - as part of their Product & Delivery function, you'll work alongside experienced analysts and software developers, helping shape the systems that underpin mission-critical trading operations. Job description - Graduate Business Analyst As a Trainee/Graduate Business Analyst, you will work within experienced and More ❯
Employment Type: Full-Time
Salary: £34,000 - £37,000 per annum
Posted:

Print Production Engineer

Swindon, Wiltshire, South West, United Kingdom
Hybrid/Remote Options
Apogee Corporation**
ABOUT US With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our … market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring … and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes More ❯
Employment Type: Permanent, Work From Home
Posted:

Business Development Representative

manchester, north west england, united kingdom
Haiilo
At Haiilo, we're all about making work feel more connected and meaningful. More than 3.5 million employees at companies like Google, Rabobank, and Ritter Sport use our digital home for social intranet, communications, employee advocacy and insights to stay informed, engaged, and heard. From company updates to employee advocacy and insights, we make it easier for organizations to reach … their people and build a culture where everyone feels valued. We're growing and to help accelerate our growth, we're looking for a Business Development Representative to join our BDR team. This role will be based in Manchester and requires 4 days/week in the office. As a Business Development Representative, you will work alongside a team that … cares about what we do, where your ideas will be heard, and where you'll have the space to make an impact. We're looking for: You are a hungry self starter who thinks outside of the box with experience in multiple outreach channels like cold calling, cold emailing and social outreach. You love the art and science of prospecting More ❯
Posted:

Talented Individuals

london, south east england, united kingdom
SatVu
SatVu is the World's Thermometer. We provide thermal datasets from Space at an accuracy, frequency, and resolution that the world has never seen before... We are a satellite earth observation company specialising in remote sensing, earth observation, and thermal imagery products & services. Founded in 2016, our company's mission is to provide high-resolution thermal imaging data to address … global sustainability challenges. Our cutting-edge technology and advanced analytics provide valuable insights for various industries, including defence & intelligence, climate & environment, industrial monitoring, ESG and NetZero initiatives. We are always interested in hiring exceptional people. If you are one of those, and we don't have a specific job role open please reach out - we always want to hear how … you can contribute to our success We are looking for Technical engineers, Data Scientists, Thermal Scientists, Front End and Back End Engineers, UI/UX Designers, Geospatial Analysts, Office, HR and PR managers, Cloud/DevOps Engineers, Sales and Sales Support Staff - the list is long and if you are very good at what you do - chances are we'll More ❯
Posted:

Business Growth Executive

Lincoln, Lincolnshire, East Midlands, United Kingdom
Hybrid/Remote Options
Apogee Corporation**
ABOUT US With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our … market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring … and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes More ❯
Employment Type: Permanent, Work From Home
Posted:

Business Development Manager

Lincoln, Lincolnshire, East Midlands, United Kingdom
Hybrid/Remote Options
Apogee Corporation**
ABOUT US With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our … market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring … and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes More ❯
Employment Type: Permanent, Work From Home
Posted:

Business Growth Executive

Newark, Nottinghamshire, East Midlands, United Kingdom
Hybrid/Remote Options
Apogee Corporation**
ABOUT US With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our … market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring … and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes More ❯
Employment Type: Permanent, Work From Home
Posted:

Business Growth Executive

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid/Remote Options
Apogee Corporation**
ABOUT US With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our … market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring … and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes More ❯
Employment Type: Permanent, Work From Home
Posted:

Global Support Manager

birmingham (marston green), midlands, united kingdom
Hybrid/Remote Options
Flooid
a Global Support Manager, a new role for us, which will be responsible for leading the overall service desk & support operations at Flooid. You will be responsible for expanding and scaling the function to a global market, across multiple languages, time zones and regions, while working to increase overall process maturity. We're looking for an experienced individual for this … dynamic and evolving role, who has a continuous improvement mindset, strong attention to detail, and high standards. You should have an inquisitive mindset and the drive to take ownership of the team, ensuring top-quality support is delivered consistently to customers. Some of your responsibilities will include: Ensuring all support issues are addressed promptly and effectively, in line with service … level agreements (SLAs) Developing a new target operating model for support and own the implementation, measurement and continual improvement of the model Managing, developing, and training the support teams, in line with new operating model Owning and evolving the coverage patterns/rotas to ensure the right levels of coverage, skills and personnel across time zones and regions Leading globalisation More ❯
Posted:
Inclusion and Diversity
10th Percentile
£24,563
25th Percentile
£29,625
Median
£50,000
75th Percentile
£70,000
90th Percentile
£88,775