ServiceNow Business Process Consultant
- Hiring Organisation
- TechYard Limited
- Location
- London, United Kingdom
- Employment Type
- Contract
Location: Remote Engagement: Contract Near Full-time (Until end Sep) Start: June Sector: Telecommunications Overview ServiceNow Business Process Consultant required to support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup … engagements Proven ability to analyse business requirements and recommend process strategies aligned to desired outcomes Experience working within Agile delivery environments and methodologies Strong stakeholder engagement and workshop facilitation skills ITIL Foundation certification preferred ServiceNow certifications beneficial (CSA, NowCreate, Product Implementation certifications ...