Project Service Implementation Lead - Must hold active SC Clearance
- Hiring Organisation
- Amber Labs
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
contractual requirements to define the future service model. Service Design & Strategy: Lead workshops with stakeholders to build and document service strategies and models. Stakeholder Engagement: Collaborate with BAU service teams (Catalogue, SLM & Governance, SACM, Service Desk, Functional Support, Reporting) and project stakeholders to ensure successful implementation. Quality Assurance … experience in Service Design, Business Analysis, or Project Delivery). Excellent communication and interpersonal skills with proven experience in requirements gathering, process mapping, and stakeholder engagement. Strong organisational and problem-solving abilities. ITIL Certification. Hands-on experience with ServiceNOW. Preferred Qualifications: Experience in data centre management, application hosting, network ...