Senior Technical Support Analyst
- Location
- Billericay, England, United Kingdom
broad technical environment spanning Microsoft 365, cloud services, endpoint management, automation and security. Ongoing opportunities to expand your technical expertise and develop new skills and certifications. A supportive team environment where knowledge sharing, continuous improvement and collaboration are genuinely encouraged. What We’re Looking For Proven experience operating … service efficiency and reduce manual workload. A proactive and solutions‐focused mindset, with the ability to investigate root causes and drive continuous improvement. Strong communication skills with experience engaging technical and non‐technical stakeholders at all levels of an organisation. Knowledge of ITIL or other IT Service Management frameworks ...