Temporary Tech Support Specialist
- Hiring Organisation
- Office Angels
- Location
- London, South East, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £17.00 per hour
scenarios and utilizing structured troubleshooting guides. Technical Ticket Writing: Document findings and next steps clearly and accurately, following internal guidelines. Build Trust: Maintain strong communication with customers, especially in handling escalated issues. Manage Complaints: Approach challenging conversations with care, striving for effective resolutions. Prioritize Tickets: Balance efficiency with accuracy while … Experience: Has experience within tech specialist role within customer support, ideally in education or tech-enabled environments. You need to be tech savy :) Client Communication: Strong background in building trust and managing expectations effectively. Written Communication Skills: Fluent in Plain English, with the ability to explain complex topics clearly. ...