Chief Professional Services Officer - AI SaaS
- Location
- Leeds, England, United Kingdom
business growth objectives. Lead a high-performing implementation function, creating scalable processes, methodologies and delivery standards. Partner with senior leadership on strategic planning, budgeting, resource allocation and organisational design. Develop, coach and grow a team of project managers, implementation consultants and delivery specialists. Establish a culture focused … into long-term operational adoption and value realisation. Drive continuous improvements in implementation quality, efficiency and customer satisfaction. Commercial & Operational Management: Own departmental budgets, resource planning, utilisation, forecasting and commercial performance. Scope projects accurately, produce Statements of Work and maintain strong change control processes. Monitor project profitability, delivery margins ...