CX Transformation Specialist - Product & Experience
- Hiring Organisation
- Capco
- Location
- London, United Kingdom
- Salary
- £ 80 K
experimentation to shape new products, propositions, services or business models. Knowledge of CRM, customer engagement platforms or customer service technologies such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys or NICE is advantageous. Understanding of AI-enabled customer experiences, intelligent automation or emerging digital capabilities. Strong analytical, problem-solving and stakeholder ...