Service Desk Co-ordinator
- Hiring Organisation
- IN2-AV Recruitment
- Location
- London, Chaucer, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £40000/annum +Generous Benefits
clients, and wider internal teams to ensure issues are resolved promptly and professionally. This is a busy, client-facing role requiring outstanding organisation and communication skills. You’ll play a vital part in maintaining service excellence and supporting the efficiency of the engineering team. Key Responsibilities Manage the service inbox … service engineers, monitoring workloads and maintaining capacity for urgent jobs. Track progress of all service tickets, ensuring timely updates and completion. Maintain clear, professional communication with clients throughout the process. Coordinate daily engineer schedules, including reassignments when required. Support with quotes, stock orders and contract renewals. Oversee the on-call ...