1st Line IT Support Technician
- Hiring Organisation
- Nextech
- Location
- Saffron Walden, Essex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £30,000 per annum
support to customers. Key Responsibilities Provide 1st line technical support via telephone, email and ticketing systems. Troubleshoot basic hardware, software and Windows issues. Support Microsoft 365 and user accounts. Assist with basic Active Directory and networking issues. Set up and configure laptops, desktops and peripherals. Manage and update support … some previous IT support experience or a foundation in IT. You should have: An interest in developing a career in IT. Basic Windows and Microsoft 365 knowledge. Good general computer and troubleshooting skills. Strong communication and customer service skills. A willingness to learn and develop. A full UK driving ...