Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remotedesktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart More ❯
technologies and skills preferred for this role: Ability to support core technologies. These technologies include but are not limited to- Microsoft Server all versions, Microsoft SQL, Microsoft Exchange, Microsoft RemoteDesktop and RDApp infrastructure, VMware, Hyper V, Cisco, Citrix, Azure, Microsoft 365, Microsoft Intune, HPE and Dell technologies, SonicWall, WatchGuard and Draytek technologies, Veeam, Adobe, Fortinet, Juniper Key More ❯
2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware … MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Technology is the perfect place to start your journey in IT. Join them as an IT Support Apprentice and gain practical experience across cloud platforms, security systems, networks, and remote support, while working toward a recognised Level 3 qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. … driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remotedesktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English … Benefits: £14,722 per annum Monday to Friday, 9:00am 5:30pm. 28 days holiday (including bank holidays). Company phone and laptop. Travel reimbursement for client visits. Hybrid remote/on-site working. Pension scheme. Ongoing training and development opportunities. Your Training with Baltic Apprenticeships Through Baltic Apprenticeships Level 3 programme, youll build a solid foundation in IT More ❯
Employment Type: Advanced apprenticeships, Work From Home
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Microsoft Certified Professional (MCP), or similar are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remotedesktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, document management, and time recording software. Understanding of data protection regulations More ❯
systems & tools is essential: Windows operating systems Win 10 & preferably windows 7 and to lesser extent windows XP. Microsoft Office 365 products Active Directory MS System Centre Configuration Manager RemoteDesktop Experience Experience ideally using Dell equipment Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We More ❯
Prestwick, South Ayrshire, Ayrshire and Arran, United Kingdom
Expleo UK LTD
systems & tools is essential: Windows operating systems Win 10 & preferably windows 7 and to lesser extent windows XP. Microsoft Office 365 products Active Directory MS System Centre Configuration Manager RemoteDesktop Experience Experience ideally using Dell equipment Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We More ❯
Technology Platforms (e.g. Microsoft Azure/Google Cloud Platform) Experience of installing, supporting & troubleshooting Docker containers Experience of installing, supporting & troubleshooting Linux Experience of supporting & troubleshooting Citrix and Microsoft RemoteDesktop Services (2012R2/2016/2019/2022) What we want you to bring There is no such thing as the perfect candidate, so if you think More ❯
Ability to quickly understand business and system processes. Excellent communication skills (verbal and written). Able to prioritise multiple tasks under pressure. General IT knowledge (Microsoft applications, servers, browsers, remotedesktop). Desirable Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage). Previous application support experience. SQL/SQL database knowledge. Benefits There More ❯
documents and knowledgebase articles. Attend voice calls Good Documentation skills on the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket. Use RemoteDesktop to assist the end users as require More ❯
player * Good time-management skills * Good communication skills, with the ability to engage with all levels/ranks of stakeholders * Accustomed to using tools and applications (e.g. PuTTY, TeraTerm, remotedesktop applications, web interfaces and GUIs) * Attention to detail * Self-starter * Computer literate *Desirable Skill/Experience* * Defence Instructor Training (DIT), Preparing to Teach in the Lifelong Learning More ❯