and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT support role. … analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remotedesktop tools and ticketing systems. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT support role. … analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remotedesktop tools and ticketing systems. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT support role. … analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remotedesktop tools and ticketing systems. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
In Technology Group Limited
and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT support role. … analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remotedesktop tools and ticketing systems. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT support role. … analytical approach to problem-solving. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Experience with remotedesktop tools and ticketing systems. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
technical support to a user base of employees and production, all utilizing the client studio technology and applications. Please Note: This is NOT a remote position. The role is on-site and requires travel to different studio locations. RESPONSIBILITIES Focus on ensuring a high level of support is maintained … setting Strong working knowledge of MAC, Windows, and Linux support Ability to handle multiple issues, prioritizing and effectively managing your time Understanding of virtual desktop environments and remotedesktop technology Ability to work in a fast-paced production environment DESIRED EXPERIENCE Previous experience working onsite for film … production or animation/VFX Experience with helpdesk automation tools and remote management applications Extensive analytic, debugging, and problem-solving skills Attention to detail, curiosity, and a desire to learn Ability to communicate highly technical information to a variety of people, in both verbal and written form COMPENSATION We More ❯
Stockport, Greater Manchester, North West, United Kingdom
Central Employment Agency (North East) Limited
Infrastructure & Application Support Engineer Salary: £34,000 - £38,000 + KPI Bonus (up to 7.5%) Location: Stockport (Office-based with 1 day per week remote) About the Role: An exciting opportunity has arisen for a Cloud Infrastructure & Application Support Engineer to join a growing team in the critical care … respond to technical support requests and system alerts, ensuring SLA and KPI adherence. Provide Azure infrastructure support, including incident response, management, and maintenance. Deliver remote application support for cloud-hosted and on-premise systems. Support Microsoft Server & Desktop Operating Systems and Linux Debian environments. Administer SIP Proxy Servers … procedures. Occasionally travel to other offices and customer sites as required. Key Skills & Experience Required: Minimum 2 years of experience in DevOps, Technical Support, Desktop Support, or Application Support. Strong Azure expertise: IaaS management, network security, monitoring, and high availability setups. Knowledge of SQL Server (queries, database structure). More ❯
measures Self-motivated with strong service ethic ITIL Foundation (desirable) Experience of branch-based retail or wholesale distribution environment (desirable) Technical Skills and Experience Desktop tools and general hardware and software knowledge Microsoft Windows 11 Microsoft applications (particularly Office 365 Word, Excel, Powerpoint, Teams, Yammer) File and print services … Active Directory (General support: account creation, password reset, security, etc) (highly desirable) Microsoft Exchange (General support: mailbox creation, permissions, setting quotas, etc) (highly desirable) RemoteDesktop (General support) (highly desirable) Comptia A+ qualification (highly desirable) Microsoft qualifications (desirable) VPN (desirable) Intune or similar Mobile Data Management tool (desirable More ❯
point of contact for technical support within a busy software development environment. From troubleshooting hardware and software issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly. Key Responsibilities: Provide 1st and 2nd line support to internal users Troubleshoot hardware, software, and … followed What We’re Looking For: Previous experience in a similar IT support or technician role Strong knowledge of Windows environments, Office 365, and remotedesktop tools Familiarity with networking fundamentals (DNS, DHCP, VPNs) Excellent problem-solving and communication skills Ability to work independently and manage priorities remotely More ❯
point of contact for technical support within a busy software development environment. From troubleshooting hardware and software issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly. Key Responsibilities: Provide 1st and 2nd line support to internal users Troubleshoot hardware, software, and … followed What We’re Looking For: Previous experience in a similar IT support or technician role Strong knowledge of Windows environments, Office 365, and remotedesktop tools Familiarity with networking fundamentals (DNS, DHCP, VPNs) Excellent problem-solving and communication skills Ability to work independently and manage priorities remotely More ❯
point of contact for technical support within a busy software development environment. From troubleshooting hardware and software issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly. Key Responsibilities: Provide 1st and 2nd line support to internal users Troubleshoot hardware, software, and … followed What We’re Looking For: Previous experience in a similar IT support or technician role Strong knowledge of Windows environments, Office 365, and remotedesktop tools Familiarity with networking fundamentals (DNS, DHCP, VPNs) Excellent problem-solving and communication skills Ability to work independently and manage priorities remotely More ❯
security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V/VMware. VOIP telephony support (3CX, Horizon). RemoteDesktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If More ❯
Walton-On-Thames, England, United Kingdom Hybrid / WFH Options
Unigrand Group Ltd
including network services such as DNS, DHCP, NTP as well as Wi-Fi configuration and diagnostics; Virtual server architecture, ideally with VMware and virtual desktop architecture, ideally with Citrix XenDesktop; Security - Experience with MDM, MFA, Email Filtering, Next Generation firewalls and antivirus solutions; Windows Server - Installation and configuration; Storage … Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters; RemoteDesktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud); Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls; Endpoint Support - Experience with Windows … desktop, application, tablet and mobile device support Ideal Certifications: Citrix Certified Professional (CCP) VMware Certified Professional - Data Centre Virtualisation (VCP DCV) Microsoft Certified Systems Engineer (MCSE) Relevant networking, infrastructure and Microsoft qualifications (CCNA, JNCP, MCSA, VCP) Language Requirements: Fluent or native English. Mandarin is preferred. Job Type: Part-time More ❯
point of contact for technical support within a busy software development environment. From troubleshooting hardware and software issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly. Key Responsibilities: Provide 1st and 2nd line support to internal users Troubleshoot hardware, software, and … followed What We're Looking For: Previous experience in a similar IT support or technician role Strong knowledge of Windows environments, Office 365, and remotedesktop tools Familiarity with networking fundamentals (DNS, DHCP, VPNs) Excellent problem-solving and communication skills Ability to work independently and manage priorities remotely More ❯
data, emails, and MS Teams, from Tenant A to Tenant B. The role also involves SaaS integration of certain business applications and setting up remote desktops in Azure for devices/hardware. Client Details Our client is a well-established Accountancy Firm based in Birmingham. Description Complete the migration … knowledge of migration best practices and technologies. Technical Stack: Microsoft 365: Exchange Online, SharePoint Online, OneDrive, Microsoft Teams. Azure: Azure Entra ID, Azure Virtual Desktop, Azure Storage, Azure Networking. SaaS Applications: Integration with third-party SaaS applications. Migration Tools: Azure Migrate, ShareGate, BitTitan MigrationWiz. Security Tools: Microsoft Defender for … data, emails, and MS Teams. SaaS Integration: Identify and integrate business applications into the MS365 environment, ensuring all nitty-gritty details are addressed. Azure RemoteDesktop Setup: Configure and deploy remote desktops in Azure for devices, ensuring secure and efficient access. Project Management: Develop and manage project More ❯
in London looking to recruit a Senior Pre-Sales Solutions Engineer. This role will involve working hands-on to design an deploy cutting-edge remotedesktop and virtualization solutions for high-profile clients across the EMEA region. You will collaborate closely with both the Sales and Tech teams … infrastructures, including platforms like Azure, AWS, and Citrix Cloud. In-depth understanding of data centre infrastructure, system integration, and administrative operations. Deep knowledge of desktop virtualization platforms, including VMWare, Citrix, and Microsoft Hyper-V. Practical experience working with both Linux and Windows environments. Familiar with a range of remoteMore ❯
london, south east england, united kingdom Hybrid / WFH Options
Peaple Talent
in London looking to recruit a Senior Pre-Sales Solutions Engineer. This role will involve working hands-on to design an deploy cutting-edge remotedesktop and virtualization solutions for high-profile clients across the EMEA region. You will collaborate closely with both the Sales and Tech teams … infrastructures, including platforms like Azure, AWS, and Citrix Cloud. In-depth understanding of data centre infrastructure, system integration, and administrative operations. Deep knowledge of desktop virtualization platforms, including VMWare, Citrix, and Microsoft Hyper-V. Practical experience working with both Linux and Windows environments. Familiar with a range of remoteMore ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot and resolve common … the issues and solutions. System Monitoring & Maintenance: Assist with monitoring system alerts and notifications, escalating any identified issues to the appropriate teams. Perform basic remote system maintenance and updates when needed. Knowledge Base Contribution: Contribute to internal and external knowledge bases by creating, updating, and maintaining documentation for common … IT concepts and troubleshooting methods. Familiarity with Windows and macOS operating systems. Understanding of common IT systems and applications, such as Microsoft Office 365, remotedesktop tools, and basic networking. Soft Skills: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Problem-solving More ❯
Portsmouth, yorkshire and the humber, United Kingdom
Computappoint
a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability to work in a fast-paced environment Excellent verbal and written communication skills to … support technical and non-technical users Desirable Skills: Exposure to ITIL best practices Knowledge of remotedesktop support and basic network troubleshooting Previous experience working in a 24x7x365 shift-based IT support role To be considered, please ensure you complete your application on the Computappoint website. Services offered More ❯
portsmouth, hampshire, south east england, United Kingdom
Computappoint
a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability to work in a fast-paced environment Excellent verbal and written communication skills to … support technical and non-technical users Desirable Skills: Exposure to ITIL best practices Knowledge of remotedesktop support and basic network troubleshooting Previous experience working in a 24x7x365 shift-based IT support role To be considered, please ensure you complete your application on the Computappoint website. Services offered More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Adecco
will be opportunity to work from home on specific days. Skills First point of contact for IT support across the business (in person and remote) Deploy and configure new laptops and devices Administer and secure the Microsoft 365 environment (users, MFA, mail security) Provide remotedesktop support More ❯
West Bromwich, West Midlands (County), United Kingdom Hybrid / WFH Options
MET Recruitment UK LTD
Office (Word, Excel, Outlook, PowerPoint) Printer Setup and Configuration (beneficial, not essential) Basic Understanding of Computer Hardware (beneficial, not essential) Active Directory, Group Policy, RemoteDesktop Services, TCP/IP (beneficial, not essential) IP telephone system and basic photocopier configuration (beneficial, not essential) Antivirus, Antimalware and Backup Solutions More ❯
stakeholder management skills. Strong knowledge of Terraform, Ansible, GitHub & Web Application Firewalls. Benefits Nice to have experience: SQL Server Windows Server Active Directory DNS RemoteDesktop Services IIS/Nginx Linux Server IDS/IPS PowerShell & Bash Serverless technologies (AWS Lambda, Elastic Containers) Agentic and Generative AI especially More ❯
support to SME's across Cheshire and the North West. Day-to-day: Provide 2nd Line IT Support to a range of clients via remote tools, calls and emails Handling escalations from 1st line team Assist in maintaining on-site servers including AD servers Management and support of VoIP … deliver IT strategies The ideal candidate will have experience with: Active Directory & Group Policies Office 365 & Applications On-prem Servers - Management (AD Servers/remotedesktop servers) Backup Solutions/Disaster Recovery Cloud technologies and/or migrations - AWS/Azure/Entra Networks - Routers, Switches, Firewalls VoIP More ❯
and problem-solving skills. Excellent communication and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remotedesktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly More ❯