as a force multiplier, building a total quality culture and developing people to deliver world-class operational excellence. We are looking for a Senior Process Expert with a passion for people, process and technology to lead initiatives that will improve selling partner experience and operation efficiency. Key Job … Responsibilities You will be responsible for driving SP experience and waste elimination initiatives. You will drive a culture of customer obsession and continuous improvement, build selling partner trust and enable selling partners to work with Amazon effectively, launch and run seller education and support initiatives, and eliminate defects and … waste in relevant areas. You will apply a mix of quantitative and leadership skills to identify areas of improvement and lead solutions to address them. You will lead, build rapport, and mentor program and process teams consisting of members of all levels and functions, without formal reporting relationships. More ❯
change plans in agreement with Bitrise's Leadership Team through regular sales and business reviews. Oversee our GTM technology and processes, drive automation and process improvements. Drive data quality, through new hire training, process documentation, reporting and data cleansing. Own the commission plan and lead the process … our tools Salesforce, ChurnZero, HubSpot. What we offer: The opportunity to learn about app development by playing a crucial role in the mobile development process for the world's most successful companies. The security of working in a financially stable, growing company with an ever-expanding global customer base. More ❯
Lead the Future of Business Process Optimization as a SEP Process Developer at Wipro About Wipro: At Wipro, we are more than just a technology company. We are a team of innovators and industry leaders dedicated to redefining the boundaries of what's possible. Since our inception in … part of a team that thrives on challenges and is passionate about making a real impact. Role Overview: We are seeking a skilled SEP Process Developer to join our dynamic team. This role is crucial for supporting the development of new processes as SEP emerges as a pivotal area … representations of current and future business processes. - Conduct thorough evaluations of existing processes to pinpoint inefficiencies and areas ripe for enhancement. - Propose and implement process improvements to boost efficiency, cut costs, and elevate overall performance. - Collaborate with various departments to gather requirements and ensure that process modifications are More ❯
create user training materials and documentation to help improve internal knowledge and support best practices.This role also offers you the opportunity to advocate for process improvements, reducing reliance on external partners by building internal expertise in the finance systems.You will be encouraged to actively participate in process enhancement … initiatives, helping to drive efficiency and continuous improvement within the team.If you have a strong interest in learning about finance systems, enjoy working collaboratively, and are keen to make a positive impact, we\\\'d love to hear from you.Apply now and become part of our dynamic team, where your … people as you can during the recruitment process.We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we canBe part of something extraordinary...At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an More ❯
Payments and Invoicing for business customers. In this role, you will be responsible for analyzing and resolving complex payment-related customer issues while identifying process improvements and operational efficiencies across multiple regions. You will spearhead program launches in the EU market while maintaining global program excellence. Working closely with … responsibilities • Lead program launches across EU markets while ensuring CX excellence and compliance adherence • Drive end-to-end operational readiness for Payments POD, including process design and implementation • Transform manual invoice correction processes to automated solutions for EU business customers • Establish and optimize SOPs for business operations, focusing on … KPI tracking and defect reporting • Present strategic updates to Senior Leadership across Customer Service and Payments organizations in WBRs, MBRs, and QBRs • Drive continuous improvement through data-driven insights and recommendations About the team Our team owns the Customer Service experience strategy for Amazon Business. Amazon Business is one More ❯
partners. SeSu will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platforms, address chronic system issues, provide process improvements, and develop internal procedures and features to improve external and internal customer experience consistently. Responsibilities: Provide pro-active and reactive support by managing … Account Management team to resolve Seller's issues and questions, to provide prompt and efficient service to Paid Sellers. Work with Sellers to drive improvement defects that may impact their account health or good standing of the account. Develop relationships network with each seller account and manage outreach campaigns … and discretion. Create an open environment where Sellers can freely communicate their needs or concerns. Capture success stories and surface innovative ideas to drive improvement for all Sellers. A key contributor in building a positive team environment, proactively aid team members and consistently at the top quartile for quality More ❯
b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine … of delivering cross functional projects experience. Experience defining program requirements and using data and metrics to determine improvements. PREFERRED QUALIFICATIONS 2+ years of driving process improvements experience. Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field. Our inclusive culture … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying More ❯
DESCRIPTION Amazon is seeking an experienced and business-oriented Engineering Project Manager to coordinate the planning and execution of highly complex logistic process automation and storage projects for the continued expansion of our UK fulfillment network. Ideal candidates will have Engineering Program and Project Management experience combined with an … and deployment in a global environment Experience leading a project team and engineering contractors in an operational environment Ability to provide large-scale continuous improvement on deployment efficiency and establishing processes PREFERRED QUALIFICATIONS Ability to lead teams, of both internal and external cross-functional partners, without direct management authority … decisions among senior leaders based on evolving priorities Problem solver with excellent verbal/written communication skills and the ability to lead cross-functional process improvements Comprehensive understanding of project management tools and operational, reliability & maintenance processes Strong influencing skills with the ability to connect the dots at an More ❯
healthy environments, enabling frequent release cadences through automation. Maintain strong relationships with internal and external stakeholders. Ensure teams are correctly sized, resourced, and that process is established, measured and continuously improved. Provide process guidance to the product teams, ensuring maximised throughput and reduced defects. Support the DevOps culture … 3rd line support. Support Betfred objectives and help define the goals and strategies for engineering teams. Report back to senior management on engineering personnel, process improvements, and impediments. Encourage learning activities and identify knowledge gaps for training. Champion technical requirements within your workstream necessary to implement Betfred's Technology More ❯
to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey. In this role, you'll be responsible for creating and leading the solution … solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and … drive is must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in More ❯
Info products, working with marketing teams and leveraging internal tools. - Collaborate with internal and external stakeholders, providing region-specific input and supporting initiatives. - Drive process improvements to scale efficiently and manage risks by proactively identifying potential issues impacting the customer experience. About the team The AGI Information team sits … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
and actionable. Your responsibilities will include building analytical and forecasting models, creating intuitive self-service dashboards and visualizations, and implementing automation solutions that drive process improvements across the organization. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
senior stakeholders. Producing clear and concise documentation to communicate ‘as-is’ and ‘to-be’ states. Identifying and mitigating potential risks related to business or process change. Supporting the design and delivery of process improvements that align with the organisation’s strategic objectives. What They’re Looking For At More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Stott and May
senior stakeholders. Producing clear and concise documentation to communicate ‘as-is’ and ‘to-be’ states. Identifying and mitigating potential risks related to business or process change. Supporting the design and delivery of process improvements that align with the organisation’s strategic objectives. What They’re Looking For At More ❯
met Stay up to date with the latest advancements in testing techniques and technology, identifying and implementing relevant solutions to enhance our product. Testing Process Management Oversee the execution of testing protocols for manual, automated and performance testing to ensure thorough and reliable results Establish and uphold rigorous testing … procedures to proactively identify and resolve potential issues early in the development process Play a key role in designing and evolving KPI data to demonstrate the effectiveness of our testing processes within R&D. Lead and mentor a team of experienced testing professionals fostering a culture of excellence, collaboration … and continuous improvement Provide guidance on testing methodologies and best practices Analyse testing data and feedback to identify opportunities for process improvements and product enhancements Lead initiatives to improve the efficiency and effectiveness of the testing process. Industry Knowledge An essential part of the role is to bring More ❯
mitigation strategies. Supporting project deliverables and lifecycle documentation. Monitoring progress and taking actions to prevent delays. Leading demo or PoC preparations and conducting business process demonstrations. Participating in resource interviews for team deployment. Recommending business process improvements. Providing estimates for change requests. Ensuring solution delivery without escalations. Prioritizing More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Harvey Nash Plc
leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuous improvement initiatives. Key Responsibilities: Lead day-to-day operations of the service desk, ensuring SLAs are met and issues are resolved promptly. Use ServiceNow and … monitor, and report on team performance and service levels. Coach and develop team members, handle escalations, and support recruitment and onboarding. Drive continual service improvement, maintain accurate documentation, and develop knowledge bases. Manage major incidents and ensure escalation procedures are followed. Identify and implement process improvements to enhance More ❯
Gloucester, Gloucestershire, South West, United Kingdom
ACS Performance
drive compliance with industry standards, ensuring our products and processes meet the highest expectations. You'll collaborate across departments, lead audits, and introduce continuous improvement initiatives that enhance efficiency and sustainability. Responsibilities: Lead and maintain our Quality Management System (QMS) to comply with ISO 9001, AS9100, IATF 16949, and … NADCAP Conduct internal and external audits , ensuring full compliance with customer and regulatory requirements Manage corrective and preventive actions (CAPA) , driving meaningful process improvements Act as the key contact for customer, regulatory, and certification audits Support new product introductions , ensuring quality is built into processes from the start Lead … continuous improvement initiatives , making operations more efficient and sustainable Requirements: Strong background in Quality Engineering within a complex, AS9100 Rev D manufacturing environment Experience implementing and maintaining quality systems in regulated industries ( aerospace/automotive preferred ) Hands-on knowledge of APQP, PPAP, PSW, FAIR, ISIR, SPC, and Control Plans More ❯
with cross-functional teams to ensure we meet our ambitious goals. You will review code, establish development standards, and facilitate a culture of continuous improvement and excellence. Key Responsibilities · Technical Leadership: Oversee the entire engineering pipeline (front-end, back-end, AI), ensuring effective collaboration and high-quality delivery across … Architectural Oversight: Ensure that the technical architecture of systems across front-end, back-end, and AI layers is scalable, maintainable, and well-integrated. · Continuous Improvement: Promote best practices in software engineering and AI development, driving initiatives around code quality, testing, and overall process improvements to optimize development workflows. More ❯
with cross-functional teams to ensure we meet our ambitious goals. You will review code, establish development standards, and facilitate a culture of continuous improvement and excellence. Key Responsibilities · Technical Leadership: Oversee the entire engineering pipeline (front-end, back-end, AI), ensuring effective collaboration and high-quality delivery across … Architectural Oversight: Ensure that the technical architecture of systems across front-end, back-end, and AI layers is scalable, maintainable, and well-integrated. · Continuous Improvement: Promote best practices in software engineering and AI development, driving initiatives around code quality, testing, and overall process improvements to optimize development workflows. More ❯
they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel in clear communication … and vendors: Coordinate with vendors for procurement, repairs, and maintenance of hardware and software. Maintain secure, up-to-date, and standardized systems. Drive IT process improvements: Work with cross-functional teams to refine workflows (e.g., onboarding, device imaging) and suggest innovative solutions to enhance IT operations. Support AV and … troubleshoot technical issues for high-production all-hands meetings and office events. Leverage ITSM tools: Utilize ServiceNow for IT service management, ticket tracking, and process automation to streamline support operations. You may be a fit for this role if you have: Strong technical expertise in macOS (Windows experience is More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
TieTalent
technology and agile methodologies, we design, build, and improve digital solutions to meet evolving business needs and technological trends. Our focus is on continuous improvement to ensure our digital solutions remain effective, relevant, and aligned with future goals. Role Overview As a Software Engineer, you will be a key … workload using Kanban boards, maintaining focus and motivation Collaborate with your team to align on goals and priorities Participate in retrospectives and contribute to process improvements Translate laboratory and data requirements into scalable system features, advising Product Owners Design detailed system solutions, adhering to engineering standards Core Accountabilities Systems … company values Candidate Profile We seek a proactive, solutions-oriented Software Engineer who thrives in collaborative, agile settings. You should be committed to continuous improvement, problem-solving, and user-centric development, especially for complex systems like LIMS. Essential Skills & Attributes Advocate of Agile methodologies and continuous improvement Strong More ❯
independently processing and reviewing payroll for at least one region (likely UK or US). Collaborate with external providers to identify and implement minor process improvements. Review and reconcile contractor and EOR payments. Document at least one payroll process or workflow for internal SOPs. Day 90 Manage full More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
BrightLocal Ltd
Management team (UK + PH), ensuring individuals are supported, coached, and held accountable for retention and expansion KPIs. Lead the creation, maintenance, and continuous improvement of all Planhat SOPs, playbooks, and renewal processes within the Local SEO Services team. Coach AMs in commercial skills, including having confident conversations around … upsell opportunities, managing churn risks, and leading renewals with confidence. Act as the escalation point for customer or process issues that cannot be resolved by AMs or junior AMs, ensuring swift resolution and clear communication to all stakeholders. Conduct bi-weekly 1-1s to ensure Jnr Account Managers … success at all times; Embody and champion our company beliefs every day and be a role model to everyone in the team and business. Process Improvements Streamline internal workflows to improve efficiency in onboarding, reporting, and customer communication; Work with Operations and Product teams to automate steps in the More ❯