vendors, and consulting partners. Facilitate workshops, gather requirements, and manage expectations across diverse stakeholder groups. Vendor Management & Team Leadership: Manage all aspects of vendor relationships, including selection, contract negotiation, performancemonitoring, and ensuring deliverables meet agreed-upon standards and service level agreements. Provide leadership and guidance to project teams, including internal resources and external consultants, fostering a collaborative More ❯
with core technologies including Java, Linux, and AWS services • Tackle complex technical challenges while collaborating across Amazon and Whole Foods Market teams • Drive technical vision and architecture decisions • Lead performancemonitoring and optimization initiatives • Contribute to our engineering community's growth through knowledge sharing and mentorship You're a Great Fit If You: • Think analytically and make data More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Connexa
and migration projects in mid-to-large enterprise environments. * Experience managing Windows Server, Active Directory, and M365 in hybrid setups. * Strong grasp of cloud security, cost control (FinOps), and performancemonitoring principles. * Experience with scripting, documentation, and automation tools. * Ability to lead projects independently and work cross-functionally with technical and non-technical stakeholders. Desirable * Microsoft Azure certifications More ❯
in calculating capital. RESPONSIBILITIES Perform independent validation and approval of models, including raising and managing model validation findings Conduct annual review and revalidation of existing Models Oversee ongoing model performancemonitoring, including benchmarking, process verification and outcome analysis performed by model developers Communicate the results of model validation activities, model limitations and uncertainties to the key stakeholders and More ❯
Standards & Documentation: Ensure adherence to best practices, creating and maintaining high-quality technical documentation. Resource Coordination: Collaborate with operational teams to ensure sufficient resources are allocated for project success. PerformanceMonitoring: Track project metrics and KPIs, ensuring continuous improvement in delivery processes. Essential Skills & Experience Proven experience delivering complex IT projects, ideally in managed services or similar environments. More ❯
Standards & Documentation: Ensure adherence to best practices, creating and maintaining high-quality technical documentation. Resource Coordination: Collaborate with operational teams to ensure sufficient resources are allocated for project success. PerformanceMonitoring: Track project metrics and KPIs, ensuring continuous improvement in delivery processes. Essential Skills & Experience Proven experience delivering complex IT projects, ideally in managed services or similar environments. More ❯
Standards & Documentation: Ensure adherence to best practices, creating and maintaining high-quality technical documentation. Resource Coordination: Collaborate with operational teams to ensure sufficient resources are allocated for project success. PerformanceMonitoring: Track project metrics and KPIs, ensuring continuous improvement in delivery processes. Essential Skills & Experience Proven experience delivering complex IT projects, ideally in managed services or similar environments. More ❯
Communicating analytical findings to senior stakeholders effectively in both written and verbal form Analysing and interpreting credit portfolio data and external data, supporting a range of asset quality and performancemonitoring activities (for example, to support ongoing enhancement of Early Warning Indicators) Can demonstrate a track record of delivery, and the willingness to learn from peers and apply More ❯
Communicating analytical findings to senior stakeholders effectively in both written and verbal form Analysing and interpreting credit portfolio data and external data, supporting a range of asset quality and performancemonitoring activities (for example, to support ongoing enhancement of Early Warning Indicators) Can demonstrate a track record of delivery, and the willingness to learn from peers and apply More ❯
Mentor cross-functional teams on AI architecture, tooling and frameworks • Bridge communication between data scientists, engineers and business stakeholders • Define AI governance frameworks to manage model drift, bias and performancemonitoring • Establish guardrails for ethical and responsible AI usage Required qualifications to be successful in this role: • Proven experience in enterprise architecture, projects specifically in AI/ML More ❯
and results Take part in the process of designing, developing & improving algorithms for automated decision making around programmatic exchange optimization Take active part in designing, and driving implementation production performancemonitoring frameworks and KPIs Work together with ML engineers and architects to develop production grade data centric solutions An entrepreneurial spirit with room and expectations to bring innovative More ❯
focusing on operational consistency. Excellent analytical, problem-solving, and decision-making skills, with the ability to proactively address client challenges and implement effective solutions. High level of proficiency in performancemonitoring, reporting, and continuous improvement to ensure service quality and client satisfaction. Strong business acumen focused on identifying growth opportunities, supporting sales initiatives, and enhancing client value. At More ❯
focus on operational consistency. Excellent analytical, problem-solving, and decision-making skills, with the ability to proactively address client challenges and implement effective solutions. High level of proficiency in performancemonitoring, reporting, and continuous improvement to ensure service quality and client satisfaction. Strong business acumen with a focus on identifying growth opportunities, supporting sales initiatives, and enhancing client More ❯
SOPs for secure deployment and incident response aligned to ISO 27001 and IEC 62304. Extend observability through CloudWatch/ELK stack dashboards, anomaly detection, and alerting for security and performancemonitoring Support Transformation team by resolving any security queries that clients might have in their onboarding & deployment What success looks like: 3 months Complete access audits and enforce More ❯
delivery & execution of the domain, in collaboration with the domain lead, and within the governance of relevant projects and programmes. Governance & Risk Management Partner Contract, Legal & Regulatory Compliance, Review & PerformanceMonitoring Team Leadership & Capability Building Continuous Improvement & Innovation About You: Significant experience within Infrastructure and Operational Technology and successful delivery and experience of all elements of the full More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
MWH Treatment Limited
Analyst. You will be based at our Peterborough office with hybrid working available. Responsibilities will include: Data Collection & Quality Identify and advise on data sources to enhance reporting and performance monitoring. Collaborate with Performance Team members to clarify data requirements and recommend improvements in data capture. Review existing data quality, highlight gaps or inconsistencies, and propose alternative sources … or validation approaches. Data Analysis Serve as the data analysis expert within the Performance Team, driving deeper understanding of performance metrics. Enhance and develop data analysis tools and methods, ensuring consistency and best practice across the team. Translate complex datasets into clear insights that inform action and support continuous improvement. Data Visualisation & Reporting Design, build, modify, and manage … dashboards and reports that present key performance indicators in an accessible way. Advise on layout and functionality to maximise clarity and value for stakeholders across Programme Management, Planning, Delivery, Commercial, and beyond. Lead migration of existing reports to preferred platforms (e.g., Power BI, Excel), ensuring robust governance, version control, and ease of use. Safer Every Day Foster a culture More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Maxwell Bond
external users across diverse platforms and systems. This is an exciting opportunity to be at the heart of infrastructure operations and contribute to high-profile projects while ensuring stability, performance, and security across our estate. What You'll Be Doing Leading customer-facing infrastructure projects from planning through to delivery. Installing, configuring, and maintaining internal and external infrastructure including … servers, networking hardware, and storage. Troubleshooting and resolving technical issues across hardware, software, and networks. Performing routine updates, patching, and system performance monitoring. Implementing and maintaining security measures including endpoint protection. Creating and updating technical documentation such as diagrams, configurations, and procedures. Providing responsive support to end-users and contributing to continuous improvement. What We're Looking For Essential More ❯
work arounds. Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles. Assist in application deployments and configuration management. Confidently manage code migration, document configuration changes, and performance monitoring. Proactively monitor application performance and identify potential areas for improvement. Collaborate with the development team to identify and address recurring issues and provide feedback for product enhancements More ❯
scalable, reliable reporting. What you'll be getting up to: Utilise advanced SQL skills to extract, clean, and analyse complex customer and operational datasets, providing actionable insights to improve performance and service delivery. Partner with colleagues across Customer Contact Centre, Customer Operations, and other business units to understand key challenges and shape data-driven solutions that support decision-making. … Define, refine, and maintain operational metrics that are meaningful at all levels-from frontline performance to strategic outcomes. Develop and deliver clear, engaging reports and visualisations that communicate complex data in an intuitive way, tailored to the needs of both technical and non-technical stakeholders. Support ad-hoc analytical needs, including audits, customer segmentation, and performance deep-dives … experience working within operational or customer-facing teams. Advanced SQL skills, with a strong ability to manipulate large and complex datasets. Proficiency in data analysis techniques, trend analysis, and performance monitoring. Experience working with messy operational data and turning it into structured insights. Strong communication skills, particularly in distilling complex data into clear, actionable narratives for a business audience. More ❯
collection, analytics, and remote monitoring. By creating bespoke analytics dashboards and displays, EcoPowerSoft empower their customers to optimize their plant operations, making them more efficient and sustainable. As a Performance Engineer, you will be integral to their mission of transforming operational data into actionable insights. You will work with key clients to deliver reliable, real-time data that drives … will be client facing providing real time technical support and guidance to ensure the plants are operating to their maximum capability. If you have a real passion for data, performancemonitoring & continuous improvement and an interest in Power Generation then get in touch! Responsibilities and duties: As the Performance Engineer, your typical duties will include: Developing and … tailored to client needs. Creating visualization dashboards for easy interpretation of complex data. Executing predictive analytics to forecast trends and identify potential issues. Managing key accounts and providing detailed performance reports. Collaborating with cross-functional teams to ensure our solutions exceed client expectations. Professional qualifications We are looking for someone with the following: Ideally degree qualified in a Science More ❯
As a Software Engineer III at JPMorgan Chase within the Technology department, you will be responsible for designing, implementing, and maintaining infrastructure and tools to support the deployment, monitoring, and operations of our services. You will collaborate with development teams to design and implement scalable and reliable software architectures, and ensure security and compliance requirements are met across all … incidents, and to streamline software delivery through the implementation and management of CI/CD pipelines. Job Responsibilities: Design, implement, and maintain infrastructure and tools to support the deployment, monitoring, and operations of our services. Develop and maintain automation scripts and tools to improve system reliability and reduce manual intervention. Monitor system performance and troubleshoot issues to ensure … engineering concepts and proficient applied experience Proven experience as a Site Reliability Engineer, DevOps Engineer, or similar role. Working experience on private and public cloud infrastructure Proficiency in using monitoring and alerting and logging tools (e.g., Prometheus, Grafana, Splunk). Proficiency in using performancemonitoring tools (e.g. AppDynamics/Dynatrace) Proven experience in resiliency , scalibility , system availablity More ❯
the modernisation of support functions as digital capabilities are increasingly brought in-house. Key Responsibilities: Lead and develop a high-performing digital support team with a strong focus on performance and retention Define and manage support strategies , including SLAs, incident and problem management, escalation paths, disaster recovery, and tooling Champion customer-first principles to ensure digital systems deliver seamless … reliable experiences Oversee platform performance using metrics such as Page Load Time, MTTR, API Response Time, and Error Rates Work closely with engineering, product, infrastructure, and third-party vendors to support rapid change and stable delivery Establish strong observability and monitoring frameworks , making IT the first to know when issues arise Define and automate code handover processes , collaborating … with product and engineering teams on Operational Acceptance Testing Contribute to and execute business continuity and disaster recovery plans, with regular testing and iteration Report on performance metrics and govern service levels across all internal and external support functions Key Requirements: Extensive experience building and leading digital support functions in large-scale, fast-paced environments Strong knowledge of ITIL More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Freemans Grattan Holdings (fgh)
processes. ABOUT THE ROLE The E-commerce DevOps Engineer role is responsible for managing and optimising software deployment processes for E-Commerce B2C websites and shopping Apps and proactively monitoring and reporting E-Commerce application and infrastructure performance. The role involves: Working collaboratively with software architects, software engineers and network, infrastructure and operations teams to ensure smooth deployment, scalability … and security of E-Commerce B2C websites and shopping apps using CI/CD pipelines and performancemonitoring tools. Monitoring E-Commerce system performance, optimizing caching, ensuring uptime and responding to incidents. WHAT YOU'LL BE DOING Further developing and managing CI/CD pipelines to automate deployment and reduce release cycle times. Ensuring website availability … performance and security through proactive monitoring and incident response and implementing website performancemonitoring and optimisation strategies to improve page load times, identify, diagnose and resolve issues and enhance customer experience. Enhancing system observability through logging, monitoring, and alerting (Elastic Search, Logstash, Kibana, New Relic, PRTG, ScienceLogic etc). Implementing and managing caching solutions, including More ❯
London, England, United Kingdom Hybrid / WFH Options
Ledger
sold in 210 countries. Job Summary We are seeking a highly skilled and motivated Wallet Operations Specialist to join our dynamic team. The ideal candidate will be responsible for monitoring, managing, and optimising Ledger Wallet performance, and will play a critical role in ensuring operational continuity through real-time system monitoring, alert triage, incident communication and escalation … to internal and external stakeholders. This role requires a proactive approach to problem-solving, excellent communication skills, and the ability to work effectively under pressure. Your Mission PerformanceMonitoring and Incident Response: Monitor system alerts/performance per playbooks to identify incidents. Lead incident management, coordinating with cross-functional/OOH teams for efficient resolution. Collaborate with … partner support to confirm outages, share telemetry, and track resolutions. Support direct connectivity Button customers (dApp and wallet-powered experiences, channel partners), driving their responses and actions. Utilize proprietary monitoring tools, partner feedback, and customer success outreach to detect/address issues, maintaining high service and reliability standards. What We Are Looking For Proven experience (2+years) in a technical More ❯
Diagnose and resolve system issues. Act as an escalation point for complex incidents. Support distributed microservices architecture and release deployments. Monitor and report on system performance. Enhance existing system monitoring solutions. Manage technical customer issues via phone, chat, email, and remote sessions. Ensure system stability, performance, and efficiency. Provide out-of-hours support on a rota basis, including … DB, SQL Server). Network and data security. Experience in a Support & Operations function supporting custom applications. Desirable Requirements: Knowledge of service management processes (Incident, Problem, Change Management). Performancemonitoring tools (Azure Monitor, App Insights, Prometheus & Grafana, SolarWinds). Network and firewall configuration. Understanding of Azure data services. Experience with management and RBAC. Understanding of Azure security More ❯