Senior Client Relationship Manager
- Hiring Organisation
- Experis UK
- Location
- Bishop's Stortford, England, United Kingdom
seeking an experienced Sales Manager to lead and develop the Client Relationship team, ensuring consistent standards of client engagement, commercial performance, and service delivery. In this role, you will be responsible for managing and supporting Client Relationship Coordinators, Client Relationship Managers, and Senior Client Relationship Managers, while overseeing sales … response times. Maintain and deliver sales and product training for the CRM team. Support complex or high-value commercial discussions when required. Client Engagement & Standards Ensure consistent client engagement standards across the CRM function. Oversee account allocation and capacity planning. Monitor client sentiment, feedback, and escalation patterns. ...