Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
KnoWho
in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like RemoteDesktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT Support business; they love More ❯
to helping our customers tackle complex challenges such as terrorism, smuggling, and trade fraud, supported by expert teams and industry-leading innovation. Role Summary We are seeking a skilled Desktop Support Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktop support across all EMEA locations, ensuring smooth … software issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktop support availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Required Skills & Experience: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
developing and supporting in-house applications, ensuring the smooth running of systems across the business. Key Responsibilities Provide day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain … network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and RemoteDesktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP, VPN, etc.) Experience with Office 365 (including VBA) Desirable: Experience with Symantec Endpoint Protection, Mimecast, SQL, or Access More ❯
emerging technologies and evaluate new tools to meet evolving business needs. What to bring Proven IT experience in a similar environment, with working knowledge of: Microsoft Entra Windows Server & Desktop Microsoft 365 Security & Compliance Storage platforms Microsoft Office Systems management & monitoring tools Degree in IT or equivalent professional experience Strong coordination and planning skills, with clear communication Effective change … requirements with attention to detail Ability to work with users to understand issues and translate them to requirements Desirable: Microsoft Azure (IaaS/PaaS) Virtualisation (e.g. VMware) Data networking RemoteDesktop Services Microsoft Intune & Configuration Manager Mitel VOIP Microsoft Exchange Online PowerShell scripting Application packaging How to Apply We’re committed to creating an inclusive and accessible recruitment More ❯
adherence to defined SLA’s for infrastructure incidents and problems - ensuring your tickets are resolved to the end user’s satisfaction. Work across several infrastructure technologies - compute, storage, cloud, remotedesktop etc. Follow change management process to document, implement and verify changes. Pro-active research, diagnosis, troubleshooting, and identification of solutions to resolve system issues. Documentation and knowledge More ❯
Crumlin, Northern Ireland, United Kingdom Hybrid / WFH Options
Sysco GB
adherence to defined SLA’s for infrastructure incidents and problems - ensuring your tickets are resolved to the end user’s satisfaction. Work across several infrastructure technologies - compute, storage, cloud, remotedesktop etc. Follow change management process to document, implement and verify changes. Pro-active research, diagnosis, troubleshooting, and identification of solutions to resolve system issues. Documentation and knowledge More ❯
WSUS, DFS GPO's etc...o Office 365 (SharePoint, Teams, Exchange Online)o Mail & Web filtering toolso Windows Server & Exchangeo VPN applications such as Microsoft Direct Access or Always onVPNo RemoteDesktop Serviceso Backup and recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL Servero Microsoft SCCM The post holder, alongside the other SE's, will More ❯
an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft 365 Security & Compliance Storage systems Microsoft Office Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware or other virtualisation platforms Data networking RemoteDesktopMore ❯
Aberdeen, Aberdeen City, City of Aberdeen, United Kingdom
Hydrasun Group Ltd
an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft 365 Security & Compliance Storage systems Microsoft Office Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware or other virtualisation platforms Data networking RemoteDesktopMore ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
SISL Global
PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues … Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best … ensure user satisfaction Qualifications: · Associate's or bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and More ❯
Creation, management, and enforcement of policies. Microsoft Exchange – Basic support and troubleshooting. Microsoft Office (2007–2016) – Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. RemoteDesktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic administration and troubleshooting. Citrix – Troubleshooting connection More ❯
knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. Good knowledge of iOS, Android OS, rugged devices … print services , corporate/network printers. Good understanding of Audio/Video equipment and conference room setup. Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld More ❯
Hoddesdon, Hertfordshire, South East, United Kingdom
VolkerWessels Uk
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
Stroud, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
LM RECRUITMENT SOLUTIONS LTD
analysis and use of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remotedesktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure … from modern, spacious offices in central Stroud, within easy reach of the rail & bus stations plus A419, A46, M5 etc for a commute from Cirencester, Gloucester, Cheltenham or Stonehouse. Remote/home working is on offer however, you will need to be based within a 30 minute commute of the office in case of callouts (during daytime hours). More ❯
/2019/2022), IIS , and NLB . Proficient in VMware vSphere and Microsoft Hyper-V administration. Experience supporting Microsoft infrastructure services such as Active Directory , DNS , and RemoteDesktop Services (RDS) . Understanding of e-commerce or high-traffic web environments with thousands of concurrent users. Proven ability to troubleshoot complex infrastructure issues and quickly adapt to More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remotedesktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart More ❯
Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Tank Recruitment
skills. Solid knowledge of Terraform, Ansible, GitHub, and Web Application Firewalls. Desirable Skills Experience with some of the following would be advantageous: SQL Server, Windows Server, Active Directory, DNS RemoteDesktop Services, IIS/Nginx, Linux Server IDS/IPS, PowerShell, Bash Serverless technologies (AWS Lambda, Elastic Containers) Agentic and Generative AI, especially when applied to Infrastructure as More ❯
through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service … customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support Win10 & MacOS Device Management & Monitoring Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools eg FreshService, remotedesktop support Benefits Free Breakfasts More ❯
through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service … customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring – Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools – eg FreshService, remotedesktop support Benefits Free Breakfasts More ❯
Castle Donington, Leicestershire, United Kingdom Hybrid / WFH Options
AFI group of companies
. Requirements Experience working as an IT Support Engineer or in a role where you have provided IT support over multiple sites. Knowledge of Service Desk (by Manage Engine), RemoteDesktop, Intune, Windows Server, Windows Defender for Endpoint Enthusiastic, organised and good time management Good communicator with leadership skills and the ability to develop a team Excellent working More ❯
Derby, Castle Donington, Leicestershire, United Kingdom Hybrid / WFH Options
AFI group of companies
. Requirements Experience working as an IT Support Engineer or in a role where you have provided IT support over multiple sites. Knowledge of Service Desk (by Manage Engine), RemoteDesktop, Intune, Windows Server, Windows Defender for Endpoint Enthusiastic, organised and good time management Good communicator with leadership skills and the ability to develop a team Excellent working More ❯
Derby, Derbyshire, England, United Kingdom Hybrid / WFH Options
AFI group of companies
Essential Skills Experience working as an IT Support Engineer or in a role where you have provided IT support over multiple sites. Knowledge of Service Desk (by Manage Engine), RemoteDesktop, Intune, Windows Server, Windows Defender for Endpoint Enthusiastic, organised and good time management Good communicator with leadership skills and the ability to develop a team Excellent working More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
Experience in Azure and Microsoft 365 Strong technical experience of Microsoft Server operating systems, Microsoft core applications, such as Exchange, Domain Services Strong skills supporting Microsoft AD, DNS and RemoteDesktop Services Experience supporting network related technologies and equipment Strong skills diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of virtualisation technologies and concepts Understanding of More ❯
infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remotedesktop tools. Your background: Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems More ❯
2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware … MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups More ❯