of BI capability in-house, delivering accurate and timely data to support decision making and provide operational insight to headquarters. It ensures alignment with business and technical requirements, supporting processimprovement by ensuring data integrity, automation, and innovation, while maintaining and evolving BI solutions in line with ongoing stakeholder needs. The main responsibilities include: BI System Development & Maintenance … Transition: Lead the transition of BI services from the shared IT function to an internal capability, ensuring the design, implementation, and ongoing management of a fully independent BI environment. ProcessImprovement, Automation & Innovation: Identify and drive ongoing enhancements to BI systems and processes, including automation opportunities, to improve efficiency, responsiveness, and leverage emerging technologies that meet evolving business … warehouse architecture, modelling, and optimisation. Familiarity with BI platforms including Business Objects, Pan Intelligence, or similar reporting/visualisation tools (e.g., Power BI, Tableau, Qlik). Knowledge of robotic process automation (e.g., UIPath) in data workflows desirable. Additional qualifications in project or change management (e.g., PRINCE2, Lean Six Sigma, ITIL Foundation) are advantageous. Stellantis is proud to be an More ❯
back modules within the internal ETRM (Energy Trading and Risk Management) platform, as well as associated integrated systems and features. The role also involves second-level production support and processimprovement initiatives. Key Responsibilities Business Analysis Deliver a high standard of service to business users, with a strong customer satisfaction and hypercare mindset. Support the Product Owner in More ❯
Select how often (in days) to receive an alert: ProcessImprovement Senior Manager (Program Nova) ProcessImprovement Senior Manager (Program Nova) Haddenham (UK), Hunt Valley (US) - hybrid model Position Overview Working as a member of the Program team under the general supervision of the Global Process Owner, the primary purpose of this role is to … work as a business partner to provide leadership, direction and functional expertise to establish and execute a data driven approach to continuous improvement, delivering a large-scale program and creating a world-class high-performance organization. The ProcessImprovement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or … Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as well as providing insights into industry best practice tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence More ❯
with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. Manage other operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility. Collaborate with stakeholders to establish KPIs that … financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers and Project Managers by ensuring consistent application of governance processes and best practices. Drive a culture of continuous improvement by identifying areas for process … analysis to highlight trends, issues, and opportunities for improvement. Stakeholder Satisfaction: Positive feedback from key stakeholders on the quality, clarity, and usefulness of performance reporting and governance processes. Continuous Improvement: Measurable enhancements in operational efficiency, driven by process optimisation and best practice adoption. What you've done so far Bachelor's degree in Business Administration, Operations Management, Project More ❯
of a Team Lead, Data, Integration and Systems Analysts. Define clear objectives, monitor performance, and provide regular coaching and professional development. Foster a culture of collaboration, ownership, and continuous improvement within the team. Stakeholder and Service Management Serve as a key point of contact for HR, IT, and Compliance stakeholders in relation to Talent system support and operational improvements. … delivering Talent systems support, ensuring SLAs are met. Coordinate with SAP, managed service providers, and implementation partners on enhancements, upgrades, and support escalations. System Governance Own the change management process for Talent applications, including risk assessment, testing coordination, and communication. Ensure compliance with GBT standards, including adherence to governance and change control policies. Act as gatekeeper for the production … Reporting and Analytics team to deliver dashboards, reports, and insights that inform Talent strategy and operations. Promote data-driven decision-making by enabling self-service reporting capabilities where appropriate. ProcessImprovement and Enablement Identify opportunities for automation and efficiency within Talent system support and operations. Maintain documentation, FAQs, and end-user training materials to support system adoption. Lead More ❯
to translate business needs into actionable technical requirements. The ideal candidate will be comfortable working in a fast-paced environment, collaborating with cross-functional teams, and delivering value through processimprovement and data-driven insights. Main Responsibilities Collaborate with business and IT teams to gather, analyse, and document requirements related to CRM enhancements, data validation, and reporting. Support More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Implement and maintain a controlled governance structure for financial planning and decision-making. Ensure that all financial activities are conducted within a framework of strong internal controls and compliance. ProcessImprovement: Identify and implement process improvements to enhance financial efficiency and accuracy. Team Leadership: Lead, mentor, and develop the finance operations team, fostering a culture of high More ❯
will apply your quantitative, problem solving and client service skills to support the various business units and clients. You will also play a key role in suggesting and implementing process improvements for the team to mitigate risks and enhance the overall client experience. JOB SUMMARY AND RESPONSBILITIES: Data Analysis and ProcessImprovement: •Analyze trade lifecycle and operational More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
M3, Manchester, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a forward-thinking organisation based in Manchester, committed to optimising business performance through data-driven insights and process improvements. As part of our continued growth, we are seeking a motivated Junior Business Analyst to join our team. This is an excellent opportunity for someone with strong analytical skills who is eager to gain practical … business problems, structured training, and the opportunity to contribute to meaningful projects. Key Responsibilities Assisting in the collection and analysis of business data to identify trends and opportunities Supporting processimprovement initiatives and workflow optimisation Gathering and documenting stakeholder requirements for business solutions Assisting in the preparation of reports, dashboards, and presentations for decision-makers Conducting competitor and … market research to support strategic planning Collaborating with teams to implement process changes and track progress Monitoring key performance indicators (KPIs) and providing insights to improve efficiency Keeping up to date with industry best practices and business analysis methodologies Who We Are Looking For A degree in Business, Finance, IT, or a related field Strong analytical and problem-solving More ❯
interpersonal skills. Key job responsibilities Create, influence and execute a vision to measure investments across Commercial sector Partner with business team to implement new processes (controllership) and drive the improvement of existing processes Ownership of key reporting metrics (KPI's) and narratives to help business partners understand areas of growth as well as opportunity for engagement BASIC QUALIFICATIONS Bachelor … s degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance) Experience in tax, finance or a related analytical field Experience applying key financial performance indicators (KPIs) to analyses Experience in creating process improvements with automation and analysis Experience in identifying, leading, and executing opportunities to … or simplify finance or business tools and processes Experience with advanced use of SQL for data mining and business intelligence PREFERRED QUALIFICATIONS MBA, or CPA Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and More ❯
to join our Customer Operations function. This role is embedded within the Payments and Collections function and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives on making data accessible and actionable, with excellent SQL skills, a strong eye … for process efficiency, and a natural ability for storytelling through data. You'll be expected to work closely with operational leaders to uncover insights and recommend improvements, while also collaborating with the central Data team to ensure scalable, reliable reporting. Key Stakeholders: Senior Leader Heads of Departments Tech Leadership Payment and Collections Teams Customer Operations Teams Compliance, Risk & Regs … historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. ProcessImprovement & Automation • Identify manual or repetitive data preparation tasks and collaborate More ❯
They engage with various business units through product teams and project proposals, ensuring that technology changes and improvements are not only initiated but also meticulously scoped and delivered. This process is always aligned with our business priorities, objectives, and overarching IT strategy. At the heart of this process is the Business Analyst. This pivotal role is responsible for … communication between business users, IT teams, and other stakeholders will be crucial. You'll manage stakeholder expectations and ensure their needs are adequately addressed throughout the project lifecycle. Continuous improvement is a core part of this role. You'll identify opportunities for process improvements and recommend solutions to enhance efficiency and effectiveness. Implementing best practices for business analysis … analysis and product ownership, with a proven ability to bridge the gap between business needs and technology solutions. You'll be adept at stakeholder management, solution design, and continuous improvement, while also demonstrating leadership and mentorship skills. This role requires someone who is proactive, innovative, and committed to driving business success through effective technology enablement. What you'll need More ❯
stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for processimprovement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience … management, role-based access control, and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business requirements and design solutions to … meet client needs. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for processimprovement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve problems. Map Sprinklr functionality to establish More ❯
processes rapidly, can work with little supervision and is capable of delivering outstanding work at all times. DUTIES: Analyze, document and prioritize business requirements in cooperation with key users, process owners and business leaders. Analyze, model and document current-state and future-state business processes. Develop functional test plans and user acceptance test plans and scenarios. Coordinate functional and … technical support and liaison to designated IT personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules. Design and implement process improvements and system enhancements that conform to industry and application best-practices. Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant … business area processimprovement projects and complex product installations. Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions. Maximize the utilization of existing business applications and technologies to meet business requirements and to improve the leverage of IT assets. More ❯
and Performance Management - Enabling Finance functions to identify and deliver sustainable long term value through optimised planning, reporting and analytics. Global Business Services - Developing high performing operating models through process simplification, standardisation and leveraging enabling technologies. Finance Strategy and Operating Model - Development of a digital finance vision; target operating model; case for change, benefits realisation and transformation roadmap. Key … one or more of the following packages is required - SAP S/4HANA, SAP Business Planning and Consolidation, Oracle ERP, Oracle Hyperion Planning, Anaplan, Tableau, Blue Prism, Automation Anywhere Processimprovement experience in one or two of the following areas: Transactional processing: Order to Cash; Procure to Pay; Record to Report Financial planning and analysis: Budgeting/Planning … expert in the area of financial planning and analysis Programme/project management for large scale business transformation Reporting transformation using Business Intelligence, data analytics and visualisation tools Robotic Process Automation What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and More ❯
and aligned with business needs. Troubleshoot and resolve HRIS-related issues in collaboration with IT support teams. Conduct regular system audits to ensure data accuracy and integrity. Business Requirements & ProcessImprovement Collaborate with HR leadership and stakeholders to identify business requirements and translate them into technical solutions. Analyse current HR processes and workflows to identify opportunities for automation … and process improvements. Design, document, and implement new workflows and features that enhance HR operational efficiency. Data Analysis & Reporting Develop, analyse, and deliver HR reports and dashboards that provide insights into HR operations (e.g., turnover, diversity, headcount, compensation). Ensure accurate and timely delivery of HR metrics and reporting to HR leadership and management. System Support & Training Provide end More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The MDU
organisation, supporting healthcare professionals with expert advice and legal assistance. We are seeking a Senior Business Analyst with experience in contact centre operations, workforce management, customer interaction technologies, and process optimisation. This role requires a structured analytical approach, ensuring robust, data-driven solutions that improve efficiency, service quality, and system integration across multiple platforms. Role Overview The Senior Business … Analyst will play a key role in requirements gathering, business process analysis, and solution development to support the modernisation of multi-channel contact centre operations, workforce management, and reporting capabilities. The role requires a deep understanding of telephony, CRM systems, workflow automation, and performance analytics, ensuring business needs are translated into effective, scalable solutions. Key Responsibilities Multi-channel contact … scheduling, staff allocation models, and forecasting methods, ensuring they meet operational needs. Provide detailed analysis to optimise resource balancing across communication channels and improve contact handling. Business analysis and process optimisation Conduct deep-dive analysis into current processes, identifying inefficiencies and opportunities for automation. Collaborate with stakeholders to define functional and non-functional requirements that align with business goals. More ❯
seeking a proactive Business Analyst to join our team to manage customer change requests in the scholarly academic publishing space. This role requires strong customer interaction , requirements gathering , and process analysis skills. The ideal candidate will have experience working with academic publishing workflows and an ability to collaborate with stakeholders across the organization to deliver solutions that meet customer … systems. Conduct discovery sessions, interviews, and surveys to capture customer needs, pain points, and expectations. Translate customer requirements into clear, actionable specifications for the development and design teams. Business Process Analysis: Analyse existing publishing workflows, identify inefficiencies or bottlenecks, and propose optimized solutions. Collaborate with technical teams to ensure that any changes align with system capabilities and scalability needs … lifecycle of the request. Proactively provide updates to stakeholders, highlight risks, and manage any changes to project scope. Documentation & Reporting: Create detailed business requirement documents (BRDs), user stories, and process flow diagrams to clearly communicate customer needs. Maintain and update product documentation, ensuring that all changes are tracked and requirements are met. Develop testing and acceptance criteria in collaboration More ❯
seeking a proactive Business Analyst to join our team to manage customer change requests in the scholarly academic publishing space. This role requires strong customer interaction , requirements gathering , and process analysis skills. The ideal candidate will have experience working with academic publishing workflows and an ability to collaborate with stakeholders across the organization to deliver solutions that meet customer … systems. Conduct discovery sessions, interviews, and surveys to capture customer needs, pain points, and expectations. Translate customer requirements into clear, actionable specifications for the development and design teams. Business Process Analysis: Analyse existing publishing workflows, identify inefficiencies or bottlenecks, and propose optimized solutions. Collaborate with technical teams to ensure that any changes align with system capabilities and scalability needs … lifecycle of the request. Proactively provide updates to stakeholders, highlight risks, and manage any changes to project scope. Documentation & Reporting: Create detailed business requirement documents (BRDs), user stories, and process flow diagrams to clearly communicate customer needs. Maintain and update product documentation, ensuring that all changes are tracked and requirements are met. Develop testing and acceptance criteria in collaboration More ❯