application. Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM) Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services. Creation and administration of user accounts on all group technology supported systems. Work closely with other IT teams to ensure swift ticket resolution and … Who you are: Minimum 3+ years of end user support Microsoft Operating Systems such as Windows 10,11 MicrosoftOffice along with Exceptional experience MSOffice Suite including Office 365 installation and administration, configuration, and troubleshooting. Provide midlevel - advanced support and guidance to end-users on all aspects of Office … Outlook, SharePoint, Teams, OneDrive, and Office Suite. Hands-on experience with Azure, Intune, OneDrive, Exchange online and SharePoint. Proficiency in implementing and managing conditional access policies in Microsoft Azure Active Directory. Basic PowerShell experience, e.g., copy/paste and writing/deploying Android/iOS configuration, troubleshooting and potential with MDM/MAM solutions. Able to troubleshoot More ❯
support and training as appropriate, including training colleagues, and new staff in the application of the local Project Management Framework and other key documents and, to use various bespoke MicrosoftOffice 365 applications such as Project and Visio. Manage product specialists or trainers where they form part of the project team. Being responsible for producing a result … digital projects within a complex environment Experience of project management Demonstrable success in leading and motivating teams Experience of financial and budget management Problem identification and solving Experience in Microsoft Applications (e.g. Word, Excel, Teams, Project etc) Desirable Proven ability to influence at all levels of the organisation to facilitate decision making Working in a wide variety of roles More ❯
Ideally IT degree/Level 3 IT/Microsoft qualified/ITIL Skills: Systems support (2nd line) Contact number: Holiday: 25 DAYS HOLIDAY + Bank Holidays - rising to 28 days Additional Benefits: Pension 6% Region: West Yorkshire Description Job Purpose: Providing a high level of service support and maintenance of the organisations systems and infrastructure, with the responsibility of … and implementing new developments, which are aligned with the organisation's strategy. Principal Duties and Responsibilities: Proven 3+ years' commercial support experience (2nd line). 2+ years' experience supporting Microsoft Exchange - 2016 on-prem and exchange online. 2+ years' experience supporting a Microsoft Windows Server environment - 2012r2 (and onwards). 2+ years' experience supporting Windows … Active Directory and the associated services (Inc. DHCP, DNS, Group Policy, WDS, WSUS). 2+ years' experience supporting Microsoft Windows Desktop Operating Systems and associated applications (i.e. MSOffice). Experience in supporting and administrating a VMWare vSphere virtual environment. 2+ years' experience supporting and maintaining network infrastructure services, including IP Routing and VLAN configurations. Proven background More ❯
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
Leidos
professional development Demonstrable ability to adapt to new technologies, skillsets and to learn quickly. Desired Skills: Strong knowledge of MECM: Packaging, patch management and software distribution Strong knowledge of Microsoft Endpoint Manager/Intune Strong knowledge of Microsoft O365 Admin Have experience of working in a ITIL framework A Understanding of Project Management and Service Management best practices … to speak credibly to highly technical individuals and work with them to elicit challenges and find routes to success. Ability to work effectively in a pressurised environment, remaining focused. Microsoft Active Directory administration and Group Policy management Understanding of Ivanti Environment Manager and Application Control Knowledge/Awareness: MicrosoftOffice 365 and Windows 10 environments Microsoft Endpoint Manager/MDM Microsoft 365 Admin Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and MS PowerShell OneDrive Desktop, Laptop, Mobile and Server hardware Excellent knowledge of Mobile Software (iOS and Android) ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork: Facilitates effective team interaction. Acknowledges and appreciates each More ❯
possess exceptional knowledge, drive, and passion. We pride ourselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. As our company experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give … and its clients. Working to ISO 27001, 14001 and 9001 requirements and Trident's operating procedures. Qualifications and Skills - The successful candidate will require knowledge with the following technologies: Microsoft Windows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft 365 (implementation, administration, and support), including Exchange Online Exchange. Online Protection, SharePoint Online, Teams and … OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot); and Microsoft Defender for Office 365. Microsoft Azure configuration, administration, and support. Configuration, administration and support of VMware and Microsoft Hyper-V. Networking principles including VLAN's, LAGS, VPN's and routing. MicrosoftOffice components such as Word, Excel, Outlook, etc. support. More ❯
functional team of engineers and support staff, working closely with stakeholders to identify opportunities, define product requirements, and deliver impactful solutions,primarily leveraging Windows PowerShell and deep integrations with MicrosoftOffice 365, Graph API, and the Azure ecosystem. Your focus will be on delivering scalable automation tools that enhance operational efficiency for internal teams. Responsibilities (including but … levels. Product Ownership & Technical Guidance Write detailed product specifications, user stories, and acceptance criteria. Oversee and contribute to design documentation and architectural discussions. Guide technical decisions involving PowerShell scripting, Microsoft Graph API, Office 365, Azure, and RESTful integrations. Skills: Technical Skills: Familiarity with PowerShell scripting and Office 365/Azure development ecosystems. Strong understanding of … RESTful APIs, particularly Microsoft Graph API. Comfortable working closely with engineering teams on system architecture and automation workflows. Soft Skills: Exceptional communication skills and stakeholder management. Strong organizational, prioritization, and project management abilities. Analytical mindset with a user-centric approach to automation and problem-solving. Qualifications: 5+ years in product management, with at least 2 years leading technical or More ❯
the complete project life-cycle. - Manage customer-impacting projects through internal and external stakeholders. BASIC QUALIFICATIONS - A degree - Advanced proficiency in written and verbal German and English - Advanced MSOffice skills PREFERRED QUALIFICATIONS Education & Experience - Degree in Business, Economics, Supply Chain, or related field - Relevant professional experience in business development, account management, or network expansion - Proven track record … Experience in negotiating and structuring business partnerships - Understanding of retail operations and logistics networks - Demonstrated ability to manage complex, multi-stakeholder projectsa Technical & Analytical Skills - Advanced proficiency in MSOffice, particularly Excel for data analysis and Word for strategic alignments - Experience with data-driven decision making and performance metrics analysis - Familiarity with project management Language & Communication - Dutch language More ❯
and lessons learned with other team members and departments, contributing to a culture of continuous learning and knowledge sharing within RICOTECK. This position may involve a combination of office-based work and occasional travel to project sites or partner locations. Flexibility in work hours may be required based on project deadlines and demands. Requirements Qualifications Bachelor's degree … stakeholders across different departments and service areas. Analytical mindset with strong problem-solving abilities, attention to detail, and a proactive approach to identifying and mitigating potential risks. Proficient in MicrosoftOffice Suite (Word, Excel, PowerPoint, etc.) and project management software (e.g., Asana, Trello, or similar). Ability to work independently and as part of a collaborative team More ❯
multiple workstreams. Exceptional problem-solving and analytical skills. Outstanding oral and written communication, along with interpersonal skills. Effective time management and the ability to meet tight deadlines. Proficiency in MicrosoftOffice Suite (Excel, PowerPoint, Word, SharePoint). Willingness to travel to client locations. More ❯
multiple workstreams. Exceptional problem-solving and analytical skills. Outstanding oral and written communication, along with interpersonal skills. Effective time management and the ability to meet tight deadlines. Proficiency in MicrosoftOffice Suite (Excel, PowerPoint, Word, SharePoint). Willingness to travel to client locations. More ❯
Workplace Consultant to join the Managed Services Business Unit within Advanced. As a Modern Workplace Consultant, you'll implement new capabilities on customer-facing projects across a breadth of Microsoft's Modern Workplace suite. This includes Office 365, Intune, Enterprise Mobility + Security, and Windows 10/11. You will be an aspiring architect able to confidently … Primarily focused on Professional Services technical project delivery, you'll also support our presales team with pre-project scoping and estimating. What You Will Do The responsibilities of a Microsoft Modern Workplace Consultant include: Designing, implementing, and documenting Microsoft 365 solutions for OneAdvanced customers. Taking ownership of Microsoft's Modern Workplace suite, including Office 365, Intune, Enterprise Mobility + Security, and Windows 10/11. Collaborating with clients to determine effective use of Microsoft cloud services. Evaluating and optimizing existing IT environments. Developing best practices and concepts for automation. Implementing Modern Workplace Solutions, leveraging Microsoft Teams and Messaging, securing M365 data using Microsoft Purview, and enhancing company collaboration with More ❯
3rd Line abilities across the Microsoft and Virtualised stack Contact number: Holiday: 25 days holiday rising to 28 days plus bank hols Additional Benefits: Pension 6% and Flexi working Region: West Yorkshire Description Job Purpose: Provide a high level of service support and maintain the systems and infrastructure, with the responsibility of identifying and implementing new developments, which are … SKILLS: Required Proven background working as a 2nd/3rd Line Support Analyst within a Service Desk environment. Excellent technical knowledge and experience of supporting Windows Operating Systems and MicrosoftOffice Software. Good working knowledge of Microsoft Windows Server and Active Directory Network Services (Inc., but not limited to TCP/IP, DNS, Group Policy, and … supporting Windows Active Directory and the associated services (Inc DHCP, DNS, Group Policy). 5+ years' experience supporting Microsoft Windows Desktop Operating Systems and associated applications (i.e. MSOffice). Flexible approach, able to cover on-call if agreed and willing to work out-of-normal working hours as necessary, and when requested by the Head of More ❯
Published August 12, 2024 Location 3rd Line abilities across the Microsoft and Virtualised stack Contact number 25 days holiday rising to 28 days plus bank hols Additional Benefits Pension 6% and Flexi working Region West Yorkshire Description Job Purpose: Provide a high level of service support and maintain the systems and infrastructure, with the responsibility of identifying and implementing … SKILLS: Required Proven background working as a 2nd/3rd Line Support Analyst within a Service Desk environment. Excellent technical knowledge and experience of supporting Windows Operating Systems and MicrosoftOffice Software. Good working knowledge of Microsoft Windows Server and Active Directory Network Services (Inc., but not limited to TCP/IP, DNS, Group Policy, and … supporting Windows Active Directory and the associated services (Inc DHCP, DNS, Group Policy). 5+ years' experience supporting Microsoft Windows Desktop Operating Systems and associated applications (i.e. MSOffice). Flexible approach, able to cover on-call if agreed and willing to work out-of-normal working hours as necessary, and when requested by the Head of More ❯
the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MSOffice 365 Suite (Outlook, Word, Excel, PowerPoint) Windows 10 Mobile Devices – iOS & Android Active Directory Users & Computers/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP … Desirable: Microsoft Exchange Administration Centre Microsoft 365 Admin Centre iManage Work IT Desktop Support Analyst/IT Support Specialist More ❯
the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MSOffice 365 Suite (Outlook, Word, Excel, PowerPoint) Windows 10 Mobile Devices – iOS & Android Active Directory Users & Computers/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP … Desirable: Microsoft Exchange Administration Centre Microsoft 365 Admin Centre iManage Work IT Desktop Support Analyst/IT Support Specialist More ❯
of the Manager, as assigned Safe use of own and others IT equipment. Mobility The post holder is contracted to work at any appropriate South East London ICB office as necessary. Travel to other sites as required. Person Specification Qualifications Essential Educated to degree level in relevant subject or equivalent level of experience of working at a similar … timescales. Ability to work professionally and flexibly as part of a team, providing support to colleagues where necessary. Good knowledge of MicrosoftOffice - proficient in MSoffice such as Excel, PowerPoint, Teams, SharePoint etc. Adaptability, flexibility and ability to cope with uncertainty, change and a busy environment, problem solving to find the best solutions to More ❯
essential. Exposure to DevOps methodologies is highly desirable to support team processes and collaboration Proficiency with project management and visual software (e.g., MS project, Visio, Jira, Trello, or equivalent), MicrosoftOffice Suite (Excel, Word, PowerPoint), and collaboration platforms (e.g., Teams, Outlook, SharePoint). Experience with DevOps tools is a plus Core Competencies: Superior organizational and multitasking capabilities. More ❯
and purpose. Our passion for technology is matched by our commitment to empowering our employees worldwide. The Opportunity: We are seeking an enthusiastic, personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our team. In this role, you will provide end-user desktop support to multiple users operating Windows, Exchange, and Office 365 environments. The … Desktop Support Engineer - Microsoft, Azure, O365 will handle desktop support and server administration for client issues, responding to Level 1 and 2 service tickets. You will collaborate with a team and escalate issues as needed, also liaising with third-party vendors for warranty repairs. This role may involve supporting a flagship client or multiple clients in London . What … explain technical issues clearly to non-technical users. Strong prioritization skills with a customer-centric approach. Bachelor's degree in IT or 3+ years of relevant experience. Experience with MicrosoftOffice 365, Windows Server, Windows 10/11, Active Directory, Outlook, Excel, Word, PowerPoint, SharePoint. Knowledge of VPN setup, email systems, cybersecurity basics like MFA, hardware troubleshooting More ❯
Skills Required : Active Directory Windows Server Networking Troubleshooting Remote support tools EntraID Microsoft 365 ITIL Framework Backup Solutions Firewall Configuration VoIP Systems Job Title and Location Job Title: 2nd Line Engineer - Managed Services Provider (MSP) Location: London, UK (1 day home working per week after probation) Salary: £30k to £40k incl Performance related bonus + benefits About Us At … larger initiatives. Document and maintain client network information and system configurations accurately. Ensure the integrity of data through effective backup maintenance. Configure and support email clients. Troubleshoot and customise MicrosoftOffice Suite applications based on client requirements. Administer Microsoft 365/EntraID and SharePoint user accounts and permissions. Support more complex Microsoft 365 and EntraID … EntraID) Experience with non-cisco firewalls (SonicWALL/FortiGate), routers, and networking (VPN, VLANs, etc.). Knowledge of security best practices (ISO27001, GDPR compliance). Relevant certifications such as Microsoft Azure/M365 (MCSA/MCSE), Cisco (CCNA), ITIL, or equivalent. Excellent problem-solving and communication skills. Eagerness for continuous development and adapting to a fast-paced environment. A More ❯
day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. * Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct … compliance with security and management standards, currently Cyber Essentials and Cyber Essentials Plus. Knowledge and Experience * 2+ years of experience in a support or technical analyst role. * Experience supporting Microsoft Dynamics 365 applications. * Exposure to working in a reseller, consultancy, or managed services environment. * Strong understanding of IT support processes, including triage and escalation workflows. * Familiarity with ticketing systems … incident management, and service-level driven environments. * Familiarity with ITIL or other service management frameworks Technical Skills * Working knowledge of Microsoft Dynamics 365 CRM. * Strong troubleshooting skills across desktop and infrastructure environments. * MicrosoftOffice 365 administration. * Active Directory and Exchange Online. * Windows 10/11 operating systems; familiarity with macOS is a plus. * Networking fundamentals (DNS More ❯
Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
support tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration, and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information … clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , MicrosoftOffice 365 , and basic networking . Familiarity with Active Directory , Exchange , and remote support tools (e.g., TeamViewer, AnyDesk). Excellent problem-solving skills and attention to detail. … independently and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for You? Competitive salary of More ❯
team.Strong customer service orientation.Understanding of mobile technology and OS (i.e. Android, iOS, Windows). DesirableExperience with specific operating systems (e.g., Windows, macOS, Linux).Experience with common IT applications (e.g., MicrosoftOffice Suite, email clients).Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security More ❯
orientation. Understanding of mobile technology and OS (i.e. Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., MicrosoftOffice Suite, email clients). Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National More ❯
skills. Project management and business analyst skills. Excellent written and verbal communication skills. Ability to work collaboratively in a team environment. Detail-oriented with strong organizational skills. Proficiency in MicrosoftOffice Suite (Word, Excel, PowerPoint). Preferred Qualifications: Relevant internship or work experience in a GRC or related role. Familiarity with GRC tools and software. Certifications such More ❯
team.Strong customer service orientation.Understanding of mobile technology and OS (i.e. Android, iOS, Windows). DesirableExperience with specific operating systems (e.g., Windows, macOS, Linux).Experience with common IT applications (e.g., MicrosoftOffice Suite, email clients).Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security More ❯