guide technical team members Identify and implement improvements in service delivery Maintain accurate technical documentation and report on KPIs What You’ll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholdermanagement ITIL, PRINCE2 More ❯
an opportunity to work with a range of techUK colleagues and external stakeholders including members, partners in local and devolved government, and combined authorities Through your events, briefings, research, stakeholdermanagement and engagement this new manager will grow techUK's footprint and programme of work across the country demonstrating the digital transformation of government across the UK. Local … programmes to techUK members and wider stakeholders through effective, consistent and timely communications including newsletters, social media and regular website content Write briefings, content and speeches for techUK senior management on these areas as appropriate Support the effective public affairs engagement across the programme when required including with the devolved nations, Mayors and Mayoral Strategic Authorities, local authority leaders … to work in the UK prior to the commencement of employment. To apply for this role, please click below on the 'Apply Now' button. Candidates with experience of: Programme Management, Policy Manager, Programme Manager, Public Sector Programme Management and Government Project Manager may also be considered for this role. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
TechUK
an opportunity to work with a range of techUK colleagues and external stakeholders including members, partners in local and devolved government, and combined authorities Through your events, briefings, research, stakeholdermanagement and engagement this new manager will grow techUK's footprint and programme of work across the country demonstrating the digital transformation of government across the UK. Local … programmes to techUK members and wider stakeholders through effective, consistent and timely communications including newsletters, social media and regular website content Write briefings, content and speeches for techUK senior management on these areas as appropriate Support the effective public affairs engagement across the programme when required including with the devolved nations, Mayors and Mayoral Strategic Authorities, local authority leaders … to work in the UK prior to the commencement of employment. To apply for this role, please click below on the 'Apply Now' button. Candidates with experience of: Programme Management, Policy Manager, Programme Manager, Public Sector Programme Management and Government Project Manager may also be considered for this role. More ❯
operate from a cyber resilient architecture, looking at people, processes and technology. The role is part of a small team that supports all functions (Protective Monitoring, Threat Operations, Incident Management and Engineering) within the Cyber Security Operations Centre (CSOC) with the delivery of technical and innovative solutions and the implementation of processes to support day to day output. Cyber … review. Main duties of the job As a Security Lead (Consulting) you will: Support cross-team initiatives and interactions between teams including Engineering, Protective Monitoring, Threat Operations and Incident Management teams within the CSOC. Providing specialist knowledge and expertise in a diverse range of cyber security areas related to Engineering, Protective Monitoring, Threat Operations and Incident Management. Designing and … Supporting with capturing lessons learned from incidents and implementing, tracking improvements based on the lessons. Extensive understanding of technical design principles and creation of supporting written documentation. Collaboration and stakeholdermanagement across the wider NHS engineering and architectural teams to support CSOC defensive monitoring. Identification and implementation of CSOC improvements, that supports how the CSOC delivers protective monitoring More ❯
Birmingham, West Midlands (County), United Kingdom
Sherborne Talent Solutions
and European offices, ensuring exceptional service standards, strong client relationships, and continuous operational improvement. This is a hands-on leadership role that blends service delivery expertise, ITIL-driven process management, and people leadership. Key responsibilities of the role: Lead and manage support teams, driving a culture of accountability, collaboration, and innovation. Oversee ITIL-based service delivery, ensuring SLA/… compliance with ISO 27001 standards and develop risk mitigation strategies. Drive continuous improvement initiatives to optimise processes and enhance customer satisfaction. Experience required: 5+ years’ experience in service delivery management in SaaS, cloud, or enterprise software environments. Strong expertise in ITIL processes, incident management, and RCA. Proficient in Jira Service Desk, Power BI, and familiar with ISO … frameworks. Excellent communicator with proven stakeholdermanagement and team leadership skills. Holds a relevant degree (IT, Business, or similar) – certifications such as ITIL, ISO 27001, PMP, or CSM are a plus. What’s on offer: A leadership role with real impact on client satisfaction and operational success. A collaborative and supportive culture where initiative and innovation are valued. More ❯
the design and development of scalable, secure, and robust platforms for deploying enterprise-grade AI solutions and accelerators. Oversee the integration of agentic workflows that streamline the ingestion and management of proprietary client data. Drive the development of AI-powered tools that enhance the day-to-day productivity of Elixirr consultants and teams. Identify internal pain points and prototype … solutions that scale across the firm. Engineering Management Build, lead, and mentor a high-performing engineering team, fostering a culture of innovation, collaboration, and excellence. Establish and enforce best practices for software development, deployment, and maintenance. Manage resources, budgets, and timelines to ensure timely delivery of high-quality solutions. Leverage AI-driven tools and technologies to optimize engineering workflows … and improve team efficiency. Collaboration and Stakeholder Engagement Collaborate closely with the AI Innovation & Enablement Lead to shape and scale transformative AI products. Partner with cross-functional teams, including product management, design, data science, and sales, to ensure cohesive product development and delivery. Engage with clients to understand their needs and provide technical guidance during pre-sales and More ❯
stakeholders at all levels, providing clarity on scope, risks, and progress Foster a culture of delivery, accountability, and continuous improvement Requirements: 7 years+ of experience of hands-on Program Management experience in a technology-driven environment Strong track record of successful program delivery, including managing budgets, timelines, and risks Exceptional communication, leadership, and stakeholdermanagement skills Knowledge More ❯
stakeholders at all levels, providing clarity on scope, risks, and progress Foster a culture of delivery, accountability, and continuous improvement Requirements: 7 years+ of experience of hands-on Program Management experience in a technology-driven environment Strong track record of successful program delivery, including managing budgets, timelines, and risks Exceptional communication, leadership, and stakeholdermanagement skills Knowledge More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
La Fosse
the function, drive best practices, and make a lasting impact on how the organisation responds to evolving threats. Key experience they're looking for: Solid background in Incident & Problem Management, with the ability to lead effective responses and continuous improvement initiatives. Strong StakeholderManagement skills, with the confidence to work across technical and non-technical teams. Familiarity … with ITIL and Service Management framework. A good understanding of the current Cyber Threat Landscape, including common threat actors, attack vectors, and response strategies. What's on offer: Salary up to £70,000, depending on experience Hybrid working, Annual bonus Strong pension scheme If this sounds like the right fit for you, apply now or send your CV directly More ❯
Role Job Description: Looking for a UAT QA immediately. This should be either certified on SailPoint application or with a strong working experience on SailPoint Application Onboarding (Identity Access Management Testing Application). The Job description is as follows: Experience of Identity Access Management - Mandatory Experience of SailPoint application onboarding process - Mandatory Knowledge of JML and review process … of testing life cycle. Collaborate with development, business, and QA teams to understand requirements and ensure test coverage. Understanding of defect life cycle. Experience of root cause analysis. Good stakeholdermanagement skills Familiarity with Agile and DevOps methodologies. Strong Interpersonal Skills - Mandatory More ❯
Shape the Future of Spend Management At Spendesk, we empower finance teams to take control of company spend and close the books faster. Seamless accounting integrations are central to our mission-helping customers export data quickly, accurately, and reliably. We're looking for a talented Product Manager to own and accelerate the next wave of our accounting integrations as … part of our Spend Management group. This is a 6-month fixed-term contract with the possibility of extension -a unique opportunity to make a visible impact at a high-growth, category-defining fintech. What you'll do Own the roadmap: Shape and deliver our accounting integrations strategy-setting priorities that align with customer needs and company goals. Lead … Drive technical excellence: Collaborate with engineers and data specialists to strengthen system resilience, improve latency, and ensure data accuracy. What we're looking for 4+ years' experience in Product Management, with at least 2 years focused on integrations, APIs, or backend platforms. Strong technical acumen-you're comfortable engaging in architecture and systems discussions. Hands-on experience with accounting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Communicate Recruitment Solutions LTD
Treasury Manager to join their fast-paced finance team. This is a key role responsible for driving robust treasury operations, improving cash visibility, and supporting liquidity and FX risk management across the group. You'll play a pivotal role in enhancing the company’s cash forecasting capabilities as they scale internationally. Key Responsibilities: Manage daily cash positions, liquidity planning … and short-term forecasting Oversee bank relationships and optimise treasury processes Support FX exposure management and hedging activities Drive automation and improvements in treasury systems and reporting Collaborate cross-functionally with finance, product, and investor teams Ideal Candidate: Proven treasury experience, ideally in a fast-paced or tech-driven environment Strong understanding of cash flow forecasting, FX, and banking … platforms Experience with TMS and financial reporting tools (e.g. Kyriba, SAP, NetSuite) Excellent stakeholdermanagement and a hands-on approach ACT or ACCA/ACA qualified This is a great opportunity to join a mission-led, innovative company at a key phase of growth. Location: Hybrid – London office 2-3 days/week More ❯
technical teams to translate business needs into effective solutions. Support configuration, testing, and deployment activities. Produce clear documentation including process maps, user stories, and functional specifications. Assist with change management and end-user training. Skills & Experience Required Proven experience as a Business Analyst with Workday exposure (HCM, Payroll, Recruitment, or other modules). Strong stakeholdermanagement and More ❯
the support they need, when they need it. Key Responsibilities: Scheduling Responsibilities: Build and manage rotas and shift patterns to match forecasted demand and operational requirements using Calabrio Workforce Management tool Factor in annual leave, training, one-to-ones, and other offline activities when planning schedules. Work closely with Department team Managers, Team Managers, Team Leaders, Working Life Team … long-term shrinkage and make proactive adjustments to schedules to maintain efficiency. Look for ways to improve scheduling accuracy and fairness, using data and feedback from our teams. Intraday Management Responsibilities: Monitor real-time performance metrics such as queue times, service levels, and adherence. React swiftly to changes in volume or staffing by making live adjustments to breaks, lunches … chat spikes. Escalate critical issues and ensure clear updates are shared with the wider team. Actively challenging the processes and techniques governing the workflow between forecasting, modelling and demand management Lead or contribute to daily operations huddles and end-of-day performance summaries The person: Minimum 2 years experience in a WFM intraday or scheduling role within a contact More ❯
keep the transportation network running and growing. BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in program or project management - Experience working cross functionally with tech and non-tech teams - Experience in defining and implementing process improvement initiatives using data and metrics - Experience defining program requirements and using data … and metrics to determine improvements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and communicating results to senior leadership - Experience leading process improvements - Experience in stakeholdermanagement, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately that employing a More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in … day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 10-12+ years' relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/Mentor in 1 or more organizations Relevant experience in various Case Team Productivity More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harnham
a variety of different tools such as SQL, Google Analytics, GTM, Adobe Analytics, and Microsoft Fabric. YOUR SKILLS AND EXPERIENCE Experience in consulting or agency-side is needed Strong stakeholdermanagement skills required Ability to be both hands-on and strategic Management experience is ideal SQL and Google Analytics is a plus BENEFITS Salary up to More ❯
a variety of different tools such as SQL, Google Analytics, GTM, Adobe Analytics, and Microsoft Fabric. YOUR SKILLS AND EXPERIENCE Experience in consulting or agency-side is needed Strong stakeholdermanagement skills required Ability to be both hands-on and strategic Management experience is ideal SQL and Google Analytics is a plus BENEFITS Salary up to More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
EDF Energy
personnel security or vetting , with the ability to lead projects and collaborate across teams? Are you someone who thrives in a regulated environment where clear communication , policy alignment, and stakeholder engagement? If so, come and join EDF as a Personnel Security Policy Lead! The Opportunity As a Personnel Security Policy Lead , you'll lead the development and streamlining of … EDF Personnel Security Policy across HPC, SZC and Nuclear Operations - particularly considering upcoming government changes. You'll need to understand additional stakeholder requirements and processes for publishing documentation. You will also provide oversight for the team developing EDF's Insider Risk Programme in line with evolving Cabinet Office Personnel Security Policy. In both areas, you will need to ensure … regulatory expectations, including ONR SyAPs changes. You'll collaborate across HR, recruitment, onboarding, export control, and other key teams to maintain alignment with security requirements. This role requires excellent stakeholdermanagement skills, as you'll work with a wide range of internal partners to articulate risks and implement practical, forward-thinking solutions. You'll also play a critical More ❯
and inform enhancements Support governance to ensure data quality, security, and compliance Communicate product value, progress, and insights to stakeholders at all levels Skills & Experience Proven experience in data management, data strategy, or business analysis Background in financial services or regulated industries (preferred) Strong analytical and problem-solving skills with a commercial mindset Excellent communication and stakeholdermanagementMore ❯
time. Manage and expand our Customer Data Platform (Twilio Segment), ensuring seamless integrations with internal systems to enable enhanced fan personalisation. Oversee data governance and compliance frameworks, including consent management and vendor data handling. Champion reporting and insights delivery, standardising KPIs across the club via Power BI and Omni, and driving an internal data education programme. Partner with the … with hands-on expertise in cloud-based environments (preferably GCP). Proven track record of leading large-scale dashboarding, reporting, and integration projects. Deep understanding of data governance, consent management, and PII handling. Experience with: SQL, Python Power BI (or equivalent BI tools such as Looker, Tableau, Omni) dbt, Airflow, Docker (preferred) Twilio Segment (or other CDPs such as … mParticle, Salesforce Data Cloud) Exceptional stakeholdermanagement and communication skills - able to translate complex data topics into business impact. Experience with web and app event tracking and testing through Google Tag Manager and Google Analytics What we can offer you 25 days annual leave Pension Contribution (Perm & FT Employees 5%) Private Health Insurance through Vitality Life Assurance More ❯
end to deliver timely and effective solutions. You'll advocate for clients, manage incident resolution, and proactively address potential issues to ensure smooth outcomes. By working closely with account management and tech teams, you'll enable seamless support that enhances client satisfaction and strengthens Thredd's reputation for excellence. What you will be doing as a Senior Customer Care … needs. Providing end-to-end ownership of client requests for successful and timely resolutions. Analysing card and transaction data to gain client and business insights. Adhering to defined incident management procedures and communication plans. Escalating potential issues appropriately with thorough supporting information. Creating learning opportunities to enhance team member performance. Fostering cross-department collaboration and driving continuous improvement while … managing challenges positively. What you will bring to the Senior Customer Care Specialist position Understanding and experience of cards and issuing is preferable Strong stakeholdermanagement and experience working with high-level stakeholders such as Heads and C-Suite Experience working in a fast-paced environment where customer service is time critical and has a direct effect on More ❯
operate across multiple areas with a focus on infrastructure M&A IT integrations. Understand the PRINCE2 framework demonstrating ability to design and run projects tailoring this methodology. Demonstrate excellent stakeholdermanagement experience. Ability to run complex and commercially significant projects maintaining quality and control. Ability to lead and provide guidance to technical resources. Demonstrate examples of similar successful … positions in the past. Be highly collaborative with the wider delivery team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues delivering solutions while working within budget. Negotiate with suppliers to provide best balance of quality, service and price. Be an excellent communicator. Be able to commute to London … migration processes and complex email routing environments Application deployment System deployments, upgrades or migrations Security system rollout, as an example to; manage privileged access, data loss prevention, MFA Release Management experience beneficial Ability to work within the varied International Compliance and Regulatory requirements. Ability to work within a hybrid On-premise and Off-premise Cloud Computing environment. Please apply More ❯
high-impact AdTech use cases including: Marketing Mix Modeling (MMM) Real-time personalization and bidding Audience segmentation and targeting Predictive analytics for campaign performance Ensure seamless integration with Order Management Systems (OMS), Customer Data Platforms (CDPs), Data Warehouses (e.g., BigQuery), and custom BI tools to support real-time and batch model consumption. Translate business needs into detailed product requirements … technical specifications, and manage delivery using agile methodologies. Drive platform adoption by evangelizing best practices in ML operations, model governance, and responsible AI. Preferred Qualifications: 5+ years of product management experience, with at least 2 years in AdTech, MarTech, or digital media platforms. Proven experience building ML platforms or infrastructure from scratch, ideally in a cloud-native environment. Strong … programmatic advertising, attribution modeling, campaign measurement, and media mix optimization. Familiarity with cloud platforms (especially GCP) and tools like BigQuery, Vertex AI, Dataflow, Airflow, and dbt. Excellent communication and stakeholdermanagement skills, with the ability to align cross-functional teams around a shared vision All profiles will be reviewed against the required skills and experience. Due to the More ❯
high-impact AdTech use cases including: Marketing Mix Modeling (MMM) Real-time personalization and bidding Audience segmentation and targeting Predictive analytics for campaign performance Ensure seamless integration with Order Management Systems (OMS), Customer Data Platforms (CDPs), Data Warehouses (e.g., BigQuery), and custom BI tools to support real-time and batch model consumption. Translate business needs into detailed product requirements … technical specifications, and manage delivery using agile methodologies. Drive platform adoption by evangelizing best practices in ML operations, model governance, and responsible AI. Preferred Qualifications: 5+ years of product management experience, with at least 2 years in AdTech, MarTech, or digital media platforms. Proven experience building ML platforms or infrastructure from scratch, ideally in a cloud-native environment. Strong … programmatic advertising, attribution modeling, campaign measurement, and media mix optimization. Familiarity with cloud platforms (especially GCP) and tools like BigQuery, Vertex AI, Dataflow, Airflow, and dbt. Excellent communication and stakeholdermanagement skills, with the ability to align cross-functional teams around a shared vision All profiles will be reviewed against the required skills and experience. Due to the More ❯