Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
design & implementation of a Workforce plan, helping to identify demand and monitoring recruitment (supply) against the demand and within budget. You will support with the design of Performance Dashboards, Scorecards and Data Visualisations that help people better understand the work of teams. You will also ensure compliance with relevant policies e.g. on compulsory training, accommodating accessibility, health and safety improvements More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
design & implementation of a Workforce plan, helping to identify demand and monitoring recruitment (supply) against the demand and within budget. You will support with the design of Performance Dashboards, Scorecards and Data Visualisations that help people better understand the work of teams. You will also ensure compliance with relevant policies e.g. on compulsory training, accommodating accessibility, health and safety improvements More ❯
and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an More ❯
cost efficiencies Contract performance data and information Manage, measure and deliver contract specific MI and reporting data for the client organisation Delivery of supplier performance monitored through the balance scorecards Manage supply chain to deliver service excellence and account profitability. Manage contract specific KPIs ensuring adherence and quality management. Ensure and improve the delivery of service excellence across the portfolio More ❯
the repair network as required. To develop existing KPI reporting from ASC’s To ensure ASC’s perform against contracts and agreed KPI’s Understand and react to Service scorecard results. Be pro-active and look for opportunities to improve. To Identify and bring new ASC’s on line as required by the business. To act as a single point More ❯
Director of Customer Care, you will: Lead, motivate, and develop a high-performing team of c.3000 people in multi-site locations, fostering operational excellence Drive delivery of a balanced scorecard across efficiency, service, revenue, and compliance metrics. Oversee first-line operations across all channels (voice, chat, social media, complaints), markets, and segments, ensuring continuous optimisation. Manage senior relationships with third More ❯
to multiple in-country or regional hubs, with a strong understanding of HR and legal requirements that impact sales planning Strong analytical skills with hands-on experience building dashboards, scorecards, complex models, and interpreting SaaS sales performance metrics Proven ability to design quotas and manage territories involving large, complex data sets Skilled at communicating clear, actionable recommendations to executive teams More ❯
Translate employee feedback into actionable insights and influence global program improvements. Facilitate training, team interventions, and learning opportunities across the region. Design and maintain a regional talent and engagement scorecard to track adoption, outcomes, and continuous improvement of TED programs. Stay current on research and trends in organizational health, culture, inclusion, and leadership, bringing recommendations back to the team. Qualifications More ❯
Cross-functional Collaboration: Work closely with sales, marketing, and customer success teams to align strategies and streamline processes. Performance Metrics & KPIs: Define, track, and report KPIs. Build dashboards and scorecards to monitor targets. Operational Strategy & Efficiency: Identify and implement process improvements to optimize sales cycles and productivity. Training & Support: Provide training on best practices, tools, and processes. Act as a More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Adam Appointments Ltd
procedures and identify risks or poor outcomes. Using management information and operational tools to tailor monitoring activity and strengthen governance. Keeping current with sector developments, internal procedures, and regulatory scorecard updates. What We’re Looking For Solid experience in IT oversight, ideally within financial services. Background in quality assurance, with strong working knowledge of CONC, TCF, and GDPR. Understanding of More ❯
weekly status updates, performance metrics, and insight reports. Collaborative Coordination Work closely with internal teams—sourcing, TA ops, HR—to ensure process flow. Assist in creating job descriptions, interview scorecards, and recruitment strategies. Must-Have Skills & Experience 4+ years in recruitment or account management, preferably combined. Strong client-facing experience with excellent communication and negotiation skills. Proven track record of More ❯
and are tired of delivering £30M a year making a significant income for your employer but getting just a £10,000 end of year discretionary bonus as your balanced scorecard was only X. You may today work for an asset finance lease brokerage but your salary is low and your employer seems too greedy in terms of the % of what More ❯
decks, webinars, sales conversations, and customer-facing content. Sales & Enablement Strategy Create standardized, scalable enablement assets including decks, one-pagers, case studies, and objection-handling guides. Implement internal certification scorecards and support onboarding and ramp-up programs to reduce time-to-productivity for Sales. Collaborate with Sales Enablement and SDR teams to ensure materials are adopted and consistently used. Competitive More ❯
recruitment strategies for quick wins and long-term improvements. Track, analyze, and report on recruiting metrics including funnel health, conversion rates, time-to-hire, and source performance. Own GTM scorecard usage and help hiring teams calibrate effectively. Tools: Ashby, LinkedIn Recruiter, Notion, Slack Requirements 6+ years experience in full-cycle recruitmen t, including at least 2 years in-house at More ❯
diversity, in-country value and have experience developing category strategies to incorporate same. • Develop mechanisms and metrics to track supplier performance related to delivery, quality, and cost. • Create supplier scorecards to measure and track supplier performance. • Lead business reviews to discuss best practices and issues and to ultimately improve supplier performance and strengthen business partnerships. • Innovate within the procurement space More ❯
scale hiring without compromising quality -- from Ashby workflows and funnel metrics to enablement materials and referral engines. You'll design structured hiring processes that raise the bar across interviews, scorecards, and candidate evaluation. You'll grow the talent team as we scale, hiring and leading additional recruiters. You'll also lay the foundations of onboarding and early PeopleOps -- working across More ❯
each role and team context Lead kick-offs, driving clarity and extracting the right level of thinking upfront Support managers in designing and running structured interview processes, incorporating challenges, scorecards and rubrics Own candidate communication with empathy, warmth, clarity and precision Track, report and analyse hiring metrics to inform improvements Drive operational improvements across Ashby, our ATS, documentation and interview More ❯
Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory More ❯
Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
Keep accurate records of all site information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead IT Support Technician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud support • Experience working with More ❯
and support. Monitor the health of customer accounts, identify risks, and implement strategies to mitigate them. Develop and execute account plans to drive customer success and growth. Customer Success Scorecard Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBR's Participate and More ❯
attract top 1% talent globally. Stakeholder Partnership : Collaborate with hiring managers, GMs, and co-founders to align on hiring plans and role definition. Process Excellence : Optimize our recruitment operations, scorecards, outreach messaging, and candidate experience. Market Intelligence : Act as a talent market expert—know who to poach, from where, and how to land them. Brand & Candidate Experience : Ensure every candidate More ❯
attract top 1% talent globally. Stakeholder Partnership : Collaborate with hiring managers, GMs, and co-founders to align on hiring plans and role definition. Process Excellence : Optimize our recruitment operations, scorecards, outreach messaging, and candidate experience. Market Intelligence : Act as a talent market expert—know who to poach, from where, and how to land them. Brand & Candidate Experience : Ensure every candidate More ❯
Scorecard Modeller (Python) – Lending Business £80,000 London/Leeds We are seeking an experienced Scorecard Modeller with strong proficiency in Python to join a reputable lending institution. This role offers an excellent opportunity to contribute to the development and maintenance of credit risk scorecards that underpin lending decisions and risk management strategies. Key Responsibilities: Develop, implement, and maintain credit … risk scorecards, applying advanced statistical and machine learning techniques. Utilize Python for data extraction, feature engineering, model development, validation, and ongoing monitoring. Collaborate with risk management, analytics, and IT teams to ensure model robustness, compliance with regulatory standards, and effective integration into production systems. Ensure adherence to best practices in model governance, validation, and documentation. Communicate technical findings and model … insights clearly and effectively to both technical and non-technical stakeholders. Candidate Profile: Demonstrable experience in credit risk modelling or scorecard development, preferably within the lending or financial services sectors. Advanced skills in Python programming, with experience handling large datasets and applying statistical modelling techniques. Comprehensive understanding of credit risk concepts, scorecard methodology, and relevant regulatory frameworks. Experience in model More ❯
Scorecard Modeller (Python) – Lending Business £80,000 London/Leeds We are seeking an experienced Scorecard Modeller with strong proficiency in Python to join a reputable lending institution. This role offers an excellent opportunity to contribute to the development and maintenance of credit risk scorecards that underpin lending decisions and risk management strategies. Key Responsibilities: Develop, implement, and maintain credit … risk scorecards, applying advanced statistical and machine learning techniques. Utilize Python for data extraction, feature engineering, model development, validation, and ongoing monitoring. Collaborate with risk management, analytics, and IT teams to ensure model robustness, compliance with regulatory standards, and effective integration into production systems. Ensure adherence to best practices in model governance, validation, and documentation. Communicate technical findings and model … insights clearly and effectively to both technical and non-technical stakeholders. Candidate Profile: Demonstrable experience in credit risk modelling or scorecard development, preferably within the lending or financial services sectors. Advanced skills in Python programming, with experience handling large datasets and applying statistical modelling techniques. Comprehensive understanding of credit risk concepts, scorecard methodology, and relevant regulatory frameworks. Experience in model More ❯
credit metrics, cohort performance, and early warning indicators to identify emerging risks and opportunities. Recommend tactical or strategic changes to mitigate loss rates and drive portfolio profitability. Refine Underwriting Scorecards: Collaborate with Data Science teams to design, test, and deploy new scorecards and scorecard-driven strategies in our automated credit systems. Leverage Alternative Data: Analyse structured and unstructured data from … Who you are Analytically Exceptional: You have a strong academic foundation, ideally with a degree in Mathematics, Statistics or Data Science. You bring know-how of credit risk analytics, scorecard development, and data-driven strategy design. Technically Proficient: You have strong hands-on coding skills in SQL and Python, and knowledge of advanced data science tools and libraries. You're More ❯