Customer Success & Engagement - Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance - Build strong relationships, monitor account health, and advocate for customer needs. ProcessImprovement & Onboarding - Enhance support workflows, contribute to automation, and assist with new customer onboarding. What You'll Bring to the Role: Experience -2+ years in technical support More ❯
managing own client relationships • Oversight of processes in order to manage risk, drive quality and profitability • Work in conjunction with the Head of Rural to develop a culture of processimprovement through training, communication and development of appropriate systems and processes • Ensuring compliance with all relevant regulations (we are a RICS regulated firm) including Know your Client (KYC … of business undertaken. • Working with the wider business to develop and execute regional and national business development plans • Accountable for the compliance with Anti Money Laundering regulations and KYC process on a regional basis Person specification The candidate should be a strong communicator, highly numerate and with a high degree of adaptability and flexibility. They will be an experienced More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
AXA UK
frameworks and tools. Experience with Provar or Copado Robotics Testing (CRT) is advantageous. Experience with load testing and reporting results. Strong manual testing skills, complemented by automation expertise. Proven processimprovement experience to enhance testing efficiency. Eligibility to work in the UK is a precondition. What we offer: Salary up to £65,000, dependent on experience. Performance-based More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
AXA UK
frameworks and tools. Experience with Provar or Copado Robotics Testing (CRT) is advantageous. Experience with load testing and reporting results. Strong manual testing skills, complemented by automation expertise. Proven processimprovement experience to enhance testing efficiency. Eligibility to work in the UK is a precondition. What we offer: Salary up to £65,000, dependent on experience. Performance-based More ❯
end close for SAP ECC & ISU, ensuring resilience across the Finance System team. Providing technical guidance and training to users on the use of our systems. Continual review of process improvements to identify, recommend and implement improvements (alongside our IT team and IT suppliers), solutions to automate and enhance our systems and processes. Project Manager/Business Analyst on … system improvement projects. What you should bring to the role You will be a Subject matter expert in SAP FICO. Good SAP Project Systems Experience. Excellent stakeholder management and relationship-building skills. Ideally, a Qualified accountant or qualified by experience. What’s in it for you? Competitive salary from £60,000 - £65,000 per annum depending on experience. Annual More ❯
Farnborough, Hampshire, South East, United Kingdom
Gama Group Limited
processing. Ensure data quality and accuracy, validating outcomes and addressing anomalies early. Collaborate with internal SMEs and customer representatives to clarify data logic, structure, and business rules. Technical Leadership & ProcessImprovement Provide technical oversight and direction to the wider data engineering effort across projects. Ensure consistent quality and standards are applied across all migrations. Identify and reduce technical More ❯
insight and recommendations for improvement. Lead regular and ad-hoc service review meetings with customers. Monitor SLAs and KPIs , invoking escalation processes when necessary. Drive and manage Continuous Service Improvement Plans (CSIPs). Coordinate and distribute incident and RCA reports , ensuring clear customer communication. Identify opportunities for upselling Node4 solutions and new services. Manage and support a team of … SDMs and coordinators, ensuring high performance. Handle customer escalations and complaints , ensuring resolution and process improvement. Oversee team operations , including scheduling, training, and performance reviews. Support strategic initiatives , drive innovation, and contribute to revenue and EBITDA growth. Responsibilities Acting as a role model and ambassador for Node4 through always having a professional and competent manner to enhance the reputation More ❯
with senior internal stakeholders and client executives alike. Strong analytical thinking with a results-oriented mindset and ability to translate strategy into action. Highly organized with a passion for processimprovement, systems, and scalable growth. Team-first mentality with a genuine interest in coaching and helping others succeed. Why Join Choco Be at the forefront of digital transformation More ❯
stakeholders across CGI, Air, and Space clients. • Conduct analysis of defence information systems and digital services. • Identify and assess operational risks and business challenges. • Define and document system and processimprovement requirements. • Contribute to the delivery of digital programmes with real-world Defence impact. • Provide thought leadership on evolving Air and Space capability needs. Required qualifications to be More ❯
trends in the field. General activities: Conduct regular audits of personnel onsite and of high voltage equipment to ensure it is being maintained and managed correctly. Identify opportunities for processimprovement in high voltage equipment maintenance and management. Review maintenance reports and schedules to ensure all high voltage equipment is being maintained in accordance with the O+M contractual More ❯
reactive support but setting up long-term frameworks that raise performance across the board. Familiarity with modern technologies like AI and machine learning will also be helpful, especially where processimprovement and scale are concerned. Practical knowledge of marketplace operations from payments and compliance through to logistics and systems integration is important to ensure nothing gets lost between More ❯
of SAP's customer engagements. Skills you'll use: Professional Skills Customer Orientation Effective Communication Establishing Trust Results Orientation Tech Industry & SAP General Skills Software as a Service (SaaS) ProcessImprovement Technology Innovation SAP Cloud Suite Portfolio RISE and GROW with SAP Role Specific Skills Cloud Strategy Complex Sales Customer Relationship Management Industry Knowledge Negotiation Account Governance Bring More ❯
of SAP's customer engagements. Skills you'll use: Professional Skills Customer Orientation Effective Communication Establishing Trust Results Orientation Tech Industry & SAP General Skills Software as a Service (SaaS) ProcessImprovement Technology Innovation SAP Cloud Suite Portfolio RISE and GROW with SAP Role Specific Skills Cloud Strategy Complex Sales Customer Relationship Management Industry Knowledge Negotiation Account Governance Bring More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Certain Advantage
role will be onsite 5 days per week. Duration: 12 Months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: One stage Onsite interview Job Description: Stereolithography department aims to provide the preferred plastics rapid prototyping 3D printing solutions. We utilise the latest Stereolithography 3D printing equipment, materials and … new design models, prototypes, production tooling and display models. An opportunity has come about for a dedicated senior engineer for the Stereolithography department to support the 3D printing manufacturing process, help with equipment/facility upgrades and allow the full capability of the facility to be maintained throughout the year. This is a unique opportunity to be involved in … printing the latest CAD models generated by hundreds of design engineers supporting many different design and production projects. You will be involved in the 3D printing process from start to finish. You will also support as required, the trials of the latest new resin 3D print materials and equipment on the market that may be purchased in the future More ❯
here . About the Role As a strategic partner to our Sales team, you'll be the first point of contact for new clients-guiding them through the onboarding process and ensuring a seamless, compliant, and positive investment experience. You'll work closely with Compliance, Legal, and AML teams to coordinate onboarding activities and uphold the highest standards of … integrity. Key Responsibilities Act as the primary liaison for clients during onboarding, addressing queries and ensuring clarity on fund structures and regulatory requirements. Manage the end-to-end onboarding process, coordinating across internal teams to meet deadlines and exceed expectations. Maintain strong internal controls and ensure compliance with all relevant regulations. Collaborate with AML/KYC teams to ensure … timely and thorough due diligence. Identify and implement process improvements to enhance efficiency and client satisfaction. Communicate clearly and confidently with stakeholders at all levels. Take ownership of tasks and projects, managing competing priorities with a proactive mindset. What We're Looking For Proven experience in client onboarding, investment operations, or financial services support. Strong understanding of AML/ More ❯
new design models, prototypes, production tooling and display models. An opportunity has come about for a dedicated senior engineer for the Stereolithography department to support the 3D printing manufacturing process, help with equipment/facility upgrades and allow the full capability of the facility to be maintained throughout the year. This is a unique opportunity to be involved in … printing the latest CAD models generated by hundreds of design engineers supporting many different design and production projects. You will be involved in the 3D printing process from start to finish. You will also support as required, the trials of the latest new resin 3D print materials and equipment on the market that may be purchased in the future … Principal Manufacturing engineer who manages the department, whom will provide full training and continued support throughout. You will support tasks as required to maintain department's throughput. Manufacturing/Process engineer with experience working with at least some of the following 3D printing/CAD/Prototyping/Tooling design would be beneficial for this role. Strong attention to More ❯
Dartford, Kent, South East, United Kingdom Hybrid / WFH Options
ECS
working Permanent £50,000 per annum I am looking for an experienced Infrastructure Engineer on behalf of my client who can demonstrate high-level problem-solving skills, technical leadership, process refinement abilities and ensure stability and growth within the company's operations. Your responsibilities in the role Pre-Sales & Solution Design Collaborate with sales and leadership to scope, design … Compliance processes. Project Implementation & Delivery Lead deployment and migration projects across Azure, Nutanix, OVHCloud, and security platforms. Ensure timely, quality project execution independently and collaboratively. Maintain detailed project documentation. Process Optimization & Documentation Identify and implement process improvements to boost efficiency and service quality. Optimize PSA tools like HaloPSA for automation and reporting. Keep documentation accurate and current for More ❯
experienced Controls Engineer with a bacgkround in Manufacturing? Do you have expertise in PLC programming, SCADA systems, and industry 4.0 technologies? This exciting opportunity offers a chance to lead process improvements, automation integration, and equipment efficiency in an aerospace environment. The Role You will drive automation, analytics, and process optimisation, ensuring high-quality production and cost-effective manufacturing More ❯
experienced Controls Engineer with a background in Manufacturing? Do you have expertise in PLC programming, SCADA systems, and industry 4.0 technologies? This exciting opportunity offers a chance to lead process improvements, automation integration, and equipment efficiency in an aerospace environment. The Role You will drive automation, analytics, and process optimisation, ensuring high-quality production and cost-effective manufacturing More ❯
and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements. Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross-department efficiency, and resolve operational challenges smoothly. Lead the preparation and delivery … brokerage, fintech, or payment processing companies. Master financial operations, from settlements and invoicing to payments, client onboarding/offboarding, data management, and regulatory reporting. Drive impactful results by implementing process improvements, lean methodologies, and automation strategies. Ensure a seamless client onboarding and offboarding process while maintaining full regulatory compliance, delivering a hassle-free experience for every client. Preferred … as the Company). Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107 IT Recruitment Poland Executive Search Recruitment Process Outsourcing More ❯
large datasets, and building products that are performant, scalable, and robust to support critical transportation processes. You build web applications that delight our customers, and complex data pipelines to process the data that serves them. We will give you the space to explore new technologies and approaches, and apply them to customer problems. We build products that solve customer … responsibilities working with AWS technologies such as Lambda, ECS Fargate, API Gateway, RDS, DynamoDB, EMR building customer-facing applications and APIs building data pipelines using Spark + Scala that process Tb of data per day working with customers to understand the business context of new features participating in design reviews and consulting with engineering peers participating in operational support … for our products by joining a regular on-call rotation driving reliability and process improvements optimising the performance of pipelines using metrics participating in regular hackathons to bring new ideas to GTTS About the team GTTS builds products that enable network managers and operators to run the largest transportation in the world, optimizing for different KPIs such as cost More ❯
of it? Purpose of the role: The Sales Operations Analyst will be instrumental in managing the sales tools and technology, including Salesforce. You will troubleshoot and refine the sales process and associated sales flows. The role involves collaborating with sales, marketing, and product teams to ensure alignment, streamlining of processes, and driving efficiency across the sales organization. The ideal … candidate will possess strong Salesforce skills and a passion for improving sales operations. Key Responsibilities: Sales Process Optimization: Work closely with sales leaders to streamline and improve sales processes from lead generation to deal closure. Implement and maintain sales tools and systems (e.g., CRM platforms, sales enablement software). Identify bottlenecks in the sales process and recommend solutions … to enhance productivity. Sales Enablement: Support the sales team with training materials, process documentation, and resources to help them close deals efficiently. Ensure the sales team has access to the latest product information, pricing, and promotional offers. Act as a liaison between sales, marketing, and product teams to ensure effective communication and alignment. CRM Management: Oversee the integrity and More ❯
Development & Maintenance of Treasury Management System (TMS): Design, develop, and operate system features Improve system stability and performance Collaborate with finance to understand requirements and define specifications Manage the process from design to release System Infrastructure and Cloud Migration: Build and manage environments using Windows Server and IIS Plan and execute migration to AWS (EC2, RDS, S3, CloudWatch, etc. … Propose and implement security and performance improvements Development Tools & Automation: Utilize version control tools (e.g., Git) and task management systems Plan and implement process improvements and automation Work within a DevOps environment to integrate development and operations Candidate Requirements Experience designing and building AWS architectures Hands-on management of AWS services (EC2, RDS, S3, CloudWatch, etc.) Experience developing and More ❯
Verto, Oakbrook, and many others. They are looking for a Revenue Operations Manager to own the function and drive efficiency and optimization within the commercial team. Key Responsibilities: Revenue Process Optimization: Lead the design, implementation, and management of processes and systems that enhance revenue performance across sales, marketing, and customer success teams. Data Analysis & Reporting: Provide regular analysis of … success teams to align strategies and streamline processes. Performance Metrics & KPIs: Define, track, and report KPIs. Build dashboards and scorecards to monitor targets. Operational Strategy & Efficiency: Identify and implement process improvements to optimize sales cycles and productivity. Training & Support: Provide training on best practices, tools, and processes. Act as a point of contact for operational issues. Revenue Reporting: Prepare More ❯
of the Risk Mining org in the Account Integrity group, you will be responsible for managing a team of 9 risk specialists directly You will also be leading all process improvements initiatives as a program leader with downstream teams such as Abuse and Fraud detection. Your team will enable analysis of large data sets in partnership with product managers … Risk Mining and Operations org as per roster 7. Write quarterly business reviews (and monthly business reviews) that are reviewed at leadership level 8. Expected to be a strong process expert themselves and be able to operate as an Individual contributor during highly complex bad actor attacks, deep dives etc. A day in the life 1. Manage day to … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯