Customer Success Manager - Full Time
- Location
- United Kingdom
Lief is a B2B SaaS company transforming the children's homes and supported accommodation sector with innovative solutions that empower care workers daily. We are looking for a motivated Customer Success Manager to join our team full-time and lead customer satisfaction and retention efforts. This senior position combines hands … best practices What you'll need to bring to the table? 5+ years of experience in Customer Success or Account Management in a B2B SaaS environment Proven track record in customer satisfaction, onboarding, and account growth Exceptional written and verbal communication skills Analytical mindset with data-driven decision-making ability ...