1 to 25 of 44 Service Catalogue Jobs in the UK

Service Catalogue Delivery Manager - Service Catalogue and Integration Management - Must have Active SC Clearance A leading global information and communication technology company are seeking an experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management. This is an initial 6-month contract position based in Basingstoke … essential Level 3 and Level 4 Technical Engineering , a technical Helpdesk , and Logistics Support , including Obsolescence and Asset Availability Management . You will play a key role in service management for the wider user community. What You'll Be Doing Overseeing Service Delivery Management to ensure seamless operations. Building and maintaining strong customer relationships in a … enforcing security processes and procedures to maintain operational integrity. What We're Looking For SC Clearance A proven track record in Service Delivery Management Service Catalogue and Integration Management experience Experience in customer management and relationship-building. Strong knowledge of technical environments and service delivery. Ability to drive commercial governance and ensure compliance More ❯

Service Delivery Manager - Service Catalogue and Integration Management - Must have Actice SC Clearance Are you a driven and experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military … essential Level 3 and Level 4 Technical Engineering , a technical Helpdesk , and Logistics Support , including Obsolescence and Asset Availability Management . You will play a key role in service management for the wider user community. What You'll Be Doing: Overseeing Service Delivery Management to ensure seamless operations. Building and maintaining strong customer relationships in a … procedures to maintain operational integrity. What We're Looking For: Must be SC Cleared A proven track record in Service Delivery Management MUST HAVE Service Catalogue and Integration Management experience ITSM expertise Must be from a Defence or Military background Experience in customer management and relationship-building. Strong knowledge of technical environments and service More ❯

Service Delivery Manager - Service Catalogue and Integration Management - Must have Active SC Clearance Are you a driven and experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military … essential Level 3 and Level 4 Technical Engineering , a technical Helpdesk , and Logistics Support , including Obsolescence and Asset Availability Management . You will play a key role in service management for the wider user community. What You'll Be Doing: Overseeing Service Delivery Management to ensure seamless operations. Building and maintaining strong customer relationships in a … procedures to maintain operational integrity. What We're Looking For: Must be SC Cleared A proven track record in Service Delivery Management MUST HAVE Service Catalogue and Integration Management experience ITSM expertise Must be from a Defence or Military background Experience in customer management and relationship-building. Strong knowledge of technical environments and service More ❯

Service Support Architect - HM Courts and Tribunals Service - G7 The national salary is £56,532 - £64,048, London salary is £61,201 - £69,338 Published on Full-time (Permanent) The national salary is £56,532 - £64,048, London salary is £61,201 - £69,338 Published on 26 June 2025 Deadline 7 July 2025 Location East Midlands … East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary This is a Nationally based role HM Courts and Tribunals Service Pay Band : Grade 7 Job Title: Service Support Architect Location: London/National Successful applicants will be expected to be office based 3 days per week in … we will then determine if you will be paid an additional allowance, on top of your basic salary. This role is within the IT Operations Family, is a Service Transition Manager role at Lead Service Transition Manager level, but carries the title Service Support Architect within DTS. Reserve List: HMCTS run a Reserve List More ❯

conducted in safe and secure manner among employees, third parties and other industry partners.This assignment will work alongside the programme team to facilitate, review and enhance the current service design and operational aspects of the service, including the smooth transition of services into live.As an IT Service Designer, you will be responsible for designing … ensure they meet the needs of our clients and align with business objectives. You will work closely with stakeholders, including clients, IT teams, and business leaders, to create service designs that are efficient, scalable, user-friendly and fit for purpose. Responsibilities Service Design: Develop and document detailed service designs, including service blueprints … purpose support model Service Acceptance Criteria: Facilitate the SAC delivery, including budget. Create and publish service artefacts (Service Definition, SLA, Service Catalogue). Stakeholders: Chair meetings and provide progress updates to stakeholders. Artefacts/Documentation: Create and manage key artefacts and processes, SDP's, Resource Models & ELS SKILLS Must have Bachelor More ❯

what it takes to help us make a difference? This could be the perfect time for you to join us in our Digital Department as a Head of Service Management. Reporting directly to the Chief Technology Officer (CTO) and serving as a key member of the Digital Policing Senior Management team, the Head of Service Management … operational and delivery metrics, and the timely fulfilment of customer commitments to the highest quality standards. What you'll do Structure all Digital services within a Service Catalogue defining ownership, accountability, service users, technical components, commercial elements, and SLAs, supported by service recovery and disaster recovery plans. Develop and implement IT service … education or equivalent experience, strong understanding of ITIL and other service/quality management frameworks, knowledge of digital transformation techniques, and proven experience in service catalogue management. You will have demonstrable experience in influencing and stakeholder management, the ability to persuade effectively at various organisational levels, a good understanding of IT service delivery More ❯

Save the Children International has an exciting opportunity for the Global Service Delivery Manager to join our global team. Job Title: Global Service Delivery Manager Team: Technology Services Reports To: Head of Service Automation and Tooling Contract Length: Permanent Location: Any approved Save the Children International office location. Time Zone: Europe, WCA, ESA, MENAEE … of employment. International Travel Requirements: Up to 10% People Management Responsibility: No Team purpose: The purpose of the team is to ensure effective, high-quality, and efficient technology service delivery that aligns with organisational goals. This includes developing strategic visions, monitoring performance, liaising with stakeholders, managing risks, and maintaining service documentation. Role purpose: The purpose of … this role is to ensure efficient and high-quality technology service delivery that aligns with organisational goals, by developing strategic plans, monitoring performance, managing risks, maintaining service documentation, supporting stakeholder communication, and handling escalated incidents. Principal Accountabilities: Develop and execute strategic plans for technology service delivery, ensuring alignment with organisational goals and driving continuous More ❯

the configuration, optimisation, and administration of the ITSM/Case Management tool, ensuring they are up to date, secure, and tailored to meet the organisations ever-evolving needs. • Service Design - Scope requirements, implement and enforce best practices aligned with ITIL framework to create new service areas, and configure workflows and automation rules for process efficiencies. • Incident … and Problem Management - Implement and monitor robust incident and problem management practices, ensuring our teams have an effective response to cyber security issues, and minimising service disruptions. • Change Management - Coordinate change management processes to manage risks associated with updates and modifications, enhancing the security posture and compliance. • Process Improvement - Identify opportunities for process enhancement within the ITSM tool … to the ITIL framework, applying best practices to boost operational efficiency, service quality, and end-user satisfaction and also conduct regular assessments for optimisation. • Service Catalogue & Asset Management - Maintain and update the service catalogue and asset inventory, ensuring alignment with cyber security requirements and business priorities. • Audit - continuous audit of processes, user More ❯

units that drive internal and external value. The project will be executed in step with a carefully choreographed schedule of activities - including but not limited to: Service Catalogue Definition: Drawing upon your commercial acumen and robust grasp of core business fundamentals - support commercial product leads in the productization of existing Group services delivered. Function as a leading … product cost base at depths not previously explored is essential. Commercial Pricing Model Development: Deploy technical financial modelling skills to formulate pricing models - blending together relevant service catalogue components, formulated cost base, and appreciation of cost behaviours. Pricing models must be compatible with open market pricing dynamics, OPCO service demand, and transfer pricing principles - whilst … operationalised with outcomes tested and approved across a broad stakeholder base: customer, commercial, finance, tax. Benchmark Analysis: Collaborate with commercial teams to identify real market alternatives to new service lines, gaining insight into competitors' offerings-scope, pricing, quality, and terms. Benchmarking is central to shaping our product strategy around scope, quality, and efficiency. Critical Financial Tooling: Leave a More ❯

IT Service Continuity Lead Salary : Outside IR35: Competitive Day Rate + Home Based. Location : Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a … competitive day rate and the flexibility of home-based work. You will play a crucial role in developing, implementing, and refining their IT Service Continuity processes, plans, and strategies. This will ensure that critical IT services, applications, and systems remain operational or can be quickly restored in the event of a disruption, thus minimising business impact and downtime. … on planning efforts, and creating comprehensive documentation. Design and implement a framework to ensure IT systems incorporate redundancy, failover mechanisms, and load balancing Use the Tech Service Catalogue to identify and assess IT services critical to business operations Prioritise IT services based on their business criticality Design and execute a framework for ongoing service continuity More ❯

IT Service Continuity Lead Salary: Outside IR35: Competitive Day Rate + Home Based. Location: Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a … competitive day rate and the flexibility of home-based work. You will play a crucial role in developing, implementing, and refining their IT Service Continuity processes, plans, and strategies. This will ensure that critical IT services, applications, and systems remain operational or can be quickly restored in the event of a disruption, thus minimising business impact and downtime. … on planning efforts, and creating comprehensive documentation. Design and implement a framework to ensure IT systems incorporate redundancy, failover mechanisms, and load balancing Use the Tech Service Catalogue to identify and assess IT services critical to business operations Prioritise IT services based on their business criticality Design and execute a framework for ongoing service continuity More ❯

Southend Hospitals. Main duties of the job Fully understand and advocate the use of ITIL principles such as Change Management, Incident Management, Demand Management, Problem Management Service Catalogue Management and Service Level Agreement Management in accordance to the local policies and procedures. A good understanding of reporting in SCCM and SQL. Application, Hardware and Operating … System investigation testing. Identify impact of service issues to Trust operations and react accordingly. Following the escalation process/policy outlined by Management. Supporting the Trusts end user equipment which includes but is not limited to desktop equipment, printers, scanners, mobile devices. Some of these devices are used by clinicians and therefore require a fast response/fix … similar role Desirable NHS experience within a similar role Qualifications Essential Comptia + or equivalent Full clean UK driving licence with access to own transport Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

Finance Technology Service Manager page is loaded Finance Technology Service Manager Apply remote type Hybrid locations GBR-Berkshire-Slough GBR-London-London NLD-North Brabant-Veghel GBR-Greater London-London time type Full time posted on Posted 3 Days Ago time left to apply End Date: July 29, 2025 (10 days left to apply) job requisition … capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. The Service Management & Operations team's ambition is to be the face of operational excellence, user experience, and business alignment, driving trust and proactive services for Finance. This role focuses on … the systems supporting Finance run smoothly, are continually improved, and deliver great user experiences. You will operate at the intersection of DT, vendors, and the business, driving proactive service delivery and problem-solving for all of FinTech. You will serve as the coordinator and point of contact for service issues and escalations. This role is crucial More ❯

Finance Technology Service Manager page is loaded Finance Technology Service Manager Apply remote type Hybrid locations GBR-Berkshire-Slough GBR-London-London NLD-North Brabant-Veghel GBR-Greater London-London time type Full time posted on Posted 3 Days Ago time left to apply End Date: July 29, 2025 (10 days left to apply) job requisition … capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. The Service Management & Operations team's ambition is to be the face of operational excellence, user experience, and business alignment, driving trust and proactive services for Finance. This role focuses on … the systems supporting Finance run smoothly, are continually improved, and deliver great user experiences. You will operate at the intersection of DT, vendors, and the business, driving proactive service delivery and problem-solving for all of FinTech. You will serve as the coordinator and point of contact for service issues and escalations. This role is crucial More ❯

digital infrastructure that underpins the essential services of the Office of the Police, Fire and Crime Commissioner (OPFCC), North Yorkshire Police (NYP), and North Yorkshire Fire and Rescue Service (NYFRS). This is more than just a support role-it's an opportunity to be part of a forward-thinking, multi-agency ICT service that's … committed to innovation, collaboration, and public service excellence. Key responsibilities: Delivering high-quality server, storage and cloud platform implementations and support to end users, key stakeholders and project delivery teams, across the organisations. Build, configure, and maintain ICT hardware and virtual hardware to meet operational … needs. Respond to service desk calls and requests with professionalism and efficiency. Support the delivery of ICT services in line with performance targets and service catalogue commitments. Contribute to project work and commissioned tasks, including occasional fieldwork and out-of-hours support. Collaborate with colleagues across ICT to ensure a seamless, "one service More ❯

requirements and translate them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client More ❯

requirements and translate them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client More ❯

requirements and translate them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client More ❯

capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. The Service Management & Operations team's ambition is to be the face of operational excellence, user experience, and business alignment, driving trust and proactive services for Finance. This role focuses on … the systems supporting Finance run smoothly, are continually improved, and deliver great user experiences. You will operate at the intersection of DT, vendors, and the business, driving proactive service delivery and problem-solving for all of FinTech. You will serve as the coordinator and point of contact for service issues and escalations. This role is crucial … for managing expectations with vendors and internal Digital Transformation, while maintaining a user-centric focus in all service management processes. What will be your key responsibilities? Prioritize and solve service improvements, changes, and escalations. Translate technical concepts and ITIL processes into actionable service outcomes. Track and improve service metrics. Contribute to the More ❯

capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. The Service Management & Operations team's ambition is to be the face of operational excellence, user experience, and business alignment, driving trust and proactive services for Finance. This role focuses on … the systems supporting Finance run smoothly, are continually improved, and deliver great user experiences. You will operate at the intersection of DT, vendors, and the business, driving proactive service delivery and problem-solving for all of FinTech. You will serve as the coordinator and point of contact for service issues and escalations. This role is crucial … for managing expectations with vendors and internal Digital Transformation, while maintaining a user-centric focus in all service management processes. What will be your key responsibilities? Prioritize and solve service improvements, changes, and escalations. Translate technical concepts and ITIL processes into actionable service outcomes. Track and improve service metrics. Contribute to the More ❯

capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. The Service Management & Operations team's ambition is to be the face of operational excellence, user experience, and business alignment, driving trust and proactive services for Finance. This role focuses on … the systems supporting Finance run smoothly, are continually improved, and deliver great user experiences. You will operate at the intersection of DT, vendors, and the business, driving proactive service delivery and problem-solving for all of FinTech. You will serve as the coordinator and point of contact for service issues and escalations. This role is crucial … for managing expectations with vendors and internal Digital Transformation, while maintaining a user-centric focus in all service management processes. What will be your key responsibilities? Prioritize and solve service improvements, changes, and escalations. Translate technical concepts and ITIL processes into actionable service outcomes. Track and improve service metrics. Contribute to the More ❯

delivery and cybersecurity Build and configure workflows, automations, APIs, and integrations Drive process improvements and efficiency gains across teams Lead platform audits, asset management, service catalogue updates Support training, documentation, and knowledge-sharing culture What you'll bring as the D365 Power Platform Lead: 5+ years of team leadership/management experience Hands-on experience … business solutions Knowledge of security principles and compliance best practices Skilled in platform governance, auditing, and performance monitoring Experience using tools like Azure DevOps, system monitoring toolsets, and service desk software This is your chance to make a meaningful impact - leading a team, shaping the future of our technology services, and helping the business grow through smarter use More ❯

Develop and maintain the Azure Cloud Product & Patterns Roadmap. Define, implement, and deploy products and patterns across all phases of the Product Development Life Cycle (PDLC). Establish service catalog and provision cloud products within the framework. Build standardized templates and scripts for Infrastructure as Code (IaC) and CI/CD orchestration. Create demos/prototypes to facilitate More ❯

to detect, investigate and respond to threats Develop and establish processes, governance and ways of working to enable the delivery of our target operating model and service catalogue Support research activities to continually maintain the edge in cybersecurity practises Work with Engineers & Threat Hunters to analyse data from dashboards to effectively chart strategy and continuous improvement. Actively More ❯

Mandatory skills: - Have a proven track record of Service Delivery Management - Customer management and relationship management in a customer environment - Reporting internally and externally - Commercial governance, Contract adherence and management and Legal Regulatory requirements - Technical direction and understanding of customer topology and service - Security Processes and Procedures Due to the nature and urgency of this post More ❯