Technical Support Engineer
- Location
- Fareham, England, United Kingdom
Providing remote and on‐site technical support to customers as required Coordinating support from subject matter experts across engineering disciplines Recommending product, design, or process improvements based on support data and feedback Documenting solutions and creating technical guides to support future troubleshooting Following defined support processes while helping … technical role within an engineering business Ability to understand and analyse complete system architectures, including: Mechanical systems, Electrical systems, Software and networking Strong structured, process‐driven approach to problem solving Excellent communication skills with a professional, customer‐facing manner Demonstrable systems thinking capability Strong IT skills Experience working within ...