Service Designer (SC Essential DV Desirable)
- Location
- United Kingdom
methodologies to understand user needs and pain points. Create service blueprints, ecosystem maps, process maps and customer journeys. Facilitate workshops, co-design sessions and stakeholder engagement activities. Collaborate closely with User Researchers, UX Designers, Product Managers, Business Analysts and Technical Architects. Translate research insights into actionable service improvements. … Service Standard and Government Digital delivery frameworks. Experience creating service blueprints, journey maps and operating models. Skilled in facilitating workshops and engaging diverse stakeholder groups. Experience working in Agile multidisciplinary teams. Excellent communication and stakeholder management skills. Active SC Clearance is essential. Highly Desirable Current MOD DV Clearance ...