Desktop & MS 365 Teams Support Engineer
- Location
- Greater London, England, United Kingdom
service improvements, always advocating for the end user. Manage IT assets, coordinate warranty repairs, and ensure accurate tracking of equipment. Contribute to weekly service management reviews, sharing insights on user support trends and opportunities for improvement. Behaviours & Skills Committed to delivering the highest standard of end user support. Excellent … user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud platforms, and remote support tools. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA A+ ...