26 to 50 of 97 Salesforce Service Cloud Jobs in the UK

future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Role Summary As a Salesforce Solution Architect , you will be the technical champion for our Salesforce ecosystem. You'll promote and govern IT principles, standards, and architecture & design frameworks while shaping Salesforce-centric digital transformation strategies across the enterprise. Main Duties/Responsibilities Champion Salesforce best practices and architecture, engaging with stakeholders and strategic partners to align platform capabilities and identify improvement opportunities across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. Build and maintain a forward-looking strategy for upcoming Salesforce platform releases … new cloud offerings (e.g., Salesforce AI, MuleSoft, Tableau), and emerging technologies. Provide architectural vision, guidance, and governance to Salesforce delivery teams across multiple projects and business units. Define and own Salesforce platform principles, standards, reusable design patterns, and development guidelines. Provide reference implementations for scalable and secure solutions. Collaborate closely with security and compliance teams to More ❯

Hybrid - Clearwater Court - RG1 8DB, Hybrid - Kemble Court - RG2 6AD Job title Salesforce DevOps Lead Ref 42059 Division Digital Location Hybrid - Clearwater Court - RG1 8DB, Hybrid - Kemble Court - RG2 6AD Contract type Permanent Full/Part-time Full-time Salary Competitive salary up to £75,000 per annum depending on experience. Job grade B Closing date 21/…/2025 We are seeking a highly skilled and experienced Salesforce DevOps Lead to join our growing Digital Transformation team at Thames Water. As the UK's largest water company, we are committed to fixing the problems of today and building resilience for tomorrow, using data and technology to drive innovation and deliver real impact. In this role, you … will be responsible for defining and implementing Salesforce DevOps best practices, leading CI/CD pipeline development, and improving the stability, scalability, and security of the Salesforce platform. This position requires deep expertise in Salesforce DevOps, CI/CD tools, environment management, and automation. You will collaborate with cross-functional teams to ensure seamless deployments, enhance developer More ❯

acting as the first line of contact with our customers Solution design - Own and lead designs, working with delivery and technical colleagues to transform client requirements into best practise Salesforce solutions Training - Lead training workshops Relationship management - Build trusted relationships with our customers from exec level to client teams and internal teams. Maintain frequent contact with your accounts to … Process improvement - Identify possible improvements to our Customer Success strategies and implement them internally Travel - A willingness to travel as and when required Senior Project Lead Technical Skills: Minimum: Salesforce Certified Admin 201 and one other 5+ years project management experience end to end, with strong organisation skills Degree educated or strong experience with Salesforce implementation environment Project … management knowledge: Agile project methodology experience The ability to define user stories and scope projects Functionality knowledge: Understanding of CPQ principles Understanding of Salesforce solution architecture principles and best practices Experience with 3rd party delivery partners and AppExchange vendors is a plus e.g. Conga, Apptus, etc. Nice to have Preferred - Sales Cloud, Service Cloud, Community Cloud More ❯

Senior Salesforce Consultant The Salesforce Functional Lead role involves leading client presentations, gathering requirements, and designing Salesforce solutions. Responsibilities include configuration, testing, training, and mentoring junior colleagues. Key skills required are 5+ years of Salesforce project delivery, experience in Sales and Service Cloud, excellent communication, and problem-solving. Key Responsibilities: Presenting - prepare client presentations … way of working' within teams to execute projects in an efficient and timely manner Solution design - Work with delivery and technical colleagues to transform client requirements into best practice Salesforce solutions Configuration - delivering complex configuration yourself and managing the delivery of solutions through less experienced members of your Project team Testing - Support unit testing, system testing, and acceptance testing … help grow future talent by coaching junior colleagues Growth - Support pre-sales team with identifying future opportunities Travel - A willingness to travel as and when required Technical Skills: Minimum : Salesforce Certified Admin 201, App Builder and one other 3+ years project delivery experience end to end, with strong organisation skills Degree educated or strong experience with Salesforce implementation More ❯

We often fill jobs before they're advertised, get an email as soon as we get a new job matching your search criteria. Are you a Salesforce CPQ expert looking for your next challenge? We're recruiting on behalf of our client, a leading Salesforce customer, who is seeking aSalesforce CPQ Specialistto join their team in London. This … is an exciting opportunity to work on-sitefour days a weekin their London office, collaborating with talented professionals and driving innovation with their Salesforce system. Why Join Them? Expand your expertise in CPQ and Revenue Cloud. Be part of a forward-thinking team that values initiative and problem-solving. Opportunities to shape the future of the company's Salesforce … take your career to the next level? Apply today to join this exciting opportunity where your skills will make a real impact! Responsibilities Key Responsibilities Lead best practices for Salesforce CPQ implementation and optimisation. Collaborate with stakeholders to understand business needs and configure solutions. Expand CPQ functionality into Revenue Cloud, ensuring seamless integration. Troubleshoot and resolve issues related More ❯

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Salesforce Architect Location: Northampton/Hybrid Duration: 31/12/2025 Rate:447GBP/Day(Inside IR35) Role Description: We are seeking a highly skilled and experienced Salesforce Architect … to lead the design and implementation of complex Salesforce solutions. As a Salesforce Architect, you will play a pivotal role in shaping our Salesforce platform strategy, ensuring it aligns with our business objectives and drives innovation. You will be responsible for designing scalable, secure, and efficient solutions that meet the evolving needs of our organization. Responsibilities: • Solution … Architecture & Design: o Develop and maintain a comprehensive Salesforce architecture roadmap, including data models, integrations, and customizations. o Design and implement scalable, robust, and secure Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.). o Create detailed technical design documents, architectural diagrams, and data flow diagrams. o More ❯

have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work … on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert business analyst skills who specializes in the Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a … process flow diagrams and user stories Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed Complete declarative configurations for Salesforce Revenue Cloud projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes Develop implementation estimates and plans for phases More ❯

and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot's Trust and Safety department within the Reporting and Optimisation team. This role will be pivotal in … extending and integrating our Salesforce platform as we complete our migration from Zendesk, ensuring it empowers our Trust and Safety department. The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link between … the Reporting and Optimisation team and the business-wide Salesforce team, which is responsible for the entire company's Salesforce ecosystem. What you'll be doing: Salesforce Development & Architecture (Long-Term Focus): Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the evolving operational needs More ❯

Location: Remote Client Industry: RetailContract Type/ContractStart Date: 01/09/2025 Role Overview We're seeking an experienced Salesforce Programme Manager to lead a critical transformation programme for a major retail client, migrating from Salesforce CPQ to Revenue Cloud Advanced (RCA). The client is already leveraging Sales and Service Cloud, and … platform. Key Responsibilities Own and manage the end-to-end CPQ to RCA transformation Define programme roadmap, scope, milestones, and risks Lead cross-functional teams and third-party vendors (Salesforce, SIs, etc.) Ensure seamless integration with existing Sales & Service Cloud setup Oversee governance, solution design, testing, and change management Align executive stakeholders across Sales, Finance, Ops, and … IT Drive adoption and ensure business readiness across all impacted teams Required Skills & Experience Proven experience leading Salesforce transformation programmes, ideally CPQ or Revenue Cloud Strong understanding of Quote-to-Cash processes, with deep Salesforce ecosystem knowledge Familiarity with Sales and Service Cloud and how RCA integrates with them Excellent stakeholder and vendor management skills More ❯

Salesforce Solution Designer Permanent London - Hybrid Salary - Negotiable We're looking for an experienced Solution Designer to lead the design and architecture of scalable solutions across Sales Cloud, Service Cloud, and Marketing Cloud. In this role, you'll collaborate with stakeholders and development teams to turn business requirements into efficient, well-integrated Salesforce solutions. Responsibilities … Design end-to-end Salesforce solutions, ensuring alignment with best practices and business needs Lead solution architecture across Salesforce platforms and third-party integrations (e.g., MuleSoft) Translate complex business processes into scalable, secure technical designs Create architecture documentation, data models, and integration flows Provide technical guidance to developers and ensure design consistency What We're Looking For: 10+ … years of Salesforce experience, including deep expertise in Sales, Service, and Marketing Cloud Strong understanding of Salesforce data models, automation tools (Flows), and integration patterns Experience with integration platforms such as MuleSoft, Boomi, or Informatica Proven track record designing enterprise-scale Salesforce solutions Excellent communication and stakeholder management skills Salesforce certifications are a strong More ❯

Salesforce Consultant – Agentforce & AI Location: Hybrid, (London) – 1–2 days onsite Duration: 3-4 months (possible extension) Client : Media Lead the rollout of Agentforce for Service and Einstein AI features (Next Best Action, case summarisation, knowledge article generation, reply recommendations). Collaborate with internal Salesforce, Contact Centre, and Operations teams to identify and prioritise AI use cases. … Hands-on configuration of Service Cloud , Flows , Omni-Channel , Case Management , and Knowledge . Shape prompt strategies, behaviour guardrails, and drive AI-enabled service improvements. Deliver demos/playbacks to showcase outcomes to stakeholders. Must have proven experience with Salesforce Service Cloud and Salesforce AI implementations (Agentforce/Einstein). Certifications (Admin, Advanced … Admin, AI Associate, App Builder) and AI-focused Salesforce delivery experience preferred. More ❯

Salesforce Consultant – Agentforce & AI Location: Hybrid, (London) – 1–2 days onsite Duration: 3-4 months (possible extension) Client : Media Lead the rollout of Agentforce for Service and Einstein AI features (Next Best Action, case summarisation, knowledge article generation, reply recommendations). Collaborate with internal Salesforce, Contact Centre, and Operations teams to identify and prioritise AI use cases. … Hands-on configuration of Service Cloud , Flows , Omni-Channel , Case Management , and Knowledge . Shape prompt strategies, behaviour guardrails, and drive AI-enabled service improvements. Deliver demos/playbacks to showcase outcomes to stakeholders. Must have proven experience with Salesforce Service Cloud and Salesforce AI implementations (Agentforce/Einstein). Certifications (Admin, Advanced … Admin, AI Associate, App Builder) and AI-focused Salesforce delivery experience preferred. More ❯

Role: Salesforce Project Manager Rate: £450.00 P/D (Outside IR35) Location: Hybrid (2 Days a Week in London) Length: 6 Months Initial Start Date: September 2025 TechOhana is a specialist Salesforce recruitment partner working exclusively with a key consultancy on a multi-phase digital transformation. They are looking for a contract Salesforce Project Manager to lead … the implementation. This role sits at the heart of delivery — driving coordination, governance, and stakeholder engagement across business and technical teams to ensure success across a complex, enterprise-scale Salesforce programme. Key Responsibilities: Oversee end-to-end delivery of a Salesforce implementation across multiple business functions Build and maintain detailed project plans, timelines, and deliverables Lead cross-functional … teams including Salesforce consultants, developers, analysts, and testers Act as the main point of contact for stakeholders and external vendors Identify and manage risks, dependencies, and resource constraints Support change management and end-user readiness activities Ensure quality control and testing oversight throughout the delivery cycle Provide regular reporting and updates to senior stakeholders Manage budget tracking and vendor More ❯

Role: Salesforce Project Manager Rate: £450.00 P/D (Outside IR35) Location: Hybrid (2 Days a Week in London) Length: 6 Months Initial Start Date: September 2025 TechOhana is a specialist Salesforce recruitment partner working exclusively with a key consultancy on a multi-phase digital transformation. They are looking for a contract Salesforce Project Manager to lead … the implementation. This role sits at the heart of delivery — driving coordination, governance, and stakeholder engagement across business and technical teams to ensure success across a complex, enterprise-scale Salesforce programme. Key Responsibilities: Oversee end-to-end delivery of a Salesforce implementation across multiple business functions Build and maintain detailed project plans, timelines, and deliverables Lead cross-functional … teams including Salesforce consultants, developers, analysts, and testers Act as the main point of contact for stakeholders and external vendors Identify and manage risks, dependencies, and resource constraints Support change management and end-user readiness activities Ensure quality control and testing oversight throughout the delivery cycle Provide regular reporting and updates to senior stakeholders Manage budget tracking and vendor More ❯

Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom More ❯

Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom More ❯

our community that recognizes achievements, promotes from within, and receive meaningful benefits which focus on your physical, mental and financial well-being. Job Description: We are seeking an experienced Salesforce Administrator to join our team. The ideal candidate will be responsible for the configuration, maintenance, and optimization of our Salesforce platform, ensuring its alignment with business objectives and … providing critical support to our operational and business development teams. A background in Private Equity or alternate investment is highly desirable. Primary Responsibilities Will Include: Customize and configure Salesforce to meet the specific needs of our financial operations. Develop and implement custom objects, fields, workflows, and flows using Flow Builder. Own and responsible for the roadmap of enhancements for … the Salesforce platform in combination with the various product owners. Working closely with the architecture team to ensure best practice and design principles for Salesforce. Manage the use of Lightning web components within the Salesforce instance. Data Management: Ensure data integrity and accuracy within the Salesforce platform. Manage data imports, exports, and data cleansing activities. User Support More ❯

About the role Are you an experienced, solutions-oriented Salesforce Consultant with experience implementing Salesforce functionality? Do you thrive off creating tailored solutions for clients which deliver tangible results for their businesses? We have an exciting new role within our award-winning Salesforce Consultancy, Cloud Orca, that could be your perfect fit. Day to day you … development team, developing an understanding your clients' needs and project managing bespoke implementations that increase their efficiency, productivity and profitability. You'll be responsible for; Participating in sessions with Salesforce customers and other team members to understand business requirements and business processes analysis Documenting detailed business, functional & technical requirements Configuring and customising Salesforce Sales and Service applications … Managing vendors, liaising with the technical team, reporting to senior managers and working with end users to ensure a smooth transition Configuring Salesforce and related third party applications Working with our in-house developers to deliver custom integrations By joining us you will be joining a fast-growing team with an impressive client roster, in an environment where your More ❯

Career Opportunities: Graduate Software Developer (10163) Requisition ID 10163 -Posted - Years of Experience (1) - Technology - Where (1) - Job Arlanis Reply is the Reply Group company specializing in Salesforce implementations. Our experience extends not just to the delivery of a single instance of Core Salesforce, but to complex environments which span the entire Salesforce Sprintstack (Sales Cloud, Service Cloud, Experience Cloud, Pardot, Marketing Cloud, Commerce, TAB CRM and Mulesoft). Our proposition is much more than that of just a systems integrator. The implementation and design of elegant systems should be considered a minimum standard. We like to think we offer value over and above, working help define strategies that will deliver … of Java with additional understanding ofPython and other coding languages being a strong asset Advanced knowledge using Relational Databases and SQL Interest in Software integration as well as in cloud-based solutions You've got a flexible attitude regarding local and international travelling as well as working across different projects Reply is an Equal Opportunities Employer and committed to More ❯

the Role What you'll bring to the team: The ideal candidate will have extensive experience in designing and implementing solutions, including large, multi-technology, multi-vendor solutions, customer service solutions (Salesforce Service Cloud preferred), sales management platforms (Salesforce Sales Cloud preferred), and contact center platforms (Amazon Connect preferred). You should have experience More ❯

technology landscape. What you'll bring to the team: The ideal candidate will have extensive experience in designing and implementing solutions, including large, multi-technology, multi-vendor solutions, customer service solutions (Salesforce Service Cloud preferred), sales management platforms (Salesforce Sales Cloud preferred), and contact center platforms (Amazon Connect preferred). You should have experience More ❯

Job Title: Salesforce Consultant Location: Hybrid (Glasgow) Employment Type: Contract Rate: £550 per day Start Date: ASAP Mason Frank is working with an exciting Salesforce end-user on an Experience Cloud implementation project. They're seeking an experienced Salesforce Consultant to join on a 6-month contract. This hybrid role involves remote work with some on … site collaboration in Glasgow. Responsibilities: Design and deliver scalable Salesforce solutions Support the delivery of Experience Cloud portals Lead workshops and advise on best practices Integrate with Sales Cloud, Service Cloud, and external systems Provide documentation and training Requirements: Proven Salesforce Consultant experience Experience Cloud implementation expertise Strong configuration skills (flows, process builder More ❯

Job Title: Salesforce Consultant Location: Hybrid (Glasgow) Employment Type: Contract Rate: £550 per day Start Date: ASAP Mason Frank is working with an exciting Salesforce end-user on an Experience Cloud implementation project. They're seeking an experienced Salesforce Consultant to join on a 6-month contract. This hybrid role involves remote work with some on … site collaboration in Glasgow. Responsibilities: Design and deliver scalable Salesforce solutions Support the delivery of Experience Cloud portals Lead workshops and advise on best practices Integrate with Sales Cloud, Service Cloud, and external systems Provide documentation and training Requirements: Proven Salesforce Consultant experience Experience Cloud implementation expertise Strong configuration skills (flows, process builder More ❯

days ago Be among the first 25 applicants We're looking for an experienced Solution Designer to lead the design and architecture of scalable solutions across Sales Cloud, Service Cloud, and Marketing Cloud. In this role, you'll collaborate with stakeholders and development teams to turn business requirements into efficient, well-integrated Salesforce solutions. Responsibilities: Design … end-to-end Salesforce solutions, ensuring alignment with best practices and business needs Lead solution architecture across Salesforce platforms and third-party integrations (e.g., MuleSoft) Translate complex business processes into scalable, secure technical designs Create architecture documentation, data models, and integration flows Provide technical guidance to developers and ensure design consistency What Were Looking For: 10+ years of … Salesforce experience, including deep expertise in Sales, Service, and Marketing Cloud Strong understanding of Salesforce data models, automation tools (Flows), and integration patterns Experience with integration platforms such as MuleSoft, Boomi, or Informatica Excellent communication and stakeholder management skills Salesforce certifications are a strong plus Ideally you'll also have: Experience working within a heavily More ❯

Role: Salesforce Business Analyst Rate: £600.00 P/D (Outside IR35) Location: Hybrid (1 Day a week in Manchester) Length: 5 Months Initial TechOhana are working with a well-established retail brand currently scaling their Salesforce platform as part of a multi-phase transformation programme. They’re looking for a contract Salesforce Business Analyst to join for … phase of delivery, helping bridge the gap between technical teams and business goals in a fast-paced retail environment. Key responsibilities: Work with stakeholders to capture, refine, and prioritise Salesforce requirements across Sales and Service Cloud Translate complex retail processes into actionable user stories and functional documentation Facilitate workshops, gather insights, and validate solutions with end-users … and technical teams Support backlog grooming, sprint planning, and testing cycles as part of a cross-functional agile team Ensure alignment between business outcomes and Salesforce capability through strong BA fundamentals Required Experience/Skills: 4+ years experience as a Salesforce Business Analyst on large-scale projects Background working in the retail sector or other B2C-facing environments More ❯